Job Description
Job Description
E-Commerce Project Manager
(Also known as Digital Project Manager | E-Commerce Operations Supervisor | E-Commerce Program Manager | Online Retail Project Manager)
Fort Lauderdale, FL | Full-Time | Competitive Pay + Benefits
Our client is a well-established marine distributor and retailer with 60+ years of success across the Southeastern United States. Known for their reliability, high-volume operations, and commitment to exceptional customer service, the company continues to grow by investing in digital transformation and e-commerce capabilities to better serve commercial and retail customers.
Position Overview
We are seeking a detail-oriented and results-driven E-Commerce Project Manager to lead and coordinate digital initiatives across B2B and B2C platforms. This role requires strong project management expertise, an understanding of e-commerce and fulfillment operations, and the ability to collaborate with cross-functional teams to ensure smooth prject execution, system improvements, and customer satisfaction.
Key Responsibilities
Project & IT Coordination
- Lead the planning, execution, and delivery of e-commerce projects and initiatives.
- Coordinate with IT, warehouse, and fulfillment teams to ensure smooth integration and operations.
- Utilize project management tools to track milestones, budgets, and deliverables.
Order Management & Issue Resolution
- Oversee orders, transfers, and troubleshooting across Counterpoint POS, HELM B2B, and Company Site B2C platforms.
- Resolve escalated issues related to order accuracy, fulfillment, and customer communication.
Digital Marketing & Product Data
- Manage email marketing campaigns for the company site and oversee product data accuracy.
- Support product content management across online platforms and builder/vendor portals.
- Provide product data assistance across multiple departments as needed.
Customer Communication & Onboarding
- Lead customer communications related to HELM platform.
- Manage the onboarding process for new B2B clients, ensuring seamless integration.
Qualifications
- 2+ years of project management experience, preferably in e-commerce or digital operations.
- Strong understanding of e-commerce platforms, digital marketing, and web development.
- Knowledge of fulfillment, warehouse, or order management processes a PLUS.
- Proficiency in project management tools and software.
- Excellent organizational, communication, and leadership skills.
- Ability to thrive in a fast-paced, deadline-driven environment.
Why Join Our Client?
- Long-standing, established company with decades of industry success
- Competitive pay based on experience
- Comprehensive benefits program for employees and their families
- Opportunities for professional growth and career advancement
Apply Today
If you are a skilled e-commerce professional ready to drive digital initiatives and improve operational efficiency, apply today with your updated resume and contact information.