Front Desk Ambassador

Job Description

Job Description

Join the dynamic team at John Knox Village of Florida as a Full-Time Front Desk Ambassador, where your role is pivotal in creating an exceptional first impression for our residents and visitors. Located in the vibrant Pompano Beach, you will enjoy a fast-paced environment that values innovation and customer-centricity. This is an onsite position, allowing you to actively engage with our community and play a crucial part in ensuring safety and excellence in service delivery. As a Front Desk Ambassador, you will be at the forefront of our mission to provide a welcoming atmosphere while solving everyday challenges with empathy and integrity. Your role will not only be rewarding but will also empower you to be a change-maker within our high-performance culture.

You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Paid Time Off, and scholarships available. Seize this chance to advance your career in home health care, where every day brings new opportunities for impact and growth.

Hello, we're John Knox Village of Florida

John Knox Village is a not-for-profit Life Care Retirement Community offering a full range of independent living, assisted living and skilled nursing care options for more than 1,000 senior residents on our 70-acre campus, located in Pompano Beach, convenient to major highways and transportation options.

Are you excited about this Front Desk Ambassador job?

As a Full-Time Front Desk Ambassador at John Knox Village of Florida, you will play a vital role in ensuring a welcoming and smooth experience for both residents and guests in our Pompano Beach community. Your responsibilities will include greeting residents and visitors with warmth, checking in packages, and efficiently delivering mail. Additionally, you will assist residents with any problems they may encounter, embodying our core values of empathy and customer-centricity.

This position offers a unique opportunity to make a meaningful difference in the lives of those you serve while being part of a forward-thinking organization dedicated to excellence and integrity in home health care.

Does this sound like you?

To excel as a Full-Time Front Desk Ambassador at John Knox Village of Florida, a variety of essential skills are required. Strong customer service abilities are crucial, as you will be the first point of contact for residents and guests, creating a welcoming environment. Being computer literate is necessary, as you will utilize various software tools for package tracking and communication management. Proficiency in phone operation is also key, enabling you to handle inquiries and address resident needs efficiently.

Additionally, effective problem-solving skills and a compassionate approach will be vital in assisting residents with any challenges they may encounter. This role demands a proactive attitude, ensuring that you contribute positively to the high-performance culture of our organization while upholding our values of excellence and integrity.

Knowledge and skills required for the position are:

• customer service
• computer literate
• phone operatgion

Ready to join our team?

If you think this job aligns with your requirements, then submitting an application is simple. Good luck!

John Knox Village is proud to be a SAFE PLACE TO WORK!
Come work at a Great Place to Work®, as well as a Beacon and Pinnacle Lifestyle Award winning organization that puts the health of our residents and employees first.

John Knox Village is a Drug-free and Tobacco-Free workplace. EOE

Job Posted by ApplicantPro