Technical Project Manager

Job Description

Job DescriptionBenefits:

• Medical, Dental, & Vision Benefits
• 401(k) matching
• Paid time off
• Parental leave
• Training & development

Join Our National Team as a Technical Project Manager!


Are you looking to leverage your expertise to grow a role that offers varied and challenging work? Our company, a leading parent organization that owns and operates 340+ franchise locations across North America, is seeking a new Technical Project Manager.

This position will lead the implementation of automation and AI-driven initiatives across our franchise network. This role requires strong skills in workflow documentation, project delivery, and the ability to identify opportunities for operational efficiency through technology independently.

Position: Technical Project Manager
Reports to: Business Technology Team
Location: Jacksonville, FL
Salary Range: $80K - $110K annually

Essential Duties/Responsibilities:

• Project Management & Implementation
  Own the full lifecycle of technology and AI/automation projects from scoping to deployment.
  Manage deliverables, milestones, and timelines in alignment with business priorities.
  Coordinate with internal stakeholders, vendors, and outsourced developers.
  
  
• Process Documentation & Optimization
  Document current and future-state workflows in detail.
  Identify and propose opportunities for automation and AI integration to reduce manual labor and improve
  efficiency.
  
  
• AI Liaison & Collaboration
  Act as the bridge between business units and the AI development team.
  Ensure business needs are translated into technical requirements and solutions.
  Facilitate user training and change management related to new AI tools or automated workflows.
  
  
• Tracking & Reporting
  Measure and document cost savings and time reductions for each project.
  Report outcomes against predefined KPIs and ensure ROI metrics are captured accurately.
  
  
• Other duties as assigned

Competency Knowledge, Skills, and Abilities:

• Strong background in business process analysis, documentation, and optimization.
• Familiarity with AI and automation technologies (e.g., RPA, NLP, machine learning) is a strong plus.
• Experience working with outsourced development teams and third-party vendors.
• Excellent communication and stakeholder management skills
• Percentage reduction in manual labor hours
• Number of automated workflows implemented
• Time-to-deploy AI solutions
• Documented cost savings per initiative
• Computer literacy with MS Office Suite (Word, Excel, PowerPoint), SharePoint, Adobe, OneDrive, etc.)
• The ability to work under pressure
• Exceptional attention to detail
• Ability to conceptualize
• Self-driven
• Ability to work independently and make decisions
• Ability to pass and maintain a satisfactory background check
• Ability to maintain a high level of confidentiality
• Ability to follow the Paul Davis Values, Vision, Mission, and 10 Serving Basics

Required Education and Experience:

• Bachelors degree in the technology field or related industry

Preferred Education and Experience:

• Experience in the construction or computer science industries
• Experience with industry software
• PMP, Agile, or other project management certifications
• Experience working with Azure-based solutions or similar cloud platforms
• Exposure to AI tools such as ChatGPT, RPA platforms, or data integration systems

Physical Requirement:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. The employee is occasionally required to sit, climb, balance, stoop, or kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

• Must be able to stay in a stationary position up to 100% of the time
• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer
• Must be able to observe and perceive information on a computer and documents
• Must be able to communicate and converse with customers over the phone
• Occasionally will lift up to 10lbs
• Ability to safely operate a company vehicle

Work Environment:
The employee will be working remotely in their home office or in the office, and will be exposed to normal conditions of air conditioning and heat. Most work will be conducted over email, video conferencing, and telephone. Employees must have access to a stable internet connection when working out of the office. Employees must use the provided VPN technology to securely connect remotely. The successful person must be productive with minimal supervision.

Travel:
This position may require up to 25% travel. This position requires travel to franchise locations, company meetings/events, and training.

Reasonable Accommodation for Disability:
Any applicant or employee who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

The ADA defines reasonable accommodation as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job, and does not cause an undue hardship for the employer.

Disclaimer:
Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.