Job Description
Job Description
Retail Store Leader – Bilingual Preferred (Jewelry)
Location: On-site | Full-Time | Pay: Starting at $60,000 - $75,000/year + monthly bonuses
Are you a people-first leader who thrives in fast-paced, goal-driven retail environments? Join a growing company that combines luxury jewelry sales with lending services, where relationship-building and sharp business sense are equally valued. We’re looking for a Retail Store Manager to take ownership of store performance, energize a team, and deliver an elevated customer experience.
What You’ll Be Responsible For:
Driving Sales & Service Excellence
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Lead from the front—coaching, motivating, and inspiring your team to exceed sales expectations.
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Build loyalty with returning clients and ensure every guest leaves with a five-star experience.
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Oversee both retail and loan transactions with attention to detail and compliance.
Pawn & Lending Oversight
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Manage the loan lifecycle—from issuance to repayment and redemption.
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Track key lending metrics like LTV (loan-to-value), turnover rates, and interest revenue.
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Stay informed on applicable regulations and ensure store compliance at all times.
Merchandising & Inventory
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Maintain and monitor stock levels for jewelry, watches, and loaned items.
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Ensure items are priced strategically, secured properly, and displayed attractively.
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Conduct audits to maintain accuracy and accountability in the system.
Team Development
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Recruit, onboard, and lead store associates and support staff.
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Provide real-time coaching and schedule regular feedback sessions.
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Foster a culture of growth, integrity, and teamwork.
Store Financials
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Keep a close eye on your store’s financials—monitoring budgets, margins, and profitability.
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Analyze trends and adapt strategies to meet business goals.
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Maximize both retail sales and loan revenue performance.
Marketing Support & Local Engagement
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Partner with the marketing team on campaigns to drive foot traffic and awareness.
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Organize in-store promotions and local outreach to grow customer base.
Security & Conflict Resolution
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Enforce safety procedures for inventory and cash handling.
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Step in to resolve escalated customer concerns with professionalism and care.
You’re a Great Fit If You Have:
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Legal authorization to work in the U.S.
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Bilingual fluency in Spanish and English (strongly preferred)
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Minimum 3 years of experience managing a retail store—preferably in jewelry, pawn, or luxury goods
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Strong understanding of performance metrics (KPIs) and what it takes to exceed them
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Solid knowledge of POS systems and inventory software
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Passion for customer service, team building, and personal accountability
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High school diploma or equivalent (college degree is a plus)
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Willingness to work flexible hours, including weekends and holidays
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Ability to stand and move for extended periods in a retail setting
Compensation & Perks
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Base salary from $60K/year, plus monthly performance-based bonuses
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Commission opportunities
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Paid time off (vacation and sick leave)
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Paid training & leadership development
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Health, dental, vision, life, and supplemental insurance plans
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Financial wellness tools (SmartDollar)
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Team-building events, lunch incentives, and merchandise discounts
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Employee referral bonuses
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Career growth potential into multi-store management
Company DescriptionBrilliant is an award-winning staffing and recruiting firm that provides direct-hire and contract staffing services in accounting, finance and technology, serving businesses across the continental U.S.
Our specialized accounting and finance teams provide high-quality talent for businesses seeking expert consultants or permanent staff in areas such as accounting, finance, audit, tax, treasury and financial systems. Leveraging our extensive network and resources, we provide tailored staffing solutions that align with our clients' specific needs. Many of our team members are seasoned professionals with backgrounds in the audit and accounting space, bringing unmatched market expertise and insight.
In the technology space, we specialize in matching top talent with businesses in need of expertise in data analytics and data science, machine learning, AI, application development, IT security, project management and IT infrastructure. Our deep industry knowledge enables us to deliver tailored solutions that help our clients adapt to the changing digital landscape.
Since our inception in 2009, we have been recognized on leading industry lists, including Forbes America’s Best Professional & Executive Recruiting Firms, Crain’s Chicago Business Fast 50 (No. 1 in 2015) and Staffing Industry Analysts Fastest-Growing U.S. Staffing Firms. Our achievements also include honors such as ClearlyRated’s Best of Staffing Talent and Client, Inc. 5000, Best Places to Work South Florida and Best & Brightest Companies to Work For®.
We’re committed to creating a collaborative environment for our team that thrives on innovation, passion and dedication within our fast-paced culture. We aim to make a meaningful impact in the accounting, finance and technology spaces while helping our clients and candidates achieve their goals. From empowering our talent to fostering strong partnerships, everything we do is driven by our mission of making people’s lives better.
Company Description
Brilliant is an award-winning staffing and recruiting firm that provides direct-hire and contract staffing services in accounting, finance and technology, serving businesses across the continental U.S. \r\n\r\nOur specialized accounting and finance teams provide high-quality talent for businesses seeking expert consultants or permanent staff in areas such as accounting, finance, audit, tax, treasury and financial systems. Leveraging our extensive network and resources, we provide tailored staffing solutions that align with our clients' specific needs. Many of our team members are seasoned professionals with backgrounds in the audit and accounting space, bringing unmatched market expertise and insight.\r\n\r\nIn the technology space, we specialize in matching top talent with businesses in need of expertise in data analytics and data science, machine learning, AI, application development, IT security, project management and IT infrastructure. Our deep industry knowledge enables us to deliver tailored solutions that help our clients adapt to the changing digital landscape.\r\n\r\nSince our inception in 2009, we have been recognized on leading industry lists, including Forbes America’s Best Professional & Executive Recruiting Firms, Crain’s Chicago Business Fast 50 (No. 1 in 2015) and Staffing Industry Analysts Fastest-Growing U.S. Staffing Firms. Our achievements also include honors such as ClearlyRated’s Best of Staffing Talent and Client, Inc. 5000, Best Places to Work South Florida and Best & Brightest Companies to Work For®.\r\n\r\nWe’re committed to creating a collaborative environment for our team that thrives on innovation, passion and dedication within our fast-paced culture. We aim to make a meaningful impact in the accounting, finance and technology spaces while helping our clients and candidates achieve their goals. From empowering our talent to fostering strong partnerships, everything we do is driven by our mission of making people’s lives better.