OluKai Retail Store Manager- West Palm Beach
Job Description
Job DescriptionSalary: $70,000-$75,000 Annually
About the Role
As the OluKai Retail Store Manager, your kuleana (responsibility) is to create a premium and welcoming experience where customers can discover and purchase the perfect OluKai product.
We are seeking an experienced Retail Manager who embodies the OluKai brand and leads with Aloha. You will be responsible for fostering an exceptional in-store experience while overseeing all aspects of store operations. You are someone of high integrity, community-oriented, and able to thrive in the dynamic retail environment.
This is a new location set to open in October 2025. The Store Manager will play a key role in helping to launch and establish this new store from the ground up.
What You Bring
Performance
- Proven ability to manage store financial plans including revenue and expenses
- Track record of achieving or exceeding sales goals, KPIs, and profitability metrics
- Strong analytical skills to evaluate customer profiles, sales trends, and competitor data to inform product assortment and merchandising decisions
Operations
- Experience managing inventory flow and restocking processes
- Ability to identify stock gaps and place fill-in orders appropriately
- Expertise in back-of-house operations, daily maintenance, and supply needs
- Proficiency in POS operations, returns/exchanges, gift card processing, and daily reconciliation
- Ensure accurate collection and entry of customer/member information
Visual Merchandising, Brand & Product
- Ability to coach and develop a team of product storytellers
- Maintain seasonal floor sets and visual merchandising standards
- Act as an OluKai brand ambassador at store and community events
- Collaborate with Marketing on event content, presentations, and ambassador experiences
- Lead and attend all in-store events unless otherwise approved
Team
- Experience in hiring, onboarding, and developing retail staff in partnership with HR
- Motivate the team to approach each shift with energy and Aloha
- Manage scheduling, shift swaps, and break compliance
- Handle conflict resolution with professionalism
- Conduct performance check-ins aligned with corporate calendars
What We Offer
- Employee discount across all Archipelago brands: OluKai, Roark, Melin, and Kaenon
- Complimentary annual product from each brand
- Flexible work schedule
- Snack/beverage reimbursement up to $100
- Bonus program eligibility
- Team-building events
- Medical, dental, and vision insurance
- 401(k) retirement plan
Skills & Qualifications
- Minimum 3 years of retail management experience
- BA or BS degree preferred
- Availability to work weekends, evenings, and holidays
- Self-motivated with strong entrepreneurial drive
- Customer-focused mindset with a leadership style rooted in Aloha
- Strong communication and adaptability across teams
- Creative, positive team player
Benefits & Perks
- Generous product gift program and all-brand discounts
- Growth opportunities within the Archipelago family: OluKai, Kaenon, Melin, and Roark
- Company bonus program
- 5- and 10-year anniversary gifts, including travel to Hawaii and other destinations
- Company-paid life insurance
- 401(k) with employer match
- 15 days of PTO plus 1 additional day for each work anniversary
- 3 floating holidays per year
- Work with a talented, passionate team that embraces the ocean lifestyle
Our Commitment
Archipelago Companies values a diverse, inclusive, and entrepreneurial workforce. We are proud to be an Equal Opportunity Employer. All qualified applicants will be considered regardless of race, color, gender identity or expression, religion, national origin, age, disability, marital or veteran status, or any other protected status under applicable law.
If you require accommodation due to disability or assistive technology, please contact us at hr@arch-cos.com.