Concierge Receptionist

Job Description

Job Description

• The First Point of Contact: Warmly greet residents, family members, and visitors. Manage the front desk and gate with a smile and a helpful attitude.
• Resident Support: Assist residents with general inquiries, mail distribution, and coordinating transportation to and from appointments.
• Communications Hub: Answer incoming calls with professionalism and empathy, directing inquiries to the appropriate department (Administration, Nursing, Culinary, etc.).
• Safety & Security: Monitor the main gate, manage the visitor sign-in log, and ensure the safety of our residents and following security protocols.
• Administrative Aid: Assist the administrator with filing, data entry, medical records, and special events and activities.
• Proven experience as a Receptionist, Administrative Assistant, or similar role.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Suite, etc.
• Strong organizational and multitasking abilities.
• Professional appearance, well-mannered and care-focused attitude.

Company DescriptionBay Oaks Historic Retirement Residence has been serving Miami seniors since its founding in 1947. Our motto is, "It's a Privilege to Be of Service." Work in a beautiful, relaxed environment where your work is appreciated and makes a real difference in the lives of our residents and families.

Company Description

Bay Oaks Historic Retirement Residence has been serving Miami seniors since its founding in 1947. Our motto is, "It's a Privilege to Be of Service." Work in a beautiful, relaxed environment where your work is appreciated and makes a real difference in the lives of our residents and families.