Job Description
Job Description
We are looking for a highly organized and customer-focused Front Desk Coordinator to join our team on a contract basis. This role is based in Doral, Florida, and requires a bilingual individual fluent in English and Spanish. The ideal candidate will have prior experience in a body shop or collision center and possess a deep understanding of car parts.
Responsibilities:
• Greet clients and visitors in a courteous and welcoming manner, ensuring a positive first impression.
• Receive and manage deliveries.
• Coordinate services and assist with client inquiries to provide exceptional customer support.
• Handle inbound calls, addressing customer needs and providing accurate information regarding services.
• Maintain an organized front desk area, ensuring all administrative tasks are completed efficiently.
• Collaborate with team members to anticipate and address operational needs proactively.
• Support the team by planning ahead and staying resourceful in a fast-paced environment.
• Utilize knowledge of car parts to assist with customer questions and service coordination.
• Provide bilingual communication in English and Spanish to cater to a diverse clientele.
If you have any questions, you may contact Camila Checa at Robert Half Miami office.
• Previous experience working in a body shop or collision center is mandatory.
• Strong knowledge of car parts and their functions.
• Ability to think quickly and adapt to changing situations with a solution-oriented mindset.
• Excellent organizational skills, with the ability to plan ahead and manage time effectively.
• Outstanding customer service skills, including patience and a calm demeanor in all interactions.
• Bilingual fluency in English and Spanish is required.