eLearning Coordinator

Job Description

Job DescriptionDescription:

NCCER has an exciting opportunity in the Digital Learning department for someone who is passionate about learning and the construction industry. The successful candidate will bring strong administrative, project management, and content management capabilities to the team along with comfort in working in Learning Management Systems.

Areas of Responsibility:

1. Support work with internal and external Subject Matter Experts and vendors in the procurement and development of source materials that will be used to develop eLearning courses. Edit, review, test, and update content as necessary to ensure high quality, accurate, and error-free deliverables.
2. Support aspects of course builds in our Learning Management System, including building courses across multiple stages to incorporate feedback (alpha, beta, gold), testing these course builds (or those of teammates), and addressing any issues identified by customers or internal stakeholders in a timely manner. Support work across stakeholder groups to ensure end-to-end completion of go-live requirements (including things like billing codes, shop launch, asset tags, etc.).
3. Utilize project-based tools, like Smartsheet and Jira, to track and report on progress of projects in relation to schedules established by project managers in the organization.
4. Keep up to date with latest eLearning trends to keep informed about eLearning formats, authoring processes and settings, emerging best practices, accessibility needs, etc. Use these to support project-related requirements.
5. Perform other administrative duties in support of the Digital Learning department, including helping to tackle review, data clean-up, and other needs as they emerge.
6. Build and maintain rapport with project managers across the Digital Learning team and other departments. Ask questions and self-direct other learning opportunities to continue to grow, develop, and build fluency across team and organization wide needs.

Requirements:

• Bachelor’s degree and one (1) to two (2) years of relevant work experience, preferably in eLearning or education
• Strong project management and organizational skills
• Ability to work effectively in a multi-task, detail oriented, and deadline-driven environment
• Excited, passionate, proactive, and self-motivated with an enthusiasm for learning
• Experience with digital content development, workflows, and best practices
• Outstanding oral and written communication skills

Software Skills:

• Proficient in Microsoft Office suite including Microsoft Word, Excel, SharePoint and Outlook
• Experience with project management software, such as Smartsheet, Jira, or other tools
• Experience with learning management systems such as Moodle, Canvas, or Totara
• Entry level experience or knowledge of eLearning content authoring tools, such as Storyline 360, Rise 360, etc.