Case Manager - Medical Records Specialist

Job Description

Job Description

What if your knack for organization helped real people move forward after life‑altering accidents? Do you enjoy turning complex paper trails into clean, accurate case files? Are you the teammate who keeps communication flowing between clients, providers, and insurers without missing a detail? If that sounds like you, you'll thrive at Kurt Thompson Law Group. We are searching for a full-time Case Manager – Medical Records Specialist to join our collaborative team in Boca Raton, FL.

We're also proud to offer competitive pay starting at $22 an hour, plus exceptional company‑wide benefits, including:

• Health
• Dental
• Vision
• Life
• 401k
• PTO
• Bonus Structure
• Growth Opportunities

If you're ready to bridge clients, medical providers, and insurance companies to keep cases moving with care and precision, apply today!

THE TYPE OF CASE MANAGER - MEDICAL RECORDS SPECIALIST WE'RE LOOKING FOR

We're searching for someone who can meet the following qualifications:

• 1 year of personal injury medical records/billing experience
• Ability to request and gather medical and billing records related to accidents, confirm charges and balances, and provide health insurance and auto insurance (PIP) to providers in a timely manner-including requesting health insurance liens
• Comfortable in an office environment; proficient with Microsoft Office (Word, Excel, Outlook)
• Strong verbal and written communicator with excellent customer service skills
• Proven ability to manage a heavy workload in a fast‑paced setting while multitasking, prioritizing, and staying organized
• Legal experience preferred

WHAT IT'S LIKE TO BE OUR CASE MANAGER - MEDICAL RECORDS SPECIALIST

You will work 8:30 a.m.–5:00 p.m., Monday–Friday.

While working in this record-keeping role, you can expect to:

• Gather information and documents from medical providers and insurance companies
• Handle incoming calls and all communication with clients, medical providers, and insurance companies
• Maintain ongoing relationships with clients, providers, and insurers
• Organize and maintain electronic case files with accuracy and confidentiality
• Collect, bill, and verify health insurance cards, medical payment coverage, and health insurance liens
• Collaborate in a team‑centered environment, communicating with teammates on all aspects of the case
• Manage volume-work with a high number of clients while staying efficient and organized
• Perform data entry

WHO WE ARE: KURT THOMPSON LAW GROUP

Founded by award‑winning attorney Kurt Thompson, the Kurt Thompson Law Group has grown from a single vision into one of the nation's most respected personal injury firms, now serving clients across Florida, Texas, Tennessee, and Washington. Known for recovering millions and delivering exceptional service, the team is dedicated to helping people understand their rights and navigate the legal process with confidence.

OUR DEDICATED CULTURE

What makes the firm truly special is its welcoming, supportive culture. Team members work closely together, share a commitment to professionalism, and take pride in making a meaningful impact for diverse clients. It's the kind of environment where you feel valued, encouraged to grow, and connected to a mission that genuinely helps people during some of their toughest moments.

Ready to make an impact? Apply now using our initial application and help clients move forward; one accurate record, one clear call, one organized case at a time.

Must have the ability to pass a background check.