Job Description
Job DescriptionDescription:
Position Title: Luxury Retail Stock Supervisor
Department: Boutique Retail Store
Reports To: Store Manager
Employment Status: FullTime
FLSA Status: Non-Exempt
La Maison Longchamp:
Based in Paris, Longchamp stands as an optimistic and independent family business with an international reputation. Joining Longchamp’s team means contributing to the creation and distribution of fashion and leather goods that are both fair and beautiful, and showcasing superior craftsmanship.? With a presence in over 25 countries and employing 3,500 individuals, "La Maison” is now looking for innovative, passionate, and committed talent to continue its development in France and abroad in a demanding and caring working environment.??Join one of our 300 boutiques, where you'll be able to offer our customers quality products, while working in an environment that values versatility and stimulates personal development.
Position Summary:
Great opportunity to join our Luxury Brand! We are looking for a talented Luxury Retail Sales Associates to join our Longchamp boutique in Montreal. This is an hourly base + bonus position. As the Stock Supervisor, you will oversee all inventory operations across the main store (with an integrated back-of-house) and a remote stock location, ensuring efficient stock handling and alignment with the brand’s elevated standards. You will also support the Canadian eCommerce business by managing inventory accuracy, timely order fulfillment, and efficient logistics.
Responsibilities:
Inventory & Logistics Management
- Oversee stock flow between the main store, back-of-house, and the remote location.
- Process all incoming shipments for the Canadian business; verify quantities, inspect for damages, and ensure accurate system entry.
- Maintain high standards of organization in all storage areas, optimizing space and ensuring product integrity.
- Manage stock transfers between locations and facilitate inter-store movements across Canada.
- Execute regular cycle counts and physical inventories, resolving discrepancies promptly.
Sales Floor Replenishment
- Monitor product sell-through and coordinate timely replenishment from the back-of-house and remote stock.
- Partner with Sales Associates and Managers to prioritize high-demand items.
- Support floor moves, new launches, and visual merchandising updates with accurate stock execution.
eCommerce Operations
- Coordinate with the eCommerce team to fulfill online orders efficiently and accurately from store and/or remote stock.
- Prepare and dispatch eCommerce shipments in alignment with brand packaging and shipping standards.
- Monitor inventory availability for Canadian online orders; flag discrepancies and prevent oversells or stockouts.
- Support returns processing and ensures restocked items meet quality control guidelines before reintegration.
Team Supervision & Reporting
- Lead, train, and motivate stock associates; assign daily tasks and monitor productivity.
- Ensure compliance with all company operational standards and health & safety procedures.
- Generate and share stock, transfer, and shipment reports with store and regional leadership.
Requirements:
Qualifications:
- High School Diploma (or GED) required, plus a degree in Fashion or related field, equivalent work experience, or education.
- 2+ years of stock operations experience in luxury or premium retail; experience with eCommerce fulfillment is a plus.
- Familiarity with inventory management systems (e.g., SAP, Cegid, RMS).
- Strong organizational and time management skills; able to prioritize effectively.
- Proactive problem-solver with strong attention to detail.
- Physically able to lift boxes and stand for extended periods.
- Proficient in inventory management, customer sales, and merchandising.
- Skilled in Cegid transactions, including sales, returns, exchanges, item/customer lookups, CRM, and reports, following Cegid Manual guidelines.
- Proficient in UPS System for shipment preparation and processing.
- Familiar with Microsoft Excel, Outlook, and Word for basic office tasks.
The ideal candidate must be able to fulfill all the physical requirements of this job, with or without reasonable accommodation. Join us and open your Longchamp of possibilities!
Benefits Offered:
- Medical, Dental, and Vision Insurance
- 401(k) with Company Match
- Company-Paid Life Insurance
- Supplemental Life Insurance
- Accident Insurance
- Company-Paid Short-Term and Long-Term Disability Insurance
- Maternity and Paternity Leave
- Pet Insurance
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Gym Membership Reimbursement