Medical Office Manager

Job Description

Job Description

Location: Wellington, FL (Main Office)
Satellite Locations: Boynton Beach
Organization: The Pediatric Center

About Us:
The Pediatric Center is a dedicated pediatric medical practice with 6 physicians, supported by a team of 30 employees. We serve a diverse patient population, with approximately 80% of our patients covered by Medicaid. Our mission is to deliver high-quality, compassionate care to children across our three office locations.

Position Summary:
We are seeking an experienced, highly organized Practice Administrator / Office Manager to lead all business operations of our pediatric medical practice. This individual will ensure the office runs smoothly so our doctors can focus on providing outstanding care. You will oversee daily operations, HR, credentialing, payroll, billing coordination, compliance, and more. This is a leadership position that requires healthcare experience and the ability to manage a large, fast-paced practice.

Key Responsibilities:

• Leadership & Operations

  • Manage daily operations across two locations (Wellington and Boynton Beach)

  • Direct supervision of 20 staff (including schedulers, billers, coders, referrals, and MAs)

  • Maintain smooth office workflows and handle equipment maintenance

• HR & Payroll

  • Oversee HR functions including hiring, on-boarding, staff evaluations, and compliance

  • Administer ADP payroll and benefits (health insurance, 401(k), PTO)

  • Manage employee files, policies, and discipline when needed

• Credentialing & Compliance

  • Maintain up-to-date credentialing for 6 physicians

  • Handle CAQH, CE Broker, CLIA, and VFC enrollment/compliance

  • Coordinate PCMH renewal and HEDIS Medicaid reporting

  • Represent practice in meetings with Medicaid Managed Care Plans

• Finance & Billing Oversight

  • Familiarity with QuickBooks for office bookkeeping

  • Serve as liaison for billing issues with insurance payers

  • Collaborate with in-house billing team (2 billers, 1 coder)

  • Coordinate with external IT consultant for system issues

• Technology & EMR

  • Manage EMR systems (EMD’s) and ensure user support/training

  • Point of contact for outsourced IT support

Required Qualifications:

• Bachelor’s degree preferred

• Minimum 3–5 years experience managing a medical practice, preferably pediatrics

• Proficient in electronic health records, credentialing, and Medicaid billing oversight

• Experience with ADP, Paychex, QuickBooks, CAQH, CE Broker, PCMH, HEDIS

• Strong organizational, communication, and leadership skills

• Ability to multitask, lead a team, and maintain compliance in a busy healthcare setting

Compensation & Benefits:

• Health Insurance (BCBS)

• 401(k) with 3% employer match

• Paid Time Off:

  • 2 weeks vacation (increases to 3 weeks after 5 years)

  • 5 paid sick days

  • All major holidays paid