Front Desk Receptionist

Job Description

Job DescriptionDescription:

Precision Healthcare Specialists is seeking a welcoming, organized, and dependable Front Desk Receptionist to be the first point of contact for our patients and visitors. As a key member of our administrative team, you will play a vital role in creating a positive experience by providing exceptional customer service, efficiently managing front office operations, and supporting clinical staff with administrative tasks.

Responsibilities:

• Greet and check in patients, families, and vendors with professionalism and a warm demeanor.
• Schedule and confirm patient appointments while managing provider calendars.
• Verify insurance information, collect co-pays, and process patient payments.
• Maintain and update patient records in the EMR system.
• Answer phone calls, address inquiries, and route messages to the appropriate staff.
• Assist with new patient registration, ensuring all required documentation is completed.
• Coordinate referrals and obtain necessary authorizations as needed.
• Collecting payments.
• Maintain a clean, organized, and efficient front office area.
• Adhere to HIPAA regulations to protect patient confidentiality.

Schedule:

• M-F 8am-4:30pm

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Opportunities for advancement
• Paid time off
• Uniform allowance
• Vision insurance

Medical Specialty:

• Pulmonary & Sleep

Requirements:

• Education: High school diploma or equivalent required; additional medical office training preferred.
• Experience: 1-2 years of medical office or front desk experience preferred.
• Skills:
  • Strong communication and interpersonal skills.
  • Proficiency in EMR and scheduling software (Epic, Athena, etc.).
  • Ability to handle a fast-paced environment while maintaining attention to detail.
  • Knowledge of insurance verification and medical terminology is a plus.
  • Bi-lingual is a plus.