Data Entry Pharmacy Technician

Job Description

Job Description

Job Overview: We are seeking a detail-oriented and efficient individual to join our team as a Data Entry Technician. This position is crucial to ensuring accurate and efficient prescription entry along with providing top-notch customer service.

Key Responsibilities:

• Assist with all phases of pharmacy services. Work with patients, providers, and clinics.
• Answer phone calls, emails, and messages from physicians in a timely and professional manner.
• Perform basic math functions and be able to do unit conversions.
• Identify potential areas for improvement including streamlining processes or revisions to improve patient and providers satisfaction.
• Participate in departmental meetings, contributing ideas or feedback.
• Process prescriptions using various computers software.
• Ability to learn new innovative, specialty compounds and nutraceutical products.
• Monitor storage and inventory of medications and supplies in the department.
• Leverage relationships with vendors to control cost.
• Coordinate functions with other departments (Retail, Compounding, Shipping, Clinics) to ensure excellent customer service.
• Undertake administrative tasks (e.g., record-keeping, billing, invoicing) as assigned.
• Ability to function well in a team or independently with minimum supervision.
• Conduct and provide training to new team members as needed.
• Willingness to be a team player and promote a positive team environment.

Work Requirements:

• Must be able to work in a fast-paced environment
• Experience with EHR systems/pharmacy software (Liberty and Life File preferred)
• Ability to manage high volumes of data entry and phone calls
• Ability to prioritize tasks, shift between tasks and roles as needed, and be comfortable in a dynamic work environment
• Demonstrate leadership skills and ability to collaborate effectively across different departments
• Effective communication skills, both written and oral
• Ability to learn new systems quickly, troubleshoot issues, and possess analytical skills
• Typing and computer usage throughout the day
• Ability to multitask and prioritize tasks from multiple sources
• Ability to grasp concepts and re-apply that information in similar situations
• Interact politely and effectively with all colleagues and customers
• Must have good attendance and be consistently punctual

Qualifications:

• Minimum of 1 year of experience working as a Pharmacy Technician (Preferred)
• Strong analytical and critical thinking skills
• Must be able to work in a fast-paced and changing environment
• Excellent written and verbal communication skills
• Strong attention to detail
• Strong organizational skills
• Understand and perform pharmaceutical calculations
• Ability to cope with varied levels of workload and multiple tasks
• Hold an active FL Pharmacy Technician license in good standing