Senior Project Manager - HVAC Solutions

Pleasant Valley Corporation

Naples, FL, USA

Published: 6/14/2022

Technology

Full Time

Job Description

Responsibilities

Client Maintenance Response: Promptly address client maintenance requests via PVC Connect, email, and direct calls, ensuring timely resolution through best practices in the work order life cycle.
Work Order & Vendor Management: Create work orders, recommend repair solutions, and assign subcontractors, technicians, or vendors to resolve maintenance issues efficiently.
Project Oversight & Execution: Manage multiple simultaneous projects, ensuring timely completion of high-complexity HVAC technical tasks, while tracking progress and intervening as needed.
Client & Vendor Communication: Maintain continuous updates with clients and vendors, negotiate service rates, obtain work approvals, and document progress in PVC Connect and the Customer Portal.
Process Adherence & Quality Assurance: Ensure compliance with company procedures, monitor vendor performance, and uphold high standards for accuracy, efficiency, and service delivery.

Requirements

HVAC Experience: Minimum of five years as an HVAC Technology specialist, resolving client issues within a commercial facilities or property management setting.
Technical Knowledge: Strong understanding of HVAC repair materials, with basic knowledge of construction and general trades.
Customer Service Skills: Proven success in a customer-facing role, handling client interactions via phone or in person to resolve service-related issues.
Technical Proficiency: Proficient in CRM software, data entry, scheduling, and reporting to effectively manage work orders and project workflows.
Preferred Certifications: Project Management Professional (PMP) certification and Florida HVAC License preferred.

Company DescriptionPLEASANT VALLEY CORPORATION, a successful and stable, family-owned and operated Commercial Real Estate Firm established in 1976 and headquartered in Medina, Ohio, boasts a dynamic presence across four key divisions: Facility Management, Construction, Property Management, and Real Estate Brokerage. Our comprehensive suite of commercial property services is characterized by effective project management, proactive communication, top-tier workmanship, and cutting-edge solutions.

Company Description

PLEASANT VALLEY CORPORATION, a successful and stable, family-owned and operated Commercial Real Estate Firm established in 1976 and headquartered in Medina, Ohio, boasts a dynamic presence across four key divisions: Facility Management, Construction, Property Management, and Real Estate Brokerage. Our comprehensive suite of commercial property services is characterized by effective project management, proactive communication, top-tier workmanship, and cutting-edge solutions.