Bilingual Medical Receptionist (Spanish-English)
Job Description
Job Description
Location: Naples, FL
Employment Type: Full-Time
Practice Type: Medical, Wellness & Aesthetics
About Us:
We are a dynamic medical practice with two dedicated physicians providing a unique blend of medical, wellness, and aesthetic services. Our team thrives in a friendly, patient-centered environment where professionalism, courtesy, and teamwork are at the heart of everything we do.
Position Overview:
We are seeking a Bilingual Medical Receptionist (Spanish-English) who is personable, responsible, and enthusiastic about delivering excellent front office support. The ideal candidate will have prior experience in a medical setting and a strong understanding of front desk operations.
Key Responsibilities:
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Greet and check-in patients with a warm and professional demeanor
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Answer phone calls and schedule appointments
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Verify insurance coverage and benefits
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Collect copays and deductibles accurately
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Maintain organized front office operations and patient records
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Ensure a clean, welcoming reception area
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Communicate effectively with both patients and team members
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Assist with administrative tasks as needed
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Maintain HIPAA compliance and patient confidentiality
Requirements:
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Fluency in Spanish and English is required
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Previous experience as a medical receptionist or in a healthcare setting
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Knowledge of insurance verification, copays, and deductible procedures
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Strong organizational and time management skills
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Excellent customer service and interpersonal abilities
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Willingness to learn and adapt in a fast-paced environment
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Reliable, responsible, and able to work well in a team
Preferred Qualifications:
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Familiarity with electronic medical records (EMR)
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Experience in aesthetics or wellness clinics a plus
What We Offer:
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Supportive and team-oriented work culture
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Opportunities to grow and learn in the medical and aesthetics field
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Competitive compensation based on experience
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Paid time off
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Healthcare allowance after probatory period
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Salary depends on experience
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401K
If you're looking to be part of a compassionate, tight-knit medical team and contribute to a positive patient experience, we encourage you to apply.