Job Description
Job DescriptionAutomotive Parts Counter Person Key Scales Ford is looking for a Parts Counter Person to join our team! The Parts Counter Person is responsible for customer service and retail sales at an auto parts store. In this position, your responsibilities include selling parts and taking inventory of stock in storage and, if necessary, on shelves. Key Scales Ford is committed to a high standard of honesty and integrity when conducting business. If you want to join a company where you are an integral part of the team, please apply! Benefits:
- Competitive Compensation
- Medical, Dental, & Vision Insurance
- Life Insurance
- 401K Retirement Plan
- AFLAC
- Short & Long Term Disability
- Vacation
- Personal Time Off
- Sick Leave
- Holiday Pay
- Employee Discounts
Responsibilities
- Provide fast and courteous service to all Parts Clients and Technicians.
- Answer the telephone in accordance with dealership guidelines. Solicit orders or answer questions as appropriate.
- List and price out parts on repair orders and/or counter tickets.
- Write purchase orders for parts from outside suppliers, as required, and obtain management approval.
- Properly input lost sales into the inventory control system.
- Provide the necessary information for special and emergency orders if a part is not in stock.
- Maintain records of all special order parts and notify the person responsible for the order.
- Maintain a customer back order file.
- Maintain the special order parts inventory in a clean and orderly manner.
- Maintain the warranty return parts inventory in a clean and organized manner.
- Help to “scrap” parts held for factory claims with the factory representative.
- Participate in conducting a perpetual inventory.
- Keep your work area clean, free of debris and safe.
- Perform other duties and tasks as directed by management.
Qualifications
- Proven work experience as a Retail Sales associate, Sales representative or similar role, track record of achievements.
- Detail oriented and ability to work in a team.
- Familiarity with inventory procedures
- Great communication and interpersonal skills
- A friendly and energetic personality with customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- Availability to work flexible shifts
- High school degree or GED
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.