Job Description
Job DescriptionThe Polisher will maintain front of the house service supplies. They will stock shelves, racks, tables and service stations, polish all glasses and silverware to be used in the dining room, and fold napkins for service.
Your Responsibilities:
● Polish all glasses and silverware to be used in the dining room.
● Restock dining room with china, silverware, glassware, utensils, condiments and linen, and maintains adequate supplies in the work stations when the dining room is open.
● Fold napkins and make extra place settings.
● Work with Dishwashers to ensure service pieces are being washed thoroughly and at pace consistent with service needs.
● Occasionally hand wash specialty service pieces and ensure proper storage
● Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments.
● Support the team in making sure the dining room is ready for service
● Maintain a gracious, pleasant and friendly attitude, while contributing to a team work-based work environment.
● Take pride in your appearance while adhering to the Dress & Appearance Policy.
Your Qualifications:
● Previous hospitality experience preferred
● Prior experience working in a fine dining restaurant preferred.
● Ability to read, speak and interpret documents in clear English.
● Able to work a flexible schedule including nights, weekends, and holidays.
● Ability to think quickly on their feet and multi-task with ease
● Able to reach, bend, stoop and frequently lift up to 30 pounds.
● Able to work in a standing position for long periods of time (up to 10 hours).
● Comfortable working in a fast-paced environment
● Attention to detail and quality in all that you do.
Profile for Success:
● Quality Decision-Making – make decisions based on facts, desired outcome and potential impact.
● Problem Analysis and Problem-Solving – use critical thinking in identifying the actual problem, root causes and context, before developing and implementing a solution.
● Planning and Organizing – approach accomplishing work goals and objective by developing strategy and defining desired end results.
● Communication – exhibit effective verbal and written communication in multiples venues and/or settings. Well versed in multiple forms of manual and electronic communications.
● Customer Service Focus – view internal and external customer as optimally important, seeks to identify customer desires and needs; implements programs and processes to address those desires and needs.
● Quality Orientation – constantly strive for quality versus quantity in every aspect of endeavor and able to find the right balance between the two.
● Teamwork – view self as part of a team, fosters teamwork with and among others and is willing to take on major and minor roles as part of a team to add to team’s success.
● Flexibility – can easily move back and forth between different job demands, and able to wear “multiple hats” within a defined space or time frame, for long or short periods of time.
● High Energy Level – exhibit the ability to perform at optimal level for extended periods of time, able to exhibit behavior that represents mental, emotional and physical engagement.
● Stress Tolerance – ability to remain focus and composed when addressing multiple competing priorities, able to go above and beyond for extended periods of time during high demand periods.
Bastion Hospitality LLC –is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Bastion Hospitality, LLC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
CONFIDENTIALITY AND DISCRETION
Employee must maintain the confidentiality of all company and customer information and must not discuss such matters outside of Bastion Hospitality, LLC. Tact and discretion must be used in all dealings with all customers and potential customers to maintain a positive image Bastion Hospitality, LLC.
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