Front Desk Associate - English/ Spanish Speaking Preferred

Job Description

Job DescriptionPosition Summary:
Chirocare of Florida is seeking a dynamic and friendly Front Desk Associate to join our growing team in Pompano Beach. The ideal candidate will have experience in a medical office setting, and preferably in a chiropractic office, with strong communication skills in both English and Spanish. This role requires a proactive, detail-oriented individual who can work collaboratively with our team, including the doctor and chiropractic assistant, to ensure smooth daily operations.
Key Responsibilities:

• Patient Interaction: Answer incoming calls, address patient inquiries, and schedule appointments efficiently.
• Patient Documentation: Upload and manage patient documents, ensuring accuracy and confidentiality.
• Scheduling: Schedule appointments, confirm patient visits, and assist in coordinating the doctor’s schedule.
• Collaboration: Work closely with the doctor and chiropractic assistant to ensure seamless patient care and office operations.
• Customer Service: Provide exceptional service to patients, ensuring a welcoming and professional atmosphere.
• Administrative Support: Perform various administrative duties such as filing, managing patient records, and maintaining office supplies.

Qualifications:

• Previous experience in a medical office setting; chiropractic office experience is preferred.
• Preferred Bilingual in Spanish and English (both verbal and written)
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive and confidential information with discretion.
• Proficiency with office software and scheduling tools; experience with chiropractic software a plus.
• Positive attitude, team-oriented, and able to handle a fast-paced work environment.