Job Description
Job Description
POSITION PURPOSE: Provide coordination of certain aspects of medical care (care gaps) for HIV positive patients. Assist in delivery of health care as member of team.
POSITION REQUIREMENTS / QUALIFICATIONS:
Education/Experience: Graduate from a standard High School or GED equivalence. Clinical experience with patients (eg MA). One or two years of experience in acute care or ambulatory care setting desired
Licensure / Certification: CPR certified from the American Heart Association
Skills / Ability: Bilingual skills (English/Spanish, English, Creole) desired. Must have excellent communication skills. Basic computer knowledge required.
POSITION RESPONSIBILITIES (THIS IS A NON-EXEMPT POSITION)
Consistently gives accurate attention to all details.
Communicates effectively and expresses ideas clearly; actively listens and always follows appropriate channels of communication.
Consistently greets patients and treats patients respectfully.
Conducts pre-medical record review for overdue services.
Assures that service standards established by CHI Inc. Performance Improvement activities and other regulatory agencies (i.e., Joint Commission, Ryan White) are monitored and maintained.
Assists with development of policies and procedures related to clinical services for the HIV patient population.
Ensure two unique identifiers are used at all times in providing care to our patients.
Follows Policies and Procedures for Infection Control.
Demonstrates concern for patient flow.
Produces a consistent volume of acceptable work.
Follow up on missed appointments.
Completes assigned tasks in a timely manner.
Provide consultation and education to clinical and nursing staff as needed.
Willing to accept other duties not ordinarily assigned to expedite patient; team player.
Possesses general knowledge of the CHI System, procedures, location of all departments, treatment areas and other patient services.
Adheres to Departmental policies and procedures
Seeks guidance and direction as necessary for the successful completion of job duties.
Consistently combines ethical judgement with technical skill within the policies and legal guidelines of CHI.
Follows written and verbal instructions as directed.
Always attempts to understand co-worker’s needs and responds accordingly.
Recognizes his/her role in the department and how it relates to the overall function of CHI.
Actively participates as a care team member and adds to the morale of the unit.
Assess and evaluate each patient in privacy under the guidance of the supervisor or the provider.
Consistently uses available to departmental advantage and assists where needed.
Adapts and is flexible in order to meet changing departmental needs and priorities.
Consistently performs as a self-starter who needs no reminders of duties and/or tasks which need to be completed.
Reports to the supervisor any suggestions for changes in Policies and Procedures that would improve efficiency.
Initiates new ideas and shares with team members.
Dependable when called upon to assist in departmental needs.
Consistently maintains work area in a clean and orderly condition.
Observes CHI’s Uniform Dress Code and wears identification badge at all time.
Performs all daily functions in accordance with CHI Policies and Procedures.
Recognizes and evaluates personal strengths and weaknesses; handles personal and professional frustration appropriately.
Adheres to emergency procedures, fire drills, evacuation procedures and internal/external disaster plans.
Relates and interacts well with others, regardless of sociological background.
Handles all communications, including telephone information requests with courtesy, accuracy and respect for confidentiality; receives information and distributes messages as necessary.
Respects the rights, privacy and property of others at all time.
Adheres to expectations and responsibilities of Care Team.
Establishes a good rapport and professional working relationship with all departmental personnel; maintains appropriate interdepartmental personnel; maintains appropriate interdepartmental communications.
Comply with CHI Inc’s attendance policy.
Provides proper notification and advance notice for absence or tardiness.
Returns to work on time from lunch or breaks.
Maintains current license and/or meets continuing education requirements.
Attends in-service training when scheduled.
Adheres to Infection Control Policies and Procedures, including Universal Precautions.
Utilizes Personal Protective Equipment appropriately such as, but not limited to, gloves, face shields, or masks and eye protection to prevent the transmission of blood borne pathogens.
Follows department and CHI’s safety policies.
Reports safety hazards immediately when identified.
Adheres to Confidentiality Policies and Procedures/HIPPA regulations.
Performs other duties as assigned.