Job Description
Job Description
High-End European Automotive Repair Facility
We are looking for a friendly, professional, and fast-learning Front Desk Receptionist / Service Writer to join our high-end automotive repair facility.
This is a key position within our company. You will be the first impression clients have of our brand, so professionalism, confidence, and strong communication skills are essential.
Responsibilities:
- Greet customers and provide a luxury-level customer experience
- Answer phone calls and respond to inquiries professionally
- Create repair orders and manage service tickets
- Research parts pricing and availability
- Communicate estimates and updates clearly to clients
- Coordinate with technicians and management
- Maintain organized digital and physical records
Requirements:
- Proficient with Windows-based systems
- Comfortable researching parts, pricing, and service information
- Strong communication and customer service skills
- Detail-oriented and organized
- Ability to multitask in a fast-paced environment
- Automotive knowledge preferred (European vehicles a plus)
Ideal Candidate:
- Professional appearance and attitude
- Quick learner
- Calm and patient under pressure
- Reliable and punctual
If you are motivated, detail-oriented, and want to grow within a premium automotive brand, we would love to hear from you.