Information Technology Analyst II

Salary : $75,787.20 Annually
Location : Leon County Sheriff's Office Major James Morgan Jr. Way, Tallahassee, FL
Job Type: Full-Time
Job Number: ITDA2-01
Department: Business Services and Training
Opening Date: 08/25/2026
Closing Date: 9/7/2026 5:00 PM Eastern

General Description of Duties

The position is a mid level position that is primarily responsible for performing system or process analysis, designing, building, implementation, testing, maintenance and support of the agency Information Technology systems. The majority of the duties will include understanding and applying concepts, practices and procedures related to departmental operations to maximize technology project implementations. To maintain a high level of technical competence in areas of responsibility and able to review, analyze, and evaluate Information Technology system operations for peak performance. To rely on experience and judgment to plan and accomplish goals. To work independently with minimal guidance. This position adheres to the agency core values of honesty and integrity, accountability, teamwork, trust and respect and commitment to excellence. To be successful in this position, the employee must demonstrate competency in data entry and retrieval skills, time management skills, advanced computer skills, general communication skills (both written and oral), inter-personal skills, customer service skills and problem-solving skills.
Essential Duties

1. Performs complex troubleshooting procedures and system and data analysis in resolving user problems reported to the help desk.
2. Fundamental knowledge of project management methods and able to manage small to medium projects autonomously.
3. Provides training documentation and/or training as needed to transition to support, both internal and external to IT.
4. Monitors system activities, identifies issues, resolves problems, and appropriately escalates issues to manager or vendor. Serves as an issue resolution resource.
5. To work independently with minimal guidance.
6. Ability to work closely with others as a team.
7. Ability to effectively communicate both orally and in writing.
8. Ability to provide professional customer service skills to both the public and agency members.
9. Ability to prepare and present clear, accurate, concise and objective written and oral reports.
10. Ability to meet requirements and maintain required licensures and certifications as well as agency required in-service training.
11. Ability to adhere to the standards and principles of the agency's core values and professionally represent the agency.
12. Ability to report to work timely, consistently and as scheduled.
13. Ability to perform all functions of the job classification without posing a direct threat to the health or safety of other individuals in the workplace.

Eligibility Criteria

• High school diploma or GED; AND
• Bachelor's degree in computer science; OR
• Three to four (3-4) years of experience in the analysis, design, programming, implementation, testing, troubleshooting, documentation, and maintenance as applied to software development; OR
• Equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above; AND
• Preferred experience with relational database analysis, design, development, and maintenance; AND
• Preferred computer languages include, but are not limited to, Delphi, .NET, CSS, HTML, XML, Java Script, AJAX, Pascal, C++, MSSQL, Sharepoint, MySQL, C#.

Necessary Special Requirements

• Must be able to lift, push, carry or pull a minimum of 50 pounds independently.
• Possess and maintain a valid driver's license with a satisfactory driving history.

Other Necessary Requirements

• At least two relevant and current technical certifications such as CompTIA (A+, Tech+, Network+, or ITF+), ITIL Foundation, MS-365 Endpoint/Desktop/Server Administrator Associate, Intermediate MS Office, MS Visual Studio, SQL Database, Azure and/or AWS Services, or Vendor Specific certification (e.g. VMWare).
• Three or more years of related technical experience.
• Intermediate understanding of computer hardware (both physical and virtual), Windows operating systems (both Desktop and Server), Active Directory, application development, and networking.
• Demonstrated ability to lead medium scale technical projects with minimal assistance or direction; ability to write complex scripts, and conduct desktop and/or server application installations across multi-tier environments.

Full-time benefits include:

• Health insurance with an employer contribution between 77.5% - 87.5%.
• Life insurance equal to 1 X annual salary paid 100% by LCSO.
• Retirement via the Florida Retirement System with a choice of pension or investment plan.
• Paid vacation, sick and personal leaves.
• Tuition Assistance Program for advanced degrees.
• Education incentive for advanced degrees (only sworn positions).
• Other ancillary benefits including but not limited to deferred compensation, dental/vision insurance, cafeteria savings plan, short/long term disability and identity theft protection.

01

Which best describes your level of education?

• Some High School
• High School Diploma/GED
• Some College
• Associates Degree
• Bachelor's Degree
• Master's Degree
• Doctorate Degree

02

Please indicate if you have a degree in Computer Science or a related field.

• Yes, Bachelor's degree is in Computer Science or a related field.
• Yes, Master's degree is in Computer Science or a related field.
• Bachelor's or Master's degree is not in a related field.
• A.A. Degree.
• No degree.

03

Please indicate your work experience in the analysis, design, programming, implementation, testing, troubleshooting, documentation, and maintenance as applied to software development.

• No experience.
• 1-2 years.
• 3-4 years.
• 5 or more years.

04

Please indicate if you have any relevant and current technical certifications such as CompTIA (A+, Tech+, Network+, or ITF+), ITIL Foundation, MS-365 Endpoint/Desktop/Server Administrator Associate, Intermediate MS Office, MS Visual Studio, SQL Database, Azure and/or AWS Services, or Vendor Specific certification (e.g. VMWare)?

• Yes, two or more technical certifications (please attach to application).
• Yes, one technical certification (please attach to application).
• No technical certifications.

05

Salary anticipated to be at base pay. If not acceptable to you, what minimum annual salary would be acceptable?
06

Do you possess a valid Florida driver's license?

• Yes
• No

07

Have you ever been convicted of a felony traffic offense including adjudication withheld?

• Yes
• No

08

Have you received more than two (2) moving violations in the last 12 months?

• Yes
• No

09

Have you ever been designated as a Habitual Violator on your driver's license record?

• Yes
• No

10

Have you refused a test to determine Blood Alcohol Content (BAC) from any law enforcement agency within the last three (3) years?

• Yes
• No

11

Have you ever received a dishonorable discharge from the military?

• Yes
• No
• Never served in military.
• Currently serving in military/No discharge.

12

Are you currently under criminal investigation or indictment?

• Yes
• No

13

Do you have any current criminal charges pending in the courts (without an official legal disposition)?

• Yes
• No

14

Have you ever been convicted of, received a withhold of adjudication for, or entered a plea of guilty or nolo contendere to any felony?

• Yes
• No

15

Have you ever been convicted of a felony traffic offense including adjudication withheld?

• Yes
• No

16

Are you currently under internal investigation, under investigation by the CJSTC or administrative investigation?

• Yes
• No

17

Have you ever separated, abandoned, resigned or retired from a business or agency while under criminal or internal investigation or while under the threat of criminal or internal investigation?

• Yes
• No

18

Have you been civilly or administratively adjudicated to have engaged in or attempted to engage in sexual activity in the community or detentions facility by force, overt or implied threats of force or coercion, or if the victim did not consent or was unable to consent or refuse?

• Yes
• No

19

Have you ever been engaged in, convicted of, received a withhold of adjudication for, or entered a plea of guilty or nolo contendere to a crime of sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution?

• Yes
• No

20

Have you ever been convicted of, received a withhold of adjudication for, or entered a plea of guilty or nolo contendere to a crime involving perjury or false statement, abuse of a child, elderly, or disabled person, domestic violence, or any crime of a sexual nature?

• Yes
• No

21

Have you ever held membership in, association with, or any other connection to any organization that exposes or supports discrimination based upon race, color, national origin, sex, age, disability, religion, political affiliation, sexual orientation or marital status or is known to have been involved in criminal activity and/or a violation of any state laws and/or laws of the United States?

• Yes
• No

22

When would you estimate was your last use of marijuana.

• 0 - 12 months (within the last year)
• 13 - 36 months (3 years or less)
• 37 - 60 months (more than 3 years ago to 5 years)
• 61 - 120 months (more than 5 years to 10 years ago)
• 10+ (more than 10 years ago)
• Never used

23

When was the last time you used any of the following - heroin, cocaine, meth, mushrooms, LSD, illegal steroids or other drugs not prescribed to you?

• 0 - 12 months (last year)
• 13 - 36 months (3 years or less)
• 37 - 60 months (more than 3 years to five years ago)
• 61 - 120 months (more than 5 years to 10 years ago)
• 10+ years ago
• Never used

Required Question