: MAX CONFIRMED to
Location: ONSITE- Dallas TX
Duration: 6 months
Role: Mortgage Data Services MDS Application Monitoring Team
Descriptions:
"MDS Application Monitoring Team
(Mortgage Data Services - APIs, Services, User Facing Workflows)
Primary Focus
Monitoring and triage of customer and partner facing services, including APIs, microservices, portals, and document workflows, where issues impact real time business operations.
Core Technical Skills
Application & Service Monitoring (grain of salt)
• REST API monitoring (availability, latency, error rates)
• Web application and UI health monitoring
• Microservices and service to service dependency awareness
• Certificate, endpoint, and authentication health checks
Platform & Service Understanding (grain of salt)
• Understanding of event driven and API based architectures
• Familiarity with document ingestion and processing flows
• Awareness of upstream/downstream service dependencies
• Environment awareness (Prod vs non Prod behavior)
Monitoring & Tooling Skills
• Synthetic and real user monitoring concepts
• Log aggregation and application error diagnostics
• Alerting based on user experience, not just infrastructure
• Integration with incident and on call escalation tools
Operational & Process Skills
• Rapid triage of customer visible incidents
• Verification of service recovery after restart or rollback
• Coordinated escalation to application and platform teams
• Clear status communication during high severity incidents
Security & Compliance Awareness (grain of salt)
• Awareness of API security controls (auth failures, rate limits)
• Monitoring for abnormal traffic or error spikes
• Understanding of data sensitivity and access restrictions
• Adherence to least privilege access and security runbooks
L1 vs L1.5 Expectations (MDS)
L1
• Service availability monitoring
• API/UI alert triage
• Ticket creation and escalation
L1.5
• Deeper log analysis and error pattern identification
• Service restarts or retries where authorized
• Partner impact analysis and status confirmation
"
"• REST API monitoring (availability, latency, error rates)
• Web application and UI health monitoring
• Microservices and service to service dependency awareness
• Certificate, endpoint, and authentication health checks
Platform & Service Understanding (grain of salt)
• Understanding of event driven and API based architectures
• Familiarity with document ingestion and processing flows
• Awareness of upstream/downstream service dependencies
• Environment awareness (Prod vs non Prod behavior)"
Skills: Agile Way of Working~Cyber Security - GRC - Data Security
Experience Required: 10 & Above, Project Code :
Location: ONSITE- Dallas TX
Duration: 6 months
Role: Mortgage Data Services MDS Application Monitoring Team
Descriptions:
"MDS Application Monitoring Team
(Mortgage Data Services - APIs, Services, User Facing Workflows)
Primary Focus
Monitoring and triage of customer and partner facing services, including APIs, microservices, portals, and document workflows, where issues impact real time business operations.
Core Technical Skills
Application & Service Monitoring (grain of salt)
• REST API monitoring (availability, latency, error rates)
• Web application and UI health monitoring
• Microservices and service to service dependency awareness
• Certificate, endpoint, and authentication health checks
Platform & Service Understanding (grain of salt)
• Understanding of event driven and API based architectures
• Familiarity with document ingestion and processing flows
• Awareness of upstream/downstream service dependencies
• Environment awareness (Prod vs non Prod behavior)
Monitoring & Tooling Skills
• Synthetic and real user monitoring concepts
• Log aggregation and application error diagnostics
• Alerting based on user experience, not just infrastructure
• Integration with incident and on call escalation tools
Operational & Process Skills
• Rapid triage of customer visible incidents
• Verification of service recovery after restart or rollback
• Coordinated escalation to application and platform teams
• Clear status communication during high severity incidents
Security & Compliance Awareness (grain of salt)
• Awareness of API security controls (auth failures, rate limits)
• Monitoring for abnormal traffic or error spikes
• Understanding of data sensitivity and access restrictions
• Adherence to least privilege access and security runbooks
L1 vs L1.5 Expectations (MDS)
L1
• Service availability monitoring
• API/UI alert triage
• Ticket creation and escalation
L1.5
• Deeper log analysis and error pattern identification
• Service restarts or retries where authorized
• Partner impact analysis and status confirmation
"
"• REST API monitoring (availability, latency, error rates)
• Web application and UI health monitoring
• Microservices and service to service dependency awareness
• Certificate, endpoint, and authentication health checks
Platform & Service Understanding (grain of salt)
• Understanding of event driven and API based architectures
• Familiarity with document ingestion and processing flows
• Awareness of upstream/downstream service dependencies
• Environment awareness (Prod vs non Prod behavior)"
Skills: Agile Way of Working~Cyber Security - GRC - Data Security
Experience Required: 10 & Above, Project Code :