<h3>Job Description</h3>
Job Description
Job Summary
<ul>
<li>Perform administrative, basic accounting, and clerical tasks related to the day-to-day business operations of the company.</li>
<li>Serve as company receptionist, answering phones and greeting visitors.</li>
</ul>
Job Accountabilities
<ul>
<li>Match invoices to purchase orders and verify the accuracy of payable amounts.</li>
<li>Assure accurate invoice entry into ERP.</li>
<li>Assist with accounting records and ledgers by reconciling statements and transactions.</li>
<li>Maintain accounts payable filing system, including open, current, and archived files.</li>
<li>Compile weekly accounts payable reports at the request of the supervisor.</li>
<li>Respond to vendor payment status inquiries.</li>
<li>Answer company phones pleasantly and professionally, screen solicitors, route calls to the appropriate extension, and take messages as necessary.</li>
<li>Greet visitors pleasantly and professionally, summoning the requested party.</li>
<li>Process and distribute incoming company mail.</li>
<li>Monitor security cameras and alert appropriate personnel of suspicious activity.</li>
<li>Assist administrative staff members such as filing and data entry.</li>
<li>Perform other related duties as assigned or requested.</li>
</ul>

Job Qualifications
<ul>
<li>Minimum Education: High School Diploma or equivalent.</li>
<li>Minimum Experience: 1 Year.</li>
<li>Preferred Experience: 2 years, or equivalent combination of education and experience.</li>
<li>Knowledge of general accounting and clerical procedures.</li>
</ul>
Required Skills/Abilities
<ul>
<li>Must be proficient in Microsoft Office Suite and related programs.</li>
<li>Excellent organizational skills and attention to detail.</li>
<li>Ability to maintain confidential and meticulous records.</li>
<li>Excellent verbal and written communication skills in English and Spanish</li>
<li>Excellent interpersonal and customer service skills</li>
<li>Basic understanding of clerical procedures and systems, such as recordkeeping and filing.</li>
<li>Ability to work independently.</li>
</ul>
Physical Demands
<ul>
<li>Prolonged periods of sitting at a desk and working on a computer.</li>
<li>Must be able to lift up to 15 pounds (lbs.) at a time.</li>
</ul>
Work Environment
<ul>
<li>Exposure to moving mechanical parts.</li>
<li>Exposure to fumes or airborne particles.</li>
<li>Protective clothing is required when entering the production area, including closed-toe shoes, protective eyewear</li>
</ul>
 8 AM-5 PM 40

Accounts Payable Clerk

<h3>Job Description</h3>
Job Description
We are looking for a Junior Florida Registered Professional Engineer in the mechanical discipline meeting the following profile:
Responsibilities:
<ul>
<li>Participate in building studies and assessments;</li>
<li>Prepare engineering drawings and specifications under the direction of a registered engineer;</li>
<li>Perform project-based deliverables relating to design; this will include site surveying, reviewing layouts and services, coordination of drawings with respective Mechanical and Plumbing codes;</li>
<li>Ensure that engineering deliverables (e.g., reports, drawings, specifications, analysis) comply with applicable regulations, standards, corporate procedures and sound engineering practices;</li>
<li>Communicate effectively with clients and internal team members in the design and specification development of Mechanical and Plumbing building systems;</li>
<li>Work closely with other discipline Engineers, Designers, Drafters, Architects and Project Managers.</li>
</ul>

Mechanical Engineer (Professional Engineer)

<h3>Job Description</h3>
Job Description
Job Type: Contract Workplace Type: Hybrid (50% remote, 50% fieldwork) Compensation: $25/hr plus $.50/mi 
COMPANY OVERVIEW
Phoenix Loss Control (PLC) is a US-based business services provider in the cable, telecom, and utilities sector. PLC’s core service is outside plant damage investigation, recovery, and prevention. Across the US and parts of Canada, we help our clients recover the costs of third-party damage to their infrastructure, such as underground fiber optic or gas lines. PLC currently employs over 140 people, servicing some of the largest cable and telecoms operators (e.g., Comcast, Spectrum, AT&amp;T, and Google). PLC is currently aggressively expanding its business and looking for talented and energetic people to bring onboard to help drive growth.  
POSITION SUMMARY
Outside Plant Damage (OPD) costs our clients over 30 million annually. Field investigators are needed to collect, access, and report these damages. This is a part-time, on-call contract job to help support our clients with damage recovery. For our field investigators, each day and every investigation is different. We need inquisitive, self-driven individuals who are comfortable rolling up their sleeves and working in a constantly changing, dynamic environment.  
Duties
<ul>
<li>Conduct on-site field investigations  </li>
<li>Write detailed but concise investigation reports using diverse sources of information, types of evidence, witness statements, and costing estimates  </li>
<li>Develop and maintain comprehensive knowledge of local and state statutes, laws, and regulations for underground and aerial cables and utility service lines  </li>
<li>Remain prepared and willing to respond to damage calls within a timely manner  </li>
<li>Complete damage investigations within 7 days and then work with and support our claims managers to complete the investigation and begin the recovery process  </li>
<li>Respond to damages same day if received during business hours (if not, first response following day) </li>
<li>Accurately record all time, mileage, and other associated specific items  </li>
</ul>
Requirements
<ul>
<li>Interpersonal skills to gather information and conduct field interviews with involved parties including contractors and technicians, witnesses, law enforcement, and possible damagers  </li>
<li>Smartphone to gather photos, videos, and other information while conducting investigations  </li>
<li>Computer, with high-speed internet access, to upload and download reports, research cases, and to interact with our claims system and other databases and portals  </li>
<li>Exceptional attention to detail and strong written and verbal communication skills  </li>
<li>Proven ability to operate independently and prioritize while adhering to timelines  </li>
<li>Strong and objective analytical skills  </li>
<li>Valid driver’s license, current insurance, and reliable vehicle with ability to respond to damages at any time  </li>
<li>Safety vest, work boots, and hard-hat  </li>
</ul>
Preferred Qualifications and Skills
<ul>
<li>Current or previous telecommunication or utility experience  </li>
<li>Knowledge of underground utility locating procedures and systems  </li>
<li>Investigation, inspection, or claims/field adjusting  </li>
<li>Criminal justice, legal, or military training or work experience  </li>
<li>Engineering, infrastructure construction, or maintenance background  </li>
<li>Remote location determined at discretion of investigations manager </li>
</ul>
 This is a contract position. There are no benefits offered with this position.

Field Claims Investigator

<h3>Job Description</h3>
Job Description 
Opportunity for growth, opening multiple new restaurants this year and next year!
Bringing a modern experience to Boca Raton, Gary Rack's Farmhouse Kitchen mission is to create an inspired and memorable dining experience for its guests by combining seasonally inspired contemporary takes on classic dishes with exemplary ambiance and service.
We are all about real people making real food. Our seasonal, locally sourced food is the freshest in South Florida.
NOW HIRING
LINE COOKS
 You're in the right place, if delivering an outstanding and exceptional guest experience is your dream.
We are an equal opportunity employer.
Gary Rack's Farmhouse Kitchen is a well established and growing, full service restaurant concept that has growth opportunities for team members in a full service polished casual dining restaurnat company. At Gary Rack's Farmhouse Kitchen you can grow your career with us. We offer great restaurant culinary careers for line cooks (concinero / cocinera) who have back of house cooking, chef, saute cook or grill cook kitchen experience in a high volume restaurant environment.

Line Cook

<h3>Job Description</h3>
Job Description
 

Boys &amp; Girls Club of Broward County
Job Description

Administrative Assistant

REPORTS TO: CO-CEO’s

GENERAL FUNCTION:
Provide high-level dependable administrative support to the CEO’s of this dynamic youth serving organization. The Administrative Assistant exhibits excellent time management and organizational skills, taking direction and prioritizing workload with strong attention to detail. 
QUALIFICATIONS:
<ul>
<li>Excellent computer, verbal and written communication skills including exceptional proofreading and strong creative writing skills.
<ul>
<li>Utilize strong organizational skills in stressful, and at times challenging, deadline-oriented environments. </li>
<li>Liaison between managers, staff, board members, consultants and high-profile community leaders</li>
<li>Prepare Power Point/Canva presentations, spreadsheets, and meeting materials; emphasis on using tables, graphs, etc. to enhance visual appeal</li>
<li>Organize and maintain confidential files for the Organization, recognizing and adhering to strict confidentiality rules </li>
<li>Process documents for Finance and other departments as needed</li>
<li>Enters departmental expenses and invoices for payment and submits to Finance</li>
<li>Coordinate and maintain CEO’s calendar and travel itineraries</li>
<li>Handle various conference duties including registration, fees, etc.</li>
<li>Organize travel arrangements to include flights, hotels, with detailed itineraries, etc.</li>
<li>Set up of food &amp; beverage for various meetings</li>
<li>Record minutes for Executive Committee, Corporate Board and other Committee Meetings</li>
<li>Coordinate meeting notifications for all meetings</li>
<li>Maintain electronic and hard copy files as directed by CEO’s</li>
<li>Assume shared responsibility of general office maintenance as assigned</li>
<li>Assist Receptionist and greet visitors as needed. </li>
</ul>
</li>
</ul>

JOB REQUIREMENTS:
<ul>
<li>Bachelor’s degree preferred but not required.</li>
<li>Proven experience as an Assistant to a CEO, or comparable experience interacting with high level Executive leadership.</li>
<li>Advanced Microsoft Office Suite skills, including Excel and Power Point/Canva </li>
<li>Excellent technology skills </li>
<li>Grammatical skills necessary for proofreading</li>
<li>Excellent customer service skills and attention to detail</li>
<li>Strong communication skills </li>
<li>Ability to work productively with CEO’s and staff</li>
<li>Ability to work extended hours, including early mornings and some evenings, possibly weekends/events</li>
<li>Must pass Level Two FBI Background and Urinalysis Drug Testing</li>
</ul>


Environmental and Working Conditions: Majority of work will be conducted in an office setting; however, some time will be away from the office and in the Clubs or at event venues.

PHYSICAL AND MENTAL REQUIREMENTS:
The duties above indicate the essential functions of the job. 
<ul>
<li>Must demonstrate program and project management; budget planning and fiscal management; demonstrate high standards of ethics and integrity; strong verbal and written communication.</li>
<li>Must be able to supervise and train staff in program planning, implementation and assessment. </li>
<li>Position requires a high level of energy, endurance and patience; comfortable working with different personalities in both formal and informal environments; </li>
<li>Comfortable performing multi-faceted projects in conjunction with day-to-day activities.</li>
<li>Good reasoning abilities and sound judgment are required. </li>
<li>Successfully communicate through speaking, writing and reading with comprehension. Manage multiple tasks with varying deadlines. </li>
<li>Ability to address and de-escalate crisis is needed. </li>
<li>Job is physically comfortable, with varying degrees of activity throughout the day</li>
<li>Some local travel is required. </li>
</ul>
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Position requirements include: 
<ul>
<li>Walking–during events and other activities, required to walk (for up to 4 hours) throughout venue as needed</li>
<li>Talking – constantly required to express or exchange ideas by means of the spoken word </li>
<li>Hearing – frequently required to work in a loud environment </li>
<li>Sight – position requires both close and distance visual acuity for computer work and monitoring staff and volunteers</li>
<li>Standing – occasionally required to stand for sustained periods of time (related to Club activities and Organizational events.) </li>
<li>Sitting – occasionally required to sit for up to 2 hours</li>
<li>Bending – occasionally required to bend (picking items up off the floor, assisting in set-up and break down of events)</li>
<li>Use hands/fingers to handle or feel – occasionally required to type for extended periods of time (answering emails, writing reports, creating program documents, etc.) </li>
<li>Lifting – occasionally required to lift/move items up to 40 pounds such as sports equipment, event materials, or office supplies may be required.</li>
<li>Skills essential for successful communication include speaking and writing. </li>
<li>Worker will be subject to both inside and outside environmental conditions.</li>
</ul>

Administrative Assistant

<h3>Job Description</h3>
Job Description
Position: Assistant Sales Manager (Call Center)
Status: W2, Full Time
Location: Onsite - Fort Lauderdale, FL
Dress code: Business Casual, Casual Fridays
 
About Us
Hi, my name is Shayne Kloop, Sr. Sales Manager at Health Insurance Alliance (HIA), and I am looking for a highly motivated, self-starter, Assistant Sales Manager to join our dynamic team. We are a rapidly growing technology focused Insurance sales company whose employees maintain a competitive nature and a desire to succeed above all.
Our philosophy is to provide a quality service to our clients, offering an easy and seamless experience from start to finish. We compassionately strive to take all of our client’s needs into consideration, which helps lead us to having a well-rounded understanding of who they are and what they want, so we can offer them the highest level of quality healthcare products out there.
At HIA, we recognize that our most valuable asset is our people. We prioritize creating an inclusive and diverse workforce, where every individual feels valued, respected, and empowered. 
As an Assistant Sales Manager, you will be responsible for supporting our Sr. Sales Manager by cultivating a high-performance sales culture in our call center, and providing direction to ensure revenue targets are achieved. This role requires an experienced sales professional with a deep understanding of the health insurance landscape. If you are a strong people leader with a proven track record of driving sales in a call center environment, we invite you to apply for this exciting opportunity.
 
The Opportunity
<ul>
<li>Assisting in mentoring and supporting the Sales Agent Department to achieve individual and team revenue goals.</li>
<li>Providing day-to-day guidance to U65 Team Captains and collaborating with Medicare and ACA Managers to support sales performance.</li>
<li>Encouraging a positive and collaborative team environment focused on customer satisfaction and excellence.</li>
<li>Monitoring attendance reports and supporting strategies to improve attendance across the team.</li>
<li>Assisting with training updates and professional development programs, including scheduling agent shadowing.</li>
<li>Tracking KPIs, reporting performance trends, and supporting teams in meeting or exceeding performance goals.</li>
<li>Helping identify performance improvement opportunities and assisting in implementing corrective actions.</li>
<li>Managing spiff tracking for agents and ensuring timely reporting.</li>
<li>Facilitating communication with vendors for feedback and transparency.</li>
<li>Assisting in the schooling and licensing process for new Sales Agents.</li>
<li>Supporting call reviews, resolving issues, and addressing agent concerns.</li>
<li>Aiding in developing captains to better manage and understand their teams.</li>
<li>Assisting with call routing and managing agent priorities.</li>
<li>Promoting a positive work culture in both remote and in-office settings.</li>
<li>Supporting onboarding new agents, monitoring performance, assisting with monetary fines, documenting company violations, and recommending terminations when necessary.</li>
<li>Supporting the Sr. Sales Manager with any ad hoc projects and/or day to day tasks.</li>
</ul>
 
What you bring to the table
<ul>
<li>You have experience leading sales agents in the healthcare industry, particularly in a 1099 sales environment, and thrive in a dynamic, fast-paced setting. An active 215 License is ideal.</li>
<li>You possess strong communication skills across all channels (written, email, phone) to effectively connect with team members and stakeholders.</li>
<li>You are a self-starter who can take initiative, manage day-to-day tasks, and adapt quickly to evolving priorities.</li>
<li>You are detail-oriented and skilled in completing call reviews, conducting 1:1s, and pulling reports to monitor performance and identify areas for improvement.</li>
<li>You have excellent presentation skills to convey key insights, guide team discussions, and deliver impactful updates to leadership.</li>
<li>You bring a deep understanding of sales operations within the health insurance industry, including U65 products and market trends.</li>
<li>You have a collaborative mindset and can assist in mentoring team captains and agents to help them achieve their goals.</li>
<li>You are tech-savvy, proficient in tools such as Microsoft Office, Google Suite, and sales-related software, enabling you to enhance operational efficiency.</li>
<li>You are committed to compliance, ensuring adherence to industry standards and regulations.</li>
<li>You are a results-driven professional who strives to exceed expectations while fostering a supportive, high-performing team culture.</li>
</ul>
 
Location &amp; Hours
<ul>
<li>This role will be onsite. Our office is located in Fort Lauderdale, Florida.</li>
<li>Hours of operation will be typically be from 9 AM-7 PM Monday-Thursday, 9AM-5PM Friday.</li>
</ul>
Compensation
Salary Range: $70K-$80K USD annually + Bonus
Benefits
<ul>
<li>15 days PTO per calendar year</li>
<li>Health, Dental, Vision Insurance after 3 month Probationary Period (Optional)</li>
<li>401 K + Matching program after 3 month Probationary Period (Optional)</li>
<li>Great Career development opportunities</li>
<li>Team Lunches</li>
<li>Annual Company Events</li>
</ul>
 
The Interview Process
Round 1: 30 min Phone screen with our HR Team
Round 2: 1 hour Video Interview and Challenge with our Sr. Sales Manager
Round 3: 45 min In person Interview with Leadership
&gt; Conduct references and background check
&gt; Offer 
 
How We Hire
Health Insurance Alliance is committed to a fair and equitable hiring process for all candidates. To ensure that each candidate’s journey is consistent and the selection process is unbiased, the team at HIA will not be responding to any personal messages regarding this role or other opportunities.
HIA is a proud equal opportunity workplace that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. 
 HIA is committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application or email <a href="mailto:hr@alliancenationalhealth.com" target="_blank">hr@alliancenationalhealth.com</a>.

Assistant Sales Manager (Call Center)

<h3>Job Description</h3>
Job Description
We are seeking a detail-oriented and experienced Clean Room Supervisor to lead our vitamin packing operations. The ideal candidate will have strong GMP (Good Manufacturing Practices) knowledge and prior experience supervising clean room environments within the nutraceutical, pharmaceutical, or food industry. This role requires hands-on leadership, organization, and a commitment to maintaining compliance and product quality.
Key Responsibilities:
<ul>
<li>
Supervise and coordinate daily vitamin packing operations in a GMP-compliant clean room.
</li>
<li>
Train, mentor, and oversee clean room staff to ensure adherence to procedures and safety guidelines.
</li>
<li>
Monitor packing processes for accuracy, efficiency, and quality standards.
</li>
<li>
Maintain clean room integrity by enforcing sanitation, PPE, and contamination control practices.
</li>
<li>
Complete and review batch records, logs, and documentation in compliance with GMP requirements.
</li>
<li>
Collaborate with Quality Control and Production teams to resolve issues and ensure smooth operations.
</li>
<li>
Support audits, inspections, and compliance initiatives.
</li>
</ul>
Company DescriptionHiya Health is a subscription-based vitamin brand that provides chewable supplements for children. 
<h3>Company Description</h3>
Hiya Health is a subscription-based vitamin brand that provides chewable supplements for children.

Vitamin Lab Packing Supervisor

<h3>Job Description</h3>
Job Description
Exceptional individuals deserve an exceptional workplace, and Senior Helpers is hiring&nbsp;CNAs and HHAs&nbsp;in Pompano Beach an surroundings!
At Senior Helpers, we provide support and assistance to seniors in their homes. We are seeking compassionate individuals to join our team as caregivers.
Senior Helpers is proud to be the first and only national in-home care provider certified as a Great Place to Work for 6 years in a row. Our caregivers and staff are respected, work in an inclusive environment, and enjoy a sense of pride and camaraderie. They know their work makes a significant impact on our clients' lives.
As a Caregiver with Senior Helpers, you will:
<ul>
<li>Receive specialized training and opportunities for professional certification.</li>
<li>Enjoy competitive pay.</li>
<li>Work close to home.</li>
<li>Benefit from flexible work hours that fit your lifestyle and schedule.</li>
<li>If you join our team you will have access to our discount program in everyday products and more!.</li>
<li>Experience a rewarding work environment that is more than just a job.</li>
<li>Build meaningful relationships through one-on-one client interactions.</li>
</ul>
Responsibilities:
<ul>
<li>Create and maintain open communication with seniors, their families, and our staff.</li>
<li>Assist with personal care.</li>
<li>Provide companionship.</li>
<li>Assist with all Activities of Daily Living (ADLs) as assigned.</li>
</ul>
Requirements:
<ul>
<li>CNA or HHA license</li>
<li>Valid CPR Certificate&nbsp;</li>
<li>Negative TB skin test within the last 12 months or chest x-ray within the last 24 months</li>
<li>Valid Driver’s License and auto insurance with reliable vehicle&nbsp;</li>
<li>Level II Background checks</li>
<li>Eligible to work in the United States</li>
</ul>
Senior Helpers Is a Leading Provider of In-home Senior Services, Offering Specialized Care for Individuals with Conditions Such As Dementia, Alzheimer's, and Parkinson's, As Well As Personal and Companion Care for Those Needing Assistance with Daily Activities. Since Our Founding in 2002, We Have Helped Seniors Maintain Their Dignity Despite Age-related Challenges. with Hundreds of Franchised and Owned Locations, Senior Helpers Has Cared for Tens of Thousands of Seniors. Our Culture Is Rooted in Strong Core Values, Achievement Recognition, and Respect.

Home Health Aide

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Bonus based on performance</li>
<li>Flexible schedule</li>
<li>Paid time off</li>
<li>Wellness resources</li>
</ul>
 As the Chief People Officer, you will be the architect of our agencys culture and the primary driver of our talent strategy. In a high-growth marketing environment, our "product" is the creativity and expertise of our people. You will ensure that we are not just hiring the best in the industry, but building an ecosystem where they can thrive, innovate, and deliver world-class work for our clients. You will sit on the Executive Leadership Team (ELT) and serve as a strategic partner to the CEO, balancing high-level organizational design with the human-centric needs of a creative workforce. Strategic Talent Planning 
<ul>
<li>Develop and execute a holistic People Strategy that aligns with the agencys long-term business goals.</li>
<li>Lead workforce planning and organizational design to ensure we have the right talent density to meet client demands.</li>
<li>Advise the leadership team on executive compensation, succession planning, and change management.</li>
</ul>
Performance &amp; Growth (The "Career Lab") 
<ul>
<li>Reimagine performance management, moving away from rigid annual reviews toward a culture of continuous feedback and coaching.</li>
<li>Build a robust Learning &amp; Development (L&amp;D) program tailored to the fast-paced marketing landscape (e.g., AI, creative leadership, data analytics).</li>
<li>Define clear career paths for creative, account, and technical tracks.</li>
</ul>
Culture &amp; Employee Experience 
<ul>
<li>Act as the guardian of the agencys values, ensuring they are reflected in every touchpoint of the employee lifecycle.</li>
<li>Monitor organizational health through engagement surveys and sentiment analysis, taking proactive steps to prevent burnout in a high-pressure industry.</li>
</ul>
Talent Acquisition &amp; Employer Branding 
<ul>
<li>Oversee the recruitment function to attract top-tier creative and strategic talent in a competitive market.</li>
<li>Partner with the marketing team to elevate our Employer Brand, making our agency a "destination agency" for industry leaders.</li>
</ul>
The Ideal Candidate 
<ul>
<li>Experience: 8+ years of progressive HR/People leadership, with at least 3 years in an executive-level role (VP or CPO).</li>
<li>Industry Knowledge: Previous experience in a Creative Agency, Professional Services, or Tech-Marketing environment is highly preferred. You understand the "billable hour" model and the unique pressures of client services.</li>
<li>Data-Informed: You use People Analytics to identify trends, but you lead with empathy and intuition.</li>
<li>Agile Mindset: You are comfortable with ambiguity and can pivot quickly as the agency scales or the market shifts.</li>
<li>Communication: An exceptional storyteller who can influence at the board level and connect with junior creatives alike. </li>
</ul>
Why Join Argon? 
<ul>
<li>Impact: You will have a seat at the table and a direct hand in shaping the future of the agency.</li>
<li>Creativity First: We value bold ideas and unconventional thinking in all departments, including HR.</li>
<li>Competitive Benefits: uncapped PTO, health/wellness stipends, commission &amp; bonuses.</li>
</ul>

Chief People Officer

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Company parties</li>
<li>Competitive salary</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
 Position Summary: The Sales Support Coordinator is responsible for assisting the sales and intake team to ensure a seamless admission process for new and existing home-health patients. This role is critical in managing communication between sales, referral sources and scheduling teams while expediting the intake process and ensuring all patient admissions are handled efficiently. The Sales Support coordinator provides administrative support to the sales team and helps manage the flow of patient referrals, working to maximize Admissions while improving patient and referral source satisfaction. Key Responsibilities: Process and review incoming patient referrals from the sales team and referral sources to ensure timely entry into the system. Work closely with scheduling and clinical teams to ensure that initial visits and services are scheduled promptly. Act as a primary point of contact for patients, families, and referral sources, guiding them through the onboarding process. Provide administrative support to the sales team, including managing referral documentation, tracking referral statuses, and ensuring all necessary paperwork is complete and compliant. Communicate frequently with Sales Team and Marketers to gather and confirm patient information and components of the referral. Serve as a liaison between the sales and intake team, providing updates on patient onboarding progress and addressing any issues that may arise. Data Entry and Documentation Management: Accurately enter patient referral and intake information into the agencys electronic health record (EHR) system. Maintain updated records for each patient, ensuring all documents are uploaded correctly and promptly following industry standards and regulations. Regularly audit on-going referrals and patient files for accuracy and completeness, supporting efforts to reduce scheduling errors. Collaboration with Scheduling and Case Management: Work directly with scheduling staff and case managers to coordinate initial visits or resumption of care services. Proactively communicate with scheduling to identify any potential gaps and work to ensure that patient services are delivered without delay. Support case managers by providing updates and addressing any patient or family inquiries that affect care planning. Patient and Caregiver Satisfaction: Support the team in achieving high patient satisfaction by ensuring a smooth onboarding process and clear communication and identifying next steps. Address patient concerns and provide relevant information, aiming to resolve issues promptly and improve overall satisfaction. Administrative and Reporting Support: Prepare regular reports on referral trends, intake statuses, and patient onboarding metrics for the sales and intake management team. Participate in team meetings, offering insights to enhance the intake process and identify areas for improvement. Assist with special projects, as assigned by the Director of Intake and Sales Support. Qualifications: Education: High school diploma or equivalent required; associate or bachelors degree preferred. Experience: Previous experience in a healthcare setting, preferably in intake, scheduling, or home health required. Knowledge of home health operations is a plus. Skills: Strong organizational and time-management skills with attention to detail. Excellent written and verbal communication abilities. Ability to work independently as well as collaboratively with a team. Proficient in Microsoft Office Suite (Word, Excel, Outlook) and EHR/EMR systems. Customer-service oriented with a commitment to improving patient experience. Ability to handle confidential information and adhere to HIPAA regulations.

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