<h3>Job Description</h3>
Job Description
 
As a member of BrightStar Credit Union, you'll join a dynamic company culture and purpose-driven organization that focuses on its employees and members. We offer excellent benefits, advanced opportunities, and exceptional training. Founded in 1946 as a community-based credit union serving educators, we have since expanded to serve 23 counties across the state of Florida. As a Trusted Advisor, BrightStar offers a diverse range of financial services and opportunities. BrightStar Credit Union is committed to fostering a diverse and inclusive work environment where everyone has the chance to succeed and feel a sense of belonging. Our work environment is fun, fast-paced, and service-oriented. 

What we offer:
<ul>
<li>Medical, Dental, and Vision</li>
<li>401K Plan with Matching</li>
<li>Tuition Reimbursement Program</li>
<li>Supplemental Benefits</li>
<li>Engagement Area</li>
<li>Wellness Studio &amp; Gym at our Corporate Headquarters</li>
<li>Company Paid Life Insurance</li>
<li>Health Savings Account with Company Contributions</li>
</ul>
Role Responsibilities:
<ul>
<li>Answer calls in a high-volume environment while providing excellent member service and meeting performance targets.</li>
<li>Contribute to and meet departmental, individual, and organizational goals and targets, including service level standards, call metrics, quality of service, and production.</li>
<li>Promote BrightStar products and services by identifying member needs and recommending solutions that support their financial goals</li>
<li>Contribute to a strong after-call survey score by providing high-quality service based on our service standard. Listening to our members, leading with empathy, owning the solution, and delivering excellence.</li>
<li>Manage all interactions with members, whether over the phone or in writing, in a kind and welcoming manner that aligns with the mission and values of the credit union.</li>
<li>Lead with technology-based solutions and education to promote self-service, while finding creative solutions, problem-solving, troubleshooting, and delivering on commitments.</li>
<li>Willing to be monitored and coached in an environment that seeks to deliver a premier level of service to our membership and community.</li>
<li>Processes transactions with accuracy and efficiency.</li>
<li>Mitigate risk to the credit union by adhering to policies and procedures, including ID verification requirements, and proactively identifying and escalating red flags.</li>
<li>Ability to support members and internal partners utilizing the Credit Union services, including Online Banking, Mobile Apps, website, bill pay, and ATM's.</li>
<li>Maintain knowledge of the credit union's Bank Secrecy Act compliance policy, procedures, and practices to meet compliance requirements, while keeping up to date on changes in policy and technologies.</li>
<li>Communicate effectively, both verbally and in writing, in English and a second language, if applicable.</li>
<li>Effectively adjusts to changing and evolving priorities and expectations</li>
<li>Performs other related duties as assigned.</li>
</ul>
Qualifications: 
<ul>
<li>Strong analytical skills and attention to detail</li>
<li>Proficient with Microsoft Office Suite (especially Excel, Word, Outlook)</li>
<li>1 year of experience in a high-volume customer service role</li>
<li>Ability to perform basic math calculations</li>
<li>Must be comfortable working in an open Contact Center environment with consistent noise, lighting, and temperature for extended periods</li>
<li>Strong communication skills with the ability to actively listen, ask questions, and convey information clearly and professionally</li>
<li>Demonstrated ability to handle a high volume of member interactions with patience, positivity, and accuracy</li>
<li>Comfort with technology, including the ability to navigate multiple systems, multi-task,</li>
<li>Use online banking tools and troubleshoot digital platforms with members.</li>
<li>Strong problem-solving skills and sound judgment when handling member concerns and sensitive information</li>
<li>Ability to connect with others with tact, discretion, and courtesy within and outside the organization</li>
<li>Ability to handle stress in a high-volume and fast-paced environment.</li>
<li>Must maintain regular and punctual attendance and reliability</li>
</ul>
Interpersonal and Professional Skills:
<ul>
<li>Demonstrates courtesy, empathy, tact, and diplomacy in all interactions, both internally and externally.</li>
<li>Strong listening skills and the ability to understand and respond to member needs with professionalism and care.</li>
<li>Confident in communicating clearly and effectively, both verbally and in writing.</li>
<li>Possesses a service-oriented mindset with the ability to promote appropriate products and services.</li>
</ul>
Other Skills and Abilities:
<ul>
<li>Excellent telephone presence and written communication skills.</li>
<li>Self-motivated and thrives in a goal-driven, performance-focused environment.</li>
<li>Capable of making sound decisions in alignment with both member needs and Credit Union policies.</li>
<li>Highly organized and detail-oriented with strong analytical skills.</li>
<li>Able to manage multiple tasks efficiently in a high-volume, fast-paced setting.</li>
<li>Proficient in using personal computers, including navigating internet browsers and business software applications.</li>
</ul>

Education &amp; Experience:
<ul>
<li>High school diploma or equivalent required; associate degree preferred.</li>
<li>Minimum 1 year of contact center experience, preferably in a financial institution.</li>
<li>Minimum of 1 year of quota-based sales experience</li>
</ul>
Work Environment &amp; Schedule:
<ul>
<li>Must be able to work flexible hours, including but not limited to early mornings and alternate Saturdays, as needed to support call volume.</li>
<li>Hybrid or on-site schedule depending on operational needs.</li>
</ul>

Compliance:
<ul>
<li>Employees must uphold the credit union's compliance with the Bank Secrecy Act and anti-money laundering policies and procedures. Specific functions with B.S.C.U. will consider the awareness of unusual or suspicious activity relevant to the department.</li>
<li>In addition to any other assigned training courses, online B.S.A. and O.F.A.C. courses must be completed at least annually, as made available by the Training and Compliance Department.</li>
<li>Maintains comprehensive knowledge of the Bank Secrecy Act, Customer Identification Program, U.S.A. Patriot Act, O.F.A.C., Fair Lending, and Credit Card Act.</li>
</ul>

Physical Requirements:
<ul>
<li>The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. </li>
<li>Reasonable accommodation may enable individuals with disabilities to perform essential functions. While performing the duties of this Job, the employee is regularly required to sit, use hands to finger, handle, or feel, and talk or hear. </li>
<li>The employee is frequently required to walk and reach with hands and arms. </li>
<li>The employee may occasionally stand, stoop, kneel, or crouch. </li>
<li>The employee may occasionally lift and move up to 10 pounds. </li>
<li>Specific vision abilities this job requires include close vision and the ability to adjust focus.</li>
</ul>


BrightStar Credit Union is an Equal Opportunity Employer. BrightStar Credit Union is a Drug-Free Workplace

Contact Center Representative l

<h3>Job Description</h3>
Job DescriptionProcess Inventory Specialist Rotating Shift (5:30am – 2:10pm and 2:00pm -10:40pm)Location: HialeahPay: $22.00 – $24.00 per hour Position Overview We are seeking a Process Inventory Specialist to join a well-established manufacturing team on a rotating shift. This individual will be responsible for executing precise inventory transactions within an ERP system (Dynamics 365), ensuring full traceability, accurate data entry, and compliance with production work orders.This is a hands-on role ideal for someone with strong ERP skills, manufacturing inventory experience (raw materials and finished goods), and a proactive attitude toward continuous improvement. Key Responsibilities 
<ul>
<li>Execute Production Order confirmations in Dynamics 365, including material allocation and consumption based on the Bill of Materials (BOM)</li>
<li>Perform move transactions in ERP from various storage locations and ensure corresponding physical transfers are completed</li>
<li>Organize, stock, and maintain inventory at manufacturing storage areas</li>
<li>Conduct regular physical inventory counts; recommend inventory adjustments as needed</li>
<li>Ensure FIFO (First-In, First-Out) usage of materials</li>
<li>Collaborate with Production, Quality, Logistics, and IT teams to ensure smooth inventory flow and traceability</li>
<li>Analyze material requirements and consumption using Excel-based tools</li>
<li>Identify root causes of inventory issues and recommend process improvements</li>
<li>Take ownership of inventory control improvement projects as assigned</li>
</ul>
 Qualifications 
<ul>
<li>Associate degree required</li>
<li>Minimum 2 years of experience in inventory control within a manufacturing environment</li>
<li>Prior ERP experience required; Dynamics 365 experience </li>
<li>Intermediate proficiency in Excel (pivot tables, formulas, etc.)</li>
<li>Bilingual in English and Spanish (read, write, speak) is a must</li>
<li>Familiarity with ISO and GMP environments is highly desirable</li>
</ul>
 Apply today to join a growing and dynamic team where your attention to detail and ERP knowledge will make a direct impact on daily operations. #10.25_100

Process Inventory Specialist

<h3>Job Description</h3>
Job DescriptionAbout Us At MarketFully, we’re on a mission to help the world’s most ambitious brands achieve growth InContent, InLanguage, InCulture, and InMarket. Our integrated platform combines multilingual marketing strategy, creative content, and cutting-edge technology to help clients expand globally — while keeping their brand voice authentic and relevant across every market. Summary:&nbsp; MarketFully is seeking an Account Executive for Multilingual Marketing &amp; Technology Services, with a proven track record selling into U.S.-based enterprises. The ideal candidate is a high-energy hunter with experience selling a combination of technology, marketing services, and strategic solutions to marketing leaders. We’re looking for someone who thrives on opening doors, building relationships, and closing complex deals with Marketing and Digital leaders, from Director-level to C-suite. You’ll be driving sales of MarketFully’s InContent Marketing™ solutions, which blend technology, translation/localization, and culturally relevant marketing content powered by either Key Content or MotionPoint to help brands expand into global markets.&nbsp; This role will initially sell both Key Content technology-enabled services for multilingual content creation as well as MotionPoint’s technology-enabled services related to existing content for translation and transcreation of marketing. Essential Job Functions
<ul>
<li>Prospect marketing organizations within global enterprises to help identify and solve efficiency and effectiveness of multilingual content creation or translation for use in marketing or websites</li>
<li>Proactively identify, prospect, and develop new business opportunities within assigned target accounts using Salesforce, Outreach, ZoomInfo, and Gong.</li>
<li>Conduct high-impact discovery calls with inbound leads and prospects sourced from SDRs, referrals, and targeted outreach.</li>
<li>Manage a healthy pipeline to consistently achieve and exceed quarterly and annual revenue goals.</li>
<li>Collaborate closely with marketing to optimize outreach cadences, messaging, and campaign targeting.</li>
<li>Customize and deliver compelling sales presentations that speak to each prospect’s industry, market, and brand goals.</li>
<li>Work with sales engineering to scope and price complex multilingual marketing and website implementation solutions.</li>
<li>Partner with Customer Success to identify and close expansion opportunities within existing accounts.</li>
<li>Continuously refine sales plays, talk tracks, and industry-specific positioning through training, role-playing, and market research.</li>
</ul>
 Qualifications
<ul>
<li>5–7+ years of B2B sales experience in MarTech, marketing services, or localization/translation solutions.</li>
<li>Proven success selling high-value, multi-year contracts (average ACV $30K+).</li>
<li>Strong network of Marketing and Digital leaders within mid-market and enterprise accounts ($50M–$750M revenue).</li>
<li>Consistent track record of meeting or exceeding sales quotas.</li>
<li>Self-starter with an entrepreneurial mindset and creative problem-solving skills.</li>
<li>Ability to articulate and resolve prospective client challenges and objections.</li>
<li>Adaptable and quick to learn new technologies and market trends.</li>
<li>Proficient in sales tools including Outreach, Zoom, Gong, and Salesforce.</li>
<li>Deep knowledge of Salesforce for use of opportunity management </li>
<li>Working knowledge of Outreach and ZoomInfo for prospecting </li>
<li>Working knowledge of conversational intelligence tools such as Gong </li>
<li>Use of Power Point for sales presentations </li>
<li>Google for Business, including Gmail, Google Sheets, Docs, Slides, and Drive</li>
<li>Bachelor’s degree required</li>
</ul>
Why Join Our Team:
Big brand bragging rights. You'll be working with very recognizable companies (from Fortune 50 logos to up-and-coming brands) that are sure to impress friends and family.
Diverse, Inclusive, and Energetic team atmosphere. You'll be alongside a group of deeply supportive and diverse colleagues combined with highly approachable ‘open-door’/’open-book’ managers that treat you like a person, not a cog.
Career Stability and Growth. Many team members have been at MotionPoint for more than a decade because they really love our commitment to culture and improving our platform, processes and people, every day. We love our internal talent, and career advancement opportunities both within and outside hired departments are available. We run our business and manage performance with a growth mindset.
Mental, Physical, and Financial Health. Among MotionPoint's offerings are a ‘remote-first’ hybrid work model, flexible PTO, 10 paid holidays, paid parental bonding leave, gym membership reimbursement, free Employee Assistance Programs, robust medical/dental/vision plans, and 401(k) with immediate vesting and up to 4% employer match, to name a few!
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Account Executive - MarketFully

<h3>Job Description</h3>
Job DescriptionSalary: Competitive in Field; Experience Based 
Location: Miami, FL (with occasional travel to Fort Lauderdale) Company: Continental Services Group (CSG)
 
About Us
Continental Services Group (CSG) is a private, FDA-registered commercial blood bank that has been serving pharmaceutical, diagnostic development and research companies worldwide for over 50 years. We specialize in providing high-quality blood components and biological materials that support the development of diagnostic products used in hospitals and medical facilities worldwide. With FDA, CLIA/COLA, and ISO 9001 certifications, we take pride in our long-standing commitment to quality and regulatory excellence.
 
The Opportunity
We are seeking an experienced Quality Assurance Manager to join our team and strengthen our Quality Systems. This is a hands-on role that will partner closely with staff across all departments to ensure compliance, drive continuous improvement, and prepare the organization for regulatory and customer audits. If youre passionate about CAPA management, SOP development, and ensuring compliance in an FDA-regulated environment, this role offers the chance to make a direct impact.
 
What Youll Do
<ul>
<li>Lead CAPA &amp; Risk Management: Drive corrective and preventive action (CAPA) investigations, assess risk, and ensure effective closure and follow-up.</li>
<li>Own SOPs &amp; Document Control: Revise, maintain, and oversee controlled documents; collaborate with staff to ensure accuracy and compliance.</li>
<li>Conduct Internal Audits: Plan and execute audits to FDA, CLIA, ISO 9001, and customer requirements; present findings and corrective actions to leadership.</li>
<li>Support Regulatory Readiness: Host and support external audits from FDA, ISO, and customers.</li>
<li>Train &amp; Educate Staff: Deliver training on SOPs, QMS principles, and quality culture expectations.</li>
<li>Provide Data &amp; Insights: Analyze QMS data, calibration records, and KPIs to identify trends and provide clear reports to management.</li>
</ul>
 
What Were Looking For
<ul>
<li>Experience: 3+ years in Quality Assurance within an FDA-regulated industry (biologicals experience strongly preferred).</li>
<li>Technical Skills: Hands-on CAPA management, SOP writing/revisions, internal auditing, and quality planning experience.</li>
<li>Regulatory Knowledge: Familiarity with FDA CFRs, ISO 9001, and CLIA; experience hosting or supporting regulatory inspections.</li>
<li>Education: Bachelors degree in a science-related field.</li>
<li>Other Skills: Strong technical writing, root cause analysis, and communication skills; ability to work independently and collaboratively.</li>
<li>Bonus: Spanish fluency.</li>
</ul>
 
What We Offer
<ul>
<li>Competitive Pay: Based on experience and qualifications.</li>
<li>Work-Life Balance: Standard weekday hours (MonThu 8am5pm, Fri 8am2pm). No nights, weekends, or on-call.</li>
<li>Comprehensive Benefits: Health, vision, dental, and gap insurance (majority employer-paid).</li>
<li>Retirement &amp; Profit Sharing: 401(k) with profit-sharing opportunities.</li>
<li>Supportive Culture: Family-owned company with a collaborative, respectful, and merit-based environment.</li>
</ul>
 
Why Join Us
At CSG, youll join a team where Quality isnt just a department its our reputation. Youll be empowered to help reshape and continue quality processes, contribute to international healthcare impact, and grow within a stable and respected organization thats been thriving for more than five decades.

Quality Assurance Manager

<h3>Job Description</h3>
Job DescriptionHealthPlus Staffing is looking for a Registered Dietitian to work for one of our preferred clients with clinics in the Orlando, FL area. This is a full-time position, and the ideal candidate should have experience the field of diabetic and/or metabolic disorders. Details:
<ul>
<li>Monday-Friday schedule</li>
<li>8 hour days</li>
<li>Lots of growth potential </li>
<li>State of the art facility </li>
<li>Outpatient Primary Care group</li>
</ul>
Requirements:
<ul>
<li>Must be a Registered Dietitian in the state of Florida.</li>
<li>Must be licensed, or willing to obtain license if hired. </li>
<li>Registered Dietitian with the Commission on Dietetic Registration (CDR)</li>
<li>Must be able and willing to work in different locations within reasonable range. </li>
</ul>
If interested, please

Registered Dietitian needed in Orlando, FL

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul>
 OFFICE OFFER 2 WEEKS VACATION, 1 WEEK SICK DAYS, MEDICAL INSURANCE

FRONT DESK/REFERRAL COORDINATOR

<h3>Job Description</h3>
Job Description
POSITION PURPOSE: Manage health information data to ensure the quality, accuracy, accessibility, and security of it. To provide accurate information in the EHR system for insurance reimbursement purposes, for databases and registries for both paper and electronic systems. Ensure that clinical staff and physicians have information needed in order to provide continuous health care. POSITION REQUIREMENTS / QUALIFICATIONS: Education/Experience: High School Diploma or GED equivalent with a minimum of (1) one-year college degree or (2) two-years’ experience in Health Information Management, Inpatient or Outpatient setting. Licensure / Certification: Maintain current CPR certification from the American Heart Association. Skills / Ability: Knowledge and experience with Electronic Health Record systems, terminal digit filing and medical terminology. Ability to work independently. Type 30 WPM. POSITION RESPONSIBILITIES (THIS IS A NON-EXEMPT POSITION) Required to work 40 hours per week to fulfill responsibilities. Retrieves all information from patients’ records as requested by mail, fax or walk-in immediately and accurately, as needed. Handles faxes of PHI in a responsible manner with respect to confidentiality and policies and procedures. Compile data to prepare monthly HIM Reports. Participate in active training of the EHR System to assist and/or train HIM staff in the management of HIM processes/ workflow and the EHR system, as needed. Demonstrates skills as a Team Leader by exhibiting a positive supportive and dynamic attitude. Purges and prepares Medical Records for archiving (and relocate to storage). Retrieves Medical Records from archive (storage area), as needed. Maintain database system in EHR for labs, quality measures by compiling data and auditing manually entering results into EHR as needed for HIM reports. Sorts Medical Record paperwork and ancillary reports daily, as needed. Scans medical record contents and loose paperwork into the HER, as needed. Prepares documents to be scanned by adding identifiers, checking for completeness, and removing hardware, as needed. Verifies patient information such as name and account number before scanning documents. Imports images into EHR or print documents for scanning, as needed. Retrieves information from patient record, as needed. Tasks documents to doctors for viewing and signatures. Deletes scanned images in the EHR when authorized. Checks scanned images for legibility and clarity. Discards protected health information into the proper receptacles(s). Answers telephones by the third ring using appropriate telephone etiquette and handles request with courtesy, accuracy and respect for patient confidentiality. Participates in Continuous Performance Improvement Activities. Adheres to Organizational and Department Policies and Procedures. Maintains patient confidentiality by being compliant to Confidentiality Policies &amp; Procedures, HIPAA Regulations, and state regulations. Attends appropriate orientation and employee education programs and other trainings which are deemed necessary. Relates and interacts with staff, peers, and customers with respect and courtesy. Demonstrates a positive, supportive and dynamic attitude. Ensures scanning machines receive appropriate preventative maintenance. Reports equipment malfunction to supervisor in timely manner. Reports to work on time and ready to work with minimal absenteeism. Follow up on record requests in a timely manner and tracks turnaround time. Completes requests for records from patients, HMO’s, and other agencies. Compile data to generate monthly HIM Reports Performs Quantitative/Qualitative Review/ Auditing of Patient Documentation Daily Performs other duties as assigned. WE ARE AN EQUAL OPPORTUNITY EMPLOYER

HIM SPECIALIST II

<h3>Job Description</h3>
Job Description
At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills and support sustainable growth. Join us on our mission to Redefine STEM!
Job Overview:
We're seeking a remote, dynamic Customer Success Manager based in Fort Lauderdale, Florida. ****As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions.
Key Responsibilities:
<ul>
<li>Guide end-users through the implementation of automated systems, ensuring seamless integration with existing business processes</li>
<li>Leverage your accounting or business expertise to optimize automated workflow solutions and management systems</li>
<li>Monitor and analyze client usage patterns of AI-driven features to identify opportunities for enhanced automation and efficiency</li>
<li>Collaborate with our technical team to translate client accounting needs into platform improvements</li>
<li>Provide strategic guidance on best practices for automated bookkeeping and accounting workflows</li>
<li>Lead training sessions on utilizing the platform for onboarding and aI-enabled systems</li>
<li>Maintain high client satisfaction and retention through proactive account management and regular business reviews</li>
</ul>
Required Qualifications:
<ul>
<li>Bachelor's degree in Accounting, Finance, or related field, or equivalent combination of education and experience.</li>
<li>3+ years of accounting or business administration experience</li>
<li>2+ years of customer success experience in a SaaS or AI-driven technology environment</li>
<li>Strong understanding of automated systems and AI-powered financial tools</li>
<li>Excellence in project management and client relationship building</li>
<li>Experience with QuickBooks Online, Xero, or similar accounting platforms</li>
</ul>
What We Offer:
<ul>
<li>Opportunity to shape the future of automated technology</li>
<li>Professional development and growth opportunities</li>
<li>Collaborative work environment with industry leaders</li>
<li>Join us in transforming how STEM companies manage their operations through innovative AI-driven solutions. With ITRADE, you'll be at the forefront of automation technology while helping businesses achieve their goals.</li>
</ul>

Customer Success Manager

<h3>Job Description</h3>
Job Description:\n\nDescription Full-time Project Manager based in Fort Lauderdale, Florida. Purpose The purpose of this position is to lead large-scale tenant improvement and ground-up projects in all capacities for clients, with direct accountability for project delivery. About Us Founded in 1990, Sharpe Project Developments is a full-service Owner Representative based in South Florida. Our mission is to protect our client’s investments as fiduciary agents and deliver their projects on time and under budget. We’re proud to say that we’ve been in business for over 30 years and have developed a strong reputation in the South Florida community for our team’s background, education, and diversified experience. BenefitsFlexible work environment.Competitive compensation package.Three weeks of Paid Time Off (PTO).Traditional 401(k) or Roth 401(k) matching up to 4%.100% medical insurance coverage.Dental, vision, life &amp; disability insurance coverage offerings.Cell phone allowance.Automobile allowance.Fuel reimbursement. QualificationsStrong organizational and time management skills with the ability to prioritize tasks.Excellent verbal and written communication skills.Proficiency in Microsoft Office, Autodesk, and Bluebeam.Ability to handle confidential information with discretion.A proactive approach to problem-solving with strong decision-making skills.Project management or related-field experience.Experience with all phases of the development process.Bachelor’s degree in architecture, engineering, construction management, or related field.Preferred: Master’s degree in architecture, engineering, construction management, or related field.Preferred: Project Management Professional (PMP) and LEED AP.Preferred: Fluency in the Spanish language. Responsibilities Due Diligence This phase involves comprehensive planning and assessment to align with the owner's strategic goals. Activities include master and capital planning, reviewing lease requirements, confirming utility availability, and conducting thorough building and site investigations. Various surveys like asbestos, topographical, and environmental studies are managed to ensure all conditions and legal constraints are well-understood.Master Planning: Create a long-term development plan based on Owner’s requirements, goals, and the state of current facilities.Capital Planning: Manage the capital planning process, ensuring alignment with strategic goals and effective allocation of financial resources for long-term investments and major projects.Lease Requirements: Review the Lease Agreement and all relevant Exhibits, including the Work Letter, to become familiar will Landlord and Tenant requirements.Existing Conditions: Visit the new facility to become familiar with all existing conditions and deficiencies. If the new facility is in a building that is under construction, Owner Representative will also review the building plans.Utility Confirmation: Confirm the availability of utilities, including Power, Gas, Phone, and Data.Building Vendors: Review and become familiar with the approved building vendors.Landlord Requirements: Review and become familiar with the building work rules and requirements of the Landlord.Building Investigation: Manage the following building investigations:Bidirectional Amplifiers (BDA) SurveyInterior SurveyAsbestos SurveyTest Fits: Manage the necessary Design Professional(s) to complete necessary test-fits and space plans.Site Investigation: Manage the site investigation, status of existing entitlements and associated fees, and prepare an Existing Conditions Report for the following studies:Boundary SurveyTopographical SurveyTree SurveyEasement SurveyGeotechnical AnalysisPhase 1 and 2 Environmental StudiesZoning ClassificationTraffic AnalysisLand Use SurveyAsbestos SurveyPlat Requirements and Restrictions and Well Field Status Programming This phase defines the functional and spatial requirements of the project. It involves setting design and sustainability goals, managing budgets, and scheduling. The programming also includes obtaining preliminary sustainability certifications like LEED, WELL, and Green Globes, ensuring that the design meets both aesthetic and functional needs within the allocated resources.Space Allocations: Facilitate the definition of space allocations and adjacencies in coordination with Owner, ensuring efficient spatial distribution and functional relationships within the premises.Design Programming: Inn conjunction with Owner and Design Professional(s), establish goals and objectives including the design aesthetic, facilities use, special equipment, energy requirements, organizational growth, budget, and timeline.Sustainability Management: In conjunction with Owner and Design Professional(s), prepare a preliminary review of the following sustainability management certifications checklists to establish certification goals to indicate the building program’s requirements, budget, schedule, and relevant fees:Leadership in Energy and Environmental Design (LEED)WELL Building Standard (WELL)Green Globes Building CertificationBudget Management: Prepare and maintain a Development Budget inclusive of all project costs.Schedule Management: Prepare, maintain, and update a Development Schedule monthly. The Development Schedule will be used to track overall progress, establish milestones, coordinate Owner logistics, and organize project phasing and enabling activities. Consultant Selection and Management This phase where Requests for Proposals (RFPs) are prepared and issued for hiring various consultants and design professionals. This process includes interviewing, negotiating, and managing contracts, ensuring all selected consultants align with the project's requirements and standards.RFP Preparation: Prepare and solicited Request for Proposals (RFPs) for the following Design Professional(s) and Consultants, including but not limited to:ArchitectStructural EngineerMEP EngineerAcoustical ConsultantLighting ConsultantLeadership in Energy and Environmental Design (LEED) ConsultantWELL Building Standard (WELL) ConsultantAudio &amp; Visual ConsultantTelephone &amp; Data ConsultantKitchen ConsultantBidirectional Amplifier (BDA) Consultant\Civil EngineerLandscape ArchitectLand Use AttorneyLobbyistPermit ExpeditorPrivate ProviderTesting &amp; InspectionsConsultant Interviews: Interview, negotiate, and administer the contract of all contracts based on the relevant standard document.Contract Administration: Review all payment requests for accuracy and validity submitted by approved Consultants and provide recommendation for payment based on the progress of work in place.Design Review: Review the progress of the design documents at each of the design phase.Preconstruction Services: If a General Contractor has been engaged for preconstruction services, work with General Contractor to confirm with Owner that construction documents reflect the conditions and construction budget established during programming.Value Engineering: Manage design changes and value engineering, ensuring compliance with budget, Project objectives and maintaining design integrity. Government Approvals Managing the acquisition of necessary governmental approvals is crucial for compliance and project progression. This phase includes zoning, land use, and environmental resource management approvals, among others, facilitated by various design professionals and consultants.Site Plan Approval: Manage the Design Professional(s) to acquire Site Plan approval for Project.Plat Approval: Manage the Design Professional(s) to acquire Plat approval for Project.Zoning Approval: Manage the Design Professional(s) and necessary consultants to acquire zoning approval.Land Use Approval: Manage the Design Professional(s) and necessary consultants for land use approval.Water and Sewer Agreement: Manage the Design Professional(s) and necessary consultants to obtain a new Water and Sewer Agreement.Environmental Resources Management: Manage the Design Professional(s) and necessary consultants to obtain Environmental Resource Management Approval.South Florida Water Management District (SFWMD): Manage the Design Professional(s) and necessary consultants to obtain South Florida Water Management (SFWMD) Approval.Florida Department of Transportation (FDOT): Manage the Design Professional(s) and necessary consultants to obtain Florida Department of Transportation (FDOT) Approval.Public Works: Manage the Design Professional(s) and necessary consultants to obtain Public Works Approval.Permit Approval: Manage the Design Professional(s), Consultant(s), General Contractor, and Permit Expeditor in securing the following approvals:Building PermitFire Department PermitWater and Sewer ServiceEnvironmental Resources ManagementSouth Florida Water Management District (SFWMD)Florida Department of Transportation (FDOT)Public Works PermitUtility Coordination: Manage both on-site and off-site coordination of third-party utility companies for Power, Gas, Phone, and Cable.Access Agreements: Assist Owner in negotiating easement and access agreements. Furniture, Fixtures, and Equipment (FF&amp;E) The procurement and management of FF&amp;E are divided among different parties to streamline the process of proposal requests, negotiations, and installations, ensuring everything is tailored to the project's specifications.Owner Representative Managed FF&amp;E: Manage the required procurement for furniture, telephone, cabling, security, audio, and visual equipment as needed, which will include the following activities:Request Proposals from three (3) vendorsNegotiate required business termsProcurement Production trackingDelivery and installation management Contractor Selection This phase involves selecting a general contractor through methodologies like Guaranteed Maximum Price (GMP) or Lump Sum contracts, followed by contract negotiation to secure favorable terms that support project goals.Guaranteed Maximum Price (GMP): Prepare a recommendation for the selection of a General Contractor using a Guaranteed Maximum Price (GMP) contract methodology, which will consist of the following activities.Prepare a Request for Qualifications (RFQ)Prepare a Request for Proposal (RFP)Review and recommend selected key subcontractorsPrepare subcontractor comparison study and award recommendationLump Sum: Prepare a recommendation for the selection of a General Contractor using a Lump Sum contract methodology, which will consist of the following activities.Prepare a Request for Qualifications (RFQ)Prepare a Request for Proposal (RFP)Award Recommendation: Review and prepare award recommendation.Contract Negotiation: Negotiate the terms and conditions of the relevant standard AIA agreement in conjunction with Owner and Owner’s legal counsel. Construction Management Overseeing the construction phase includes administrating the construction process, managing schedules, processing RFIs, and ensuring quality control. This phase is pivotal in maintaining the timeline, budget, and standards of the construction.Construction Administration: Manage the construction administration process to ensure that the Agreement defined between Owner and General Contractor is met.Construction Schedule Review: Review the construction schedule submitted by General Contractor monthly.Request For Information (RFI) Processing: Facilitate the Design Professional’s review of RFIs submitted by General Contractor weekly.Shop Drawings: Facilitate the Design Professional’s review of the shop drawing log submitted by General Contractor weekly.Change Order Management: Negotiate additional services or change orders and provide recommendation for Owner approval, denial, or modification.Site Monitoring: Assist in the coordination of site to manage the work in place to maintain and/or accelerate project milestones to achieve Substantial Completion.Quality Control: Conduct job site visits as needed to ensure that design requirements meet the established Quality Control and Assurance.Direct Purchase Orders (DPOs): Track and manage DPOs.Payment Application Review: Review all payment applications for accuracy and validity submitted the General Contractor and provide recommendation for payment based on the progress of work in place.Progress Reporting: Provide Progress Reporting to document the ongoing activities, pending approvals, risks, or issues associated with Project, which will be discussed during the weekly Project’s Owner, Architect, and Contractor (OAC) meeting. Sustainability Management This phase focuses on achieving sustainability certifications that have been set as objectives in the programming phase, ensuring the project adheres to environmental and energy efficiency standards.LEED Management: Work with relevant consultants to achieve Leadership in Energy and Environmental Design (LEED) certification.WELL Management: Work with relevant consultants to achieve WELL Building Standard (WELL) certification.Green Globes Management: Work with relevant consultants to achieve Green Globes Building Certification (Green Globes) certification. Move Management The project finalizes with move management, which coordinates the logistics of moving to the new facility, ensuring minimal disruption and efficient transition.Move Management: Manage requirements for one (1) weekend move to a new location and consist of the following:Establish Move PlanRequest Proposals from three (3) vendorsNegotiate business terms and conditionsPre-Move, Move, and Post-Move ActivitiesSelection, Interviewing, Negotiating, and Contract Administration Closeout The last phase involves finalizing all aspects of the project, including punch lists, training on new equipment, and preparing operational manuals. This phase ensures that the owner is well-equipped to take over the facility with all necessary documentation and training.Punch List: Review the Design Professional’s punch list and two (2) follow-up visits.Equipment Training: Coordinate the preparation of Equipment Training for Owner.Operations Manual: Coordinate the preparation of Operation Manuals for Owner.Walk Through: Coordinate a walk-through of building systems with Owner, Design Professional(s), General Contractor, and Subcontractors.Warrantees &amp; Guarantees: Coordinate the preparation of all Warrantees &amp; Guarantees for Owner.

Project Manager

<h3>Job Description</h3>
Job Description
Overview

About Seminole Hard Rock Hotel &amp; Casino Hollywood
Seminole Hard Rock Hotel &amp; Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel &amp; Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® &amp; Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at <a href="http://www.seminolehardrockhollywood.com" target="_blank">www.seminolehardrockhollywood.com</a>, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.
Benefits &amp; Perks:
We offer rockin' benefits that include Medical, Dental, Vision &amp; Life Insurances, 401K, Paid time off, Annual Bonus Opportunity &amp; much more! Please visit <a href="http://www.gotoworkhappy.com/benefits" target="_blank">http://www.gotoworkhappy.com/benefits</a> to see our full list of benefits! 
 
Responsibilities
Under the direction of the Asst. Beverage Manager, the Model Server is responsible for serving and expediting guests’ drinks. Promotes the lounge; acts as a brand ambassador; entertains and interacts with clientele and ensures the highest levels of guest service at all times. Mix of sales ability, positive upbeat attitude and image. All model servers must maintain the original mix as hired to maintain their status as a model:
<ul>
<li>Sales Ability – team member must be able to focus and sell designed products as selected by management. This includes menu signature drinks, specials, specific holiday beverages or drinks, wines as selected by management and any other product that’s featured by Marketing.</li>
<li>Positive Upbeat Attitude – team members are selected for their upbeat and positive attitude on hire. We require, in order to keep model job code, this attitude is maintained and continues daily.</li>
<li>Image – team members are to enhance the company's objective to provide an entertaining environment through maintenance of visual appearance, according to department standards.</li>
</ul>
Standards:
<ul>
<li>Uniform is clean, fitted by tailor and well maintained. It should reflect the intended look and vibe as designated by department management. The only alterations or changes that may be made are by an approved wardrobe tailor. Female uniform is only available in sizes 0 – 8. Male uniform is available in waists 30” – 36” with tops in proportion as follows: 30” waist, small top. 32” waist, medium top. 34” waist, large top. 36” waist, extra-large top. This can be modified based on a specific build and muscularity if approved by Beverage Manager</li>
<li>Body presentation must reflect a healthy fit look. Overall body presentation should be identical to that at time of hire at all times.</li>
<li>Team member appearance should include a well prepared fresh look. Males must be cleanly shaved or well-maintained facial hair. Females must have hair styled and make up. Team members must be ready to work and in proper and complete attire at the start of the shift.</li>
</ul>
Failure to maintain standards:
<ul>
<li>First violation will result in a “Coaching and Counseling” document with team member and explanation of what they need to improve on in future.</li>
<li>2nd violation is Record of Discussion and a date set of 30 days for issue to be addressed.</li>
<li>3rd violation is removal of model job code status and repositioning in other role with similar skill set.</li>
</ul>
Uniform standards shall be subject to exceptions as noted below and as otherwise required by law.
<ul>
<li>If special circumstances require that you be exempt from the uniform standard, you must notify management and Human Resources immediately. Life changing adjustments (at HR’s discretion and only upon a showing of necessity), may include by example and not limitation, pregnancy or other accommodations if required by state or federal disability laws.</li>
<li>Team Members returning from MLOA or personal LOA will be allowed up to 8 weeks after returning to work to comply with the uniform standards.</li>
<li>Proper uniform fit and appearance will be determined by department and HR leadership teams based on uniform standards and vendors sizes stated above.</li>
</ul>

Essential Job Functions:
<ul>
<li>Exhibits conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.</li>
<li>Takes guest orders, serves drinks and collects monies in a courteous and efficient manner. Adheres to cash handling procedures.</li>
<li>Markets and promotes the lounge and services offered to a targeted guest base. Focuses on the development of a personal clientele list. Performs in a public relations capacity when promoting the lounge.</li>
<li>Develops promotional ideas for increasing business levels and revenue opportunities.</li>
<li>Models designer apparel and accessories. May be required to make several costume changes during the scheduled shift.</li>
<li>Interacts and entertains guests in a cordial and gracious manner, thereby creating a memorable experience and building guest loyalty. Serves as Goodwill Ambassador, using finesse and good judgment.</li>
<li>Maintains quality service standards with all guests by creating a friendly, relaxed atmosphere while visiting the guests’ table and coordinating service requests. </li>
<li>Maintains a constant awareness of safety and accident prevention and immediately notifies the Supervisor if an accident does occur. Informs Supervisor of any irregularities, guest complaints or other disputes, which cannot be readily resolved.</li>
<li>Assists the department head with the training/mentoring of new team members as requested.</li>
<li>Follows proper check settlement control procedures.</li>
<li>Might participate in a professional photo shoot.</li>
<li>Acts as a role model to all employees and always presents oneself as a credit to Seminole Gaming and encourages other team members to do the same.</li>
<li>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.</li>
<li>Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.</li>
<li>Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.</li>
<li>Meets the attendance requirements of the position.</li>
<li>Performs other job duties as assigned.</li>
</ul>
 
Qualifications
<ul>
<li>High School Diploma or equivalent and one (1) year experience in beverage/cocktail service. </li>
<li>Previous experience working in a nightclub and/or entertainment venue highly preferred.</li>
<li>Current or previous modeling and/or promotions experience within the last five (5) years required.</li>
<li>Previous experience in upscale gaming lounge and/or similar entertainment environment preferred.</li>
<li>Must be able and willing to properly wear the assigned uniform or a special event costume.</li>
<li>Must demonstrate the ability to wear specifically designed clothing\uniform and costumes as needed with flair and techniques associated with modeling industry requirements; posture, gestures and movement.</li>
<li>If hired in a 24 hour outlet position, the Model Server must be available to work all shifts; to include Day, Swing and Grave shift</li>
</ul>
Work Environment:
<ul>
<li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</li>
<li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li>
<li>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. </li>
<li>Must be able to communicate effectively with guests in English while maintaining dialogue with all cultures and ethnicities while upholding a warm, positive and friendly persona at all times.</li>
</ul>
Closing:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
<ul>
<li>Credit Check</li>
<li>Criminal Background Check</li>
<li>Drug Screen </li>
</ul>
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Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

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