<h3>Job Description</h3>
Job Description 
The Maintenance Technician is responsible for performing routine maintenance, repairs, and inspections to ensure that the property, equipment, and systems are safe, functional, and well-maintained. This role supports daily operations by responding to service requests, conducting preventive maintenance, and assisting with special projects as needed. 
 
Key Responsibilities: 
 
<ul>
<li>
Perform routine inspections and maintenance of building systems, including HVAC, plumbing, electrical, lighting, and mechanical equipment. 
</li>
<li>
Respond promptly to work orders, service requests, and emergency maintenance issues. 
</li>
<li>
Conduct repairs on equipment, fixtures, and common areas to ensure proper operation and safety. 
</li>
<li>
Assist with preventive maintenance programs to minimize downtime and extend the life of building systems. 
</li>
<li>
Maintain tools, equipment, and inventory of parts and supplies. 
</li>
<li>
Ensure compliance with safety protocols, building codes, and company policies. 
</li>
<li>
Support vendors and contractors during scheduled maintenance, inspections, and repairs. 
</li>
<li>
Keep accurate records of work performed, inspections, and completed service requests. 
</li>
<li>
Assist with setup, cleanup, and maintenance related to events or projects as assigned. 
</li>
<li>
Provide excellent customer service to residents, tenants, or staff when addressing maintenance concerns. 
</li>
</ul>
 Full-Time Sun-Thu 8am-4:30pm Compensation up to $21 DOE PLEASE DO NOT APPLY IF YOU LIVE MORE THAN 30 MINUTES FROM THE DELRAY BEACH AREA.

Maintenance

<h3>Job Description</h3>
Job Description
Senior Superintendent
Location: Greater Miami Area
Schedule: Full-time
Compensation: $225K – $275K per year
A leading construction firm is seeking an experienced Senior Superintendent to oversee large-scale commercial projects from planning through completion. manage and oversee a construction job site, coordinating subcontractors and field personnel, ensuring safety and quality standards, managing schedules, and resolving issues to ensure project completion on time and within budget.
Key Responsibilities:
<ul>
<li>Site Supervision:&nbsp;Lead full-site operations from mobilization to final inspection, supervising all field personnel and subcontractors.&nbsp;</li>
<li>Scheduling:&nbsp;Organize and manage construction schedules, ensuring that all tasks are completed by the deadline.&nbsp;</li>
<li>Safety &amp; Quality Control:&nbsp;Enforce strict safety compliance and conduct audits, while also overseeing quality assurance and ensuring work conforms to plans and specifications.&nbsp;</li>
<li>Problem Solving:&nbsp;Identify and resolve conflicts, delays, and discrepancies with minimal escalation.&nbsp;</li>
<li>Coordination:&nbsp;Coordinate with owners, architects, engineers, designers, and other project team members to ensure smooth project execution.&nbsp;</li>
<li>Resource Management:&nbsp;Manage site logistics, including ordering supplies, and ensure that field crews have the necessary resources and information.&nbsp;</li>
<li>Reporting:&nbsp;Document project progress, produce daily logs, and approve progress reports and change requests.&nbsp;</li>
</ul>
Qualifications: 
<ul>
<li>15+ years of experience in the construction industry</li>
<li>15+ years of experience in commercial construction</li>
<li>Proven track record overseeing large-scale, ground-up commercial projects</li>
<li>Strong leadership, organizational, and communication skills</li>
<li>Deep understanding of safety regulations, building codes, and quality control practices </li>
</ul>

Senior Superintendent

<h3>Job Description</h3>
Job Description
maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall &amp; benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options&nbsp;spanning from hearty salads &amp; sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers &amp; make new beautiful memories. in september 2021, maman founders&nbsp;elisa marshall &amp; benjamin sormonte released the highly anticipated maman: the cookbook.&nbsp;
We’re looking for a passionate barista to join our growing team! Our ideal candidate is someone who appreciates the quality of a delicious, well-crafted beverage and is passionate about delivering that experience to each guest that comes through our doors. When you join our team, you’ll be responsible for providing a welcoming environment, with customer service and quality at the center of everything you do. You’ll be able to speak authentically about who we are, as well as every item on our food and beverage menu. You love a good cup of coffee, and are always ready to lend a helping hand to a colleague, and you don’t take yourself too seriously. You will be based at any of the mamans. Is one particularly close to home? Let us know when you come in for an interview and we will do our best to accommodate!&nbsp;&nbsp;
 
What you’ll do:
<ul>
<li>
Create &amp; serve our full beverage menu while upholding consistency of the maman beverage standards
</li>
<li>
Work with top of the industry equipment and high quality, locally roasted coffee
</li>
<li>
Manage your time effectively and multi-task with efficiency that does not compromise quality
</li>
<li>
Efficiently work on the barista station while delivering beautiful &amp; artistic espresso beverages
</li>
<li>
Successfully communicate specials of the season &amp; encourage guests to try our best selling items
</li>
<li>
Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service – do you know their order? Dial up the coffee without even asking!
</li>
<li>
Make decisions based on ensuring happiness for the guests, the team and the company while maximizing profitability
</li>
<li>
Always keep your barista station sparkling, no one likes working in a messy place!
</li>
<li>
Investigate and resolve any guest concerns
</li>
<li>
Assist with re-stocking at the end of your shift – team work makes the dream work, so set your self &amp; your colleagues up for success
</li>
</ul>
What we're looking for:
<ul>
<li>
You have third wave coffee experience
</li>
<li>
You have minimum 2 years barista experience
</li>
<li>
You are an experienced front of house professional with a sweet tooth&nbsp;for cookies
</li>
<li>
Hospitality is your passion; you make a point of keeping up with the latest industry trends &amp; love latte art
</li>
<li>
Quality, aesthetics &amp; top notch customer experience is a non-negotiable for you
</li>
<li>
You make people feel good—your team and guests alike
</li>
<li>
You work positively and collaboratively to achieve the highest standards of delivery
</li>
<li>
You learn quickly and are able to adapt to maman’s unique culture
</li>
<li>
Smart, no ego, upbeat, friendly, &amp;&nbsp;efficiency oriented
</li>
<li>
Flexible schedule that will include weekends, holidays, and special events&nbsp;
</li>
<li>
If we get stuck in an elevator together, you’ll crack a joke and we’ll laugh along the way
</li>
</ul>
 
What's in it for you:
<ul>
<li>
Join a fast-growing company committed not just to serving the best cookies &amp; coffees but to building a national brand
</li>
<li>
Competitive salary, healthcare, &amp; sweet perks for always going the extra mile and living our values
</li>
<li>
Training to get you settled into your role, learning opportunities to broaden your skill set &amp; help you thrive at work
</li>
<li>
Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible
</li>
</ul>
 
Keep in mind that maman is growing and developing everyday. We all do a little bit of everything &amp; like to roll our sleeves up and get our hands dirty to help a colleague out.
We are looking for awesome, hard-working people that are all about creating the most memorable experience for every single maman customer.
Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!&nbsp;
 We use eVerify to confirm U.S. Employment eligibility.

third wave specialty barista -- maman brickell opening

<h3>Job Description</h3>
Job DescriptionEpic Management Solutions is not just another professional management company, we specialize in providing the best administrative solutions to the property management industry. If you would like to be part of an ethical, honest, professional, and family oriented environment, then you should apply for our company. Benefits/Perks
<ul>
<li>Competitive Compensation</li>
<li>Paid Time Off</li>
<li>Paid Federal Holidays</li>
<li>Career Growth Opportunities</li>
</ul>
Job SummaryWe are seeking a motivated and outgoing Administrative Assistant to join our team. In this role, you will provide support to our office employees, ensuring they have all the information and resources they need to perform their best. Your responsibilities will include answering phone calls, receiving and processing payments, and writing correspondence including collection letters. The ideal candidate is highly organized with excellent written and verbal communication skills and a team player. Salary ranges starting from $16 per hour depending on the individual’s experience and qualifications. Candidates must be fluent in English and Spanish. Responsibilities&nbsp;
<ul>
<li>Answer incoming phone calls&nbsp;</li>
<li>Collecting payments from customers and accurately recording them in the system</li>
<li>Updating client accounts based on payment or contact information</li>
<li>Facilitate payment of invoices due by sending bill reminders and contacting clients</li>
<li>Write emails, memos, and letters and distribute them appropriately</li>
<li>Contribute to company reports</li>
<li>Maintain an organized filing system</li>
<li>Develop, update, and maintain relevant office procedures</li>
</ul>
Qualifications
<ul>
<li>Previous experience as an Administrative Assistant or in a similar position</li>
<li>Excellent computer skills and knowledge of Microsoft Word, Excel, and basic accounting systems</li>
<li>Strong mathematical and analytical skills</li>
<li>Highly organized with excellent time management skills and the ability to prioritize projects</li>
<li>High energy, deadline driven, detail-oriented individual. Must have positive attitude and flexibility toward workflow, teamwork, and task management</li>
<li>Candidates must be fluent in English and Spanish.</li>
</ul>

Administrative Assistant

<h3>Job Description</h3>
Job DescriptionDesigner I – Architecture
Location: Miami, Florida Department: Architecture Employment Type: Full-Time
About OBMI At OBMI, we craft destinations that inspire — fueled by boundless imagination, collaboration, and design excellence. Our global architecture and design firm is driven by one purpose: to shape places where people, culture, and environment come together in harmony.
Position Summary The Designer I role offers an opportunity to contribute to both the creative and technical aspects of architectural design. Working closely with senior designers and project teams, you’ll gain hands-on experience across all project phases — from concept sketches to construction documentation. You’ll be part of a team that transforms ideas into buildable, meaningful architecture while developing your skills in design thinking, software, and project workflows.
Key Responsibilities
<ul>
<li>
Support senior designers by producing accurate Revit-based drawings, construction details, and presentation materials.
</li>
<li>
Create 2D and 3D sketches and visualizations to explore and communicate design concepts.
</li>
<li>
Assist with design development, graphics, and preparation of technical and client presentation packages.
</li>
<li>
Contribute to research and storytelling that strengthens project vision and design intent.
</li>
<li>
Maintain organized project documentation and ensure drawings meet codes, standards, and OBMI guidelines.
</li>
<li>
Attend meetings, track deliverables, and collaborate with project managers and consultants.
</li>
<li>
Explore computational design tools (e.g., Grasshopper) to enhance innovation.
</li>
</ul>
Qualifications
<ul>
<li>
Bachelor’s degree in Architecture (Master’s degree a plus).
</li>
<li>
3–5 years of professional experience as an emerging designer.
</li>
<li>
Proficiency in Revit, AutoCAD, SketchUp, and Rhino; Adobe Creative Suite preferred.
</li>
<li>
Strong foundation in architectural drafting and visualization techniques.
</li>
<li>
Understanding of professional standards (AIA, RIBA, ARB, or equivalent) and building codes.
</li>
<li>
Knowledge of computational design tools such as Grasshopper is an advantage.
</li>
<li>
Excellent communication, organization, and time management skills.
</li>
<li>
Demonstrates initiative, curiosity, and a collaborative mindset.
</li>
</ul>
Why Join OBMI As a Designer I at OBMI, you’ll join a global network of architects and designers dedicated to innovation and storytelling through design. You’ll collaborate on projects that celebrate culture and place — from boutique resorts to urban destinations — while growing in a studio that values mentorship, creativity, and purpose.

Designer I

<h3>Job Description</h3>
Job DescriptionDescription:
Affinity Management Services is an Association Management Company proudly serving Miami-Dade, Broward, and Palm Beach County! We have grown over time due to our commitment to creating a first-class living environment for our residents and enriching the quality of life in our communities through our innovative services. As the demand for our services continues to grow, we are looking for individuals to join us on our quest to empower and transform each community we partner with.
 
Affinity Management Services is seeking Groundskeeper to join the team. The Groundskeeper is responsible for maintaining the cleanliness and upkeep of all exterior and common areas within the community. This role includes routine maintenance tasks, emergency cleaning, and assisting with special projects as needed.
 
Requirements:
<ul>
<li>General clean-up of all exterior and common areas.</li>
<li>Perform handyman work as needed.</li>
<li>Drive a golf cart on the grounds (if applicable).</li>
<li>Paint exterior walls of buildings (if applicable).</li>
<li>Manage routine upkeep of exterior areas (parking lots/greenspaces).</li>
<li>Remove litter from the property.</li>
<li>Restock paper towels, toilet paper, and soap dispensers.</li>
<li>Perform non-routine cleaning according to specified job orders.</li>
<li>Clean clubhouse and pool area (if applicable).</li>
<li>Respond to emergency cleaning and upkeep requests.</li>
<li>Assist in hurricane/tropical storm preparation when needed.</li>
<li>Operate equipment such as pressure cleaners and blowers.</li>
<li>Take out trash in all areas on the property.</li>
<li>Report any issues to the supervisor.</li>
<li>Ensure safety protocols are followed while performing duties.</li>
<li>MUST be able to lift 50 lbs.</li>
<li>Will have to do some projects or tasks required in the properties needs</li>
</ul>
Requirements
<ul>
<li>High school diploma or equivalency preferred.</li>
</ul>
 
Experience/Knowledge/Skills:
<ul>
<li>1-3 years of experience preferred. Strong customer service skills preferred.</li>
<li>Be reliable and have transportation.</li>
<li>Bilingual preferred but not a must</li>
<li>Must have flexible schedule</li>
</ul>
Who We Are:
At Affinity Management Services, we are passionate about community association management. We value knowledge sharing and welcome new team members who enjoy the challenges of community association and property management, including Homeowners Associations, Condominiums, and Apartments.
 
Our Values:
We lead with the following values:
Relationship Oriented: We exceed expectations and build lasting relationships.
Teamwork: We collaborate and take collective ownership of our clients' needs.
Professionalism: We hold ourselves to a high standard and have a continued commitment to self-development.
Solutions oriented: We anticipate, adapt, and implement the right strategy and process.
 
 
What We Offer:
We invite you to be a member of our team, where you can enjoy a comprehensive benefits package, including:
- Fully paid medical insurance
- Voluntary dental, vision, life insurance, and short-term disability
- 401(K) Plan after 90 days of employment
Additionally, we provide competitive pay, paid time off, a respectful, caring, and positive working environment. You will have opportunities for growth and promotion within the organization, including specialized training, industry-related organization memberships, and mentoring support to help you achieve your career development aspirations.
Note: The company provides a disclaimer that the job post may not be an exhaustive list of all responsibilities and requirements, and the essential functions of the job may change based on business necessity.
Affinity Management Services is committed to a non-smoking and drug-free environment. We are dedicated to fair treatment of all applicants and associates without regard to factors such as race, national origin, sex, age, disability, veteran status, sexual orientation, or gender identity, as protected by law.

Groundskeeper (Condo)

<h3>Job Description</h3>
Job Description
Sparrow Italia is a modern Italian restaurant that embodies European sophistication. With a location in the prestigious Mayfair neighborhood of London and a location coming soon in Miami, Sparrow sets the tone for a chic atmosphere that honors the values belonging to generations of Italian table lovers. The expansive menu features Italian and Mediterranean inspired classics with creative twists, such as handcrafted pastas, rustic pizzas and wood-fired creations that showcase bold and innovative flavors made with the finest sustainable and organic ingredients The cuisine is complemented by adventurous mixology that is fresh, seasonal, and artfully presented. The finest spirits are used to craft our dynamic cocktails which are rooted in the flavors of Italy.Sparrow Italia is a modern Italian restaurant that embodies European sophistication. With its first two venues located at Hotel Figuroa, in Downtown Los Angeles, and in the prestigious Mayfair neighborhood of London, Sparrow sets the tone for a chic atmosphere that honors the values belonging to generations of Italian table lovers. The expansive menu features Italian and Mediterranean inspired classics with creative twists, such as handcrafted pastas, rustic pizzas and wood-fired creations that showcase bold and innovative flavors made with the finest sustainable and organic ingredients The cuisine is complemented by adventurous mixology that is fresh, seasonal, and artfully presented. The finest spirits are used to craft our dynamic cocktails which are rooted in the flavors of Italy. Sparrow Italia's third location will be opening soon in Wynwood, Miami.
 
Servers are the direct link between the company and the guests. Servers are responsible for all aspects of the customer experience, not only for guests in their sections, but all guests they interact with while on the clock. Servers provide guests with all pertinent information about the establishment, its food and beverage offerings, as well as ensure guests have everything they need for a stellar experience. Servers go above and beyond for each guest and take on the added responsibility of ensuring all items are billed appropriately and payment is properly secured.
You are responsible for everything happening at your tables. From food arriving cold to missed items or late drinks—as the server, it all lands on you. It is up to you to be in the know about what is happening with all your guests and take ownership of the guest experience. As a reflection of the business, Servers should always be engaged on the floor, look clean and polished, and never congregate or be seen talking or texting on their phone.
Responsibilities
<ul>
<li>
Deliver a consistently high level of customer service to each guest
</li>
<li>
Maintain a working environment that complies with health and safety guidelines
</li>
<li>
Ensure that side stations are prepped as needed to meet business demand
</li>
<li>
Possess extensive knowledge of beverage offerings and mastery of the food menu to guide guests’ choices with thoughtful recommendations
</li>
<li>
Be mechanical in execution–use organized steps of service to ensure order accuracy and consistency even in the busiest of times
</li>
<li>
Be attentive–proactively anticipate the needs of team members and guests
</li>
<li>
Be engaging and smile–build rapport with guests in order to increase repeat clientele
</li>
</ul>
Qualifications
<ul>
<li>
Strong multitasking abilities and a diligent work ethic
</li>
<li>
A clean and professional appearance that is polished and brand appropriate
</li>
<li>
Ability to forecast and anticipate the needs of our guests and the restaurant
</li>
<li>
Knowledge in cocktails, spirits, and wine
</li>
<li>
Open availability–nights, weekends, and holidays
</li>
<li>
Ability to stand for the duration of shifts and lift up to 35lbs
</li>
<li>
Experience in a full-service, fine-dining establishment preferred
</li>
</ul>
 We use eVerify to confirm U.S. Employment eligibility.

Cocktail Server

<h3>Job Description</h3>
Job DescriptionSalary: 
We are a fast-growing, mission-driven brandaimed at the mental health of first responders, and are at the intersection of innovation and impact - committed to empowering the National Peer Support Network and building meaningful connections through bold creativity, digital engagement, and powerful storytelling. As we scale our reach and deepen our influence across the country, were seeking a dynamic and visionaryVice President of Marketing &amp; Social Mediato lead our national marketing efforts and elevate our brand into its next chapter. 
This role is pivotal in shaping our voice, expanding our presence, and driving strategic marketing initiatives that resonate with our varied audience. From digital and social media to print and experiential activations, the VP will oversee all facets of our marketing ecosystem - ensuring every touchpoint reflects our values and fuels engagement. If youre a strategic thinker with hands-on expertise and a passion for innovation, this is your opportunity to make a lasting impact. 
Responsibilities:
<ul>
<li>Lead national brand development and activation, ensuring consistency, creativity, and emotional resonance across all channels.</li>
<li>Create scalable campaigns and tools that empower the audienceand encourage peer connection.</li>
<li>Partner with executive leadership to define annual marketing strategies aligned with growth and market trends.</li>
<li>Oversee marketing budgets across media, creative, events, and partnerships.</li>
<li>Ability to drive performance and oversee content creation on social media platformssuch as Instagram and TikTok.</li>
<li>Lead media planning and execution in collaboration with internal and external partners.</li>
<li>Build strategic relationships within the mental health space and media to amplify brand presence.</li>
<li>Work closely with product, creative, and tech teams to deliver cohesive, high-impact initiatives. </li>
</ul>
Qualifications &amp; Skills:
<ul>
<li>7-10+ years of progressive marketing leadership, ideally within healthcare, wellness, tech, or mission-driven consumer brands</li>
<li>Deep expertise in marketing strategy, performance analytics, and customer lifecycle management, with a focus on engagement and retention</li>
<li>Strong financial acumen, with experience managing large budgets, agency partnerships, and vendor ecosystems</li>
<li>Empathy-driven mindset, with a passion for supporting first responders and enhancing the clients experience in a service-based environment</li>
<li>Proficiency in digital marketing platforms, with a data-driven approach to campaign optimization</li>
<li>Exceptional communication, presentation, and leadership skills, with the ability to inspire cross-functional teams and external stakeholders</li>
<li>Familiarity with national healthcare landscapes, is a plus </li>
</ul>
Work Environment &amp; How to Apply:
You will be part of a dynamic and collaborative team environment where your contributions directly impact the success of our organization. We value individuals who demonstrate integrity and professionalism. If you are passionate about marketing, social media and content creation and eager to make a difference, we encourage you to apply for this exciting opportunity.
 
Keel Digital Solutions is an equal opportunity employer and employs personnel without regard to race, ancestry, place of origin, color, ethnic origin, language, citizenship, religion, gender identity, sexual orientation, age, family status, disability, physical and/or mental handicap or financial ability.
 
While remaining alert and sensitive to the issue of fair and equitable treatment for all, Keel Digital Solutions is committed to helping individuals with disabilities participate in the workplace and ensure equal opportunity to compete for jobs. If you require accommodation, please <a href="mailto:emailsanjanao@keel.digital" target="_blank">emailsanjanao@keel.digital</a> for further assistance. Please note this email address is intended for use only to request accommodation as part of the application process. Any other correspondence will not receive a response.

Vice President, Marketing & Social Media

<h3>Job Description</h3>
Job DescriptionSalary: *OTE $100,000+ 
Position Summary: We are seeking experienced and motivated Freight Broker Agents to join our team. The ideal candidate will have a strong background in logistics, sales, and customer service, with the ability to build and maintain relationships with shippers and carriers. This is a commission-based role with unlimited earning potential for highly driven professionals.
 
Responsibilities:
<ul>
<li>Develop and manage customer and carrier relationships.</li>
<li>Prospect and secure new business through cold calls, referrals, and networking.</li>
<li>Negotiate freight rates and contracts with shippers and carriers.</li>
<li>Coordinate freight shipments from pickup to delivery.</li>
<li>Monitor shipments, provide updates, and resolve any service issues.</li>
<li>Maintain accurate records using a Transportation Management System (TMS).</li>
<li>Ensure compliance with industry regulations and company policies.</li>
</ul>
Qualifications:
<ul>
<li>Prior experience in freight brokerage, logistics, or transportation sales preferred.</li>
<li>Strong sales, negotiation, and communication skills.</li>
<li>Self-motivated and able to work independently.</li>
<li>Knowledge of freight markets, carriers, and supply chain operations.</li>
<li>Basic computer proficiency (Microsoft Office, TMS platforms).</li>
</ul>
Compensation:
<ul>
<li>100% commission-based structure.</li>
<li>Earnings based on a percentage of gross profit per load.</li>
<li>High-income potential with no earnings cap.</li>
</ul>

Freight Broker Agent

<h3>Job Description</h3>
Job Description
As an Implementation Manager at haku, you’ll lead new clients through the onboarding, configuration, and adoption of our SaaS platform. This is not a traditional IT or internal project management role — it’s a customer-facing, B2B SaaS implementation role where success means ensuring our clients launch smoothly, adopt quickly, and see measurable value from day one.
You’ll partner closely with clients, Sales, Product, and Customer Experience to deliver implementations that balance speed, quality, and long-term client success. The ideal candidate has led SaaS implementations before, understands the nuances of configuring software for diverse customers, and thrives in a fast-growing, high-change environment.
 
YOUR LIFE AT HAKU 
Our state of the art, stunning offices overlooking Biscayne Bay in Miami are home to a diverse, thoughtful, and dynamic group of passionate professionals. We love solving challenges, fostering strong relationships with our customers, creating innovative technology, and winning together as a team - we think you'll love it too.
As a Team Member, You'll Be Eligible To Benefit From:
<ul>
<li>Flexible PTO + paid holidays</li>
<li>Top-quality benefits package (Health, Dental, Vision, STD, LTD, and Life Insurance)</li>
<li>401k with employer matching (after 90 days)</li>
<li>Hybrid work model (after 90 days)</li>
<li>Parental Leave: paid parental leave for birthing and non-birthing parents (after 1 year)</li>
<li>Professional Development Reimbursement (after 6 months)</li>
<li>Monthly credit towards wellness activities (gym, meal plans, mental health costs)</li>
<li>Free access to wellness subscriptions, mental health and financial planning platforms</li>
<li>Discounted rates for pet insurance and voluntary life insurance and exclusive employee discounts through Perkspot</li>
<li>Company-paid parking in the heart of Brickell</li>
<li>State-of-the-art Apple computer and accessories</li>
<li>Wellness activities, happy hours, and company-wide fun events</li>
<li>Top-of-the-line office facilities, including an on-site gym and wellness center, fully stocked kitchen, and more</li>
</ul>
 
WHAT YOU’LL DO 
Own Client Implementations
<ul>
<li>Lead end-to-end SaaS implementation projects, from kickoff through go-live.</li>
<li>Translate client business requirements into actionable platform configurations and workflows.</li>
<li>Deliver client training, best practices, and onboarding resources.</li>
<li>Act as the primary point of contact for clients throughout the implementation phase.</li>
</ul>
Set Expectations &amp; Guide to Success
<ul>
<li>Clearly define project scope, timelines, and platform capabilities with clients.</li>
<li>Guide customers to adopt best practices that align with how the platform is designed to be used.</li>
<li>Coach clients on how to achieve success within the platform as it exists today — while capturing feedback for future improvements.</li>
<li>Balance customer requests with product realities, helping clients understand trade-offs and available solutions.</li>
</ul>
Project Management &amp; Delivery
<ul>
<li>Build and manage project plans, milestones, and deliverables across multiple concurrent implementations.</li>
<li>Identify and proactively resolve risks, blockers, and dependencies.</li>
<li>Hold clients and internal teams accountable to deadlines.</li>
<li>Take full ownership of outcomes — drive progress without waiting for direction.</li>
</ul>
Cross-Functional Collaboration
<ul>
<li>Partner with Sales to ensure smooth handoffs from pre-sales.</li>
<li>Work with Product, Engineering, and Support to resolve technical issues.</li>
<li>Seamlessly transition clients to Customer Experience after go-live.</li>
</ul>
Continuous Improvement
<ul>
<li>Contribute to playbooks, templates, and scalable implementation processes.</li>
<li>Gather client feedback and share insights with Product for platform improvement.</li>
<li>Help refine implementation methodology for efficiency and consistency.</li>
</ul>
 
WHO YOU ARE
Experience
<ul>
<li>3–5+ years leading client-facing SaaS implementations (not IT/internal projects).</li>
<li>Proven success managing multiple, complex client projects simultaneously.</li>
<li>Professional project management certifications (PMP, CSM, CAPM, or equivalent) preferred.</li>
<li>Experience in a high-growth SaaS or startup environment is a strong plus.</li>
</ul>
Skills
<ul>
<li>Excellent communication and presentation skills — able to engage both technical and non-technical stakeholders.</li>
<li>Strong ability to set and manage customer expectations with confidence and empathy.</li>
<li>Consultative approach: you don’t just configure software, you guide customers toward adoption paths within defined platform capabilities.</li>
<li>Analytical problem-solver with a “figure-it-out” mindset — resourceful, adaptable, and proactive.</li>
<li>Ability to thrive in ambiguity and balance customer advocacy with business priorities.</li>
<li>Strong project management skills.</li>
</ul>
Tools
<ul>
<li>Hands-on experience with CRM, project management, and collaboration tools (e.g., Hubspot, Asana, Jira, Slack, Google Sheets).</li>
<li>Proficiency in Google Workspace and/or Microsoft Office Suite.</li>
</ul>
 
 
MORE ABOUT HAKU
haku is a state-of-the-art technology platform that powers world-renowned events. Our SaaS product equips event organizers of all sizes with an impactful business platform that enables them to plan, organize, promote, and execute their events. The bulk of our customers make up the enterprise tier of our market and include organizations like the Marine Corps Marathon, runDisney, The Philadelphia Eagles, the Bank of America Chicago Marathon, the Big Sur Marathon, Team in Training, Lexus Corporate Run, and many more.
We’re proud to be a minority-owned business and an equal-opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Our vision as an employer is to establish a work environment where everyone is welcome, and anyone has the right to succeed
For more information about our company, please visit our website at <a href="http://www.hakuapp.com/careers" target="_blank">www.hakuapp.com/careers</a>
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50,373 Jobs in Hallandale Beach, FL 33009, USA