<h3>Job Description</h3>
Job Description
POSITION PURPOSE:
As a Practice Facility Attendant you will ensure that each golf guest is provided the best possible service during their time at the practice facility.

EXAMPLES OF DUTIES:
ESSENTIAL FUNCTIONS:
<ul>
<li>Display a professional appearance and attitude, and remain courteous to guests at all times.</li>
<li>Ensure that an adequate amount of range balls are available and placed in range buckets for use.</li>
<li>Place ropes in accordance with the preset areas determined by the grounds maintenance staff.</li>
<li>Move and set golf bag stands, water coolers, club washers, trash cans and benches in appropriate areas after daily rope setup.</li>
<li>Set the appropriate yardages on the distance signs for the day’s setup.</li>
<li>Ensure that each golf bag stand has a clean towel.</li>
<li>Ensure that a minimum of seven barrels of range balls are available for use.</li>
<li>Check receipts that indicate if range balls have been purchased.</li>
<li>To fulfill range ball inventory needs for the Jim McLean Golf School.</li>
<li>Maintain cleanliness at the range by removing used baskets and balls as well as trash.</li>
<li>Depending on amount of range balls on hand, make appropriate picks and wash used range balls to keep a proper level of balls available.</li>
<li>In closing, ensure that the range is picked thoroughly (a minimum of seven barrels) and range balls are washed for the next day.</li>
<li>Secure the range ball storage area and range picker.</li>
<li>Contact grounds on any major problems that may be occurring on the course.</li>
<li>Immediately notify manager of any safety or security issue.</li>
<li>Each associate is expected to carry out all reasonable requests by management which the associate is capable of performing</li>
</ul>
 
OTHER:
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel.
Regular attendance in conformance with the standards, which may be established by Trump National Doral Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the industry, that we are in a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained.
 
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.
 
 
PHYSICAL REQUIREMENTS:
Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours;
Constant – 6-8 hours
 
PHYSICAL REQUIREMENTS:
Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours

Physical Activity Frequency
Sitting Occasional
Walking Frequent
Climbing Rare
Crouching/Bending/Stooping Frequent
Reaching Frequent
Pushing/Pulling Frequent
Near Vision Constant
Far Vision Constant
Hearing Constant
Talking Constant
Lifting/Carrying (up to 50 lbs) Frequent Frequent 
 
OTHER DUTIES:
Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards.
 
 
QUALIFICATION STANDARDS:
 
EDUCATION
 
EXPERIENCE
Previous experience working in a golf environment. 
 
GROOMING/UNIFORMS
All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
 
Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Range Attendant - Full Time

<h3>Job Description</h3>
Job Description
 
Job Function:
Under direction of the Human Resources Director, administers the City’s employee benefit programs including medical, dental, retirement, life insurance, flexible spending accounts, supplemental insurance plans, Family &amp; Medical Leave under the Family &amp; Medical Leave Act (FMLA) and functions as City’s designated HIPAA Compliance Officer. 
Career Path:
 
Essential Duties:
<ol>
<li>Ensures compliance with state and federal regulations relating to benefit administration, including HIPAA, Section 125 Flexible Benefit Plans, Medical/Childcare Reimbursement Plan, COBRA and FMLA, and ensures compliance to the policies and procedures of the City’s third-party benefit administrators.</li>
<li>Serves as the City’s HIPAA Compliance Officer and primary point of contact for providing information to employees, retirees and former employees on all benefit related questions, including medical, dental, COBRA, retirement, life insurance, flexible spending accounts, supplemental insurance, worker’s compensation, and the Family &amp; Medical Leave Act (FMLA).</li>
<li>Investigates, analyzes and resolves a wide range of benefits issues, including documentation of the steps taken in the resolution process.</li>
<li>Processes all enrollments and terminations in the City’s benefit programs and acts as the primary city administrator of the on-line benefit system including insurance, retirement and COBRA transactions.</li>
<li>Coordinate the City’s benefit plans, e.g. group life, medical, dental, vision, working in concert with the carrier’s representatives and claims departments, the payroll department and/or employee for possible payroll deduction changes.</li>
<li>Coordinates the City’s Annual Open Enrollment including conducting employee meetings, designing and distributing information and materials, and processing all changes to insurance and flexible spending accounts.</li>
<li>Plans and coordinates the annual Health and Benefits Fair and assists in planning and coordinating employee recognition events</li>
<li>Plans, develops, recommends and provides for the implementation of a variety of employee wellness and employee assistance programs.</li>
<li>Monitors employee benefit costs and makes recommendations regarding plan design and cost containment.</li>
<li>Conducts or participates in employee benefits workshops and employee orientation.</li>
<li>Case manages all FMLA leave including notifications, certifications, coordination with payroll and tracking of leave.</li>
<li>Maintains and creates spreadsheets, databases and filing systems to track enrollments, transactions and coverage levels for benefit plans.</li>
<li>Reconciles employee benefit billings for accuracy and conformity with specifications and employee records.</li>
<li>Prepares and creates reports for a variety of users and customers and for analysis.</li>
<li>Processes benefit changes and works closely with payroll department. </li>
<li>Enrolls and/or makes changes to employee 457 and 401A accounts.</li>
<li>Answer any inquiries of employees regarding their benefits and/or files; answer any inquiries of verification of employment date, title and confirm salary given to person seeking this verification.</li>
<li>Answers telephone and walk-in inquiries related to job information, personnel procedures, and provides other related information.</li>
<li>Assists the Chair of the General Employees’ Pension Board with the Board meeting agenda, and attachments for Trustee Agenda packets. Act as liaison with Actuary and/or Custodian regarding monthly retiree payments, disbursements, etc. </li>
<li>Works with Actuary and other appropriate vendors in obtaining forms of retirement benefits available and notifying employees electing to retire from City. Coordinate with Actuary, Pension Board and departing employees regarding refund of their contributions to the Fund. </li>
<li>Maintain contact and correspond with City retirees when necessary. Maintain retiree files of current addresses, benefits, benefit changes due to age and monitor changes and notify insurance carriers and payroll dept.</li>
<li>Maintains Relationships with all vendors</li>
<li>Performs as Primary Contact for City’s Health and Wellness Center</li>
<li>Cross Trains with other department employees</li>
<li>Performs other duties as assigned</li>
</ol>

Knowledge, Skills, and Abilities:
<ul>
<li>Knowledge of employer benefit programs, plan design and administration. </li>
<li>Knowledge of Human Resources practices and procedures. </li>
<li>Knowledge of customer service principles. </li>
<li>Knowledge of federal, state and local laws, rules, regulations and court rulings affecting benefit administration. </li>
<li>Knowledge of computer applications including spreadsheets, databases and word processing. </li>
<li>Knowledge of General Records Retention Laws and schedules for State and Local Government agencies. </li>
<li>Knowledge of business English, punctuation, mathematics and spelling. </li>
<li>Ability to apply rules, regulations and policies to particular personnel situations. </li>
<li>Ability to write clear and concise reports, memoranda and other correspondence. </li>
<li>Ability to use computers and software applications. </li>
<li>Ability to establish and maintain effective working relationships with employees, supervisors and managers, benefit carriers and administrators. </li>
<li>Ability to communicate effectively, both orally and in writing to diverse groups. </li>
<li>Ability to provide a high degree of customer service. </li>
<li>Ability to troubleshoot, research and resolve customer problems. </li>
<li>Ability to organize and pay accurate attention to detail. </li>
<li>Ability to maintain confidentiality. </li>
<li>Ability to remain at a city work shelter, before, during and after a hurricane or other storm or disaster, if asked. </li>
<li>Skill in the operation of basic office equipment, including computer.</li>
</ul>

Required Qualifications:
 
<ul>
<li>Graduation from an accredited high school/vocational school or GED required, Associates Degree preferred. </li>
<li>A minimum of five (5) years personnel-related and benefits administrative experience, preferably in local government. </li>
<li>Currently possess or have the ability to obtain State of Florida Notary Public License. </li>
<li>A comparable amount of education and/or experience can be substituted for the minimum qualifications.</li>
<li>Valid Florida Driver’s License required.</li>
<li>Complete the required National Incident Management System (NIMS) training within 6 months of completion of probationary period.</li>
</ul>

Essential Physical Skills:
<ul>
<li>This is primarily sedentary work. </li>
<li>Requires sitting for long periods of time; bending and reaching; good finger/hand dexterity and hand/eye coordination; good eyesight, hearing and speech. </li>
<li>Ability to communicate effectively in English both orally and in writing.</li>
<li>Acceptable eyesight (with or without corrections).</li>
<li>Acceptable hearing (with or with hearing aid).</li>
<li>Able to exert up to fifteen pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.</li>
<li>Must be able to operate Microsoft Office Suite, telephone, calculator, copier, a fax machine.</li>
</ul>

Environmental Conditions:
<ul>
<li>Works in an office environment.</li>
</ul>
 
(Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with a disability.)

Note: Job Descriptions are only intended to present a descriptive summary of the range of duties and responsibilities associated with specified positions. Therefore, specifications may not include all duties performed by individuals within a classification. In addition, specifications are intended to outline the minimum qualifications necessary for entry into the class and do not necessarily convey the qualifications of incumbents within the position.
 
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

The City of Mount Dora is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City of Mount Dora will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Mount Dora is a drug-free, smoke-free, EOE.

BENEFITS SPECIALIST

<h3>Job Description</h3>
Job Description
Why Guide Star? Guide Star is a managed services provider specializing in IT technical and end user support, monitoring, managed wireless solutions and security for medium to large size businesses, MDU, and hospitality organizations across the US and Canada. We are a division of CCI Systems, Inc., which is an Employee-Owned solution provider specializing in telecommunications, comprehensive network assessments, industry-leading engineering, drafting and design services, and 24/7 support services. Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees. We value our employees’ hard work and determination and REWARD results all while having fun! Our mission is to make life better by connecting people through innovative communication systems.
We are seeking The Customer Success Representative (CSR) is responsible for working with the Customer Success Manager or other Guide Star leadership for the health, retention, and expansion of an assigned module of existing customers. This role is central to protecting and growing recurring revenue by ensuring customers receive exceptional support, proactive engagement, and strategic guidance. The CSR will “protect and grow” the revenue base by reducing churn, identifying expansion opportunities, strengthening customer relationships, and ensuring customers maximize the value of the services they purchase and expand those purchases over time.

This is a high‑impact, customer‑facing role that blends relationship management, technical and product acumen, operational discipline, and strategic account planning.

Responsibilities
 
<ul>
<li>Serve as the primary point of contact for an assigned module of existing customers.</li>
<li>Build strong, trust-based relationships with customer stakeholders at multiple levels.</li>
<li>Conduct regular business reviews to assess performance, identify risks, and align on future needs.</li>
<li>Monitor customer health indicators and intervene proactively to prevent churn.</li>
<li>Ensure customers fully understand and utilize the services and solutions they have purchased.</li>
<li>Coordinate and collaborate with authorized agents and partners, where applicable, in support of customers and revenue growth.</li>
<li>Contribute to the creation and evolution of tools, templates, and enablement playbooks.</li>
<li>Develop and execute account growth strategies to expand revenue within the existing customer base.</li>
<li>Identify and sell incremental services, upgrades, and complementary solutions.</li>
<li>Partner with internal teams to scope, price, and deliver expansion opportunities.</li>
<li>Track and forecast revenue growth within assigned accounts.</li>
<li>Segment and prioritize customers based on revenue, growth potential, and strategic importance.</li>
<li>Maintain accurate account plans, renewal calendars, and customer roadmaps.</li>
<li>Use data and insights to guide customer engagement strategies.</li>
<li>Own the renewal process for assigned customers, ensuring timely and successful contract execution, working in coordination with our renewal specialists</li>
<li>Reduce churn by ensuring renewals are completed well ahead of expiration.</li>
<li>Address customer concerns, negotiate terms, and coordinate internal approvals as needed.</li>
<li>Document customer interactions, activities, and opportunities in CRM and internal systems.</li>
<li>Advocate for customer needs internally, ensuring issues are resolved quickly and effectively.</li>
<li>Collaborate with product, engineering, and support teams to improve customer experience.</li>
<li>Establish scalable processes, playbooks, and performance standards.</li>
<li>Foster a culture of accountability, continuous improvement, and customer‑centricity.</li>
</ul>

Skills
<ul>
<li>2+ years of experience in Customer Success, Account Management, or related customer facing roles.</li>
<li>Proven track record of managing recurring revenue, renewals, and account growth.</li>
<li>Strong commercial acumen with the ability to identify and close expansion opportunities.</li>
<li>Excellent communication, relationship building, and negotiation skills.</li>
<li>Ability to manage multiple priorities and customer segments simultaneously.</li>
<li>Experience leading or mentoring teams is a plus (or a demonstrated desire to grow into leadership).</li>
<li>Familiarity with CRM tools, customer health metrics, and account planning frameworks.</li>
</ul>

Shift is flexible, Monday-Friday between the hours of 8:00 am to 5:00 pm CST but must be able to work outside normal business hours when required.

Additional Information
<ul>
<li>10-15% travel nationwide is required.</li>
</ul>

Customer Success Representative

<h3>Job Description</h3>
Job Description
GENERAL SUMMARY:

Reporting to the Center Manager, this position (FLSA Status: Non-Exempt) is accountable for providing services to patients, referring physicians, visitors and internal customers by answering phones, scheduling appointments, cheerfully greeting and registering patients along with performing other duties as assigned. The Front Desk Receptionist assures that services are administered using professional standards with a strong focus on customer service excellence and remains self-motivated to increase level of understanding and knowledge of the field, insurances and new procedures as they evolve. In addition to the expectations listed below, the Front Desk Receptionist will support other center/company needs directed. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

PRINCIPLE DUTIES AND JOB RESPONSIBILITIES:
· Cheerfully greets, arrives and checks patients in for scheduled for procedure.
· Ensures pre-certification/verification has been obtained on all exams with patient’s insurance company.
· Waivers-knowledge of insurance carriers for example; Medicare, and procedures that require waivers and obtaining authorization if needed prior to appointment. Responsible to have the patient sign, or explain to the patient, and to forward the waiver to the billing for processing
· Processes payments for co pays/deductibles/co-insurance.
· Answers phones and handles calls in an efficient and friendly manner.
· Schedules patient examinations over the phone and for “walk-in” patients.
· Handles “release of information” requests for patients, referring offices, other medical facilities, attorneys &amp; insurance companies. 
· Arranges transportation and interpretation services for patients when appropriate.
· Verifies physician order for procedure, diagnosis and exam specifics matches the exam we will be performing
· Ensures that the referring physician on the order matches what is in the surgery centers EMR, if not updates this accordingly within workflow, appointment and demographics. 
· Thoroughly reviews all patient history form, checklist and consent forms to ensure completion prior to sending back with technologist 
· Completes work to the level of expectation in a timely and efficient manner 
· Maintains an efficient and organized workflow process while keeping physical workspace clean and clutter-free
· Serves as a liaison between center staff and our customers. 
· Performs daily preparation for next business day to ensure smooth operations.
· Provides timely, accurate and complete documentation of all patient information within RIS. 
· Complies with QA standards

KNOWLEDGE AND SKILLS REQUIRED:
· Ability to work in a team setting, as well as, independently
· Ability to prioritize and manage simultaneous assignments with frequent interruptions while paying close attention to the details
· Ability to work well under pressure with deadlines - sense of urgency
· Ability to work in a fast-paced environment with a variety of personalities and work styles
· Ability to be flexible in schedule and adaptable to constant change
· Ability to handle details with accuracy
· Ability to learn computer software programs
· Skill with interpersonal relationships and ability to effectively interact with all levels of staff and outside contacts
· Skill in organizing and prioritizing of work, and following assignments through to completion
· Skill with data analysis and figure aptitude with a high level of accuracy
· Skill in written and verbal communication

KNOWLEDGE AND SKILLS PREFERRED:
· N/A

EDUCATION AND EXPERIENCE REQUIRED:
· Minimum- high school graduate or high school equivalent
· Working knowledge of Microsoft Office products
· Ability to operate a computer terminal 
· Ability to type 50 wpm

EDUCATION AND EXPERIENCE PREFERRED:
· Medical terminology and office background 

LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:
· N/A

LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED:
SUPERVISORY RESPONSIBILITIES
· N/A

ASC Receptionist

<h3>Job Description</h3>
Job Description
Position Summary
The IT Systems Administrator is responsible for activities necessary to support and maintain the business in their assigned geographical region(s). This includes planning and execution of tasks to support project execution as needed, end user equipment preparation/troubleshooting, as well as other IT related tasks. The IT Systems Administrator is the face of IT to the business, and as such has a high level of focus on the end user experience. 
Essential Duties and Responsibilities
<ul>
<li>
Administer and maintain IT systems following the established change management process.
</li>
<li>
Resolving employee related software, hardware, and network problems.
</li>
<li>
Scaling companywide cybersecurity initiatives, policies, and IT related projects.
</li>
<li>
Maintain, troubleshoot, and provide necessary updates and enhancements for the company’s software and hardware.
</li>
<li>
Coordinate third-party maintenance for network hardware, software, and telecommunications services.
</li>
<li>
Own the procurement, onboarding, and offboarding of employee technology.
</li>
<li>
Diagnosing and/or resolving problems in response to reported incidents.
</li>
<li>
Suggesting and implementing improvements to the efficient use of IT systems and processes.
</li>
<li>
Respond to and resolve Technical Support requests in a timely manner, providing solutions for technical issues within the user community.
</li>
<li>
Effectively manage and utilize the organization’s ITSM to log calls, update statuses, and document troubleshooting steps and resolutions.
</li>
<li>
On-site and remote technical support as needed, including domestic and international travel.
</li>
<li>
Planning and delivery of IT support services.
</li>
<li>
Assist with our backend security structure.
</li>
<li>
Assist with moves and setups of user technical equipment.
</li>
<li>
Yes, unfortunately we have printers too.
</li>
</ul>
Education and Experience 
<ul>
<li>
Bachelor’s degree in Information Systems Management, Information Technology, or a relevant area of study preferred; or 
</li>
<li>
Associate degree or technical certifications combined with related on the job experience.
</li>
<li>
3 or more years of experience in a related field or position.
</li>
<li>
Ability to effectively troubleshoot technical issues, analyze complex problems, and formulate alternative approaches.
</li>
<li>
Experience with JumpCloud and Google Workspace is preferred.
</li>
<li>
Effective English written and verbal communication skills, demonstrating ability to compile information and document processes.
</li>
<li>
Proficiency in additional languages, especially Spanish, is highly valued.
</li>
<li>
Ability to present business process flows and technical applications.
</li>
<li>
Comfortable working on multiple projects and tasks simultaneously with excellent attention to detail.
</li>
</ul>
 
The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.
 
Core Competencies and Values
<ul>
<li>
Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
</li>
<li>
Demonstrates ability to comply with CNW’s Core Competencies: Accountability &amp; Responsibility, Collaboration &amp; Teamwork, Communication, Customer Focus, Problem Solving &amp; Decision Making.
</li>
</ul>
 
Benefits 
CNW offers its employees a generous Employee Benefits Package including:
<ul>
<li>
Competitive Wages.
</li>
<li>
Fully paid medical insurance for you and your family.
</li>
<li>
We provide a 401k Plan with a generous contribution.
</li>
<li>
Discretionary bonuses.
</li>
<li>
And, much more!
</li>
</ul>
 
All benefits offered are subject to eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources. 
CNW is committed to providing equal employment opportunities to all employees and applicants. CNW does not tolerate discrimination against job applicants or employees because of race, color, creed, sex, religion, age, national origin, disability, marital status, genetic predisposition or carrier status, sexual orientation, and military status or any other protected class recognized under federal, state, or local law. This commitment extends to all aspects of the company's employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.

IT Systems Administrator

<h3>Job Description</h3>
Job Description
 
Didn’t see a position that fits your background? Our General Application is for you! Once a position opens that fits your skills, qualifications or experience, a member of our recruiting team will contact you.
What We Offer:
<ul>
<li>Competitive Wages and an annual discretionary bonus!</li>
<li>Advancement Opportunities</li>
<li>Company Provided Professional Development: leadership, communication, time management and hundreds of great courses.</li>
<li>Great Benefits: medical, dental and vision insurance, paid time off, paid holidays and many more!</li>
<li>Excellent Ways to Prepare for Your Future: 401K, short-term and long-term disability insurance and life insurance!</li>
</ul>
Who We Are:
We started in 1995 with the sole purpose of providing light gauge steel framing products to the residential and commercial construction market through our network of distribution partners. Our number one commitment is providing the highest quality product in our industry. With our state-of-the-art computer-controlled equipment and our substantial raw material supply, we have dedicated ourselves to be the industry leader in providing high-quality, cost-effective products.

General Application - Steel Construction Systems

<h3>Job Description</h3>
Job Description

Job Summary: 
We are looking for an experienced Public Area Attendant to join our team at Miccosukee Casino &amp; Resort. As a valued team member, we are committed to delivering a memorable, impressive, caring, committed and original experience for our guests, our team members, and community. We uphold this commitment by providing a safe and enjoyable workplace where YOU are our number one priority. It is the MICCO way.
Miccosukee Casino &amp; Resort is expanding, with completed projects including a new Smoking Room &amp; Bar, a High Limit Slots area, and a VIP Lounge, all designed to enhance the guest experience. Future plans include a lazy river and water park, an over 2,000 capacity entertainment venue, and renovated hotel rooms to become a top South Florida destination. 
We are proud to be recognized for both our workplace culture and guest experience. Miccosukee Casino &amp; Resort has been awarded the 2023 Miami-Dade Favorites Gold Award for Best Casino, named Miami New Times’ Best of Miami Winner in 2024, and recognized as a USA Today Top Workplace in both 2024 and 2025.
We are seeking passionate, service-oriented individuals to join our exceptional team. If you’re ready to grow with us while enjoying competitive compensation, great benefits, and a fun work environment, we look forward to meeting you!

Qualifications
 
<ul>
<li>Ability to obtain and maintain a Tribal Gaming License</li>
<li>English required, bilingual preferred. </li>
<li>Must be able to lift, bend, and stand for long periods of time. </li>
<li>Flexibility with work schedule required. </li>
<li>Effective communication skills required. </li>
<li>Customer service skills preferred. </li>
<li>Be able to work indoors and be exposed to various environmental contaminants including smoke</li>
<li>Ability to lift or carry a minimum of 30 pounds unassisted in the performance of specific tasks assigned</li>
<li>Must be able to work with others, communicate well, receive direction, and provide feedback when needed to achieve department goals and objectives</li>
<li>Must maintain a positive attitude toward work and interface with guests in a congenial and polite manner</li>
<li>Members are expected to conduct and carry themselves in a professional manner at all times and to observe the Company’s standards, work requirements and rules of conduct.</li>
</ul>

Responsibilities
The Public Area Attendant will be responsible for maintaining the cleanliness of the guest floors, hallways, ice rooms. Working with the Floor Supervisor, Room Attendants and other House person to ensure total cleanliness and organization on the guest floors.

<ul>
<li>Adhere to the Miccosukee Service Expectations and ensure team compliance</li>
<li>Report to work on time in full uniform</li>
<li>Stock closets with linen as needed.</li>
<li>Stock closets with supplies as instructed.</li>
<li>Shampoo carpet on assigned floors using shampoo machine and extractors for quick drying. Use WAND clean upholstered furniture.</li>
<li>Vacuum carpets every day as requested by your supervisor</li>
<li>Help room attendants by stripping up to (8) rooms per room attendant.</li>
<li>Collect the linen and garbage from the guest rooms.</li>
<li>Perform 3 soiled linen drops daily</li>
<li>Move guest room furniture and turn the mattress as requested by the Floor or Coordinator</li>
<li>At the end of the day check linen closets and for cleanliness and organization. The Supervisor will be in charge of checking the work at the end of the day.</li>
<li>Deliver guests requests extra towels, fridges etc. to the floors. Delivery must be done within 10 minutes. </li>
<li>Make sure all rollaway in the closets are made up and ready to go</li>
<li>Help Room Attendants with Deep Cleaning Tasks, moving furniture etc.</li>
<li>Remove trash bags, soiled linen bags from the floors</li>
<li>Empty trash from the floors twice per day</li>
<li>Steam clean rooms as instructed by your Supervisor</li>
<li>Assist Room Attendants with placing bed boards, roll-ways bed, extra bed etc. </li>
<li>Any other duty as required commensurate with the position, department, and organization.</li>
<li>Consistent and regular attendance is an essential function of this job</li>
<li>Performs other related duties as assigned</li>
</ul>

The Casino &amp; Resort will function seven days a week, 24 hours a day. We may find it necessary to re-schedule shifts according to our business volume. You must be willing and available to fulfill these demands
While performing the duties of this job, the team member will be regularly required to walk, stand and sit. The associate will occasionally be required to climb and use balance. Additionally, the team member will frequently be asked to use hands and arms carry and lift items. Specific vision abilities required to perform this job include close vision and distance vision. While performing the duties of this job, the team member may experience temperature fluctuations and moderate to high levels of noise. This is a smoking environment.
 
 Day Shift 2PM-10:30PM Overnight 10PM-6:30AM 28-32 hours a week

Public Area Attendant + Tips (Part-Time)

<h3>Job Description</h3>
Job Description
Position Summary
The Program Evaluation Specialist designs, implements, and oversees comprehensive evaluation strategies to assess the effectiveness, efficiency, and impact of academic programs, student services, and institutional initiatives. This role provides data-driven insights that inform decision-making, support accreditation efforts, and drive continuous improvement across the institution.
 
Key Responsibilities
Evaluation Design &amp; Implementation
<ul>
<li>Develop and execute evaluation plans for academic programs, student support services, and institutional initiatives using mixed-methods approaches</li>
<li>Design surveys, assessment instruments, rubrics, and data collection protocols aligned with program learning outcomes and institutional goals</li>
<li>Establish evaluation frameworks that incorporate formative and summative assessment strategies</li>
</ul>
Data Collection &amp; Analysis
<ul>
<li>Collect and analyze quantitative and qualitative data from multiple sources including surveys, focus groups, interviews, institutional databases, and student performance metrics</li>
<li>Apply statistical methods and analytical techniques to identify trends, patterns, and areas for improvement</li>
<li>Ensure data integrity, validity, and reliability throughout the evaluation process</li>
</ul>
Reporting &amp; Communication
<ul>
<li>Prepare comprehensive evaluation reports with clear findings, actionable recommendations, and data visualizations for diverse stakeholders</li>
<li>Present evaluation results to faculty, administrators, committees, and external reviewers</li>
<li>Translate complex data into accessible insights that support strategic planning and resource allocation</li>
</ul>
Accreditation &amp; Compliance Support
<ul>
<li>Support regional and programmatic accreditation processes by providing evidence of student learning outcomes and program effectiveness</li>
<li>Maintain documentation and assessment records required for compliance and accreditation reviews</li>
<li>Collaborate with academic departments to ensure assessment activities meet external standards</li>
</ul>
Collaboration &amp; Consultation
<ul>
<li>Partner with faculty, department chairs, and academic leaders to develop program-specific assessment plans</li>
<li>Provide training and consultation on evaluation methodologies, assessment best practices, and data interpretation</li>
<li>Serve on institutional committees related to assessment, curriculum development, and strategic planning</li>
</ul>
 
Required Qualifications
<ul>
<li>Master's degree in Higher Education, Educational Research, Program Evaluation, Statistics, or related field (Doctorate preferred for senior positions)</li>
<li>2-5 years of experience in program evaluation, educational assessment, or institutional research in higher education</li>
<li>Proficiency with statistical software (SPSS, R, SAS, or similar) and data visualization tools</li>
<li>Strong understanding of assessment frameworks, learning outcomes, and evaluation methodologies</li>
<li>Knowledge of accreditation standards and compliance requirements in higher education</li>
<li>Excellent written and verbal communication skills with ability to present technical information to non-technical audiences</li>
</ul>
 
Preferred Qualifications
<ul>
<li>Experience with learning management systems, institutional databases, and survey platforms (Qualtrics, SurveyMonkey, etc.)</li>
<li>Familiarity with qualitative analysis software (NVivo, Atlas.ti, or similar)</li>
<li>Understanding of curriculum design and pedagogical approaches</li>
<li>Experience supporting regional or programmatic accreditation processes</li>
<li>Project management certification or experience managing multiple concurrent evaluations</li>
</ul>
 
Competencies
<ul>
<li>Analytical thinking and attention to detail</li>
<li>Collaborative approach with strong interpersonal skills</li>
<li>Ability to work independently and manage complex projects</li>
<li>Commitment to equity, diversity, and inclusive excellence in evaluation practices</li>
<li>Ethical handling of sensitive data and adherence to confidentiality standards</li>
<li>Adaptability and responsiveness to changing institutional priorities</li>
</ul>

Radiology tutor/program evaluator specialist

<h3>Job Description</h3>
Job Description
GENERAL JOB DESCRIPTION
Under the direction of the Business Office Director, the Patient Account Rep II will act as a trusted advisor and educator on healthcare related inquiries, including but not limited to billing, payments, collections, and general account inquiries.
DUTIES AND RESPONSIBILITIES
Provide outstanding customer service, resolving patient inquiries and complaints.
Provides itemized billing information and documentation to patients upon request.
Help patients and their families to understand their statement, answer questions about their balances and facilitate payment options.
Accept and process credit card and ACH check payments by phone.
Prepare and submit global physician and research company claims timely and accurately.
Follow up on global physician and research accounts for timely payments.
Accurately document all communications.
Review patient balances to ensure accuracy and follow up with patients to obtain payment.
 
QUALIFICATION FOR THE JOB
Education:
Highschool diploma or equivalent preferred
 
Experience:
Minimum of 1 year of experience in customer service in the medical field.

Patient Account Representative II - FT

<h3>Job Description</h3>
Job Description
RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene.
At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey.
DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026).
 
BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States.
GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. 
 
SUMMARY 
Looking for a competent Food expeditor to help keep a smooth workflow between the kitchen and the tables. 
The food expeditor is tasked with keeping the flow of service moving. Receiving and organizing incoming tickets, calling to sections what is working on the board and what is yet to be fired to ensure pick up times are proper, and food is coming to the pass in a timely manner. Working with the COD on ticket times and follow ups with sections. The general liaison between FOH and BOH in terms of requests and service issues. This person has a calm demeanor, can multitask and communicate effectively and efficiently during busy services to resolve issues. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 
 
<ul>
<li>Receiving and organizing food orders</li>
<li>Organizing the mise an place designated to the pass is set before service starts</li>
<li>Ensuring the efficient flow of orders from servers to the kitchen</li>
<li>Ensuring orders are being prepared with the correct priority</li>
</ul>
<ul>
<li>Ensuring ticket times are being kept</li>
<li>Following up with COD about any timing issues</li>
<li>Maintaining a calm demeanor to ensure communication is fluid between FOH and BOH operations, so issues are understood and resolved with as few words spoken as possible.</li>
<li>Alerting the COD when a heavy flow is coming, or a particular section is being inundated with orders to ensure they stay on track</li>
<li>Communicating with FOH about any 86’s or kitchen issues that may affect service or timing</li>
<li>Being the filter of questions from FOH about any long ticket times or general questions about allergies or special requests. Knowing when to involve the chef and when to directly answer to save the team’s time.</li>
<li>Alerting Managers when servers are not following steps of service or improperly sending orders/firing sequences</li>
<li>Being the second set of eyes for food consistency before items are sent to tables</li>
<li>Ensuring Comp and Void procedures are being followed. Following up immediately when improper voids are entered.</li>
<li>Reviewing any issue tables or tickets after service with COD for them to address with FOH management team. </li>
<li>Breaking down and cleaning the pass area before leaving and pass mise en place is washed and put away properly for the next days service.</li>
</ul>
 
SKILLS AND QUALIFICATIONS 

<ul>
<li>Proven experience as food expeditor or other restaurant positions</li>
<li>Understanding of health and safety rules in a restaurant</li>
<li>Dexterity in using kitchen equipment or utensils and carry heavy trays </li>
<li>Well organized and ability to lean and direct people</li>
<li>Excellent communication and negotiation skills </li>
<li>Outstanding coordination and negotiation skills</li>
<li>A customer-oriented approach</li>
<li>Great physical endurance </li>
<li>High school diploma, higher degree in hospitality or relevant field will be appreciated</li>
</ul>

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