<h3>Job Description</h3>
Job DescriptionJob description
Nation Security is seeking a talented, creative, and detail-oriented Web/Graphic Designer to join our dynamic team. We’re looking for someone who thrives in a fast-paced, collaborative environment and has a passion for creating innovative and visually appealing designs. If you have strong design and development skills, fresh ideas, and a positive attitude, we want to hear from you!
Responsibilities:
<ul>
<li>Design and create website wireframes and flowcharts to enhance user experience.</li>
<li>Develop high-quality, professional website layouts and user interfaces using Photoshop.</li>
<li>Collaborate with the marketing team to create engaging social media graphics and content that reflect the company's brand identity.</li>
<li>Design and develop web banners and other digital assets for various platforms.</li>
<li>Create eye-catching logos and marketing materials, including flyers, media kits, business cards, and brochures.</li>
<li>Stay current with design trends and bring fresh, creative ideas to each project.</li>
<li>Be ready to start immediately and contribute to the team's success from day one.</li>
</ul>
Qualifications:
<ul>
<li>2–5 years of experience working in an agency or as a freelance designer.</li>
<li>Strong ability to take direction and adapt to each client’s unique style and vision.</li>
<li>Up-to-date knowledge of the latest web design trends and best practices.</li>
<li>Proficient in graphic design software, including Photoshop, Illustrator, and InDesign.</li>
<li>Experience creating diverse online campaigns to promote products and services.</li>
<li>Excellent communication skills with a professional and confident presence.</li>
<li>Professional attire and demeanor.</li>
<li>Fluent in English (Spanish proficiency is a plus).</li>
</ul>
If you’re passionate about design and ready to make an impact, apply today and be part of a growing company that values creativity and innovation!
Job Type: Full-time
Pay: $25.00 per hour
Benefits:
<ul>
<li>Employee assistance program</li>
<li>Employee discount</li>
<li>Referral program</li>
</ul>

Web/Graphic Designer

<h3>Job Description</h3>
Job DescriptionSenior Client Support &amp; Onboarding Specialist Role Overview
The Senior Client Support &amp; Onboarding Specialist is a senior-level, hands-on role responsible for onboarding and supporting corporate clients using Cardone Training’s online university platform. This position serves as a trusted, experienced resource on the Client Support team, handling escalated client needs, supporting team consistency, and ensuring an exceptional client experience.
Responsibilities
<ul>
<li>
Conduct onboarding calls for new corporate clients on the Cardone Training online university platform
</li>
<li>
Serve as a primary point of contact for corporate clients following the initial sale
</li>
<li>
Guide clients through the onboarding process to ensure successful platform usage and adoption
</li>
<li>
Handle complex or escalated client questions and support issues
</li>
<li>
Maintain accurate and detailed client records and notes within the CRM
</li>
<li>
Monitor and support the Client Support inbox (Zendesk), ensuring timely and professional responses
</li>
<li>
Assist with training and supporting new or junior team members on tools, systems, and client communication standards
</li>
<li>
Maintain a strong working knowledge of Cardone Training content to properly coach and support clients
</li>
<li>
Answer inbound phone calls and provide professional customer support
</li>
<li>
Moderate and support live online trainings, events, and corporate sessions
</li>
<li>
Participate in company events involving corporate clients as needed
</li>
<li>
Identify recurring client issues or process gaps and communicate feedback to leadership
</li>
</ul>
Qualifications
<ul>
<li>
High school diploma or GED required
</li>
<li>
Minimum of 3 years of experience in customer support, onboarding, or client success roles
</li>
<li>
Strong professional phone presence and customer service skills
</li>
<li>
Experience supporting or mentoring peers preferred
</li>
<li>
Excellent written and verbal communication skills
</li>
<li>
Strong problem-solving skills and attention to detail
</li>
<li>
Positive, reliable, and service-oriented attitude
</li>
<li>
Technical aptitude with the ability to learn new systems quickly
</li>
<li>
Typing speed of approximately 40+ words per minute (WPM)
</li>
<li>
Experience with Google Workspace (Drive, Sheets, Docs)
</li>
<li>
Experience with CRM platforms such as HubSpot and support tools such as Zendesk preferred
</li>
<li>
Proficiency with Microsoft Office, Google Suite, and Mac operating systems
</li>
</ul>

Sr. Client Support

<h3>Job Description</h3>
Job Description
Job Title: Personal Lines – Account Manager Company: One Insurance Services Job Type: Full-Time, Permanent Work Location: Hybrid (South Florida preferred) Supplemental Pay: Bonus opportunities
About One Insurance Services
One Insurance Services specializes in providing comprehensive insurance solutions tailored to a diverse range of clients. As we continue to grow, we’re looking for a Personal Lines Account Manager to support our high-net-worth clientele with expert guidance and personalized service.
Key Responsibilities
<ul>
<li>Develop a deep understanding of the unique needs of mid-sized to high-net-worth individuals and deliver tailored insurance strategies</li>
<li>Manage and assess clients' insurance needs, offering expert advice on personal insurance products, including homeowners, auto, umbrella, fine art, jewelry, and other specialized coverages</li>
<li>Guide clients through the insurance process—from policy selection to claims support</li>
<li>Build and maintain strong client relationships, ensuring timely service and support</li>
<li>Collaborate with insurance carriers to secure optimal coverage and pricing</li>
<li>Oversee policy renewals, adjustments, and inquiries with accuracy and efficiency</li>
<li>Follow up with clients to address concerns and ensure satisfaction</li>
<li>Gather and organize required documentation for quoting and binding policies</li>
<li>Identify opportunities for cross-selling and up-selling within your book of business</li>
<li>Support the sales team with high-net-worth client acquisition by providing product expertise</li>
<li>Perform other duties as assigned</li>
</ul>
Qualifications
Experience:
<ul>
<li>5–7 years of experience in personal lines insurance, with a focus on mid- to high-net-worth clients</li>
<li>Proven ability to manage complex portfolios and deliver exceptional service</li>
<li>Experience negotiating with underwriters and carriers on behalf of clients</li>
</ul>
Education &amp; Certifications:
<ul>
<li>Active Florida 220 Insurance License (required)</li>
<li>High school diploma (required); college degree preferred</li>
<li>Professional designations such as CPCU, ARM, or CIC are highly desirable</li>
<li>Bilingual (English/Spanish) is a plus</li>
</ul>
Skills:
<ul>
<li>Deep knowledge of personal insurance products and Florida insurance markets</li>
<li>Strong interpersonal and communication skills</li>
<li>High attention to detail and excellent organizational abilities</li>
<li>Ability to work independently while collaborating in a fast-paced, team-oriented environment</li>
</ul>
What We Offer You
At One Insurance Services, we are committed to investing in your growth and success. Our culture encourages open communication, teamwork, and innovation.
You’ll enjoy:
<ul>
<li>Flexible work options: in-office, hybrid, or remote</li>
<li>Competitive compensation and benefits, including:
<ul>
<li>Medical, dental, and vision insurance</li>
<li>Company-paid life and short-term disability insurance</li>
<li>401(k) with matching contributions</li>
<li>Generous PTO, holidays, and personal time</li>
</ul>
</li>
<li>A strong work/life balance—because it matters</li>
</ul>
Equal Employment Opportunity (EEO) Statement
One Insurance Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected characteristic as defined by federal, state, or local laws.
Ready to take the next step in your insurance career? Apply today to join a team that values expertise, client care, and long-term growth.

Account Manager

<h3>Job Description</h3>
Job Description
Summary
The Referral Coordinator is responsible for the effective management of all incoming specialist referrals.
 
Duties and Responsibilities
<ol>
<li>Responsible for coordinating and processing of all patient referrals for specialty services.</li>
<li>Utilizes a high degree of accuracy in obtaining and verifying that all registration data, demographic and insurance information is correct and up to date.</li>
<li>Acts as liaison between Community Medical Group and other healthcare providers while exhibiting and utilizing a high level of customer services skills.</li>
<li>Performs eligibility checks on members as necessary by telephone or electronically as appropriate.</li>
<li>Follows procedures for proper authorization and processing of all referral services including obtaining approval from our medical director.</li>
<li>Supports physicians and patients in synchronizing appointments, authorizations and tests taking place in different clinics.</li>
<li>Sets up appointments and transportation as necessary.</li>
<li>Contacts the patient on a timely basis for all scheduling requirements.</li>
<li>Communicates with patients to ensure follow-through with referrals.</li>
<li>Ensures strict confidentiality of all health records, member information and follows HIPAA guidelines.</li>
<li>Coordinates pre-admission testing requirements with clinic personnel and patients.</li>
<li>Completes all administrative functions related with referral activities in an efficient manner.</li>
<li>Enters all referral, hospital, outpatient and other patient specialty health service authorizations into the computer system following CMG policies and procedures.</li>
<li>Responsible for monitoring all referral reports not received and follow-up in a timely manner.</li>
<li>Performs duties in honest and ethical manner.</li>
<li>Perform other duties as assigned.</li>
</ol>
Qualifications
<ol>
<li>Education/Experience:</li>
<li>Must have High school diploma or equivalent.</li>
<li>Prior experience in a clinical setting</li>
<li>MS Office programs experience.</li>
<li>Medical Assistant training or certification preferred.</li>
<li>Knowledge of medical terminology and CPT, HCPCS and ICD coding preferred.</li>
<li>Knowledge of Electronic Health Records (EHR) preferred</li>
</ol>
Skills:
<ol>
<li>Use relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.</li>
<li>Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines and standard accepted practices </li>
<li>Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.</li>
<li>Ability to work with individuals within and outside the organization, in professional and courteous manner.</li>
<li>Must develop constructive and cooperative working relationships with others.</li>
<li>Understand written sentences and paragraphs in work related documents.</li>
<li>Strong ability to use independent judgment and initiative.</li>
<li>Organized and able to manage competing priorities.</li>
<li>Resourcefulness in problem solving. </li>
<li>Actively look for ways to help people.</li>
<li>Strong written and verbal communications skills</li>
<li>Knowledge of medical terminology</li>
<li>Must be extremely detail oriented.</li>
<li>Strong organizational and interpersonal skills.</li>
<li>Knowledge of EHR</li>
<li>Bilingual skills preferred (English/Spanish or English/Creole)</li>
<li>Must develop constructive and cooperative working relationships with others.</li>
</ol>

Referral Coordinator

<h3>Job Description</h3>
Job Description
 
RDG Overview:
RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene.
 
At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey.
 
DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026).
 
BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States.
 
GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities.
 
Summary: 
The Learning &amp; Development Manager for the back-of-house culinary division is responsible for designing, implementing, and sustaining best-in-class culinary training programs across the organization. This role ensures culinary teams are properly trained, assessed, and supported with the tools and resources required to deliver consistent execution, operational excellence, and compliance with Department of Health and internal standards.

This individual will lead culinary onboarding, support new restaurant opening training roadmaps, manage skill development programs, and maintain compliance and certification standards across multiple venues. The ideal candidate brings a strong culinary foundation paired with demonstrated experience in training program development within high-volume, luxury, hospitality environments. This role reports into the Sr. Manager- Learning &amp; Development
RESPONSIBILITIES: 
 
Training &amp; Development
<ul>
<li>Create, update, and maintain culinary training programs, learning paths, and standard operating procedures aligned with brand standards.</li>
<li>Develop and deliver hands-on culinary training initiatives, including technique modules, recipe mastery, cooking method workshops, and station-specific skill development.</li>
<li>Create and manage annual culinary training calendar to support company-wide development priorities.</li>
<li>Directly coach and train culinary leadership to ensure learning consistency, accountability, and follow-through.</li>
</ul>
Assessments &amp; Skill Validation
<ul>
<li>Conduct culinary assessments at scaling intervals to validate capabilities across kitchen teams and identify development gaps.</li>
<li>Build assessment frameworks and rubrics for skill evaluations, recipe execution, plating standards, and food safety compliance.</li>
<li>Provide reporting, feedback, and recommended training plans in partnership with HR, Culinary Leadership, and Operations.</li>
</ul>
New Hire Onboarding &amp; Openings
<ul>
<li>Lead culinary training during new restaurant openings, including coordinating schedules, materials, culinary trainers, and performance evaluation checkpoints.</li>
<li>Oversee back-of-house new hire training and onboarding modules ensuring all culinary team members receive consistent immersion into culture, standards, safety, and execution expectations.</li>
<li>Create structured training timelines and role-specific training checklist compliance.</li>
</ul>
<ul>
<li>Full alignment with the Opening Critical Path, ensuring all BOH milestones are completed on schedule.</li>
<li>Task Force coordination, including scheduling, deployment, trainer expectations, and onsite leadership alignment during the opening phase.</li>
<li>Pre-opening BOH readiness audits, using detailed checklists to validate station setup, prep guides, food safety, equipment functionality, and consistency across all teams. (MAKING SURE THE TEAM IS TRAINED ON BOH SOPs)</li>
<li>Onsite support during Friends &amp; Family and Opening Week, with daily recaps, immediate retraining where needed, and full stabilization support.</li>
<li>BOH + FOH integration for openings, ensuring timing, expo flow, pacing, communication, and allergy/safety protocols are fully aligned.</li>
<li>Participation in post-opening debriefs, delivering insights, identifying gaps, and recommending adjustments to the opening process and training roadmaps.</li>
</ul>

Compliance &amp; Health Oversight
<ul>
<li>Develop and manage Department of Health compliance training programs, including food safety, sanitation standards, allergen awareness, and temperature control guidelines.</li>
<li>Partner with operations to ensure all culinary staff maintain necessary certifications and training records in compliance with regulatory requirements.</li>
<li>Conduct periodic kitchen compliance reviews to reinforce sanitation, SOP alignment, and safety behavior modeling.</li>
</ul>
Documentation, LMS, &amp; Reporting
<ul>
<li>Maintain accurate digital and onsite training materials, checklists, curriculum tools, and compliance tracking.</li>
<li>Support the development and use of an LMS platform for scheduling, learning records, and resource access.</li>
<li>Provide reporting and insights on training outcomes, assessments, certifications, and development progress.</li>
</ul>
Additional Responsibilities 
 
<ul>
<li>In partnership with our Sr. Manager, Learning &amp; Development, you will develop and lead Learning &amp; Development initiatives that align with business goals, talent strategies, and meet all compliance requirements.</li>
<li>Drive engagement and development at all levels of the organization and foster an environment of continuous learning to encourage career growth and succession readiness in BOH functions. </li>
<li>Conduct comprehensive needs analyses on a continuous basis, recognize emerging patterns, and provide recommendations to address gaps and/or potential opportunities.</li>
<li>Partner closely with the HR Team, and senior culinary management team to monitor the pulse of organizational needs and learning opportunities across RDG and diverse functions to align with Performance Management and career growth. </li>
<li>Research and implement best practices in instructional technology, tools, and approaches.</li>
<li>Assist with orientation facilitation, performance management preparation and service training when necessary. Cross training in all areas of learning &amp; development is essential. </li>
<li>Support the Chief People Officer, Sr. Learning &amp; Development Manager &amp; HR Team with additional/other HR duties or initiatives as necessary. </li>
</ul>
 
Requirements/Qualifications: 
 
<ul>
<li>Minimum 8 years of experience leading a culinary corporate learning program in a high-growth environment restaurant industry with many hourly and salaried employees, with deep experience in developing and driving learning strategies. </li>
<li>Bachelor’s degree in culinary arts, or related field of study or any equivalent combination of education and/or experience is required. </li>
<li>Previous experience as a corporate, executive or senior level chef or Culinary instructor adept at high volume, diverse and luxury cuisines required.</li>
<li>Strong understanding of food safety standards, DOH compliance requirements, and culinary best practices</li>
<li>Working knowledge of a Learning Management System (LMS).</li>
<li>Proficiency working with a variety of multimedia training platforms and driving strategy behind instructional design, including creating engaging and interactive learning curriculums using industry standards such as ADDIE and needs analysis. </li>
<li>Ability to create captivating training curriculum materials, slide decks and workbook training materials with ease. </li>
<li>Excellent team facilitation and presentation skills (platform skills) a MUST! </li>
<li>Certified Professional in Learning and Performance (CPLP) credential preferred.</li>
<li>Seasoned user of Microsoft office inclusive of Power Point, Excel, and Word. </li>
<li>Demonstrated success in fostering a learning culture that promotes engagement, retention, and career growth. </li>
<li>Strong ability to assess training effectiveness using data-drive metrics, feedback tools, and ROI analysis.</li>
<li>Experience leveraging learning tools, innovative digital tools, microlearning, and gamification to enhance learner engagement.</li>
<li>Deep understanding of front-and-back of house operations, brand standards, and luxury training. </li>
</ul>
Other Skills and Knowledge:
 
<ul>
<li>Superior verbal and written communication skills.</li>
<li>Adept at working in a fast-paced, deadline-driven environment with a task-driven focus.</li>
<li>Accustomed to serving as a Change Agent - highly adaptable, dependable with an entrepreneurial spirit.</li>
<li>Strong analytical and critical thinking skills to successfully troubleshoot and resolve unexpected roadblocks, barriers, and inquiries from internal and external clients.</li>
<li> Excellent relationship building capabilities with a keen ability to drive engagement. </li>
<li> Ability to work am, pm, holidays, weekends if there is a business necessity or venue opening requirement.</li>
</ul>

Physical Demands And Work Environment: 
 
General office assignments-(typing), which lends itself to repetitive motion. 
Sitting in a stationary position or standing in a classroom setting for several hours within the day 
Ability to travel to all venues (current and future) as required

Manager, Learning & Development - Culinary (BOH)

<h3>Job Description</h3>
Job Description
Lemontree Healthcare is seeking a dedicated and detail-oriented EVS Housekeeper to join our Environmental Services team. The EVS Housekeeper is responsible for maintaining the cleanliness, safety, and overall appearance of patient rooms, public areas, and other designated spaces within the healthcare facility. This role ensures that all areas meet the highest standards of cleanliness and infection control, supporting a safe and healthy environment for patients, staff, and visitors. 
Job Type: Part-time Schedule: Monday-Friday. every other weekend Shift: 7:00am-3:00pm 
Key Responsibilities: 
<ul>
<li>Cleaning &amp; Disinfection: Perform routine cleaning of patient rooms, bathrooms, offices, hallways, and public areas in accordance with established infection control and cleaning standards.</li>
<li>Floor Care: Sweep, mop, and vacuum floors, ensuring proper technique to maintain cleanliness and safety.</li>
<li>Trash &amp; Linen Removal: Empty trash cans, replace liners, and transport waste to disposal areas. Collect soiled linens and deliver them to the appropriate laundry facilities.</li>
<li>Inventory Maintenance: Monitor and restock cleaning supplies, ensuring all necessary materials are available for daily tasks. Report any shortages or issues to the EVS Supervisor.</li>
<li>Safety &amp; Sanitation: Follow all safety protocols, including the use of personal protective equipment (PPE). Ensure all cleaning equipment is functioning properly and is maintained in good condition.</li>
<li>Patient Interaction: Provide friendly, respectful service to patients, visitors, and staff while maintaining patient confidentiality and dignity. Respond to special cleaning requests in patient care areas.</li>
<li>Quality Control: Assist with quality assurance checks by reporting any concerns regarding cleanliness or safety hazards to the EVS Supervisor or Manager.</li>
<li>Compliance: Adhere to all healthcare facility policies, state regulations, and infection prevention protocols.</li>
</ul>
Qualifications: 
<ul>
<li>Education: High school diploma or equivalent preferred.</li>
<li>Experience: Previous housekeeping, janitorial, or environmental services experience in a healthcare setting is a plus, but not required.</li>
<li>Skills:
<ul>
<li>Ability to follow instructions and perform tasks independently.</li>
<li>Strong attention to detail and time management skills.</li>
</ul>
</li>
<li>Good communication and interpersonal skills.</li>
<li>Physical Requirements:
<ul>
<li>Ability to lift up to 25 lbs and push/pull heavy carts.</li>
<li>Ability to stand, walk, bend, and reach for extended periods.</li>
<li>Ability to work in a fast-paced environment and handle multiple tasks.</li>
</ul>
</li>
</ul>
Benefits: 
<ul>
<li>Dental insurance</li>
<li>Vision insurance</li>
<li>Health Insurance</li>
<li>401k</li>
<li>Paid time-off</li>
<li>Paid holidays</li>
<li>Referral program</li>
</ul>
 
Lemontree Healthcare policy is to provide equal employment opportunity to all qualified applicants and employees regardless of their race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, veteran status, status as a special disabled veteran, or any other protected criteria as established by federal, state, or local laws. Employment decisions at Lemontree are based solely upon relevant criteria, including an individual’s capabilities, qualifications, training, experience, and suitability. 
 Schedule: Monday-Friday. every other weekend Shift: 7:00am-3:00pm

Part-time Housekeeper | 7am-3pm M-F. Every other weekend

<h3>Job Description</h3>
Job Description
Our team is growing! We are seeking a detail-oriented Administrative Assistant to act as a Contract Administrator to help build and grow the business. The ideal candidate is organized, amicable, and wants to make an impact. The Contract Administrator will have a background in building and growing client relationships and a strong background in administrative roles. Reporting to the CEO, the Contract Administrator must be a motivated self-starter able to work effectively.
Location: Boca Raton, FL Schedule: Monday - Friday, Flexible Hours Pay: $15 - $17 per hour
Key Responsibilities:
<ul>
<li>Manage post-award administration of contracts and open orders.</li>
<li>Update QuickBooks Online with bills, invoices, and create purchase orders to manufacturers and suppliers.</li>
<li>Submit Post-Award Requests (PARs) on the Dibbs Website and update customers about contract modifications or delays.</li>
<li>Track suppliers' on-time delivery performance in the ERP system.</li>
<li>Create invoices and receiving reports using the WAWF/PIEE system.</li>
<li>Generate military shipping labels for orders using the Vendor Shipment Module (VSM) system.</li>
</ul>
Qualifications:
<ul>
<li>Bachelor’s or Associate’s degree in Business Administration, Accounting, or a related field.</li>
<li>3-5 years of experience in an administrative role.</li>
<li>Strong organizational and time-management skills, with attention to detail.</li>
<li>Proficient in Microsoft Office Suite and contract management software.</li>
<li>Excellent communication skills, both written and verbal.</li>
</ul>
Why Join Us? We foster a culture of innovation, collaboration, and excellence. Join our dynamic team and play a key role in supporting the growth of our business!

Administrative Assistant - Part time

<h3>Job Description</h3>
Job Description
 
Job Description 
 Housekeeper
NATURE OF WORK 

Contributes to the effective operations of the Encompass Onsite Cleaning Systems Environmental Services department, by daily cleaning and supplying of patient rooms, treatment rooms, restrooms, nurseries, nursing stations, lounges, offices, waiting areas, and other areas, as assigned, in accordance with standard policies and procedures. Encompass Onsite House Keepers use cleaning devices, products, supplies and equipment to perform their job. Removes trash and linen from the facility as needed 

EXAMPLES OF ESSENTIAL DUTIES 

<ul>
<li>Operates mechanized cleaning equipment, such as vacuums</li>
<li>Maintain facility in a sanitary and infection-free condition through washing, cleaning and replacement of equipment and furnishings. </li>
<li>Requires working in damp, dusty and dirty areas. Must clean up human waste and other body fluids, as required.</li>
<li>Responsible for disposal of trash, waste, and other disposable materials.</li>
<li>Must handle various cleaning solvents, chemicals, etc. Must comply with all regulations such as OSHA, EPA, State Health Department, etc. </li>
<li>Follow job assignments </li>
<li>Damp dust furniture, light fixtures, windowsills, etc.</li>
<li>Empty trash containers daily.</li>
<li>Wet mop floors in all rooms and bathrooms. Damp mop all corridor floors, lobby, dining areas, and others daily. </li>
<li>Clean wash basins, mirrors, commodes, &amp; showers.</li>
<li>Clean all air vents.</li>
</ul>
<ul>
<li>Report any needed repairs immediately to supervisor (such as leaky faucets or toilets, loose tile, broken windowpanes, missing nuts or screws, etc.)</li>
<li>Wash windows as scheduled.</li>
<li>Check entire area for spills, water, etc. periodically.</li>
<li>Follow instructions on use of germicidal solutions to clean. All procedures for solution use will be part of the housekeeper’s training</li>
<li>Other duties as assigned </li>
</ul>

KNOWLEDGE, SKILLS AND ABILITIES 

<ul>
<li>Basic reading, writing, and arithmetic skills required </li>
<li>Duties require verbal and written communication skills </li>
<li>Ability to prepare and maintain effective working relationships with other employees and the general public.</li>
</ul>

MINIMUM REQUIREMENTS 
<ul>
<li>Previous housekeeping experience is highly preferred</li>
<li>Prior hard surface (resilient floor) care experience is a plus, but not required</li>
<li>Valid Florida Driver’s license</li>
</ul>

PHYSICAL DEMANDS 
<ul>
<li>This position demands good physical and mental health.</li>
<li>The housekeeper will be required to lift, carry, walk, sit, push, pull and work a flexible schedule.</li>
<li>Must be able to move continuously during work hours </li>
<li>Must be able to lift and/or carry 25 to 45 pounds</li>
</ul>

SUPERVISION RECEIVED 
<ul>
<li>General supervision is received from a professional supervisor who confers on difficult problems and reviews completed work for quality of professional results. Tasks are usually performed under little direct supervision allowing use of independent judgment</li>
</ul>

SUPERVISION EXERCISED 
<ul>
<li>None</li>
</ul>

FLSA Status: Non-Exempt 
EEO Classification: Service Workers 
Encompass is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws. 
Our commitment to quality service and performance begins with attracting the most qualified employees and cleaning professionals who wish to work alongside leaders in the building maintenance field. With support and recognition from co-workers and management, our employees have an opportunity to attain the highest level of professional achievement and personal satisfaction in a dynamic and friendly environment.

Housekeeper

<h3>Job Description</h3>
Job Description
JOB TITLE: Pre-Caller 
REPORTS TO: Clinical Director / Registered Nursed / Physicians 
FLSA STATUS: Non-Exempt 
JOB SUMMARY: 
The Pre-Caller is responsible for contacting patients prior to their scheduled procedures to review medical and preparation information, ensure all documentation is complete, and promote patient readiness for their upcoming appointment. This position requires excellent communication skills, attention to detail, and professionalism in patient interactions. The Pre-Caller functions cooperatively with physicians, nurses, and administrative staff to support smooth clinical operations and enhance patient satisfaction.

QUALIFICATIONS/EDUCATION:
<ul>
<li>High school diploma or equivalent required; medical assistant or healthcare experience preferred.</li>
<li>Minimum of one (1) year of experience in a medical office or clinical setting.</li>
<li>Knowledge of medical terminology, patient scheduling systems, and EMR documentation.</li>
<li>Excellent communication and customer service skills.</li>
<li>Ability to handle confidential information with discretion and professionalism.</li>
<li>Basic understanding of GI procedures and preparation guidelines preferred.</li>
<li>Maintains Basic Life Support (BLS) certification (preferred).</li>
</ul>
 
CETIFICATIONS/LICENSES:
<ul>
<li>N/A</li>
</ul>
PRIMARY RESPONSIBILITIES
Patient Communication and Education
<ol>
<li>Contacts patients prior to scheduled procedures to confirm appointment date, time, and arrival instructions.</li>
<li>Reviews preparation instructions for upcoming procedures (e.g., colonoscopy prep, fasting, medication restrictions) and ensures patient understanding.</li>
<li>Provides procedure reminders and answers basic patient questions within the scope of knowledge.</li>
<li>Ensures patients understand transportation requirements and post-procedure care instructions.</li>
</ol>
Patient Information and Documentation
<ol>
<li>Accurately enters and updates patient demographic and clinical information into the electronic medical record (EMR) system.</li>
<li>Verifies insurance and referral information as needed.</li>
<li>Documents all patient communications, confirmations, and special notes (e.g., allergies, special needs).</li>
<li>Reviews and confirms completion of required forms and consents prior to the procedure date.</li>
</ol>
Clinical Information Review
<ol>
<li>Reviews medical history, medications, and allergies with the patient prior to the procedure.</li>
<li>Flags any discrepancies, missing data, or potential contraindications for nurse or physician review.</li>
<li>Ensures patients are reminded to bring an updated medication list on the day of the procedure.</li>
</ol>
Collaboration and Coordination
<ol>
<li>Communicates effectively with the nursing and clinical teams regarding patient readiness, cancellations, or rescheduling.</li>
<li>Coordinates with front office staff to confirm accurate scheduling and documentation.</li>
<li>Reports any patient concerns or abnormal findings to the supervising nurse or physician promptly.</li>
</ol>
Customer Service and Professionalism
<ol>
<li>Provides courteous and empathetic service in all patient interactions.</li>
<li>Maintains patient confidentiality and adheres to HIPAA and facility privacy policies.</li>
<li>Contributes to a supportive, team-oriented work environment.</li>
<li>Perform other related duties as assigned by management.</li>
</ol>
PHYSICAL DEMANDS:
<ul>
<li>Work involves prolonged periods of sitting, using the telephone and computer, and occasional light lifting (up to 25 pounds).</li>
<li>Must be able to communicate clearly and effectively by phone.</li>
</ul>

We offer Competitive salaries,
Benefits:
<ul>
<li>Health Insurance is covered 100% by the employer.</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Life Insurance</li>
<li>Paid time off</li>
<li>401k</li>
<li>401K matching</li>
</ul>

Pre-Caller

<h3>Job Description</h3>
Job Description
Position Title: Network Support and Security Technician 
Reports To: System Administrator, IT Director
Classification: Non-Exempt
WC Code: 8868
Position Type: Fifth Level Administrator
 
Major Responsibilities: It is the responsibility of the Network Security Technician to safeguard our university’s Network infrastructure and digital assets, ensuring the confidentiality, integrity, and availability of information systems. This role focuses on supporting network and security infrastructure, responding to technical issues, and helping staff with IT needs. This position involves monitoring, analyzing, and responding to security incidents, The IT office also provides training to staff in the use of different software and networking.
 
Key Responsibilities:
<ol>
<li>Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally.</li>
<li>Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities.</li>
<li>University Engagement: Participate in Commencement Exercises, new student orientation, university events, committees, self-studies, and University Commencement Ceremonies.</li>
<li>Special Projects: Execute special projects assigned by the President or supervisor.</li>
<li>Compliance Adherence: Ensure compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulation, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), and all other applicable federal, state, and local laws, rules, and regulations.</li>
<li>Assigned Duties: Undertake other assigned duties as required.</li>
</ol>
 
Position Responsibilities:
<ol>
<li>Assist staff with basic training in computer software or network use, as directed.</li>
<li>Respond promptly to requests from faculty, administration, or campus deans regarding hardware or software issues, escalating complex problems as needed.</li>
<li>Support the IT department operations and routine maintenance.</li>
<li>Document and report security incidents; assist in assessing their impact under supervision.</li>
<li>Monitor security alerts and respond to incidents within the Azure environment, escalating threats to Systems Administrators.</li>
<li>Assist with the installation and maintenance of security software, such as firewalls, antivirus, and encryption tools.</li>
<li>Conduct periodic vulnerability scans and patches.</li>
<li>Follow instructions from IT system administrators regarding access privileges and security controls.</li>
<li>Stay informed about basic security trends and participate in required training.</li>
<li>Conduct periodic audits of managed systems and help review network security settings.</li>
<li>Help secure Azure resources (VMs, databases, storage) by following established procedures.</li>
<li>Support the use and monitoring of Azure Sentinel and other security tools as directed.</li>
<li>Work with the IT team on security projects and daily operations.</li>
<li>Apply operating system and software updates to staff workstations.</li>
<li>Monitor and investigate system backups failures.</li>
<li>Coordinate with vendors for equipment replacement or support.</li>
<li>Support workstation setup, software testing, and remote assistance.</li>
<li>Monitor and investigate network security systems and resolve issues.</li>
<li>Document incidents and resolutions for routine technical issues.</li>
<li>Monitor and promptly respond to security incidents within our Azure environment, investigating and containing threats.</li>
<li>Manage Azure Sentinel, our cloud-native SIEM solution.</li>
<li>Maintain servers, routers, switches, LAN, WAN, Internet security, remote communications, and user accounts.</li>
<li>Provide user assistance with the proper and efficient use of their systems</li>
<li>Keep staff workstations up to date with OS patches, drivers, and software updates</li>
<li>Work with vendors on behalf of users and for replacement equipment</li>
<li>Ensure compliance with university policies and relevant regulations, conducting regular security audits and assessments.</li>
<li> Provide technical support and training to staff on cybersecurity best practices.</li>
</ol>
 
Requirements:
<ul>
<li>Four-year university degree in CIS/MIS/CS/IS and/or 3+ years equivalent work experience in an IT Network Support role</li>
<li>Familiarity with Azure services (such as Azure AD, Azure Firewall)</li>
<li>Experience with network security tools such as firewalls, antivirus software, and basic intrusion detection systems.</li>
<li>Understanding of VPNs, LAN/WAN networking, and basic patch management.</li>
<li>Knowledge of fundamental system security concepts (e.g., firewall rules, data backup and recovery).</li>
<li>Familiarity with Windows and Mac operating systems; ability to provide desktop support.</li>
<li>Experience working with Microsoft/Windows products (such as Office 365, DNS, DHCP, Windows Server environments).</li>
<li>Experience with setup and maintenance of network devices (switches, routers, firewalls).</li>
<li>Ability to follow established procedures for asset management and patch management.</li>
<li>Understanding of Active Directory and security best practices.</li>
<li>Strong communication and teamwork skills; able to follow instructions and escalate issues as needed.</li>
<li>Commitment to maintaining confidentiality and privacy of information and records.</li>
<li>Willingness to work flexible hours, including occasional weekends or after-hours support.</li>
<li>Entry-level certifications such as CompTIA Network+ or Security+ are preferred but not required.</li>
<li>Experience working with Windows / Mac OSX desktop.</li>
<li>Experience working on infrastructure configurations, i.e. switches, routers, firewalls and low-voltage cable</li>
<li>Experience working with Asset/Image Management and patch management solution</li>
<li>Microsoft Active Directory and Security best practices.</li>
<li>Must be a flexible and reliable team player</li>
<li>Possess the uncompromised ability to protect the confidentiality/privacy of others and company documents and records.</li>
<li>Strong communication skills: must be comfortable with engaging in a variety of different communicative modes; verbal, non-verbal, and written with different levels of management</li>
<li>Must have a strong command of reasoned, measured decision-making processes based upon analyzing the pros and cons of each potential decision to be made.</li>
<li>Must be able to work weekends and after hours whenever needed</li>
</ul>

License/Certification:
<ul>
<li>Azure: Azure Security Engineer Associate, Azure Administrator (Preferred)</li>
<li>CompTIA Security+,</li>
<li>LAN/Networking: 2 years (Required)</li>
<li>Active Directory: 2 years (Required)</li>
<li>CompTIA Network+ 3 years (Required)</li>
</ul>
 
Job Type
Full-time

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