<h3>Job Description</h3>
Job DescriptionJob Description 
Customer Service Representatives perform customer service duties and pizza maker duties. They are responsible for providing quality customer service as well as making our delicious food with pride.
What we offer:
<ul>
<li>Benefits – Domino’s offers excellent benefits to team members (eligibility for certain benefits dependent on approximate hours worked per week)</li>
<li>Schedule - We offer flexible scheduling and opportunities for overtime</li>
<li>Perks – Discounts on menu items, safe work environment, and opportunities for growth</li>
</ul>
What we’re looking for in our Customer Service Representatives:
<ul>
<li>Demonstrates ability to maintain food and team member safety</li>
<li>Excellent customer service skills</li>
<li>Ability to operate store technology</li>
<li>Ability to assist with store operations</li>
</ul>
Qualifications 
Minimum job requirements:
<ul>
<li>Must be 16 years of age or older</li>
</ul>
 Additional Information 
At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino’s store owners, 90% of which started as delivery drivers and pizza makers in our stores!

Crew Member (03128) - 27335 S Dixie Hwy

<h3>Job Description</h3>
Job Description
Freebee&nbsp;is an electric vehicle transportation company that brings free and comfortable transportation to different cities within Florida and Virginia. We’re an eco-friendly and hospitality company that takes pride in being there for the people of the communities which we serve. All of our drivers use our electric vehicles. Which means that you’ll never have to pay for gas, never have to pay for insurance, and won’t add thousands of miles to your own vehicle.
Driver/Ambassador
 Job Description:
We’re looking for drivers. People who put safety first, enjoy helping others, and want to be part of a company that’s growing rapidly and changing the world of transportation.&nbsp; Our drivers are more than just drivers. They’re caring individuals who take pride in helping others by being “part” of the communities we service. They’ll help seniors and people with disabilities get in and out of our vehicles. They’ll give advice to tourists looking for places to go. They’ll help students without cars to get where they need to go within a community. They’ll take exceptional care of expectant moms and people with disabilities.
Responsibilities:
<ul>
<li>Providing safe and reliable transportation within our communities while engaging in the highest level of customer service to our passengers is priority number one.</li>
<li>Ensuring daily that vehicles are both clean and safe for daily rides.</li>
<li>Use navigation apps to determine the optimal route to ensure multiple passengers arrive at their destination in a timely manner.</li>
<li>Acting as a Community ambassador for Freebee and any other partnering company, this can include handing out samples and advertising events. &nbsp;</li>
</ul>
Position Requirements:
<ul>
<li>You must be at least 22 years old</li>
<li>Must have a passion for helping others</li>
<li>Must have a valid Florida Driver’s License Have 3+ years of licensed driving experience in the United States</li>
<li>Must possess strong communication skills</li>
<li>Ability to multitask and navigate a driver app</li>
<li>Must have a clean driving record and (Both reviewed prior to hire)</li>
<li>Must be able to pass the pre-employment drug test, criminal background check and physical</li>
</ul>
 Position Benefits:
<ul>
<li>Health, Dental &amp; Vision Insurance: Stay covered with our comprehensive healthcare plans.</li>
<li>401(k) Retirement Plan: Start saving for your future with self contributions.</li>
<li>Life Insurance: Company-provided life insurance for peace of mind.</li>
<li>No Vehicle Costs: Drive our electric vehicles — no gas, no maintenance, no insurance costs.</li>
<li>Flexible Scheduling: Full-time and part-time shifts available to fit your lifestyle.</li>
<li>Paid Training: Get fully trained and paid while you learn the ropes.</li>
<li>Community-Focused Work: Make a difference by helping people and supporting local communities.</li>
</ul>
 A Day in the Life of a Freebee Community Ambassador . . .
<ul>
<li>Report to your Freebee hub, usually a Municipal Garage, where our eco-friendly vehicles await.</li>
<li>Open the Freebee app and start your day by logging in.</li>
<li>Walk through our comprehensive vehicle checklist to make sure all is well with the vehicle.</li>
<li>Spot an issue? Alert the management – they've got your back.</li>
<li>Clean up your vehicle’s interior. A clean space makes for happy passengers.</li>
<li>Alert your team in the designated group chat, announcing you’re ready to start the day.</li>
<li>Hit the road and navigate the zones assigned to you.</li>
<li>Need help – call our Customer Support Team is just a call away, always ready to assist.</li>
<li>Wrap Up &nbsp;the day by returning your vehicle to the Freebee garage. After a quick cleaning session, plug the vehicle&nbsp; into our charging stations – and you’re done for the day</li>
</ul>
 At Freebee, we celebrate diversity. We’re proud to be an equal opportunity workplace and we will never discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other&nbsp;relevant or protected characteristics as protected by law.
Freebee es una empresa de transporte de vehículos eléctricos que brinda transporte gratuito y cómodo a diferentes ciudades dentro de Florida y Virginia. Somos una empresa ecológica y de hospitalidad que se enorgullece de estar presente para las personas de las comunidades a las que servimos. Todos nuestros conductores utilizan nuestros vehículos eléctricos, lo que significa que nunca tendrá que pagar por gasolina, nunca tendrá que pagar por seguro y no tendrá que...
Conductor / Embajador
Descripción del trabajo:
Estamos buscando conductores. Personas que ponen la seguridad en primer lugar, disfrutan ayudando a los demás y desean ser parte de una empresa que está creciendo rápidamente y cambiando el mundo del transporte. Nuestros conductores son más que simples conductores. Son individuos solidarios que se enorgullecen de ayudar a los demás al ser "parte" de las comunidades a las que prestamos servicio. Ayudarán a personas mayores y personas con discapacidades a subir y bajar de nuestros vehículos. Darán consejos a turistas que buscan lugares para ir. Ayudarán a estudiantes sin automóviles a llegar a donde necesitan ir dentro de una comunidad. Cuidarán especialmente a futuras mamás y personas con discapacidades.
Responsabilidades:
<ul>
<li>Proporcionar transporte seguro y confiable dentro de nuestras comunidades mientras se brinda el más alto nivel de servicio al cliente a nuestros pasajeros, es la prioridad número uno.</li>
<li>Asegurarse diariamente de que los vehículos estén limpios y seguros para los viajes diarios.</li>
<li>Utilizar aplicaciones de navegación para determinar la ruta óptima y garantizar que varios pasajeros lleguen a su destino de manera oportuna.</li>
<li>Actuar como embajador de la comunidad para Freebee y cualquier otra empresa asociada, lo que puede incluir la entrega de muestras y la publicidad de eventos.</li>
</ul>
Requisitos del puesto:
<ul>
<li>Debe tener al menos 22 años de edad</li>
<li>Tener pasión por ayudar a los demás</li>
<li>Tener una licencia de conducir válida de Florida</li>
<li>Tener 3 años o más de experiencia de conducción con licencia en los Estados Unidos</li>
<li>Tener habilidades de comunicación sólidas</li>
<li>Capacidad para realizar varias tareas y navegar en una aplicación de conductor</li>
<li>Tener un historial de conducción limpio (ambos revisados antes de la contratación)</li>
<li>Debe poder pasar la prueba de drogas previa al empleo, la verificación de antecedentes penales y el examen físico</li>
</ul>
Beneficios del Puesto
<ul>
<li>Seguro médico, dental y de la vista: Mantente protegido con nuestros planes de salud completos.</li>
<li>Plan de jubilación 401(k): Comienza a ahorrar para tu futuro con aportes personales.</li>
<li>Seguro de vida: Seguro de vida proporcionado por la empresa para tu tranquilidad.</li>
<li>Sin gastos de vehículo: Maneja nuestros vehículos eléctricos — sin pagar gasolina, mantenimiento ni seguro.</li>
<li>Horarios flexibles: Turnos de tiempo completo o medio tiempo que se adaptan a tu estilo de vida.</li>
<li>Capacitación pagada: Recibe entrenamiento completo y recibe pago mientras aprendes.</li>
<li>Trabajo enfocado en la comunidad: Marca una diferencia ayudando a las personas y apoyando a las comunidades locales.</li>
</ul>
 Un día en la vida de un embajador de la comunidad de Freebee...
<ul>
<li>Presentarse en su centro de Freebee, generalmente un garaje municipal, donde esperan nuestros vehículos ecológicos.</li>
<li>Abra la aplicación Freebee y comience su día iniciando sesión.</li>
<li>Pase por nuestra lista de verificación exhaustiva del vehículo para asegurarse de que todo esté bien con el vehículo.</li>
<li>¿Ha detectado algún problema? Alerte a la administración, ellos lo respaldan.</li>
<li>Limpie el interior de su vehículo. Un espacio limpio significa pasajeros felices.</li>
<li>Alerte a su equipo en el chat grupal designado, anunciando que está listo para comenzar el día.</li>
<li>Salga a la carretera y navegue por las zonas asignadas.</li>
<li>¿Necesita ayuda? Llame a nuestro equipo de soporte al cliente, siempre listo para ayudar.</li>
<li>Termine el día regresando su vehículo al garaje de Freebee. Después de una rápida sesión de limpieza, conecte el vehículo a nuestras estaciones de carga, y habrá terminado por el día.</li>
</ul>
En Freebee, celebramos la diversidad. Nos enorgullece ser un lugar de trabajo con igualdad de oportunidades y nunca discriminaremos en función de raza, religión, color, origen nacional, sexo, orientación sexual, edad, estado de veterano, estado de discapacidad o cualquier otra característica relevante o protegida según lo establecido por la ley.
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Islamorada Driver/Ambassador

<h3>Job Description</h3>
Job DescriptionOverview
 Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. 
Job Description 
 As a Security Officer - Armed Bike Patrol in Homestead, FL, you will serve and safeguard clients in a range of industries such as Government, and more. Join Allied Universal as an armed patrol officer supporting government locations. In this dynamic role, you will patrol assigned areas, help to deter security-related incidents, and provide outstanding customer service through clear communication. This position requires both armed and driving responsibilities, offering the opportunity to be an integral part of a team that values reliability, agility, and integrity while putting people first. 
Position Type: Full Time
 Pay Rate: $27.01 / Hour 
Job Schedule:
DayTimeMon10:00 PM - 06:00 AMThur10:00 PM - 06:00 AMFri10:00 PM - 06:00 AMSat10:00 PM - 06:00 AMSun10:00 PM - 06:00 AM
Why Join Us:
<ul>
<li>Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.</li>
<li>Career Growth: Get paid training and access to career growth opportunities.</li>
<li>Financial Benefits: Participate in our retirement savings plan to invest in your future.</li>
<li>Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.</li>
</ul>
What You'll Do:
<ul>
<li>Provide customer service to clients by carrying out security-related procedures, following site-specific policies, and responding to emergency situations as appropriate.</li>
<li>Respond to incidents and critical situations in a calm, problem-solving manner, utilizing appropriate protocols for an armed patrol post.</li>
<li>Conduct regular and random patrols throughout the assigned location and its perimeter to help to deter unauthorized activities and observe for unusual conditions.</li>
<li>Monitor and report on access control points, checking for appropriate credentials and/or identification as required by site procedures.</li>
<li>Document and report all incidents, observations, and actions taken during the shift in accordance with Allied Universal and client protocols.</li>
<li>Assist law enforcement and/or emergency responders as needed by providing information and support during incidents at the location.</li>
<li>Maintain a visible presence to help to deter potential threats and provide reassurance to employees, visitors, and the public within the government environment.</li>
</ul>
Minimum Requirements:
<ul>
<li>Have at least 3 years of combined law enforcement, military, or security-related experience or possess a college degree.</li>
<li>Provide proof of high school diploma or GED as required by the client.</li>
<li>Be at least 21 years of age.</li>
<li>A valid driver's license is required in accordance with Allied Universal driver policy requirements.</li>
<li>Be able to ride a bike.</li>
<li>Be at least 21 years of age for armed roles.</li>
<li>Possess a high school diploma or equivalent.</li>
<li>As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.</li>
<li>Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.</li>
<li>As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.</li>
<li>Participate in industry-specific security training programs.</li>
<li>Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.</li>
<li>A valid driver's license will be required for driving positions only.</li>
</ul>
 Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: <a href="http://www.aus.com" target="_blank">www.aus.com</a>. 
 If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: <a href="http://www.aus.com/offices" target="_blank">www.aus.com/offices</a>.
Requisition ID 2025-1484430

Security Officer - Armed Bike Patrol

<h3>Job Description</h3>
Job Description
Bartender
Job Summary
<ul>
<li>Mixes and serves alcoholic and nonalcoholic beverages to customers of the bar.</li>
<li>General Accountabilities.</li>
<li>Takes drink and sometimes food orders from customers of the bar or wait staff.</li>
<li>Collects money for drinks served.</li>
<li>Slices fruit for garnishing drinks.</li>
<li>Cleans bar and arranges glasses to create an attractive display.</li>
<li>Replenishes bar snacks.</li>
<li>Requisitions for liquor or beverages.</li>
<li>Be knowledgeable on wine, brands of beer, and liquor (as well as the ingredients for the most common cocktails).</li>
<li>Follow all alcoholic beverage laws, policies and regulations</li>
<li>Deliver drink orders to each guest in a timely, and efficient manner</li>
</ul>
*The company reserves the right to add or change duties at any time.
Job Qualifications
<ul>
<li>21 years of age or older MINIMUM</li>
<li>Excellent verbal and written communication Problem solving Active listening Adaptability</li>
<li>Experience on food service</li>
<li>Previous experience creating new craft cocktail menus</li>
<li>Positive attitude.</li>
<li>Outgoing with a great personality</li>
<li>Be able to work on weekend and holidays.</li>
<li>Must be legally authorized to work in the United States</li>
<li>Stand/walk/bend for extended periods of time.</li>
<li>Organized</li>
<li>Strong Work Ethic</li>
</ul>
Education: Valid certification for the serving of alcohol Experience: A few months to 1 year of experience
Company DescriptionMamma Mia Pizzeria and Italian Restaurant 2 has been building a 30-year tradition from New York to Miami. We invite you to join our team proudly serving guests an authentic Italian experience in a warm familiar ambiance! 
<h3>Company Description</h3>
Mamma Mia Pizzeria and Italian Restaurant 2 has been building a 30-year tradition from New York to Miami. We invite you to join our team proudly serving guests an authentic Italian experience in a warm familiar ambiance!

Server/Bartender

<h3>Job Description</h3>
Job Description
Benefits:
<ul>
<li>Weekly paychecks</li>
<li>Flexible Hours</li>
<li>Free Pizza on your first shift and continuing Discount of 50% OFF</li>
<li>Direct Deposit and debit cards</li>
<li>Training and recognition programs</li>
<li>Competitive Compensation</li>
<li>Benefits- Medical, paid vacation, **Benefits vary based on hours worked/ Position.</li>
</ul>
Shift Leader
The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices.
 
Responsibilities
<ul>
<li>Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company’s product goal. Commits to meeting the needs and expectations of the restaurant’s customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.</li>
<li>Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.</li>
<li>Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.</li>
<li>Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss.</li>
</ul>
Key Ingredients
<ul>
<li>High School diploma or GED preferred.</li>
<li>Serv-Safe/Local or State Food Service Certification preferred</li>
<li>Previous restaurant shift lead experience preferred</li>
</ul>
Skills: Cash management; planning and organization; effective communication
 We use eVerify to confirm U.S. Employment eligibility.

Shift Leader

<h3>Job Description</h3>
Job Description
Benefits:
<ul>
<li>Weekly paychecks</li>
<li>Flexible Hours</li>
<li>Free Pizza on your first shift and continuing Discount of 50% OFF</li>
<li>Direct Deposit and debit cards</li>
<li>Training and recognition programs</li>
<li>$150 referral program</li>
<li>Competitive Compensation</li>
<li>Benefits- Medical, paid vacation, **Benefits vary based on hours worked/ Position.</li>
</ul>
Restaurant Team Member
The Restaurant Team member performs assigned workstation duties to ensure quality products and service are delivered to our customers meeting Papa John’s standards. Comply with Papa John’s uniform, appearance, and operations standards as defined in the Operations Manual, PIZZAcademy, Team Member Handbook, and with federal, state, and local laws and ordinances.
Responsibilities
<ul>
<li>Perform assigned workstation duties including making quality products, preparing ingredients, taking orders, providing quality customer service through positive and professional interaction with customers by phone or in person, and acting with a sense of urgency in everything they do.</li>
<li>Work as part of a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties, including cleaning, at the end of each shift. Enhance the company’s image by complying with uniform and appearance standards. Contribute to an atmosphere of teamwork, energy and fun.</li>
<li>Accurately use the FOCUS System, process cash, and/or credit card transactions. Support sales efforts by suggestively selling to increase the check average when taking an order. Protect the company’s assets by maintaining organized, safe and clean work areas; comply with safety and security standards at all times.</li>
</ul>
Key Ingredients
<ul>
<li>You must be hard working, team-oriented, friendly, honest and have great customer service skills.</li>
<li>Reliable transportation to and from work</li>
<li>Must be 16 or older</li>
</ul>
At Papa John's we consider all of our team members to be more than just employees! We care about you and your development. In fact, most of our promotions come from within! So become a part of the Papa John's family and join us as team member. 
"THIS IS A FRANCHISE POSITION At Papa John's, people are always our top priority. Our secret ingredient is YOU! Our employees are much like our toppings. They’re all different, but come together to make the ultimate pizza! Will you be the pepperoni or the banana pepper to our team? Part time &amp; full time positions currently open. We’ll train you on everything you need to know!"
 We use eVerify to confirm U.S. Employment eligibility.

Restaurant Team Member

<h3>Job Description</h3>
Job Description
Position: Spanish-English Sales Representative - who can conduct In-Home demos and sell water treatment systems to homeowners.
Areas Available: Miami Dade Territory
HOT Leads and qualified and confirmed appointments - Earn $125K to 250K + NO Cold Calling! NO Canvassing! Qualified and confirmed appointments for you to close all day everyday!
TRAINING - Full Training provided Must have an outgoing personality and be comfortable Closing on a "1 Call "Basis
SALES POSITION: • Earn $125,000-$250,000+ conducting in-home water testing &amp; selling water treatment systems • Must have outgoing personality, will train no industry experience necessary • Be comfortable closing on a 1 call basis
ESSENTIAL DUTIES AND RESPONSIBILITIES: • Establish rapport with customers and conduct in-home water testing • Sell water treatment systems and complete all necessary paperwork
REQUIREMENTS: • 1 call closer
COMPENSATION: • Competitive Compensation-Earn $125K to $250K+ per year • HOT Leads Daily • Advancement opportunities
TO APPLY: All Qualified Applicants are expected to submit a brief explanation of their background stating why they would be a comfortable fit for this career position, along with a current resume and contact phone number. All qualified applicants will be contacted for a phone interview.
 #hc211999

Spanish-English Sales Rep Warm Leads $150K-$250K

<h3>Job Description</h3>
Job Description
About the Job:&nbsp;
As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards. You'll take charge, resolving customer concerns and ensuring every guest leaves satisfied. Your leadership will inspire others as you coach and guide your team to success. Partnering with the management team, you'll play a key role in business initiatives, helping to shape the future of our restaurant. This role is perfect for someone who thrives in a fast-paced environment and is ready to take ownership and drive results.
 
The Day-to-Day:&nbsp;
<ul>
<li>Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs.</li>
<li>Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances.</li>
<li>Ensure food safety, quality, and accuracy of orders.</li>
<li>Resolve customer complaints quickly, maintaining positive customer relations.</li>
<li>Provide regular feedback to the GM on Team Member performance.</li>
<li>Offer ongoing constructive and positive feedback to Team Members.</li>
<li>Actively participate in training Team Members.</li>
<li>Handle conflicts constructively and work with the GM to achieve resolution.</li>
<li>Assist the GM in screening Team Member candidates.</li>
<li>Assist with Profit &amp; Loss management by following cash control and security procedures, maintaining inventory, and managing labor.</li>
<li>Oversee proper product preparation, rotation, portioning, cooking, and holding times.</li>
<li>Assist the GM with facility maintenance and ensure health and safety standards are always followed.</li>
</ul>
 
Is this you?&nbsp;
<ul>
<li>1 year of restaurant/retail experience, with 3 months shift lead experience preferred</li>
<li>Adheres to cash, security, inventory, and labor policies</li>
<li>Must be at least 18 years of age&nbsp;</li>
<li>Accessibility to dependable and reliable transportation&nbsp;</li>
<li>Excellent communication skills, management/leadership and organizational skills.&nbsp;</li>
<li>Physical dexterity required (the ability to move up to 45 lbs. from one area to another).&nbsp;</li>
<li>Attendance and Punctuality a must&nbsp;</li>
<li>Operating of cash register as needed and making change for other cashiers.&nbsp;</li>
<li>Basic Math skills&nbsp;</li>
<li>Maintains customer satisfaction and adheres to health and safety standards</li>
<li>Promotes and champions Taco Bell’s culture and values</li>
<li>Provides constructive feedback to Team Members</li>
<li>Executes shift duties accurately and efficiently</li>
<li>Promotes equity, inclusion, and belonging</li>
<li>Ensures teammates and customers enjoy a positive experience</li>
</ul>
 
Work-Hard, Play-Hard:&nbsp;
<ul>
<li>Competitive pay</li>
<li>Free bachelor's degree and scholarship programs</li>
<li>Free meals</li>
<li>Flexible schedules! Day, evening, and late night</li>
<li>Vacation pay and additional Paid Time Off</li>
<li>Medical benefits</li>
<li>401k retirement plan with 6% match</li>
<li>Health and wellness programs</li>
<li>Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more</li>
<li>Más earth! Commitment to a sustainable future</li>
</ul>
 
This offer is contingent upon a satisfactory background check and proof of your work eligibility. 
The range for this role is $14-$22/hour. Compensation may vary based on geographic location and experience.

Shift Manager

<h3>Job Description</h3>
Job DescriptionSalary: $45,000 per year 
Position Summary:
Case Manager 
The Case Manager plays a crucial role in coordinating and documenting client care to ensure seamless service delivery. They act as a liaison between healthcare providers, courts, families, and external agencies, facilitating comprehensive client support. Responsibilities include implementing case management services per individualized service plans, collaborating with the Treatment Team, and maintaining accurate documentation and reports. The Case Manager upholds strict client confidentiality, actively participates in team meetings, and attends required training. Additionally, they familiarize themselves with Medicaid billing processes and are prepared to assist in emergencies, including disaster evacuations. This position requires strong organizational, communication, and problem-solving skills to support clients effectively on their recovery and care journey.
GENERAL STANDARDS
<ul>
<li>Is familiar with the New Hope Therapeutic Community model rules and regulations</li>
<li>Completes responsibilities within designated timeframes.</li>
<li>Meets residential program standards established by CARF, local, and government-related entities.</li>
<li>Demonstrates knowledge of New Hope policies and procedures</li>
<li>Addresses clients and other staff members appropriately</li>
<li>Communicates client needs and concerns to the appropriate staff member, if necessary</li>
</ul>
AGENCY REQUIRED STANDARDS
<ul>
<li>Demonstrates awareness and sensitivity to all types of issues related to client diversity, including cultural, ethnic, language, gender preference, sexual orientation, physical handicap, and spiritual diversity.</li>
<li>Keeps the work area clean and organized.</li>
<li>Attends and actively participates in staff meetings at least 50% of the time.</li>
<li>Able to increase work pace and prioritize accommodating emergencies or rush assignments.</li>
<li>Clarifies assignments/responsibilities with the administrative staff.</li>
</ul>
Essential Duties and
Responsibilities as Case Manager:
<ul>
<li>Assist with the coordination and documentation of client linkage to care.</li>
<li>Act as liaison between health care providers, courts, families, and outside agencies.</li>
<li>Run two to three groups related to Wellness Recovery Action Plan (WRAP) and Activities of Daily Living skills (ADL's)</li>
<li>Provide case management services in accordance with the service plan as appropriate to the program.</li>
<li>Please coordinate with the Treatment Team members and provide them with the appropriate reports before the meeting.</li>
<li>Completes documentation and reports as necessary.</li>
<li>Attends staff meetings weekly and participates as a team member.</li>
<li>Upholds total confidentiality with respect to clients in all instances.</li>
<li>Attend training and in-services as required.</li>
<li>Performs other duties as appropriate and assigned.</li>
<li>In case of an emergency, hurricane, or other disaster, the employee is willing to evacuate with the clients to the appropriate facility, if needed.</li>
<li>Become familiar with the Medicaid billing process.</li>
</ul>
Qualifications: To successfully perform in this position, the employee must be able to execute each duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities required. Reasonable accommodation will be provided to enable employees with disabilities to perform the essential functions.
 
Education and/
or Experience: Bachelors degree in psychology, social work, or another related field is preferred. One year of experience in counseling. Must be able to provide their own vehicle, vehicle insurance, and have a current FL drivers license. In some instances, it may be necessary to transport clients in an agency vehicle; therefore, a class D license is preferred. Experience working in an addiction counseling setting.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written or oral form.
Physical demands:
The physical demands described here are representative of those required of an employee to perform the essential functions of this job successfully. Reasonable accommodation will be provided to enable employees with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use their hands and be able to talk, hear, and see. The employee will have to sit and stand for extended periods. Specific visual abilities required for this job include close, distance, and peripheral vision. The employee may occasionally be required to lift and/or move up to fifteen pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation will be provided to enable employees with disabilities to perform the essential functions. Most of the work is in a climate-controlled facility. The noise level varies from quiet to moderate to loud.
By applying for this position, you must acknowledge the following statement:
I have read the above position description, I understand the position requirements, and I know that I will be held accountable for accomplishing the above-described tasks and responsibilities

Residential Substance Abuse Case Manager

<h3>Job Description</h3>
Job DescriptionSalary: 
Outreach Worker
A Homeless Community Outreach Worker promotes programs and resources to street homeless individuals in the community and performs a variety of services to encourage street homeless individuals to participate in programs that enable them to remain housed and stable. The work of this class involves no supervisory duties or responsibilities.
Incumbents receive close supervision from a superior. Employees work a conventional workweek that includes evening hours and may require weekend work. Work is performed both in an office under normal working conditions and in neighborhoods where incumbents may be exposed to extremes of heat and bad weather. Work requires minimal physical exertion.
 Responsibilitiesof the Program Coordinator position include but are not limited to:
<ul>
<li> Visits communities and canvasses neighborhoods.</li>
<li> Acquaints homeless individuals with and provides assistance encourage utilization of community services; explains and reinforces services resources available to persons needing special assistance, including social, health, or other programs that offer resources and provide services to the homeless.</li>
<li> Develops a relationship with homeless individuals through frequent visits to foster, supports, and encourage participation in programs.</li>
<li> Processes applications or registration forms for services; may complete client demographic logs and other statistical information.</li>
<li> Visits with homeless individuals on the street and confers about obstacles preventing participation in the program and means of overcoming those obstacles.</li>
<li> May drive a van or company car; complete daily vehicle inspection report; may clean vehicle; and may maintain all safety conditions in the vehicle.</li>
<li> Maintains log of daily activities and completes simple reports and other forms.</li>
<li> Researches community resources that benefit homeless individuals and enhance services provided by community programs.</li>
<li> Performs related work as required.</li>
</ul>
 The ideal candidate will have:
<ul>
<li> Thorough knowledge of English usage; bilingual Spanish preferred.</li>
<li> Knowledge of available community resources.</li>
<li> Knowledge of community neighborhoods and areas populated by homeless individuals.</li>
<li> Thorough knowledge of reference and research methods and techniques used in collecting, compiling and organizing data.</li>
<li> Thorough knowledge of moderately complex analytical principles and techniques.</li>
<li> Demonstrated ability to prepare and present reports.</li>
<li> Demonstrated ability to collect, compile, edit, classify and tabulate statistical and qualitative data.</li>
<li> Ability to establish and maintain a good working relationship with co-workers, clients, and the general public.</li>
<li> Demonstrated ability to explain an agencys purpose, programs, and operations.</li>
<li> Ability to maintain activity logs, prepare statistical reports, and complete simple forms.</li>
<li> Demonstrated ability to prepare and present ideas and information clearly yet concisely.</li>
<li> Ability to communicate effectively.</li>
<li> Ability to understand and explain community resources and services that provide assistance to the homeless.</li>
<li> Ability to motivate others.</li>
<li> Ability to research community resources.</li>
<li> Skill in the safe operation of automobiles and other related vehicles.</li>
</ul>
 Minimum Education and Experience Requirements:
Requirements: An Associates degree and five years of experience performing complex analytical support for an operational, technical, or administrative function is required.
Equivalencies: Equivalent combination of education and experience.
 Licenses, Registrations, and Certificates:
This position requires a valid Florida Noncommercial drivers license or an equivalent out-of-state drivers license acceptable to the Office of Risk Management for 30 days.
This is a full-time, positionwith a salary range of
$35,000 - $40,000 (Depending on the experience). Position includes benefits package. 
 
 
Those considered for employment must authorize the release of a criminal background check from the Florida Department of Children and Families and their local Police.
To Apply: Qualified and interested applicants must submit an employment application (including a Letter of interest and resume). Applications will be accepted on a continuous basis until filled. 
Contact
For questions about the position or to submit your resume, please contact: Maritza Henriquez, MBA, MCAP
Director of Human Resources &amp; QA
<a href="mailto:mcarvajal@newhopecorp.org" target="_blank">mcarvajal@newhopecorp.org</a>
Tel 786-243-1003 Ext 223

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