<h3>Job Description</h3>
Job DescriptionDescription:
RESUMEN DE LA POSICIÓN:
El personal administrativo en entrenamiento realiza tareas administrativas para atender al paciente, responder consultas, proporcionar información y desempeñar funciones administrativas bajo la dirección de la administración de la clínica.
DEBERES Y RESPONSABILIDADES:
Las responsabilidades incluyen, pero no se limitan a:
<ul>
<li>Responder las llamadas entrantes de manera cortés y profesional, o canalizar las consultas a la persona correspondiente.</li>
<li>Recibir a los visitantes, determinar el motivo de su visita y dirigirlos al personal adecuado.</li>
<li>Mantener el área de trabajo y la sala de espera limpias y ordenadas.</li>
<li>Gestionar la programación de pacientes, el proceso de admisión y las citas de seguimiento.</li>
<li>Verificar en los sistemas la validez del seguro médico, así como la información demográfica y personal de los pacientes.</li>
<li>Garantizar la discreción y manejar asuntos confidenciales de acuerdo con las políticas y procedimientos establecidos.</li>
<li>Realizar diversas actividades administrativas, incluyendo el cumplimiento de funciones específicas asignadas.</li>
<li>Brindar apoyo administrativo general al equipo, incluyendo fotocopiado, envío de faxes, correspondencia y archivo de documentos.</li>
<li>Cumplir y adherirse a las políticas, procedimientos y lineamientos de la empresa.</li>
<li>Desempeñar otras funciones según se le asignen.</li>
</ul>
CALIFICACIONES:
<ul>
<li>Diploma de escuela secundaria o equivalente.</li>
<li>Al menos un (1) año de experiencia en un entorno administrativo u oficina. Se prefiere experiencia relacionada con la industria médica.</li>
<li>Excelentes habilidades de servicio al cliente, comunicación, documentación y manejo de programas informáticos.</li>
<li>Capacidad demostrada de organización, habilidades interpersonales, atención al detalle y gestión del tiempo.</li>
<li>Flexibilidad para trabajar fines de semana, noches y días festivos según lo requieran las operaciones del negocio.</li>
<li>Bilingüe (inglés/español) es una ventaja.</li>
</ul>
COMPENSACIÓN:
Ofrecemos una compensación competitiva y un paquete de beneficios robusto, que incluye médico, dental, visión, seguro de vida y tiempo libre pagado. Siempre estamos buscando los talentos adecuados para unirse a nuestro equipo. Si está interesado en esta oportunidad, envíe su currículum a: <a href="mailto:hr@lacoloniamedical.com" target="_blank">hr@lacoloniamedical.com</a>
Debe ser capaz de pasar una prueba de drogas y una verificación de antecedentes.
Somos un lugar de trabajo libre de drogas y estamos comprometidos a ofrecer igualdad de oportunidades de empleo para todas las personas independientemente de su edad, discapacidad, origen nacional, raza, color, religión, sexo, orientación sexual, identidad o expresión de género, embarazo, estatus de veterano o militar, información genética o cualquier otro estatus protegido por la ley federal, estatal o local aplicable. 
Requirements:
POSITION SUMMARY:
The Clerical on Training performs clerical tasks to service the patient, answer inquiries and provide information. Also, the Clerical on Training performs clerical duties under the direction of the clinic’s administration and handles clerical tasks to assist patients.
DUTIES &amp; RESPONSIBILITIES:
Responsibilities include but are not limited to:
<ul>
<li>Answer incoming calls in a courteous and professional manner or referring inquires to the appropriate party.</li>
<li>Greet visitors, ascertains purpose of visit and direct them to appropriate staff. </li>
<li>Keep work area and lobby in neat and orderly manner.</li>
<li>Manage patient scheduling, intake, and follow-up appointments.</li>
<li>Verify the validity of medical insurance, demographic and personal data of patients in the systems.</li>
<li>Provide accurate, valid and complete information regarding the Company and the services provided.</li>
<li>Ensure discretion and handle confidential matters and in accordance with policies and procedures.</li>
<li>Perform a variety of clerical related activities including performance of specific assigned duties.</li>
<li>Oversee inventory levels, perform stock audits, and manage product ordering and replenishment. </li>
<li>Provide general administrative support to the team, including photocopying, faxing, mailing, and filing. </li>
<li>Take responsibility for managing own workload, ensuring assigned tasks are properly completed. </li>
<li>Recognize and respond appropriately to urgent/emergent situations per protocols.</li>
<li>Adhere and follow company policies, procedures and guidelines.</li>
<li>Perform other duties as assigned.</li>
</ul>
QUALIFICATIONS:
<ul>
<li>High School Diploma or equivalent.</li>
<li>At least one (1) year experience in an office or clerical setting. Medical industry related experience preferred.</li>
<li>Outstanding customer service, communication, documentation and computer program skills.</li>
<li>Positive approach and enthusiasm.</li>
<li>Must exhibit strong organizational, interpersonal skills, attention to detail and time management. </li>
<li>Flexibility to work weekends, nights, and holidays as required by business operations. </li>
<li>Bilingual (English/Spanish) a plus.</li>
</ul>
COMPENSATION:
We offer a competitive compensation and a robust benefits package, which includes medical, dental, vision, life and Paid Time Off. We are always seeking the right talents to join our team! If you are interested in this opportunity, please submit your resume to: <a href="mailto:hr@lacoloniamedical.com" target="_blank">hr@lacoloniamedical.com</a>.
Must be able to pass a drug test and background screening. 
We are a Drug-Free Workplace and we are committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, veteran or military status, genetic information or any other status protected by applicable federal, state, or local law.

Clerical on Training

<h3>Job Description</h3>
Job Description
Banyan Treatment Centers is seeking a detail-oriented and compassionate Patient Financial Counselor to support our Revenue Cycle Management team by helping patients and families understand financial responsibility and resolve outstanding balances related to treatment. In this role, the Patient Financial Counselor is responsible for collecting patient payments, reviewing accounts receivable accuracy, and assisting with billing resolution while ensuring professionalism, confidentiality, and compliance with applicable regulations.
This role works closely with Intake and Finance teams to support a smooth admissions process, accurate financial documentation, and timely payment solutions—making a direct impact on the patient experience and the financial health of our programs.
Position Details
Reporting to: Patient Relations Manager Schedule: Full-time (Must be able to work EST hours) Location: Onsite (Pompano Beach, FL 
Key Responsibilities
Patient Financial Counseling &amp; Collections
<ul>
<li>Collect patient responsibility payments including deductibles, copays, and coinsurance</li>
<li>Contact patients and/or authorized family members to resolve outstanding balances</li>
<li>Provide clear, compassionate communication to support financial understanding and resolution</li>
<li>Assist patients with setting up reasonable payment plans when appropriate</li>
<li>Quote private pay pricing and explain financial terms as needed</li>
</ul>
Billing Support &amp; Account Resolution
<ul>
<li>Review and manage accounts receivable (AR) to verify accuracy and ensure balances are worked accordingly</li>
<li>Research and resolve billing inquiries and account questions</li>
<li>Accurately document all actions taken to reconcile balances and support payment resolution</li>
<li>Identify account discrepancies including adjustments, write-offs, overpayments, and refunds</li>
</ul>
Coordination &amp; Documentation
<ul>
<li>Partner with Intake team to obtain signed financial documentation (Standard Fee Agreement)</li>
<li>Verify and update patient demographics and registration information as needed</li>
<li>Provide professional customer service to patients and insurance representatives</li>
</ul>
Compliance &amp; Confidentiality
<ul>
<li>Maintain strict confidentiality of patient and company information</li>
<li>Ensure work is completed in accordance with federal and state regulations, including patient privacy laws</li>
<li>Follow Banyan policies related to corporate compliance, workplace safety, and organizational integrity</li>
</ul>
Qualifications
<ul>
<li>Associate degree required (Bachelor’s preferred) or equivalent relevant experience</li>
<li>Minimum of 2 years of patient account resolution experience (behavioral healthcare, strongly preferred)</li>
<li>Strong understanding of insurance benefit terms and patient financial responsibility</li>
<li>Excellent organizational skills, attention to detail, and time management</li>
<li>Ability to work independently and meet deadlines in a fast-paced environment</li>
<li>Strong written and verbal communication skills with a patient-centered approach</li>
<li>Proficiency in Microsoft Office (Outlook, Word, Excel)</li>
<li>Familiarity with EHR systems (CollaborateMD, Salesforce, Kipu preferred)</li>
<li>Knowledge of revenue cycle processes (Behavioral Health preferred)</li>
</ul>
Why Join Banyan Treatment Centers?
Banyan Treatment Centers is a nationally recognized leader in addiction and mental health care. As our Patient Financial Counselor, you will:
<ul>
<li>Play a vital role in supporting patients and families through the financial side of treatment</li>
<li>Work alongside a collaborative Revenue Cycle and Intake team focused on ethical, accurate care access</li>
<li>Strengthen your expertise in patient accounts, billing support, and revenue cycle operations</li>
<li>Contribute to Banyan’s mission of providing compassionate, high-quality behavioral healthcare</li>
<li>Enjoy comprehensive benefits including medical, vision, and dental insurance; life and disability coverage; a 401(k) with employer match; paid time off and holidays; wellness incentives; and employee assistance programs</li>
</ul>
Apply Now!
Ready to support patients through a key part of their treatment journey? Apply today to join Banyan Treatment Centers as a Patient Financial Counselor.
EOE

Patient Finance Counselor

<h3>Job Description</h3>
Job Description
Position: Field Representative
Start working in the field setting up appointments and earn $50K to $75K – no selling required.
Responsibilities:
• Canvass neighborhoods to identify homes with water quality concerns • Work outdoors and engage directly with homeowners • Educate homeowners on the benefits of water treatment solutions • Schedule appointments for FREE in-home water testing and system demonstration (no selling required)
Qualifications: • Outgoing personality • Strong communication skills • Driven to achieve goals • Must have a car or a truck
Compensation: • Salary, Commission &amp; Bonus (Earn $50,000 to $75,000 per year) • 5-day work schedule • Full training provided • Career growth opportunities
Apply Now! Send your phone number and updated resume. Qualified applicants will be contacted for a phone interview.
 #hc218570

Field Representative No Selling Earn $50K to $75K

<h3>Job Description</h3>
Job Description
Associate Dentist - West Delray Beach, FL
Schedule: Monday-Thursday
We are seeking an Associate Dentist who is dedicated to providing high-quality dental care to our patients. The ideal candidate will have excellent clinical skills, a compassionate demeanor, and a strong commitment to patient education.
As an Associate in our practice, you will play a pivotal role in delivering exceptional dental care and contributing to the success of our practice. You will join a team of dedicated professionals committed to providing the best possible patient experience and promoting healthy dentistry.
If you are a skilled dentist looking for a fulfilling career opportunity, we encourage you to apply. Join our team and make a positive impact on the oral health of our community.
Responsibilities:
<ul>
<li>Perform dental procedures such as fillings, extractions, and root canals</li>
<li>Conduct routine dental examinations and provide preventive care</li>
<li>Diagnose and treat oral diseases and conditions</li>
<li>Develop treatment plans for patients based on their dental needs</li>
<li>Educate patients on proper oral hygiene practices</li>
<li>Collaborate with dental assistants and hygienists to ensure efficient patient care</li>
<li>Maintain accurate and detailed patient records</li>
</ul>
Experience:
<ul>
<li>Minimum 3 years experience</li>
<li>Proficient in using dental software for patient management</li>
<li>Familiarity with medical records, medical terminology, and medical documentation</li>
<li>Strong clinical skills and a passion for delivering exceptional dental care</li>
<li>Ability to assess patients' oral health through examination and diagnostic tests</li>
<li>Skilled in taking vital signs and interpreting medical imaging results</li>
<li>Excellent communication and interpersonal abilities</li>
<li>Ability to work well within a team and collaborate with colleagues effectively</li>
<li>Knowledge of HIPAA regulations and commitment to patient privacy</li>
</ul>
Qualifications:
<ul>
<li>DDS/DMD from an accredited University</li>
<li>Valid Dental License in the state of Florida or eligible for reciprocity</li>
</ul>

Associate Dentist

<h3>Job Description</h3>
Job Description
The Janitor is responsible for maintaining the cleanliness, sanitation, and overall appearance of the condominium’s common areas. This role ensures a clean, safe, and welcoming environment for residents, guests, and staff by performing routine and deep-cleaning tasks according to established standards. 
 Key Responsibilities: 
<ul>
<li>
Clean and sanitize common areas including lobbies, hallways, stairwells, elevators, and restrooms 
</li>
<li>
Sweep, mop, vacuum, and polish floors and surfaces 
</li>
<li>
Empty trash and recycling bins and properly dispose of waste 
</li>
<li>
Clean windows, glass doors, and mirrors in common areas 
</li>
<li>
Maintain cleanliness of community rooms, fitness centers, and amenities 
</li>
<li>
Monitor and restock cleaning supplies and paper products 
</li>
<li>
Report maintenance issues, safety hazards, or damages to management or maintenance staff 
</li>
<li>
Follow safety procedures and proper use of cleaning chemicals and equipment 
</li>
<li>
Assist with special cleaning projects, events, or seasonal tasks 
</li>
<li>
Perform light exterior cleaning such as entryways, walkways, and trash areas 
</li>
</ul>
 Full-time Mon-Fri 7a-3p Pay Rate: $14 PLEASE DO NOT APPLY FOR THIS POSITION IF YOU LIVE MORE THAN 30 MINUTES FROM THE mARGATE AREA.

Cleaner

<h3>Job Description</h3>
Job Description
Position: Field Appointment Setter
Start working in the field setting up appointments and earn $50K to $75K – no selling required.
Responsibilities:
• Canvass neighborhoods to identify homes with water quality concerns • Work outdoors and engage directly with homeowners • Educate homeowners on the benefits of water treatment solutions • Schedule appointments for FREE in-home water testing and system demonstration (no selling required)
Qualifications: • Outgoing personality • Strong communication skills • Driven to achieve goals • Must have a car or a truck
Compensation: • Salary, Commission &amp; Bonus (Earn $50,000 to $75,000 per year) • 5-day work schedule • Full training provided • Career growth opportunities
Apply Now! Send your phone number and updated resume. Qualified applicants will be contacted for a phone interview.
 #hc218569

Walk Talk Appointment Setter $50K-$75K

<h3>Job Description</h3>
Job DescriptionDescription:
RESUMEN DE LA POSICIÓN:
La Colonia Medical Center está buscando un Asistente Médico &amp; Flebotomista para realizar recolecciones de sangre y preparar esas muestras para pruebas de laboratorio mientras sigue las prácticas y procedimientos establecidos. Asistente Médico &amp; Flebotomista mantiene un contacto directo con los pacientes para crear una atmósfera de confianza y confidencia al mismo tiempo que explica los procedimientos a los pacientes y extrae muestras de sangre de una manera hábil, segura y precisa.
DEBERES Y RESPONSABILIDADES:
Las responsabilidades incluyen, pero no se limitan a:
<ul>
<li>Responsable de realizar extracciones de sangre por venopunción y técnicas capilares.</li>
<li>Completar todos los requisitos de ingreso de datos con precisión, incluido el ingreso de datos del registro de pacientes; entrada de orden de prueba desde pedido u orden de extracción desde la base de datos.</li>
<li>Ingreso de datos y procesamiento/etiquetado de muestras según lo requiere el orden de prueba para pruebas y análisis.</li>
<li>Mantener registros de información de pacientes y muestras y preparar todas las muestras recolectadas.</li>
<li>Realizar tareas administrativas relacionadas con el departamento cuando se asignan, como la entrada de datos, inventario, suministros de inventario y teléfonos de respuesta cuando sea necesario.</li>
<li>Realizar otras tareas que le sean asignadas.</li>
</ul>
CALIFICACIONES:
<ul>
<li>Diploma de secundaria o certificado equivalente.</li>
<li>Certificado de asistente médico.</li>
<li>Certificación de flebotomía de una institución acreditada.</li>
<li>Experiencia previa como flebotomista.</li>
<li>Debe poder trabajar con computadoras y tener un conocimiento profundo de Microsoft Office.</li>
<li>Destacadas habilidades comunicativas - verbales y escritas.</li>
<li>Debe ser fluido en inglés/español hablado y escrito.</li>
<li>Excelente comunicación verbal e interpersonal para brindar una experiencia agradable al paciente.</li>
</ul>
COMPENSACIÓN:
Ofrecemos una compensación competitiva y un paquete de beneficios sólido, que incluye seguro médico, dental, visión, vida y tiempo libre. ¡Siempre estamos buscando los talentos adecuados para unirse a nuestro equipo! Si está interesado en esta oportunidad, envíe su currículum a: <a href="mailto:hr@lacoloniamedical.com" target="_blank">hr@lacoloniamedical.com</a>.
Somos un lugar de trabajo libre de drogas y estamos comprometidos a proporcionar igualdad de oportunidades de empleo para todas las personas independientemente de su edad, discapacidad, origen nacional, raza, color, religión, sexo, orientación sexual, identidad o expresión de género, embarazo, veterano o estado militar, información genética o cualquier otro estado protegido por las leyes federales, estatales o locales aplicables.
Requirements:
POSITION SUMMARY:
La Colonia Medical Center is seeking a Medical Assistant &amp; Phlebotomist to perform blood collections and prepare those specimens for lab testing while following established practices and procedures. The Phlebotomist maintains direct contact with patients in order to create an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
DUTIES &amp; RESPONSIBILITIES:
Responsibilities include but are not limited to:
<ul>
<li>Responsible to perform blood collections by venipuncture and capillary techniques. </li>
<li>Complete all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database.</li>
<li>Data entry and processing/labeling of specimens as required by test order for testing and analysis.</li>
<li>Maintain patient and specimen information logs and prepare all collected specimens.</li>
<li>Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed. </li>
<li>Perform other duties as assigned.</li>
</ul>
QUALIFICATIONS:
<ul>
<li>High School Diploma or Equivalent Certificate.</li>
<li>Medical Assistant Certificate.</li>
<li>Phlebotomy certification from an accredited institution.</li>
<li>Previous experience as a phlebotomist.</li>
<li>Must be able to work with computers and thorough knowledge of Microsoft Office.</li>
<li>Outstanding communication skills - verbal and written.</li>
<li>Must be fluent in spoken and written English/Spanish.</li>
<li>Excellent verbal and interpersonal communication to deliver a pleasant patient experience.</li>
</ul>
COMPENSATION:
We offer a competitive compensation and a robust benefits package, which includes medical, dental, vision, 
life and Paid Time Off. We are always seeking the right talents to join our team! If you are interested in this opportunity, please submit your resume to: <a href="mailto:hr@lacoloniamedical.com" target="_blank">hr@lacoloniamedical.com</a>.
 
Must be able to pass a drug test and background screening. 
 
We are a Drug-Free Workplace and we are committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, veteran or military status, genetic information or any other status protected by applicable federal, state, or local law.

Medical Assistant and Phlebotomist

<h3>Job Description</h3>
Job Description
Busy Family Medicine and Aesthetics practice in Boca looking to expand by hiring a part time (with potential to full time) medical receptionist/manager. Experience with customer service in the medical setting is mandatory. Must be computer literate and understand basic knowledge of Word, PowerPoint, excel, social media, and EHR programs. You will schedule appointments, greet patients, verify insurance, enter demographics, scan paperwork, collect payments, and assist the Doctor at times with basic duties. It is paramount that you “smile” through the phone as you are usually the first person greeting patients on the phone and in person.
Cross trained with other aspects of medical offices on basic skills like putting a patient in the room is a huge plus but not mandatory. However, this will be part of the job and taught on the job. Any knowledge of aesthetics is also a huge plus but not mandatory.
Salary commensurate with experience.
Please only serious candidates and send resume at email provided. You will be contacted further by the office.
Company DescriptionElite Medicine and Aesthetic Institute is a growing family medicine and aesthetic practice in Boca Raton, Fl. Owned and operated by a female Physician who was born and raised in the area. <a href="http://www.elitemedfl.com" target="_blank">www.elitemedfl.com</a> 
<h3>Company Description</h3>
Elite Medicine and Aesthetic Institute is a growing family medicine and aesthetic practice in Boca Raton, Fl. Owned and operated by a female Physician who was born and raised in the area. <a href="http://www.elitemedfl.com" target="_blank">www.elitemedfl.com</a>

Office Manager

<h3>Job Description</h3>
Job Description
Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard, and have some fun in the midst of it all.
We are proud to have been named the&nbsp;National Apartment Association's 2025 Best Workplace in the Supplier Category.
Benefits that drive themselves
<ul>
<li>$22.50/Hour&nbsp;Based on Verifiable Driving Experience&nbsp;and Performance Based Bonuses!</li>
<li>Full Time, Monday-Friday, 9:00am - finish.&nbsp;</li>
<li>Paid Holidays Off and No Weekends!</li>
<li>&nbsp;We offer medical, dental, vision, life insurance, disability, 401K and 104 hours of&nbsp;paid time!</li>
<li>Purchase products from the warehouse at a generous discounted rate and be enrolled in a Nationwide entertainment discount program.</li>
<li>Many of our leaders started with Chadwell Supply looking for a job, just like you, but found long-term career opportunities at one of our 29&nbsp;Branches across the Country. Our Company is growing, and we would love to have you grow with us!</li>
<li>Named Top 100 Companies USA 2022, 2023, 2024, and 2025!</li>
</ul>
Overview Chadwell Supply is a successful family-owned maintenance supply company with 29 Branches Nationwide. We are currently looking for an enthusiastic, energetic, and detail-minded individual to work as a Chadwell Supply Route Driver.
What you will need
<ul>
<li>You must be 21 years or older.</li>
<li>You must be in good physical condition and capable of lifting in excess of 100&nbsp;pounds, standing for extended periods of time, able to climb steps and ladders, and capable of bending, stooping, and carrying products up steps, stairs, and down ramps and walkways.</li>
<li>You must have a valid drivers license.</li>
</ul>
How you will make an Impact
<ul>
<li>Operates&nbsp;a box truck to transport products, goods, and materials from and between distribution facilities, apartment complexes&nbsp;and route drivers.</li>
<li>Observes, obeys and abides by all traffic signs, laws, and road conditions when operating any motorized vehicle.</li>
<li>Strives to provide excellent customer satisfaction through prompt and accurate product delivery and communication with company and customer personnel.</li>
<li>Performs a daily inspection of delivery vehicle including: all fluid levels, tire pressure, tire condition, evaluating general road worthiness to ensure the vehicle meets DOT requirements.</li>
<li>Deliver appliances to maintenance managers as well as customers.</li>
<li>Perform in-house deliveries when necessary.&nbsp;</li>
</ul>
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PaAnnQzec1

Appliance Delivery Driver

<h3>Job Description</h3>
Job DescriptionSalary: $50,000.00 
KioCaf is a provider of fully automated, robotic coffee kiosks designed to deliver premium espresso-based hot and cold beverages in under two minutes. Our kiosks operate 24/7 in high-traffic environments such as offices, hospitals, universities, airports, and commercial spaces, combining advanced robotics, IoT connectivity, and proprietary software to deliver a seamless, unattended coffee experience. 
Our strength lies in delivering a comprehensive blend of innovative hardware, robust software, and customized solutions, ranging from robotic beverage preparation and kiosk interfaces to payment systems, telemetry, and remote management platforms.
 
Main Duties and Responsibilities
Technical/Customer Support:
<ul>
<li>Setting up, programming, testing, and preparing our coffee payment POS systems for shipment</li>
<li>Serve as the primary point of contact for complex customer inquiries and escalations, providing timely and accurate resolutions related to coffee products.</li>
<li>Coordinate with cross-functional teams, including engineering and vendor teams to address customer issues and ensure prompt resolution.</li>
</ul>

Technical Expertise:
<ul>
<li>Maintain a deep understanding of KioSoft Technologies products, features, and functionality.</li>
<li>Act as a subject matter expert, assisting team members and customers with advanced troubleshooting, configuration, and customization inquiries.</li>
<li>Stay updated with the latest industry trends and best practices related to KioSoft Technology products, providing insights and recommendations to improve the customer experience.</li>
</ul>

Continuous Process Improvement:
<ul>
<li>Proactively contribute to knowledge base articles and self-help materials to empower customers and reduce support ticket volumes.</li>
</ul>

Customer Advocacy/Customer Success:
<ul>
<li>Serve as a customer advocate within the organization, representing customer needs, pain points, and feedback to relevant teams.</li>
<li>Drive initiatives to proactively improve product usability, documentation, and user experience based on customer insights.</li>
</ul>
 
Qualifications
<ul>
<li>Associate's degree in a relevant field or equivalent practical experience in lieu of education</li>
<li>Minimum of 2 years in the IT or a related field with experience directly interfacing with customers delivering &amp; supporting IT or technology solutions.</li>
<li>Prior experience in a customer support role, preferably supporting payment technology, IOT, or similar technology.</li>
<li>Tier 1 or Tier 2 Technical support experience considered an asset.</li>
<li>Strong technical aptitude and ability to quickly learn and understand complex software products.</li>
<li>Excellent problem-solving and analytical skills with a proactive approach to issue resolution.</li>
<li>Exceptional communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical customers.</li>
<li>Familiarity with support ticketing systems and customer relationship management (CRM) tools.</li>
<li>Ability to thrive in a fast-paced and dynamic environment while maintaining a focus on customer satisfaction.</li>
<li>Must be a U.S. citizen residing in the United States.</li>
<li>Ability to travel nationally up to 30% of the time to customer sites for in-person training sessions. </li>
</ul>
 Preferred Qualifications 
<ul>
<li>Experience with knowledge base creation and Knowledge-Centered Service (KCS) standards.</li>
<li>Proficiency in operating espresso machines, grinders, and other coffee-making equipment.</li>
<li>Understanding of different coffee beans, brewing methods, and drink recipes.</li>
<li>Prior experience in a similar technical role within the food and beverage industry.</li>
<li>Expertise in troubleshooting and repairing coffee equipment like espresso machines, grinders, etc. </li>
</ul>
 
Physical Requirements
<ul>
<li>Must be able to be in a stationary position more than 50% of the time</li>
<li>Must be able to communicate, converse, and exchange information with peers and senior personnel</li>
<li>Constantly operates a computer and other office productivity machinery, such as a computer</li>
<li>The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations</li>
<li>The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.</li>
<li>Able to lift up to 75 lbs</li>
<li>Able to use tools, power tools, etc. </li>
</ul>
 
 
Please Note:
We are an equal opportunity employer and will provide accommodations during the recruitment process upon request. We thank all applicants for their interest; however, only candidates under consideration will be contacted.

54,174 Insurance Jobs in Margate, FL, USA