<h3>Job Description</h3>
Job DescriptionSr. Platform Data Architect
Title: Sr. Platform Data Architect Location: REMOTE or in Fort Lauderdale, FL Salary: $125k-$165k (depends on experience) + benefits Requirements: 5+ years data engineering in large, enterprise, publicly traded companies. Multi-tenant data architecture, AWS database, skilled in scripting languages (Python, C#, Java, etc) and ETL tools a plus Position Overview We are an established and growing software/lending service specialized in small business lending. Due to growth, we are now seeking a Sr. Platform Data Architect to lead the end-to-end development of large datasets across platforms. The successful candidate will be responsible for architecting scalable data solutions that support our business objectives, ensuring data integrity, security, and performance. Key Responsibilities
<ul>
<li>Design and implement data architecture solutions that support business requirements and scalability.</li>
<li>Develop and maintain data models, data lakes, and ETL processes to ensure efficient data flow and accessibility.</li>
<li>Collaborate with cross-functional teams to define data requirements and ensure alignment with business goals.</li>
<li>Implement best practices for data security, privacy, and access controls across data platforms.</li>
<li>Optimize existing data systems and provide recommendations for enhancements and upgrades.</li>
<li>Monitor and evaluate data platform performance, troubleshooting issues as they arise.</li>
<li>Lead code reviews and ensure adherence to coding standards and guidelines.</li>
<li>Stay up-to-date with industry trends and emerging technologies in data architecture and engineering.</li>
</ul>
Qualifications
<ul>
<li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li>
<li>5+ years of experience in data engineering, AWS database (AWS Lake Formation and EMR is a plus).</li>
<li>Strong proficiency in SQL and Python; experience with other scripting languages is a plus (Java, C#, BASH, Typescript, etc).</li>
<li>Solid experience with data lakes, ETL processes and tools (SSIS, Alteryx, Talend), and data warehousing concepts.</li>
<li>Familiarity with technologies like RDS Aurora, Redshift, Athena, Neptune.</li>
<li>Experience with distributed systems and data security/privacy practices.</li>
<li>Knowledge of data streaming technologies such as Kinesis and Firehose is a plus.</li>
<li>Familiarity with non-relational databases, data stores.</li>
<li>Experience in Agile methodologies and, code reviews, build processes, testing and source management practices.</li>
</ul>
Benefits
<ul>
<li>Health insurance</li>
<li>Parental leave</li>
<li>Home office stipend</li>
<li>Remote/hybrid flexibility</li>
<li>PTO</li>
<li>401k</li>
</ul>
 - For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 08/07/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. &nbsp;CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at <a href="mailto:Benefits@CyberCoders.com" target="_blank">Benefits@CyberCoders.com</a> to make arrangements.

Sr. Platform Data Architect

<h3>Job Description</h3>
Job Description
About the Role:
The Donor Greeter at GIPB plays a crucial role in fostering a welcoming and positive environment for donors and visitors. This position is responsible for ensuring that all individuals who enter the facility feel valued and appreciated for their contributions. The Donor Greeter will engage with donors, providing them with information about the organization and its mission, while also addressing any questions or concerns they may have. By creating a friendly atmosphere, the Donor Greeter helps to enhance donor retention and satisfaction, ultimately contributing to the success of the organization. This role is essential in building strong relationships with the community and promoting ongoing support for our initiatives.
Minimum Qualifications:
<ul>
<li>High school diploma or equivalent.</li>
<li>Strong interpersonal and communication skills.</li>
<li>Ability to work in a fast-paced environment and handle multiple tasks.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Previous experience in a customer service or donor relations role.</li>
<li>Familiarity with social assistance programs and community resources.</li>
<li>Bilingual abilities to communicate with a diverse donor base.</li>
</ul>
Responsibilities:
<ul>
<li>Greet and welcome donors and visitors as they arrive at the facility.</li>
<li>Provide information about the organization, its programs, and how donations are utilized.</li>
<li>Assist donors with the donation process, ensuring a smooth and efficient experience.</li>
<li>Address any inquiries or concerns from donors and provide appropriate solutions.</li>
<li>Maintain a clean and organized reception area to create a positive first impression.</li>
</ul>
Skills:
The required skills for this position, such as strong interpersonal and communication abilities, are essential for effectively engaging with donors and creating a welcoming atmosphere. Daily interactions will require the Donor Greeter to listen actively and respond to donor inquiries with empathy and clarity. Organizational skills will be utilized to manage the reception area and ensure that all materials are readily available for donors. Preferred skills, such as familiarity with social assistance programs, will enhance the Donor Greeter's ability to provide relevant information and resources to visitors. Overall, these skills contribute to building trust and rapport with the community, which is vital for the organization's success.

Donor Greeter (FT)-South Dixie

<h3>Job Description</h3>
Job Description
IVFMD - Jupiter is seeking an experienced Registered Nurse (RN) - IVF Coordinator. If you are a professional nurse who is committed to growth in a diverse and inclusive community, this may be a great fit for you. We seek to fill this role with a nurse who will provide excellent and compassionate clinical patient care based upon the nursing process; being effectively involved with maintaining the standard of care for assigned patients through assessment, planning, implementation and evaluation.
What you'll be doing: 
<ul>
<li>Communicate with patients about medications, treatment plans, and test results.</li>
<li>Assist in ovulation induction, egg freezing, sperm analysis, IVF, and egg donation.</li>
<li>Perform exams, procedures, occasional phlebotomy, and administer medications.</li>
<li>Educate patients on treatment protocols and infertility procedures.</li>
<li>Act as a liaison between the physician and the patient.</li>
<li>Support retrievals, transfers, and pre/post-operative care.</li>
<li>Accurately relay lab results and maintain patient records.</li>
<li>Coordinate case management and schedule treatments.</li>
<li>Provide emotional and psychological support to patients and families.</li>
<li>Ensure regular attendance and handle additional duties as assigned.</li>
</ul>
To do this effectively, we believe you'll need the following: 
<ul>
<li>Graduate of accredited nursing program. </li>
<li>Valid state license; board certified RN is required. </li>
<li>Basic Life Support (BLS) Certificate.</li>
<li>Advanced Cardiac Life Support (ACLS) Certificate.</li>
<li>Prior experience in IVF preferred.</li>
<li>2 years surgical experience preferred (pre-op, circulation, PACU) </li>
</ul>
Why You'll Love Working Here – Our Amazing Benefits:
???? Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. Low-cost employee-only healthcare coverage option is also available.
????️‍????️‍????️‍???? Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.
???? Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.
???? Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose!
???? Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.
???? Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.
???? Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.
???? Rewards for Connections: Earn extra money with our Employee Referral Program—your network is invaluable!
???? Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.
???? Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness.
???? Emotional &amp; Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.
???? Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.

RN - IVF Coordinator

<h3>Job Description</h3>
Job Description
Construction Manager – Water/Wastewater
 
Position Summary
We are seeking a seasoned Construction Manager to join our rapidly growing wastewater division. This senior-level role will oversee the estimating, planning, coordination, and execution of municipal water storage tank and wastewater treatment plant projects. The ideal candidate brings hands-on leadership, strong technical expertise, and the ability to manage multiple stakeholders to ensure safe, high-quality projects are delivered on time and within budget.
 
Key Responsibilities
<ul>
<li>Lead all phases of construction for water tanks and wastewater treatment plants, including estimating, scheduling, quality control, and safety compliance</li>
<li>Oversee project managers, site superintendents, subcontractors, field staff, and suppliers to ensure project milestones are achieved</li>
<li>Coordinate with design engineers, owners, inspectors, and regulatory agencies to resolve issues and maintain compliance with municipal and state requirements</li>
<li>Manage team members responsible for reviewing and approving project plans, submittals, and change orders</li>
<li>Provide on-site leadership, monitor progress, and proactively address risks or delays</li>
<li>Ensure strict adherence to safety and environmental standards</li>
</ul>
 
Qualifications
<ul>
<li>10+ years of progressive experience in heavy civil or water/wastewater construction</li>
<li>Proven track record managing the full lifecycle of municipal wastewater treatment plant projects (clarifiers, aeration basins, MBR/biological processes, mechanical equipment install, concrete, piping, electrical, etc.)</li>
<li>Strong knowledge of construction methods, means, and sequencing in the water/wastewater sector</li>
<li>Bachelor’s degree in Construction Management, Civil/Environmental Engineering, or related field (preferred)</li>
<li>Excellent hands-on field experience and construction knowledge</li>
<li>Strong leadership, communication, and problem-solving skills</li>
<li>Ability to manage budgets of $10M+ and deliver projects to municipal clients</li>
<li>OSHA 30 or equivalent safety certification strongly preferred</li>
</ul>
 
Compensation &amp; Benefits
<ul>
<li>Competitive salary, commensurate with experience</li>
<li>4 weeks PTO to start, with accrual increasing with tenure</li>
<li>Profit Sharing Plan participation (automatic enrollment on Jan 1 or Jul 1 after first work anniversary)</li>
<li>Monthly automobile allowance</li>
<li>Monthly cell phone allowance</li>
<li>Discretionary year-end bonus</li>
</ul>

Construction Manager - Water/Wastewater

<h3>Job Description</h3>
Job Description
Now Hiring: Physical Therapist - Full Time
Service Areas: Jupiter, Palm Beach Garden and surrounding areas of North Palm Beach
Are you looking to make a difference in patients’ lives with a company that values your expertise? Join us in our mission of delivering compassionate healthcare where it matters most – at home.
Pinnacle Home Care, Florida’s largest Medicare-certified home health provider, has been delivering high-quality, patient-centered care for over two decades, and we’re looking for Physical Therapists to join our award-winning team. 
Key Responsibilities 
<ul>
<li>Perform initial and ongoing patient assessments, including OASIS evaluation and documentation.</li>
<li>Develop and implement tailored treatment plans in consultation with physicians and clinicians, adjusting as needed.</li>
<li>Collaborate with the interdisciplinary care team to optimize patient outcomes.</li>
<li>Provide education and support to patients and families/caregivers on therapy programs.</li>
<li>Maintain accurate clinical records and report any changes in the patient’s condition to the physician.</li>
<li>Supervise Physical Therapy Assistants in accordance with agency policies and state regulations.</li>
<li>Participate in in-services, case conferences, and meetings to promote coordinated care with healthcare team members.</li>
<li>Identify patient and family/caregiver needs for additional services and make appropriate referrals.</li>
<li>Confirm daily visit schedules to ensure seamless coordination with other staff.</li>
<li>Communicate patient progress and changes with physicians and care teams.</li>
<li>Document all visits and progress notes on the same day of service.</li>
</ul>
Qualifications 
<ul>
<li>Must have a current PT license (state-specific).</li>
<li>Graduate of an accredited physical therapy program.</li>
<li>Valid BLS certification.</li>
<li>Minimum one year of PT experience (home health experience preferred).</li>
<li>Excellent communication, organizational, and time management skills.</li>
<li>Must have a valid driver’s license and access to a reliable and insured vehicle.</li>
<li>Ability to visit homes that may not be wheelchair accessible.</li>
<li>Sufficient hearing, eyesight, and dexterity to perform physical assessments and demonstrate care techniques.</li>
<li>Engage in physical activities such as walking, standing, stooping, and occasional lifting or turning of patients.</li>
<li>Proficiency with electronic medical records is a plus.</li>
</ul>
Why Choose Pinnacle?
<ul>
<li>Personalized, One-on-One Care: Help patients heal and regain their independence by delivering individualized care in the comfort of their homes.</li>
<li>Growth &amp; Stability: Over two decades as Florida’s largest home health agency.</li>
<li>Ongoing Professional Development: Free Continuing Education Units (CEUs) to support licensure and career advancement.</li>
<li>Competitive Benefits &amp; Perks: Including Daily Pay (work today, get paid tomorrow!) and an employee referral program where you can earn rewards.</li>
<li>Recognized Excellence: Ranked as a USA Today Top Workplace.</li>
<li>Flexible Scheduling: Enjoy a schedule that aligns with your personal priorities.</li>
<li>Supportive &amp; Fun Culture: Join a collaborative, forward-thinking team that values both professional excellence and personal fulfillment.</li>
</ul>
Pinnacle promotes an inclusive environment and is an equal opportunity employer. We prohibit discrimination or harassment based on race, religion, age, gender, national origin, disability, veteran status, or other legally protected characteristics.
Be part of a company that empowers clinicians to make a difference in the lives of over 10,000 patients across Florida every day. Apply now!

Physical Therapist (PT) Home Health

<h3>Job Description</h3>
Job DescriptionKanner &amp; Pintaluga, a dynamic and rapidly growing personal injury and property damage law firm, seeks a highly motivated and passionate Case Manager to join our team in Boca Raton, FL. 
POSITION SUMMARY: 
The Case Manager works directly with our Personal Injury department and other departments within the Firm. Must be highly organized, possess strong critical thinking skills, excellent attention to detail, strong risk management/problem-solving skills, and solid communication skills. Duties include frequent client contact, medical records review and analysis, assisting clients with medical providers, preparing files to submit a properly documented demand, and providing superior client service. 
ESSENTIAL JOB FUNCTIONS: 
<ul>
<li>Efficiently perform the case management procedures.</li>
<li>Working with other case managers and Attorneys to resolve personal injury claims.</li>
<li>Communicate with clients as needed regarding Doctor’s appointments and work with clients to provide required documents on files.</li>
<li>Communicate with Insurance companies as needed and work with the adjuster to provide required documents on files.</li>
<li>Perform other related duties as assigned.</li>
</ul>
EXPERIENCE/REQUIREMENTS:
<ul>
<li>Full-time, 8:00 am to 5:00 pm, M-F.</li>
<li>High school/GED diploma required. </li>
<li>Bilingual, fluent in English/Spanish. Creole is a plus.</li>
<li>Strong customer service skills.</li>
<li>Legal experience, including experience with clients, preferred.</li>
<li>Proficient with Microsoft Office programs (Word, Excel, and Outlook).</li>
<li>Ability to manage a heavy workload in a fast-paced environment.</li>
<li>Ability to communicate with clients and co-workers effectively and efficiently.</li>
<li>Possess excellent organizational skills and the ability to multitask and prioritize workload.</li>
</ul>
FIRM BENEFITS
The Firm offers a competitive benefits package for our full-time employees and their families. Here is a summary of our benefits (the list is not all-inclusive):
<ul>
<li>Competitive Wage</li>
<li>Paid Time Off, Holiday, Bereavement, and Sick Time</li>
<li>401K Retirement Savings Plan with Firm match</li>
<li>Group Medical/Dental/Vision Plans</li>
<li>Employer-Covered Supplemental Benefits </li>
<li>Voluntary Supplemental Benefits </li>
<li>Annual Performance Reviews </li>
</ul>
ABOUT KANNER &amp; PINTALUGA
Founded in 2003, Kanner &amp; Pintaluga is a NLJ500 and Mid-Market Pro 50 law firm that has recovered over $1 billion for property damage and personal injury clients nationwide. With nearly 100 lawyers and more than 30 offices throughout the Central and Southeastern United States, our primary goal is to achieve the most favorable outcome for our clients, who have the absolute right to receive the maximum compensation for their damages. 
Kanner &amp; Pintaluga is an Equal Opportunity Employer. Kanner &amp; Pintaluga retains the right to change, assign, or reassign duties and responsibilities to this position at any time — in its sole discretion. Employment is at will.

Bilingual (English/Spanish) Case Manager

<h3>Job Description</h3>
Job DescriptionKanner &amp; Pintaluga, a dynamic and rapidly growing personal injury and property damage law firm, seeks a highly motivated and passionate Receptionist to join our team in Boca Raton, FL. 
POSITION SUMMARY: 
Receptionists are required to answer and transfer incoming calls in a professional and timely manner. All incoming calls must be filtered, with the information given by the caller, and transferred accordingly. Our incoming calls are from (but not limited to) existing clients, possible new clients, medical providers, insurance companies, judges’ offices, other attorney offices, etc.
ESSENTIAL JOB FUNCTIONS: 
<ul>
<li>Answer incoming calls.</li>
<li>Filter calls (According to what the caller needs) promptly and accurately.</li>
<li>Use our computer/internet system to search for cases and files.</li>
<li>Transfer calls.</li>
<li>Perform other related duties as assigned.</li>
</ul>
EXPERIENCE/REQUIREMENTS:
<ul>
<li>Full-time</li>
<li>Schedule: Monday-Friday, 9:00AM-6:00PM</li>
<li>Available to work some holidays.</li>
<li>High school/GED diploma required. </li>
<li>Prior experience as a receptionist and/or job related to customer service.</li>
<li>Bilingual (not required) is preferred.</li>
<li>Strong customer service skills.</li>
<li>Legal experience, including experience with clients, is preferred.</li>
<li>Ability to communicate with clients and co-workers effectively and efficiently.</li>
<li>Proficient with Microsoft Office programs (Word, Excel, and Outlook).</li>
<li>Ability to manage a heavy workload in a fast-paced environment.</li>
<li>Possess excellent organizational skills and the ability to multitask and prioritize workload.</li>
</ul>
FIRM BENEFITS
The Firm offers a competitive benefits package for our full-time employees and their families. Here is a summary of our benefits (the list is not all-inclusive):
<ul>
<li>Competitive Wage</li>
<li>Paid Time Off, Holiday, Bereavement, and Sick Time</li>
<li>401K Retirement Savings Plan with Firm match</li>
<li>Group Medical/Dental/Vision Plans</li>
<li>Employer-Covered Supplemental Benefits </li>
<li>Voluntary Supplemental Benefits </li>
<li>Annual Performance Reviews </li>
</ul>
ABOUT KANNER &amp; PINTALUGA
Founded in 2003, Kanner &amp; Pintaluga is a NLJ500 and Mid-Market Pro 50 law firm that has recovered over $1 billion for property damage and personal injury clients nationwide. With nearly 100 lawyers and more than 30 offices throughout the Central and Southeastern United States, our primary goal is to achieve the most favorable outcome for our clients, who have the absolute right to receive the maximum compensation for their damages. 
Kanner &amp; Pintaluga is an Equal Opportunity Employer. Kanner &amp; Pintaluga retains the right to change, assign, or reassign duties and responsibilities to this position at any time — in its sole discretion. Employment is at will.

Bilingual (English/Spanish) Receptionist

<h3>Job Description</h3>
Job Description
The Social Worker is responsible for performing assessments, psychosocial services and interventions with the patient and family within the scope of practice as a member of the interdisciplinary team. This position requires the exercise of discretion and judgment to evaluate patients and families to determine needs and develop care strategies. The Social Worker performs duties that include assessment, intervention, anticipatory grief counseling, care planning, documentation, collaborative/communication and the efficient use of various resources to hospice patients and families. 
Qualifications

<ul>
<li>Master of Social Work degree from an approved college or university accredited by the Council on Social Work Education</li>
<li>May be licensed or licensed eligible</li>
<li>Hospice experience preferred</li>
<li>Two years’ experience in patient care, home care or an acute care setting</li>
<li>Must be self-directed; be able to work well independently, as well as a member of a team</li>
<li>Keep up to date professionally via education, continuing education courses, etc.</li>
<li>Skilled in written and oral communication</li>
<li>Attendance is a condition of employment</li>
</ul>
Expectations
<ul>
<li>Provide program development strategies for Treasure Coast Hospice, in an organized, routine capacity that will enable the cohesion of team developments. Work collaboratively with other departments, demonstrate and encourage leadership for a comprehensive approach to program development. Inspire staff to live the Treasure Coast Hospice’s Mission, to achieve its Vision, and demonstrate our Values and Commitment. Be current in legal and compliance hospice issues. </li>
</ul>


Key Result Areas

<ul>
<li>Responsible for upholding Treasure Coast Hospice/Model Standards for patient visits and compliant documentation.</li>
<li>Clearly understanding and adhering to each Standard.</li>
<li>Motivate and lead self with confidence, energy and integrity.</li>
<li>Performs assessment, intervention and goal setting with patients and families as a member of the Interdisciplinary Team. </li>
<li>Participates fully in the planning and the delivery of hospice care services in accordance to the scope of practice. Assists patients/families in connecting with available community services. </li>
<li>Assumes the role of advocate for the patient/family unity, planning for future care, funeral arrangements, obtaining financial information, Medicaid applications (as needed), advanced directives, discharge planning, and other matters related to advocacy.</li>
<li>Contacts patient/family within one hour when an immediate need/crisis is indicated. Within one hour of an immediate or crisis visit, report findings to immediate supervisor. Records all patient/family visits, telephone contacts in the medical record within a period of 24 hours. </li>
<li>Establishes therapeutic relationships and maintains healthy interpersonal boundaries with patients and families from a variety of cultural and socioeconomic backgrounds. Demonstrates professional counseling skills, encompassing, but not limited to, engaging patients and caregivers, reframing, reflecting, clarifying, affirming strengths, normalizing emotions, setting goals and limits, and involving patient families in the plan of care. Demonstrates the ability to lead and act as a facilitator for groups of patients, caregivers, and/or staff in processing grief and other emotions surrounding death and dying.</li>
<li>Communicates and collaborates with other disciplines on the team, as well as maintain relationships with community partners as evidenced by active participation on IDTs and case consultations. </li>
<li>Responsible for accurate and timely completion of Psychosocial Assessment, Plan of Care, progress notes and all other documentation in accordance with regulatory requirements and agency policies and procedures. All documentation is clinically appropriate and care-plan driven to accurately reflect goals of care, interventions(s) provided and changes in patient’s conditions. </li>
<li>Supports the Service Excellence initiative, by serving internal and external customers in a manner that increases their confidence and knowledge, responding timely, efficiently and courteously to their needs and concerns. Demonstrates application of Vision, Mission and Values in all interactions with internal and external customers.</li>
<li>Must be available to work one weekend per month as per diem. </li>
</ul>
<ul>
<li>Must have the capacity to embrace a flexible work schedule to meet the patient and family needs. </li>
</ul>
<ul>
<li>Maintain a high level of urgency, customer consciousness and service excellence. </li>
</ul>
<ul>
<li>Participate as an active supporter of the Treasure Coast Hospice compliance program, including an emphasis to report, as well as complying with all Federal, State and Local laws as well as the organization’s compliance program. </li>
<li>Fulfill all responsibilities related to the success of the strategic plan of the organization, as requested and assigned. </li>
<li>Performs other duties as required and conforms with and abides by all policies and procedures.</li>
</ul>

OSHA Category

Position will be categorized as category II (involves no routine exposure to blood, body fluids/tissues but may occasionally require performing unplanned category I tasks).

Working Conditions

<ul>
<li>Walks or stands 50-60% of the time.</li>
<li>Must be able to lift 10 to 20 lbs.</li>
<li>May be subjected to offensive odors.</li>
<li>May be required to travel as needed to fulfill the job duties.</li>
<li>During emergency situations may be exposed to heat, rain wind and/or cold.</li>
<li>During emergency situations may be subjected to long work hours.</li>
</ul>
Additional Information
<ul>
<li>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </li>
</ul>
<ul>
<li>Incumbent may be required to perform emergency duty before, during and/or beyond normal work hours or days in the event of an emergency, crisis situation or disaster (man-made or natural) including evacuation sites. The person in the position will work in a smoke-free location, and is expected to adhere to all smoking restrictions</li>
</ul>
EEO/Drug Free Workplace

Social Worker PD

<h3>Job Description</h3>
Job Description
Kanner &amp; Pintaluga, a dynamic and rapidly growing personal injury and property damage law firm, seeks a highly motivated and passionate Client Service Representativeto join our team in Boca Raton, FL.
POSITION SUMMARY: 
The Client Service Representative will answer all incoming calls of potential new cases with the utmost professionalism and will fill out the new client intake before transferring to the respective intake team. The Operator will also fill out numerous excels to assist their supervisor. 
ESSENTIAL JOB FUNCTIONS: 
<ul>
<li>Answering all incoming phone calls of new or existing clients</li>
<li>Answering all incoming emails in a timely professional manner</li>
<li>Professional phone conduct</li>
<li>Gathering needed new client information and appropriately directing clients to the intake team </li>
<li>Generating and daily maintenance of excel reports</li>
<li>Effectively reviewing files and flow of incoming calls</li>
<li>Placing daily follow-up calls with potential and existing clients </li>
<li>Working in a team setting </li>
<li>Perform other related duties as assigned.</li>
</ul>
EXPERIENCE/REQUIREMENTS:
<ul>
<li>Full-time.</li>
<li>High school/GED diploma required. </li>
<li>Bilingual (English/ Spanish). </li>
<li>Previous customer service experience preferred.</li>
<li>Experience with data-entry functions.</li>
<li>Proficient with Microsoft Office programs (Word, Excel, and Outlook).</li>
<li>Ability to manage a heavy workload in a fast-paced environment.</li>
<li>Ability to communicate with clients and co-workers effectively and efficiently.</li>
<li>Possess excellent organizational skills and the ability to multitask and prioritize workload.</li>
</ul>
SCHEDULE:
<ul>
<li>Monday – 12:00PM-8:00PM</li>
<li>Tuesday – 12:00PM-8:00PM</li>
<li>Wednesday – 12:00PM-8:00PM</li>
<li>Thursday – 12:00PM-8:00PM</li>
<li>Friday - 12:00PM-8:00PM</li>
<li>Saturday – OFF </li>
<li>Sunday – OFF</li>
</ul>
 
FIRM BENEFITS
The Firm offers a competitive benefits package for our full-time employees and their families. Here is a summary of our benefits (the list is not all-inclusive):
<ul>
<li>Competitive Wage</li>
<li>Paid Time Off, Holiday, Bereavement, and Sick Time</li>
<li>401K Retirement Savings Plan with Firm match</li>
<li>Group Medical/Dental/Vision Plans</li>
<li>Employer-Covered Supplemental Benefits </li>
<li>Voluntary Supplemental Benefits </li>
<li>Annual Performance Reviews </li>
</ul>
ABOUT KANNER &amp; PINTALUGA
Founded in 2003, Kanner &amp; Pintaluga is a NLJ500 and Mid-Market Pro 50 law firm that has recovered over $1 billion for property damage and personal injury clients nationwide. With nearly 100 lawyers and more than 30 offices throughout the Central and Southeastern United States, our primary goal is to achieve the most favorable outcome for our clients, who have the absolute right to receive the maximum compensation for their damages. 
Kanner &amp; Pintaluga is an Equal Opportunity Employer. Kanner &amp; Pintaluga retains the right to change, assign, or reassign duties and responsibilities to this position at any time — in its sole discretion. Employment is at will.

Bilingual (English/Spanish) Client Service Representative

<h3>Job Description</h3>
Job Description
Position Summary: ERC Manager
HCM Unlocked’s difference is our people. Our strong culture thrives on trusting and empowering our consultants to be autonomous and nimble with their clients. Our goal is to enable clients to obtain the most from their Payroll/HR technology. HCM Unlocked’s Managed Service organization provides payroll, HR, benefits, and tax outsourcing solutions to small and mid-sized employees. Our Employee Resource Center (ERC) serves as a critical contact center where our client’s employees call or submit a question (case) with employment-related inquiries. HCM Unlocked’s ERC team is poised and ready to pick up the phone or answer an email to bring fast and accurate resolutions to employee’s questions. We are seeking an experienced ERC Manager to lead the team, ensure exceptional service delivery, and drive operational excellence.
This leader will bring 3–5 years of proven success managing a call and / or digital contact center, with expertise in operational process development, performance management, and team development. The ideal candidate will be a transformational leader, adept at fostering collaboration, improving processes, and maintaining strong client relationships.
Essential Duties and Responsibilities:
<ul>
<li>Oversee day-to-day operations of the ERC, team execution in managing inbound calls, emails, and digital inquiries.</li>
<li>Establish and monitor ERC service level agreements (SLAs), KPIs, and performance metrics to ensure exceptional service delivery.</li>
<li>Develop and implement best in class contact center operational processes, procedures, and best practices to improve efficiency, service delivery and quality.</li>
<li>Lead, coach, develop, and mentor ERC associates to achieve high levels of employee engagement and performance.</li>
<li>Analyze contact center data to identify trends, opportunities, and areas for improvement.</li>
<li>Collaborate with internal teams (Payroll, HR, Benefits, Tax) to resolve complex employee inquiries.</li>
<li>Partner with client-facing teams to manage expectations and escalate issues as needed.</li>
<li>Manage scheduling, resource planning, and workload balancing ensuring to meet client volume demands while managing associate capacity.</li>
<li>Champion continuous improvement initiatives, leveraging technology and process enhancements.</li>
<li>Responsible to manage escalated inquiries with professionalism, empathy, and urgency.</li>
<li>Prepare and present regular performance reports and recommendations to senior leadership.</li>
</ul>
Required Qualifications:
<ul>
<li>3-5 years contact center leadership experience and / or service operations in a service organization.</li>
<li>Proficiency with contact center technologies (e.g., CRM systems, ticketing software, phone systems).</li>
<li>Strong leadership skills, with the ability to inspire, coach, and develop a high-performing team.</li>
<li>Analytical skills including Intermediate Excel, able to build pivots, run simple lookups, and create charts.</li>
<li>Demonstrated success in meeting SLAs and operational performance targets.</li>
<li>Excellent communication and interpersonal skills to manage client relationships and internal collaboration.</li>
<li>Ability to manage multiple priorities in a fast-paced environment and adapt to change.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Experience in a multi-client services environment</li>
<li>Knowledge of HCM-related functions (payroll, HR, benefits, tax) preferred but not required.</li>
</ul>
Our commitment to an inclusive workplace:
HCM Unlocked is an Equal Opportunity Employer and committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
HCM Unlocked participates in the E-Verify Employment Verification Program

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