<h3>Job Description</h3>
Job Description
Join the Team at Concierge Home Care – Where Care Changes Lives!
At Concierge Home Care, we believe in the power of home health care to change lives—for patients and team members alike. Our mission, “Caring for people who care for people,” is the foundation of who we are and what we do. Guided by our values—Integrity, Caring, Quality, Service, Innovation, and Team—we are dedicated to delivering compassionate, high-quality care that empowers patients to heal in the comfort of their own homes.
Since we opened our doors in 2015, Concierge Home Care has grown to serve over 57 counties across Florida, offering incredible opportunities for growth and career advancement.
 
Location:
Based in Northcentral, FL, serving patients in Dixie, Levy, and Gilchrist Counties, FL.
 
Your Role as a Physical Therapist:
<ul>
<li>Travel to patients’ homes to provide personalized physical therapy services that support recovery and independence.</li>
<li>Conduct thorough assessments to evaluate each patient’s condition and rehabilitation needs.</li>
<li>Develop and implement goal-oriented treatment plans in collaboration with patients and caregivers.</li>
<li>Guide and supervise Physical Therapy Assistants to ensure high-quality care</li>
</ul>
 
Qualifications:
<ul>
<li>Unencumbered Florida Physical Therapy License (required).</li>
<li>Valid driver’s license, auto insurance, and reliable transportation (required).</li>
<li>Experience with OASIS documentation (preferred).</li>
<li>CPR Certification (preferred).</li>
<li>Ability to travel between all three counties to treat patients wherever they call home</li>
<li>Ability to delegate and supervise Physical Therapy Assistants (preferred).</li>
</ul>
Ask about our preceptorship program, featuring exceptional clinical educators and robust hands-on skills training!
 
Why Choose Concierge Home Care?
Whether you’re new to home health or an experienced professional, you’ll have access to the tools and support needed to excel.
You’ll also be part of a team that values collaboration and autonomy. While you’ll have the independence to manage your role, you’ll never be without the support of experienced clinical supervisors and a dedicated team focused on delivering exceptional care. We’ve Got You Covered
Join Concierge Home Care and enjoy benefits designed with you in mind:
<ul>
<li>Flexible Scheduling: Choose the schedule that fits your lifestyle—PRN without a 12-hour shift requirement.</li>
<li>Pay-Per-Visit Compensation: Earn based on the number of visits you complete, giving you control over your income.</li>
<li>Additional Earning Opportunities: Receive extra compensation for weekly on-call, after-hours visits, weekend coverage, and short-term travel assignments.</li>
<li>Professional Development: Grow your career with access to mentorship programs, free CEUs, and advancement through our individualized clinical leveling pathway.</li>
</ul>

Comprehensive Benefits:
<ol>
<li>Enjoy three weeks of PTO and annually increases to four weeks after five years.</li>
<li>Earn quarterly bonuses based off individual and team performance.</li>
<li>Plan for the future with our 401(k) options.</li>
<li>Employee Assistance Program (EAP), pet insurance, legal assistance, and employee referral bonuses.</li>
<li>Health, dental, vision, and HSA options.</li>
<li>Mileage reimbursement or company vehicle (per company policy).</li>
<li>Data plan reimbursement.</li>
</ol>
Take the First Step
Join Concierge Home Care and make a meaningful impact! Apply today to begin an exciting and rewarding career where care truly changes lives.
<a href="https://conciergehomecare.com/careers/" target="_blank">https://conciergehomecare.com/careers/</a>

Physical Therapist

<h3>Job Description</h3>
Job Description
Overview
Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel &amp; Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida &amp; features high stakes table games along with thousands of the hottest slot machines. Owned &amp; operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® &amp; Salon and VIP services galore.
Our Commitment to Service:
We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current &amp; future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits &amp; a great work environment.
Benefits &amp; Perks:
We offer rockin' benefits that include Medical, Dental, Vision &amp; Life Insurances, 401K, Paid time off, Annual Bonus Opportunity &amp; much more! Please visit <a href="http://www.gotoworkhappy.com/benefits" target="_blank">http://www.gotoworkhappy.com/benefits</a> to see our full list of benefits! 
JOB DESCRIPTION
 
Responsibilities
Under the direction of the Director of Training &amp; Guest Satisfaction, and the Guest Satisfaction Specialist, the incumbent will help create and support an environment for professional growth and development while participating in the future direction of learning and innovation.

Essential duties include, but are not limited to:
<ul>
<li>Analyze and evaluate guest survey responses to determine guest satisfaction</li>
<li>Addressing and resolving guest issues through various channels, including email and phone communication</li>
<li>Provide actionable insights that support strategic business initiatives and innovation based on various Guest response formats </li>
<li>Assist in the collection, analysis, and interpretation of Guest data to identify key insights that will guide product development, marketing strategies, and Guest engagement initiatives </li>
<li>Work with various operational partners to influence strategic initiatives, improve Guest satisfaction, and enhance brand loyalty</li>
<li>Maintains and updates existing reports on a daily, weekly, or monthly basis</li>
<li>Assist in the development of effective strategies and activities that promote long-term guest loyalty</li>
<li>Maintains professional relationships with operational partners</li>
<li>Participate in assignments related to training team projects and events</li>
<li>Other duties as assigned</li>
<li>Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication </li>
<li>Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures</li>
</ul>
 
Qualifications
<ul>
<li>
<ul>
<li>High School diploma, GED, or equivalent required</li>
<li>Bachelor’s in Business, Communications, or related field preferred</li>
<li>Two (2) Years of hospitality experience preferred</li>
<li>Excellent interpersonal skills</li>
<li>Proficient knowledge of Microsoft Office is required</li>
<li>Intermediate skills in Excel preferred </li>
</ul>
<ul>
<li>Ability to use advanced functions (COUNTIFS,SUMIFS, IFERROR, VLOOKUP, IF) preferred</li>
<li>Proven ability to work with data manipulation, preparation and presentations</li>
<li>Must possess the ability to understand and interpret graphical representation of data</li>
<li>Team-oriented and must enjoy working with and assisting people.</li>
<li>Must be articulate and possess a professional appearance and demeanor.</li>
<li>Must be detail-oriented</li>
<li>Ability to work under pressure</li>
<li>Must possess excellent time management skills</li>
<li>Ability to function in non-standard situations where some judgment must be exercised</li>
<li>Must be able and willing to work flexible hours to include evenings, weekends and holidays</li>
<li>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities</li>
</ul>
Work Environment:
<ul>
<li>Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.</li>
<li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 30 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</li>
</ul>
Native American Preference Policy:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
Employment Process:
Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:
<ul>
<li>Credit Check</li>
<li>Criminal Background Check</li>
<li>Drug Screen </li>
</ul>
Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
</li>
</ul>

#gotoworkhappy

GUEST SATISFACTION COORDINATOR

<h3>Job Description</h3>
Job DescriptionDescription:
 
At Spartronics, we're not just building products, we build products lives depend on. As an electronic manufacturing services (EMS) provider for the commercial aerospace, defense, medical device, life science, and industrial markets, we work to deliver products of the highest quality and reliability.
 
Our organization provides comprehensive contract manufacturing services, ranging from printed circuit board assembly (PCBA) and subsystem integration to full-box build (high-level assemblies). Additional services include engineering support such as manufacturing testing, supply chain management, sustaining engineering, and a suite of aftermarket services to support the full OEM product lifecycle. With over $500 million in revenue, approximately 1,300 dedicated employees, and manufacturing resources strategically located worldwide, our manufacturing network spans the United States and Vietnam. To learn more about our sites, please visit <a href="https://www.spartronics.com/locations" target="_blank">https://www.spartronics.com/locations</a>.
 
Why Join Us: When you become a part of Spartronics, you're joining a team of dedicated and talented, individuals who share a common goal - to win as one. We value talent, innovation, and a hunger for growth. Here, you'll have the opportunity to work with industry leaders in Aerospace &amp; Defense, Medical &amp; Life Science, and Industrial markets where our customers put full trust in us to deliver the most complex, highly regulated products that must work the first time, every time.
 
As a Buyer I for our Spartronics Brooksville location you will perform specialized or diversified procurement functions required to supply material in accordance with Corporate Policies and Procedures; using the lowest reasonable price, ensuring the maximum quality goods delivered on-time to support manufacturing.
What A Day Looks Like:
<ul>
<li>Analyze multiple requirements and corporate demand to satisfy the requirements of the requesting program or department and are in the best interest of the company.</li>
<li>Place purchase orders as needed. Follow-up on purchase orders, Supplier contracts and material status as required.</li>
<li>May assist other individuals in expediting delinquent shipments and resolving other associated problems. May provide work direction to other employees in the department.</li>
<li>Resolve Supplier quality issues, purchase order accounting issues and problem receipts.</li>
<li>Travel, as required, to meet with Suppliers and other appropriate representatives to discuss and satisfy matters that cannot be taken care of in the plant.</li>
<li>May be responsible for determining material requirements from engineering and production schedules and maintaining inventory at appropriate level.</li>
<li>Generally, will exercise judgment within defined procedures and practices to determine appropriate actions in line with company policies of good, ethical purchasing practices.</li>
<li>Prepare management and analysis reports on a weekly, monthly and quarterly basis.</li>
<li>Perform other related duties as required.</li>
</ul>
Requirements:
<ul>
<li>BA/BS in related field or equivalent experience</li>
<li>1-2 years experience in related discipline.</li>
<li>CPIM or CPM certification preferred within two years of position assignment.</li>
<li>Thorough understanding of operations principles (JIT, MRP, TQC, and CRP) required.</li>
<li>Demonstrated experience and successful results in negotiation skills and strategies.</li>
<li> All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee. We cannot provide sponsorship </li>
</ul>
Working Hours are Monday-Friday, day shifts of 9 hours per day with every other Friday off (9/80 schedule).
Job Location:
Spartronics
30167 Power Line Road
Brooksville, FL 34602
 
Join Our Journey: If you're ready to be a part of something extraordinary, challenge the status quo, and shape the future, then we want to hear from you. Together, we'll continue to win, while we build products lives depend on.
 
Company Benefits:
<ul>
<li>Full range of medical, dental, and vision benefits.</li>
<li>Flexible Savings Accounts for Medical, Dependent Care, and Limited Purpose (dental and vision only)</li>
<li>PTO and Holiday Pay</li>
<li>Company-paid life insurance and disability at 1 time your annual salary at no cost to you, with options to increase coverage amounts</li>
<li>401k with a company match of 50% to every dollar up to 6%</li>
<li>Accident, Critical Illness, Hospital Indemnity, and Legal Insurance optional plans</li>
<li>Employee Assistance Program</li>
<li>Tuition Reimbursement</li>
<li>Opportunities to grow and excel in the Electronics Manufacturing industry at a company that values promotions and learning from within. Every day is different, challenging, and rewarding.</li>
</ul>
How to Apply: If this sounds like the perfect opportunity for you, please apply with your resume.
 
Spartronics is an equal opportunity Employer/Veteran/Disabled 41 CFR 60-1.4.
 
This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

Buyer

<h3>Job Description</h3>
Job Description
Site Assessment: Conduct on-site surveys to evaluate the physical environment, including building layout, available space, power sources, network cabling infrastructure, and potential obstacles. Documentation: Prepare detailed reports, diagrams, and other documentation that outlines the findings of the site survey, including photographs, floor plans, and field notes.
Recommendations: Provide recommendations for optimal equipment placement, cabling solutions, power requirements, and other technical considerations based on the site survey findings.
Communication: Communicate effectively with various stakeholders, including project managers, engineers, and end-users, to ensure a clear understanding of the site survey results and proposed solutions.
Project Support: Assist in the planning and execution of IT projects by providing accurate site survey information and recommendations.
Company DescriptionWe are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation 
<h3>Company Description</h3>
We are committed to delivering exceptional services and professionals with proven work ethics and processes.\r\nProvide an exceptional client experience\r\nDeliver on our commitments\r\nBuild trust by thinking and acting with integrity\r\nCreate an environment that inspires innovation

IT Physical Audit - 1 day assignment- Start 9/12

<h3>Job Description</h3>
Job DescriptionDescription:
Lion Country Safari is currently accepting applications for the position of Keeper II/III for our Chimpanzee routine. We are seeking a skilled, energetic individual to join our wildlife team. You must demonstrate leadership in your role and provide input and expertise in support of Lion Country Safari’s mission statement. Our Chimpanzee area is currently home to chimpanzees and white-handed gibbons.
 
This is a full-time position. Responsibilities include but are not limited to: all facets of animal husbandry, including training, animal observations, enrichment, and reporting any abnormalities in behavior or medical needs. Keepers are also responsible for maintaining primate habitats and holdings, and identifying maintenance issues in need of correction or repair. Keepers are expected to prepare animal health records, follow prescribed primate diets, and strictly adhere to safety protocols.
While performing the duties of this job, the Keeper will be regularly required to bend, stand, walk, climb, balance, throw, and lift.
 
Must be able to swim and possess a valid Florida driver’s license.
 
Preference for this position will be given to those individuals with at least 2 years of primate experience at an AZA accredited institution. Specifically, chimpanzee experience is extremely preferred. You must be able to lift 50 pounds and work weekends/holidays. A degree in an animal-related field is preferred, but equivalent combinations of education and experience sufficient to successfully perform the essential duties of the job will be considered.
 
Employment is contingent upon successful completion of a post-offer, pre-employment drug screen, background check, and physical.
 
BENEFITS
<ul>
<li>Insurance available (medical, dental, and life)</li>
<li>401(k)</li>
<li>Paid time off</li>
</ul>
EMPLOYEE PERKS
<ul>
<li>40% off food and beverage</li>
<li>30% off all retail shops</li>
<li>Free tickets to Lion Country Safari</li>
<li>Free tickets to attractions through Florida and discounts for family members</li>
<li>Free uniform shirts</li>
</ul>
MISSION STATEMENT
Be a leader in animal care, conservation, and education to inspire people through connections with wildlife in a fun, family-friendly environment.
 
ABOUT LION COUNTRY SAFARI
Lion Country Safari-Florida opened in 1967, in rural Western Palm Beach County as the first drive-through safari park in the country and introduced a new concept to animal lovers, “The Cageless Zoo.” Lion Country Safari was originally developed by a group of entrepreneurs who wanted to bring the experience of an African game park, then and now, an expensive and time-consuming trip, to families who would otherwise not be able to experience an African safari. Today, Lion Country Safari is home to over 900 animals in drive-through preserve and Safari World habitats. Among the more notable species on display at the park are lions, white rhino, chimpanzees, zebra, and giraffe. Safari World, the walk-through area of the park, has been developed and improved since the park initially opened. The restaurant and gift shops were among the earlier additions, with many of the habitats, attractions and interactive experiences added later over the years to enhance the visitors’ experience at the park. The KOA Campground was opened in the 1980's to provide overnight accommodation for visitors. In its 57th year of operation, Lion Country Safari-Florida is one of South Florida’s leading attractions and Palm Beach County’s largest tourist attraction. Hundreds of thousands of people visit Lion Country Safari every year to experience the thrill of eye-ball-to-eye-ball viewing of magnificent animals in a natural open environment.
 
DFWP/EOE
Requirements:

Keeper I/II/III - Chimps

<h3>Job Description</h3>
Job DescriptionFalcon Construction is seeking a Project Manager to join our Fort Lauderdale team. Come join our growing organization! Position Summary: The Project Manager owns full project execution from planning through completion, overseeing budgeting, scheduling, subcontractor management, and client relationships. This role requires strategic leadership in project planning, negotiation, and execution to ensure profitability and efficiency. Key Responsibilities:
<ul>
<li>Project Planning &amp; Execution
<ul>
<li>Plan, organize, and manage all resources for project success.</li>
<li>Ensure safety, quality, budgets, and schedules are maintained.</li>
<li>Track and report project performance metrics, including profit/loss and duration.</li>
</ul>
</li>
<li>Client &amp; Subcontractor Management
<ul>
<li>Act as the primary liaison between Falcon and clients.</li>
<li>Build and maintain long-term relationships with clients and subcontractors.</li>
<li>Negotiate contract costs and agreements with subcontractors, suppliers, and clients.</li>
</ul>
</li>
<li>Financial Oversight &amp; Reporting
<ul>
<li>Provide expert review of subcontractor and supplier proposals.</li>
<li>Track project profitability and key performance metrics for company owners.</li>
<li>Ensure project financials align with company goals and budgets.</li>
</ul>
</li>
</ul>
Qualifications &amp; Skills:
<ul>
<li>Minimum 3 years of experience in ground up&nbsp;commercial construction project management.</li>
<li>Strong leadership skills with the ability to manage multiple projects.</li>
<li>Proficiency in Procore and Microsoft Office Suite.</li>
<li>Excellent communication, negotiation, and problem-solving skills.</li>
<li>Ability to work independently and lead a project team.</li>
</ul>
 Physical Requirements:
<ul>
<li>Regularly required to stand, walk, sit, and bend.</li>
<li>Must be able to communicate clearly with clients, subcontractors, and employees.</li>
<li>Site visits at least 2x per project </li>
</ul>
Benefits
<ul>
<li>Our team members enjoy a very competitive benefits package including top rate pay, medical, dental, vision, 401K w/company match, vacation, and more!</li>
</ul>
Falcon Construction is an EEO employer. &nbsp;
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Ground Up Project Manager

<h3>Job Description</h3>
Job Description
Looking for A PHARMACY TECH TO FILL IN a blister PAK
WE WILL SPONSOR TO GET A PHARMACY TECH LICENSE, HIRING ASAP

Pharmacy Technician Pharmacy

<h3>Job Description</h3>
Job Description
The Senior Auditor is responsible for leading and managing the audit process to ensure compliance with applicable accounting standards, internal policies, and regulatory requirements. This role involves planning and executing audits, assessing risks, testing internal controls, analyzing financial data, and clearly communicating findings and recommendations to management. The Senior Auditor will also oversee and enhance audit procedures, while serving as the primary point of contact for both internal and external audits.
 
Key Job Responsibilities
 
<ul>
<li>Lead financial audits, both internal and external, by preparing required schedules and responding to audit inquiries.</li>
<li>Conducts internal audits in accordance with auditing standards, regulatory requirements, and established governance frameworks and procedures.</li>
<li>Reviews internal processes, transactions, documentation, and systems to assess compliance, evaluate effectiveness, identify issues, and develop actionable recommendations.</li>
<li>Plans and manages audit engagements, including creating audit programs, assigning tasks, and setting deadlines.</li>
<li>Maintain Internal Control Matrix to ensure separation of duties and minimize probability of misstatement. </li>
<li>Coordinates with external auditors and regulatory bodies, preparing necessary documentation and reports.</li>
<li>Performs risk assessments to identify control weaknesses and areas of significant financial or operational risk.</li>
<li>Stays current on accounting standards, auditing regulations, and industry best practices to ensure compliance and accuracy.</li>
<li>Prepares complex financial reports, including balance sheets, income statements, and cash flow statements.</li>
<li>Conducts account analysis and reconciliation, including bank statements and intercompany general ledger accounts.</li>
<li>Supports the month-end close process by researching discrepancies, preparing closing entries, maintaining schedules, and posting reconciling entries.</li>
<li>Performs detailed account reconciliations and complex analyses of subsidiary ledgers against the general ledger.</li>
<li>Analyzes financial data using advanced spreadsheet skills to validate information and support decision-making.</li>
<li>Assists in developing and implementing internal controls to safeguard company assets and ensure accurate financial reporting.</li>
<li>Participates in budgeting and forecasting processes, providing data analysis and financial insight.</li>
<li>Provides training and guidance to junior staff or cross-functional teams on accounting policies, procedures, and best practices.</li>
<li>Identifies and recommends opportunities for process improvements and efficiency gains in financial operations.</li>
<li>Ensures the confidentiality and integrity of financial information in accordance with company policies and industry standards.</li>
</ul>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. In addition, duties, responsibilities, and activities may change at any time with or without notice.

Senior Auditor

<h3>Job Description</h3>
Job Description
Position: Medical Business Systems Analyst
Location: MacDill Air Force Base, Florida OR Joint Base San Antonio- Fort Sam Houston, Texas
Position Description: The Medical Business Systems Analyst shall support the performance of work within the Medical and Materiel communities of interest. This role involves comprehensive analysis of user needs and system capabilities, with the objective of developing technical solutions that meet operational requirements. The analyst will be responsible for defining system scope and objectives, translating business needs into system requirements, and consulting on complex, high-visibility projects that impact the broader business and operational environment.
Primary Responsibilities:
<ul>
<li>Formulate and define systems scope and objectives based on user needs and an in-depth understanding of business systems and industry practices.</li>
<li>Analyze complex operational and system challenges by evaluating equipment capacity, performance constraints, operational timelines, and desired output.</li>
<li>Document user and business requirements, and translate them into formal system specifications.</li>
<li>Devise or modify procedures to resolve problems through technology-driven solutions that align with mission objectives.</li>
<li>Provide consultation across multiple projects; function as a top-level subject matter expert for various phases of systems analysis.</li>
<li>Evaluate the implications of applying technology in both current and future operational environments.</li>
</ul>
Required Certifications:
<ul>
<li>Abbreviated Injury Scale (AIS) Coder Certification or Equivalent is mandatory</li>
</ul>
Security and Installation Access Requirements:
<ul>
<li>Must comply with all installation and facility access requirements, including background investigations coordinated through the Provost Marshal Office or Security Office.</li>
<li>Must meet Common Access Card (CAC) eligibility standards, including Tier 1 or higher investigation and DEERS enrollment via the Trusted Associate Sponsorship System (TASS).</li>
<li>Must complete all required security and compliance training including:</li>
</ul>
-Level I Antiterrorism (AT) Awareness
-iWATCH Army Awareness Training
-Information Assurance (IA) Training
-OPSEC Level I Training
<ul>
<li>Must sign and adhere to Acceptable Use Policies (AUP) for all Government information systems, and maintain compliance with COMSEC, PII handling, and DoD Information Assurance requirements.</li>
</ul>

Medical Business System Analyst

<h3>Job Description</h3>
Job DescriptionGeneral Characteristics Responsible for Tier I software and hardware support. Diagnoses and resolves problems using documented procedures and checklists in the performance of most responsibilities. Enters call data into a tracking system. Escalates problems to higher level technical support professionals when necessary. Assists in the resolution of application, hardware and software problems. Education: Associate’s or Bachelor’s Degree, or technical institute degree/certificate in Computer Science, Information Systems, or other related field. Or equivalent work experience. Experience: 0 to 1 year of IT work experience in computer systems or support with demonstrated working knowledge of basic hardware and software products and problem solving/troubleshooting skills. Complexity: Learner/entry level role. Provides Tier 1 support of low to medium complexity. Functions, somewhat independently, under general direction of more senior customer service representatives, supervisors or managers. Generally follows documented procedures and checklists. *Please note that this application is part of our candidate pool for future staffing needs under our contract with the State of Florida. Positions may not be available immediately, and job locations, assignments, and start dates may vary depending on agency requirements. By applying, you will be considered for current and upcoming opportunities, and we will reach out if a role that matches your skills and qualifications becomes available.*
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