<h3>Job Description</h3>
Job Description
PAINTER
John Knox Village, conveniently located in Pompano Beach, is hiring FULL-TIME PAINTERS to work on the team that updates residential units and/or common areas in need of renovations and painting. 
You'll be responsible to maintain all work areas in a clean and safe manner while properly patching and prepare assigned areas for painting. Take proper precautions (drop cloths, plastic, etc.) in all areas to limit damage from spills or splatters while using proper amount of paint per job in order to provide adequate paint coverage while minimizing over order of paint.
Additional duties include:
<ol>
<li>Leave one quart of paint properly labeled with color and apartment number in each unit each time painting is completed in a unit.</li>
<li>Maintain all equipment and tools provided by JKV.</li>
<li>Secure/lock work area as required to ensure safety of residents, visitors or staff.</li>
<li>Train and teach staff as requested.</li>
<li>Assist with creating supply orders as requested and share information needed with the Manager to maintain adequate materials needed to complete assignments.</li>
<li>Assist Team as required</li>
</ol>
We want to speak with candidates that bring 3+ yrs working experience as painter with the ability to lift up to 40lbs, climb ladders and squat and stand up to 8 hours a day. Additionally, you'll be able to work during all weather condition, possible in extreme heat indoors and outdoors, have a valid FL Drivers License and be proficient in the use of hand and power tools necessary to complete assignment.
Able to communicate effectively in English, verbal and written, in a professional manner.
Excellent starting pay rate and FULL BENEFITS for full-time employees. This is an outstanding professional opportunity to work with a team committed to excellence. 
John Knox Village is a not-for-profit Life Care Retirement Community offering a full range of independent living, assisted living and skilled nursing care options for more than 1,000 senior residents on our beautiful 70-acre campus, located in Pompano Beach at 550 SW 3rd Street, convenient to major highways and transportation options. 
 
John Knox Village is proud to be a SAFE PLACE TO WORK! Come work at a Great Place to Work®, as well as a Beacon and Pinnacle Lifestyle Award winning organization that puts the health of our residents and employees first.
John Knox Village is a Drug-free and Tobacco-Free workplace. EOE
 Job Posted by ApplicantPro

Painter

<h3>Job Description</h3>
Job DescriptionDescriptionPosition: Overnight Valet Attendant Location: AQUA at Allison IslandSchedule: Flexible - Must be available on Weekends Pay: $17/hour Plus Tips The Valet Attendant ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client’s expectations. The Valet Attendant is responsible for responding quickly to customers’ requests and providing caring interactions with all guests at their assigned location. The Valet Attendant works closely with fellow team members, Operation Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at all times as well as adhering to state and local laws.&nbsp; Key Responsibilities
<ul>
<li>Mobilize and coordinate beginning-to-end valet process by retrieving keys, retrieving vehicles for waiting guests, loading guest vehicles, and issuing tickets and/or leveraging electronic devices to enter customer information&nbsp;</li>
<li>Foster customer success, happiness, and retention by building customer rapport, addressing customer inquiries, and providing directions when added&nbsp;</li>
<li>Act as a fast-moving courteous company brand ambassador by interfacing with guests, opening guest vehicle doors, and unloading vehicles&nbsp;</li>
<li>Deploy vehicle safety and security procedures to direct traffic, barricade positions, park guest cars in applicable spaces, inspect vehicles for damage, and report incidents and claims to location-designated leadership&nbsp;</li>
<li>Pioneer financial operations by requesting and collecting relevant fees and reconciling end-of-shift revenue&nbsp;</li>
<li>Meet and greet all guests upon arrival; open guest vehicle doors, assist with unloading vehicle when necessary&nbsp;</li>
<li>Retrieve keys from guest; issue ticket to guest, or enter customer information using electronic device&nbsp;</li>
<li>Park guest car in appropriate space, ensure safe and appropriate operation of guest vehicles&nbsp;</li>
<li>Inspect vehicle for preexisting damage record information using electronic device or manual ticket, correctly record the make, model and exact location of each vehicle&nbsp;</li>
<li>Quickly retrieve vehicles for waiting guests; assist guests with loading luggage or personal items when necessary&nbsp;</li>
<li>Provide excellent customer service to guests; respond to guest inquiries in a courteous manner, give directions to nearest highway, destination, etc.&nbsp;</li>
<li>Direct traffic, position barricades, and arrange for towing service when necessary&nbsp;</li>
<li>Immediately report any incidents or claims to Operations Manager or Shift Lead&nbsp;</li>
<li>Request and collect relevant fees for use of service&nbsp;</li>
<li>Assist in reconciling end of shift revenue against the ticket distribution, when necessary&nbsp;</li>
<li>Communicate professionally at all times with guests, client, and teammates.&nbsp;</li>
</ul>
 Skills, Knowledge and Expertise
<ul>
<li>At least 18 years of age &nbsp;</li>
<li>Valid driver’s license&nbsp;</li>
<li>Ability to operate manual transmission vehicles (stick shift)&nbsp;</li>
<li>Excellent customer service and communication skills&nbsp;</li>
<li>Ability to verbally communicate with guests&nbsp;</li>
<li>Acceptable driving record and motor vehicle report (MVR)&nbsp;</li>
<li>Ability to learn quickly and use sound decision making to thrive in fast-paced environments&nbsp;</li>
<li>Ability to operate guest vehicles requiring normal coordination, including eye-hand, hand-foot&nbsp;</li>
<li>Ability to move from valet stand to customer cars by walking or running for extended period of time, sometimes for the entire duration of shift</li>
<li>Previous valet experience preferred&nbsp;</li>
</ul>
 BenefitsJoin our team and enjoy an outstanding benefits package, including: &nbsp; Full Time OnlyGenerous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.&nbsp;Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones. Part Time)401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

Overnight Valet Attendant - Aqua Allison Island

<h3>Job Description</h3>
Job Description
Join Our Team as a Call Center Representative Think Tell Junction
 We are seeking a motivated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and support through inbound and outbound calls. Your primary responsibility will be to assist customers with inquiries, resolve issues, and ensure a positive experience with our company. &nbsp;
Responsibilities:
<ul>
<li>High school diploma or equivalent; further education is a plus.</li>
<li>Proven experience in customer service or a call center environment preferred.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Strong problem-solving abilities and attention to detail.</li>
<li>Proficiency in using computers and call management software.</li>
<li>Ability to work in a fast-paced environment and handle multiple tasks simultaneously.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or equivalent; additional certification in office administration is a plus.</li>
<li>Proven experience as a receptionist or in a similar role is preferred.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Strong organizational and multitasking abilities.</li>
<li>Proficiency in Microsoft Office Suite and other office software.</li>
<li>Ability to maintain a high level of confidentiality and professionalism.</li>
</ul>
Benefits:
<ul>
<li>Competitive hourly wage: $16 - $19 per hour.</li>
<li>Opportunities for career development and growth.</li>
<li>Comprehensive benefits package including health insurance and retirement plans.</li>
<li>Flexible work environment that promotes a healthy work-life balance.</li>
</ul>
By joining Think Tell Junction, you will immerse yourself in a collaborative environment where your ideas are valued and your creativity is cultivated. In addition to exciting projects and career development opportunities, we offer competitive benefits and a flexible work environment that promotes a healthy work-life balance.
Schedule: Monday to Friday Work Location: In person at our office in Miami, FL&nbsp;
If you are looking for a role that values precision and teamwork, apply today to join the Think Tell Junction family!

Call Center Representative

<h3>Job Description</h3>
Job Description
Therapy Sales and Marketing Director- MIND &amp; MOBILITY 
Location: Hybrid- Boca Raton, FL- Travel (as needed) to include Palm Beach, Broward, and Miami-Dade Counties 
Job Type: Full-Time Salaried Position 
Pay: Competitive base salary + performance-based bonus 
While compensation details are discussed during the interview process, this role offers significant earning potential and is designed to reward strong performance, leadership, and long-term growth. 
Candidates should reside in Broward, Palm Beach, or Miami-Dade counties.
About Us: 
At MIND &amp; MOBILITY, we're redefining what aging looks like-and we're just getting started! We believe growing older should expand possibilities, not limit them. Our mission is to empower seniors to live independently, confidently, and joyfully in the comfort of their own homes. Through compassionate in-home care, cutting-edge outpatient and in-home therapy services, and innovative brain health programs, we deliver life-changing outcomes every day. 
We proudly collaborate with families, physicians, and community partners to create extraordinary experiences-and now, we're ready to accelerate our growth in a big way. 
Position Summary: 
We are searching for a high-energy, growth-obsessed Therapy Sales &amp; Marketing Director to help scale our in-home therapy services that exclusively accepts Medicare Part B. This is a top-tier leadership role for someone who thrives on building relationships, opening doors, and turning opportunity into results. 
You'll drive referral volume, expand physician and community partnerships, and work hand-in-hand with clinical leadership to fuel sustainable, organic growth. This role offers one of the strongest commission opportunities in the industry, rewarding high performance with uncapped earning potential. 
The ideal candidate brings proven success in therapy or healthcare sales and marketing, excels at trust-based relationship building, and knows how to align sales strategy with clinical excellence for maximum impact. 
Why This Role Is Special: 
If the idea of building and leading sales teams, driving explosive growth across three of the best counties in America, and earning commissions on every win excites you-this could be the best commission opportunity in the business.
This is your chance to step into a high-visibility leadership role, create lasting impact in your community, and unlock exceptional income potential while helping seniors live their best lives. 
If you're hungry for growth, motivated by results, and ready to dominate in one of the most rewarding markets in healthcare-we want to speak with you! 
Key Responsibilities: 
<ul>
<li> Develop and execute sales and marketing strategies to drive census and referral growth consistently for all three counties </li>
<li> Build, maintain, and expand referral relationships with physicians, hospitals, ERs, case managers, discharge planners, and community partners. </li>
<li> Recruit, develop, and scale a high-performing sales and marketing team to support multi-County growth. </li>
<li> Lead, coach, and mentor sales and marketing team members, setting clear expectations, goals, and performance metrics. </li>
<li> Establish standardized sales processes, outreach strategies, and best practices to ensure consistency and effectiveness of advertising spend. </li>
<li> Partner closely with therapists and operational leaders to identify growth opportunities and address referral barriers. </li>
<li> Support and enhance clinic-level marketing initiatives to increase visibility, brand awareness, and patient access. </li>
<li> Represent the organization at community events, networking functions, and healthcare outreach activities. </li>
<li> Implement innovative referral tools and processes to streamline intake and improve referral conversion. </li>
<li> Monitor referral trends, market data, and team performance metrics to optimize outreach strategies. </li>
<li> Coach sales teams on effective relationship-building, follow-up, and referral management best practices. </li>
<li> Ensure marketing and sales activities align with compliance, ethical standards, and brand guidelines. </li>
<li> Provide regular reporting, insights, and recommendations to leadership on growth performance, team development, and market opportunities. </li>
</ul>
Qualifications:
<ul>
<li> Bachelor's degree in Marketing, Business, Healthcare Administration, or a related field preferred. </li>
<li> 5+ years of experience in healthcare sales, therapy marketing, or business development (outpatient therapy and/or home health strongly preferred). ● Proven success driving organic growth through physician and referral-based sales models.</li>
<li> Strong understanding of therapy services, patient access pathways, and healthcare referral dynamics. </li>
<li> Exceptional interpersonal, communication, and presentation skills. ● Highly organized, self-motivated, and results-oriented. </li>
<li> Ability to collaborate effectively with clinical and operational teams. ● Comfortable working independently while managing multiple priorities. ● Proficiency with CRM tools, Microsoft Office, and sales tracking systems. ● Ability to travel locally or regionally as required. </li>
<li> Valid driver's license and reliable transportation. </li>
</ul>
Compliance Requirement: 
This position requires Level 2 background screening through Florida's Care Provider Background Screening Clearinghouse. Learn more at <a href="https://info.flclearinghouse.com" target="_blank">https://info.flclearinghouse.com</a>.
Why Join Mind &amp; Mobility:
<ul>
<li> Supportive, family-oriented work culture </li>
<li> Opportunity to grow with a reputable and expanding home care company ● Meaningful work that makes a difference every day </li>
<li>Benefits include medical, dental, and supplemental insurance, 401(k), paid time off, and paid holidays. </li>
</ul>
How to Apply:
Submit your application and resume today - candidates are reviewed daily. 
Mind &amp; Mobility is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. 
Ready to make a difference? Apply now! 
For more information, call 561-770-1289

Therapy Sales and Marketing Director

<h3>Job Description</h3>
Job Description
Atlantic Pacific Companies is a dynamic industry leader, with a growing and diverse portfolio of properties throughout Florida, Georgia, Texas, California, North Carolina, and Washington, D.C.
We are looking for passionate people who enjoy challenges and helping others. Does this sound like you? Join us!

If you're passionate about real estate development, enjoy challenges, and are eager to make an impact, this could be the perfect opportunity for you!
At Atlantic Pacific Companies, we don't just build developments-we build developers. Our Development Associates gain hands-on experience from start to finish on transformative projects. You'll work alongside some of the best minds in the industry, contribute your ideas, and have the opportunity to grow your career as far as your ambition takes you.
What You'll Do:
As a Development Associate, you will support all aspects of the development process and play a key role in bringing projects to life. Responsibilities include, but are not limited to:
<ul>
<li>Conduct research to support all development functions, including acquisitions, due diligence, impact fees, utility costs, market analysis, construction costs, entitlements, etc.</li>
<li>Assist in the creation and maintenance of financial models and budgets</li>
<li>Manage the tracking of timelines and schedules</li>
<li>Research and gather documentation for RFQ/RFP responses Assist in the assemblage of RFQ/RFP responses and preparation for community preparations</li>
<li>Assist with land acquisition, including preparation of LOI's and purchase contracts with legal counsel, and gathering of due diligence materials</li>
<li>Assist with the financial closing in conjunction with lenders, legal counsel and other project team members</li>
</ul>
Requirements:
<ul>
<li>Master's Degree from accredited four-year college or university (or Bachelor's Degree with four years relevant experience). Focus on real estate development is a plus.</li>
<li>Experience with Low Income Housing/Tax Credit is a plus</li>
<li>At least two years' experience in Real Estate Development a plus.</li>
<li>Ability to write memos, reports, presentations, and business correspondence. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or government regulations.</li>
<li>Ability to work with mathematical concepts such as probability, and statistics and accounting principles.</li>
<li>Proficient in Microsoft Excel, Word, PowerPoint and Outlook. Advanced skills in Microsoft Excel a plus. Experience with Microsoft Project a plus.</li>
<li>Must have outstanding verbal and written communication skills.</li>
</ul>
Company Perks:
<ul>
<li>Competitive Salary</li>
<li>100% Employer-Provided Health Insurance, Life Insurance, and Long Term Disability</li>
<li>Dental and Vision Insurance</li>
<li>Flexible Spending Accounts</li>
<li>Paid Time-Off/Holidays</li>
<li>401(k) Retirement Plan</li>
<li>Employee Referral Program</li>
<li>Employee Assistance Program</li>
<li>Employee Discounts Program</li>
</ul>

For more information, please visit Our Website
Follow Us: Facebook LinkedIn Twitter
Atlantic Pacific Companies is a drug-free workplace.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Disclaimer: The tasks and responsibilities listed are not the only ones applicable to the positions

Development Associate

<h3>Job Description</h3>
Job Description
Position: Neighborhood Appointment Setter 
Start Your Career in the Field – No Experience Needed Earn $50K–$75K!
Responsibilities:
• Canvass local neighborhoods to identify homes with old original windows and roofing • Talk with homeowners about the benefits of brand new impact windows &amp; roofing • Schedule appointments for FREE inspections

Qualifications: • No experience required (We'll Train) • Outgoing personality • Strong communication skills • Driven to achieve goals • Must have a car or a truck
Compensation: • Salary, Commission &amp; Bonus (Earn $50,000 to $75,000 per year) • 5-day work schedule • Full training provided • Career growth opportunities
Apply Now! Send your phone number and updated resume. Qualified applicants will be contacted for a phone interview.
 #hc218144

Neighborhood Appointment Setter $50K to $75K

<h3>Job Description</h3>
Job Description
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.
Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. 
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associates must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Position Highlights

This is a Onsite Role
<ul>
<li>Full Time: Monday to Friday 8:30 am to 5:00 pm</li>
<li>Location: Boca Raton, FL</li>
<li>Ability working in a high-volume environment.</li>
<li>Managing incoming faxes, burning CDs, and preparing of authorization forms</li>
<li>Assist with Patient walk-ins</li>
<li>Phone Support</li>
<li>Release Of Information Processing</li>
<li>Documenting information in multiple platforms using two computer monitors. </li>
<li>Proficient in Microsoft office (including Word and Excel)</li>
</ul>
Preferred Skills
<ul>
<li>Knowledge of HIPAA and medical terminology </li>
<li>Familiar with different EHR and Billing Systems </li>
<li>Experience working with subpoenas </li>
</ul>
We offer: 
<ul>
<li>Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor</li>
<li>Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) </li>
<li>Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance </li>
</ul>
You will:
<ul>
<li>Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.</li>
<li>Maintain confidentiality and security with all privileged information.</li>
<li>Maintain working knowledge of Company and facility software.</li>
<li>Adhere to the Company's and Customer facilities Code of Conduct and policies.</li>
<li>Inform manager of work, site difficulties, and/or fluctuating volumes.</li>
<li>Assist with additional work duties or responsibilities as evident or required.</li>
<li>Consistent application of medical privacy regulations to guard against unauthorized disclosure.</li>
<li>Responsible for managing patient health records.</li>
<li>Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.</li>
<li>Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.</li>
<li>Ensures medical records are assembled in standard order and are accurate and complete.</li>
<li>Creates digital images of paperwork to be stored in the electronic medical record.</li>
<li>Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.</li>
<li>Answering of inbound/outbound calls.</li>
<li>May assist with patient walk-ins.</li>
<li>May assist with administrative duties such as handling faxes, opening mail, and data entry.</li>
<li>Must meet productivity expectations as outlined at specific site.</li>
<li>May schedules pick-ups.</li>
<li>Other duties as assigned.</li>
</ul>
What you will bring to the table: 
<ul>
<li>High School Diploma or GED.</li>
<li>Ability to commute between locations as needed.</li>
<li>Able to work overtime during peak seasons when required.</li>
<li>Basic computer proficiency.</li>
<li>Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.</li>
<li>Professional verbal and written communication skills in the English language.</li>
<li>Detail and quality oriented as it relates to accurate and compliant information for medical records.</li>
<li>Strong data entry skills.</li>
<li>Must be able to work with minimum supervision responding to changing priorities and role needs.</li>
<li>Ability to organize and manage multiple tasks.</li>
<li>Able to respond to requests in a fast-paced environment.</li>
</ul>
Bonus points if:
<ul>
<li>Experience in a healthcare environment.</li>
<li>Previous production/metric-based work experience.</li>
<li>In-person customer service experience.</li>
<li>Ability to build relationships with on-site clients and customers.</li>
<li>Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.</li>
</ul>

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. 
For more information about how we collect and use your data, please review our Privacy Policy.

Health Information Specialist l

<h3>Job Description</h3>
Job Description
Duties/Responsibilities:
<ul>
<li>Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.</li>
<li>Collects and enters orders for new or additional products or services.</li>
<li>Fields customer questions and complaints; when the issue is beyond the representatives knowledge, forwards to the assigned specialist or other appropriate staff.</li>
<li>Ensures that appropriate actions are taken to resolve customers problems and concerns.</li>
<li>Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.</li>
<li>Performs other related duties as assigned.</li>
</ul>
Required Skills/Abilities:
<ul>
<li>Excellent communication skills including active listening.</li>
<li>Service-oriented and able to resolve customer grievances.</li>
<li>Proficient computer skills with the ability to learn new software.</li>
<li>Bilingual (Fluent in English &amp; Spanish)</li>
</ul>
Education and Experience:
<ul>
<li>High school diploma or equivalent.</li>
<li>1 year customer service experience preferred</li>
</ul>
Physical Requirements:
<ul>
<li>Prolonged periods sitting at a desk and working on a computer.</li>
<li>Must be able to lift up to 15 pounds at times.</li>
</ul>

Customer Service Representative

<h3>Job Description</h3>
Job DescriptionThis temporary position does not guarantee conversion to permanent employment. Conversion decisions are based on performance, attendance, and business needs.
<ul>
<li>Temporary employees are not eligible for company benefits during the temp period</li>
<li>If converted to a permanent role, benefits eligibility will be determined based on employment status and company policy</li>
<li>This role begins as a temporary assignment</li>
<li>Performance will be evaluated at 30, 60, and 90 days</li>
<li>Based on performance, attendance, and business needs, employees may be considered for conversion to a permanent role</li>
<li>Conversion, if offered, may be to either part-time or full-time status, depending on operational needs</li>
<li>Conversion is not guaranteed</li>
</ul>
 Pay rate: starting at $16.50 per hour Start date: February 04, 2026 Training Schedules:&nbsp;&nbsp;8:00AM - 12:00PM Est Monday - Friday. Potential production shift between the hours of: 08:00AM - 6:00PM EstJOB SUMMARY:&nbsp; An Alivi Contact Service Representative (CSR) will provide prompt and courteous support to the Members of our health plan partners address inquiries about our services and assist in managing the health plan partners supplemental programs and value-based benefits. The CSR role requires excellent communication skills, empathy, patience, and attention to detail during data entry and while speaking with members. This role is an important part of our commitment to the happier and healthier life of our members. DUTIES &amp; RESPONSIBILITIES:
<ul>
<li>Assist inbound inquiries from health plan members and representatives, regarding the transportation services offered through our health plan partners.</li>
<li>Actively listen and respond quickly and professionally to all customer calls.</li>
<li>Meet or exceed productivity metric goals including Average Handle Time, Quality Assurance, Calls per hour and Customer Satisfaction after call survey.</li>
<li>Follows all HIPAA and compliance protocols to ensure the protection of all members protected health information (PHI).</li>
<li>Escalates transportation and customer service concerns to contact center leadership team. </li>
<li>Complete Alivi’s New Hire Training program, in which participants are expected to obtain an 80% final assessment passing score.</li>
<li>Complete and sign all compliance courses.</li>
</ul>
 REQUIREMENTS &amp; QUALIFICATIONS:
<ul>
<li>Minimum of 6 months of inbound Contact Center experience or transferable healthcare experience.</li>
<li>Must be able to sit for 8 hours or more a day.</li>
<li>Must be able to wear a headset for a minimum of 8 hours a day.</li>
<li>Excellent written, communication and data entry skills.</li>
<li>Moderate experience in Microsoft Teams, Outlook, and Word.</li>
<li>CSR’s must exhibit professional appearance and demeanor during training and ongoing coaching’s.</li>
<li>CSRs are required to be on camera during all training and meeting sessions</li>
<li>Must be able to adapt to high and a fast-paced call volume.</li>
<li>CSR’s must comply to attendance and punctuality expectations (PTO Policy).</li>
<li>CSR’s must have a download speed of 80 to 100-mbps and upload speed of 12 to 20-mbps</li>
<li>Must have a secure, quiet, distraction-free workspace, without any conflicting responsibilities during scheduled work shift (conflicting responsibilities may include caring for family members)</li>
<li>Fully bilingual: English/Spanish only.</li>
<li>BYOD (Bring Your Own Device): Candidates must provide their own equipment to successfully perform the job functions listed.</li>
</ul>
COMPETENCIES:
<ul>
<li>Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.</li>
<li>Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.</li>
<li>Adaptability - Adapts to changes in the work environment; Manages competing demands. Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.</li>
</ul>
HOW WE BEHAVE: OUR CORE VALUES:
<ul>
<li>Collaborative - We are friendly, and always ready to lend a hand; We are humble, and willing to admit mistakes; We trust our team and use respectful conflict to make decisions.</li>
<li>Entrepreneurial – We are personally committed, and hunger for Alivi’s success; We show passion and do more with what we have; We don’t give up, and always find ways to get the job done.</li>
<li>Dynamic – We gladly welcome change; We are smart, and challenge how things are done; We adapt quickly, and readily embrace new roles, and projects.</li>
</ul>
As part of our candidate selection process, we ask you to complete a&nbsp;cultural fit assessment (link below)
<a href="https://take.webava.com/assessment/ava/Alivi-AVA-Completion" target="_blank">https://take.webava.com/assessment/ava/Alivi-AVA-Completion</a>
KEY PERFORMANCE INDICATORS: &nbsp;KPIGoalDescriptionCustomer Satisfaction Score (CSAT)≥ 95%Measures customer satisfaction from post call surveys.Calls Per Hour (CPH)≥ 8.5Average number of calls handled by the agent per hour logged inAverage Handle Time (AHT)Within 5 minutesTotal time spent per customer interaction (talk + hold + wrap-up).Occupancy %≥ 80%Percentage of time agent was servicing calls and/or available to service calls&nbsp;Call Quality Score≥ 95%Based on QA reviews for professionalism, accuracy, and adherence to script.Adherence to Schedule≥ 92%Measures how well agents follow their assigned shifts and breaks.Attendance Rate≥ 98%Tracks presence and punctuality during scheduled hours.&nbsp; Unplanned occurrences are tracked using a rolling 6 month point system.&nbsp; &nbsp;
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<li></li>
</ul>
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Remote Contact Center - Temp CSR (Part-time)

<h3>Job Description</h3>
Job Description
Patient Etiquette- good interpersonal skills
1-2 Years experience on a Dental Office
Familiar with Insurance Billing and Dental Codes (Eager to learn)
Must speak English (Bilingual preferred, Spanish preferred)
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75,057 Jobs in Plantation, FL, USA