<h3>Job Description</h3>
Job DescriptionSenior Client Support &amp; Onboarding Specialist Role Overview
The Senior Client Support &amp; Onboarding Specialist is a senior-level, hands-on role responsible for onboarding and supporting corporate clients using Cardone Training’s online university platform. This position serves as a trusted, experienced resource on the Client Support team, handling escalated client needs, supporting team consistency, and ensuring an exceptional client experience.
Responsibilities
<ul>
<li>
Conduct onboarding calls for new corporate clients on the Cardone Training online university platform
</li>
<li>
Serve as a primary point of contact for corporate clients following the initial sale
</li>
<li>
Guide clients through the onboarding process to ensure successful platform usage and adoption
</li>
<li>
Handle complex or escalated client questions and support issues
</li>
<li>
Maintain accurate and detailed client records and notes within the CRM
</li>
<li>
Monitor and support the Client Support inbox (Zendesk), ensuring timely and professional responses
</li>
<li>
Assist with training and supporting new or junior team members on tools, systems, and client communication standards
</li>
<li>
Maintain a strong working knowledge of Cardone Training content to properly coach and support clients
</li>
<li>
Answer inbound phone calls and provide professional customer support
</li>
<li>
Moderate and support live online trainings, events, and corporate sessions
</li>
<li>
Participate in company events involving corporate clients as needed
</li>
<li>
Identify recurring client issues or process gaps and communicate feedback to leadership
</li>
</ul>
Qualifications
<ul>
<li>
High school diploma or GED required
</li>
<li>
Minimum of 3 years of experience in customer support, onboarding, or client success roles
</li>
<li>
Strong professional phone presence and customer service skills
</li>
<li>
Experience supporting or mentoring peers preferred
</li>
<li>
Excellent written and verbal communication skills
</li>
<li>
Strong problem-solving skills and attention to detail
</li>
<li>
Positive, reliable, and service-oriented attitude
</li>
<li>
Technical aptitude with the ability to learn new systems quickly
</li>
<li>
Typing speed of approximately 40+ words per minute (WPM)
</li>
<li>
Experience with Google Workspace (Drive, Sheets, Docs)
</li>
<li>
Experience with CRM platforms such as HubSpot and support tools such as Zendesk preferred
</li>
<li>
Proficiency with Microsoft Office, Google Suite, and Mac operating systems
</li>
</ul>

Sr. Client Support

<h3>Job Description</h3>
Job DescriptionSummary
The Licensed Community Association Manager’s (LCAM) primary function is managing a multi-site portfolio which may include HOAs, condominiums associations, or commercial associations. The LCAM’s responsibilities include implementing the community regulations as set forth in the association’s governing documents and relative state statutes. The LCAM is responsible for day-to-day association operations including asset management, use restriction enforcement, architectural control, financial matters, and daily interaction with the boards and residents. The LCAM is the firm’s direct client representative and as such must adhere to strict company and personal standards.
Essential Functions
Oversee daily operations of a portfolio of community associations.
Ensure the implementation of the association’s documents and operational strategies. Suggest modifications, as necessary.
Oversee all financial management activities. Prepare annual operating budgets, prepare/provide forecasting information as needed, review income and expenses, approve payables, etc.
Participate in physical site inspections to assess member properties, common areas, and amenity maintenance needs.
Oversee association vendors.
Communicate and report on operational strategies to boards.
Issue directives and coordinate responsibilities with support staff. Supervise support staff as needed.
Provide recommendations to boards for capital improvements, supplies, and equipment.
Review association insurance requirements and secure policies as required and/or requested by the boards.
Organize and conduct board and membership meetings.
Assist association committees.
Organize and conduct association workshops as required.
Engage in targeted membership activities.
Frequently communicate with residents, tenants, guests, etc.
Ensure compliance and abide by all Florida association laws, and relative governmental codes, laws, and ordinances.
Education
High School Diploma GED.
Experience
Must have a minimum of three (3) years’ experience in the field or related area.
Must have an active Florida LCAM license.
Must have a working knowledge of applicable company policies, procedures, state licensing standards, and must be familiar with accreditation expectations.
Knowledge and application of Florida Statutes and association governing documents.
 Knowledge of financial reporting.
Knowledge and application of Microsoft Office and Windows based applications.
Skills
Ability to work independently with minimal supervision.
Ability to coordinate/manage multiple projects at the same time.
Ability to interact and communicate effectively with colleagues, vendors, and clients at all professional levels.
Demonstrate leadership in maintaining high standards of professional behavior for self and staff.
Demonstrate organization, attention to detail, problem solving, creative, and independent thinking.
Demonstrate a commitment to the organization’s philosophy of high quality, professionalism, and organizational culture.
Supervisory Responsibilities
Yes.
Work Environment
Professional office environment.
Physical Demands
Physical demands are essentially those of sedentary work. This position requires working both in the community and in an office setting. While working in the community you will be 1.) driving (sitting) in your car for long periods of time, and
2.) walking medium distances throughout the community and exposed to the elements.
EEO Statement
Rizzetta &amp; Company is an Equal Opportunity Employer. Our Company does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.”
DISCLAIMER
This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Licensed Community Association Manager

<h3>Job Description</h3>
Job Description
Description:
Our GM’s are challenged each day with running a profitable business, centered around controlling food waste, supply cost, labor, cleanliness and retaining great talent, along with building sales and increasing guest return. They cannot do this without your support. We do not lead from the back, but rather attack from the front.
 
When the GM is not there, our Shift Leaders need to be the hardest working person in the cone! Our success depends on this. Be vocal! Be positive! Make sure the guest comes first!
 
Our shift leaders should have complete knowledge of:
LABOR: What is our Crew Labor Target? How do we achieve this?
<ul>
<li>Breaks for minors (and others) at effective times.</li>
<li>Revel hourly labor report</li>
<li>$50 man hours at a maximum.</li>
<li>Team member productivity (holding the team accountable)</li>
</ul>
 
CASH HANDLING: Accurate reporting for deposits for each drawer nightly. Putting together bank bags for Dunbar.
DAILY LINE UP CARDS: Filled out each shift, accounting for breaks for minors with sales driven team members in the windows. Aces in places!
GUEST AND TEAM MEMBER INCIDENTS: Gathering as much information as possible when incidents occur. Utilize the Incident Report 100%.
COST OF SALES: Controlling food waste through?
<ul>
<li>Weighing cups an cones each shift</li>
<li>Observing and coaching recipes</li>
<li>100% adherence to training program</li>
<li>100% adherence to New Hire Validation</li>
</ul>
 
CLEANLINESS AND ORGANIZATION: Cleaning and stocking as you go
Utilize checklists for each shift – 100% complete
100% Guest Ready at peak times
Patio is cleaned by timer (15-20 minutes at peak times)
Shift operates at hospital clean standards
 
Bilingual a plus.
 
 
Requirements:
 
Additional Info:
Our company uses E-Verify to confirm the employment eligibility of all newly hire employees. To learn more about E-Verify, including your rights and responsibilities, please visit: <a href="http://www.e-verify.gov/" target="_blank">www.e-verify.gov/</a>

Shift Leader

<h3>Job Description</h3>
Job Description
Junior Inside Sales Representative FL
 
Job summary
This is a Sales Hunter Opportunity. The Junior Sales Representative will support the Senior Sales Representatives by conducting initial contact and qualifying leads, following up on quotes and working independently on assigned leads. They will continue to learn the products and systems while supporting the Senior Sales Reps until a territory opens. This position reports to the VP of Sales.
 
Job Responsibilities:
<ul>
<li>Support, maintain and update the CRM database with customer interactions.</li>
<li>Conduct “Needs Analysis” with each prospect to understand organizational goals and provide the best sign solution.</li>
<li>Use consultative sales techniques to ensure our customers’ success through the proper selection, placement, and use of signage. </li>
<li>Follow Stewart’s Signs sales methodology to maximize opportunities, revenues, and profitability.</li>
<li>Develop and maintain a working knowledge of Stewart Signs products, capabilities, features, functions, and operation to best meet the customer’s needs.</li>
<li>Develop Key Product Knowledge to include digital LED sign capabilities and components, sign software, sign structure, mounting methods, and installation process.</li>
</ul>

Education/Experience
<ul>
<li>1-3 years of demonstrated, progressive sales success.(New business) </li>
<li>Internally motivated and a team player.</li>
<li>Ability to determine customer needs and present a solution.</li>
<li>Demonstrated ability to learn technical product quickly or technical aptitude.</li>
<li>Excellent verbal and written skillsets, with the ability to develop and present winning proposals.</li>
<li>Experience in value-based selling including abilities to successfully negotiate without being the lowest price solution.</li>
<li>Experience in Microsoft Word, Excel, and Outlook. It would be helpful to understand Microsoft Teams.</li>
<li>Outdoor LED signage experience desired. </li>
</ul>

Job Location
This job is remote, however; Initial on-site eight (8) week training requires successful candidate to report to the office in Sarasota, FL 
 
Stewart Signs is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Stewart Signs strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
Stewart Signs complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

Benefits:
Eligible the first of the month after date of hire (Health, Dental, Vision, Medical Flexible Spending Account, Company paid Life Insurance and AD&amp;D, Company Paid Critical Illness, Voluntary Benefits)
Profit Sharing Plan – Eligible to participate after 90 days of employment
Paid Holidays (10)
Vacation

Junior Inside Sales Representative FL

<h3>Job Description</h3>
Job Description
Join the Eau Palm Beach Team! Are You Ready to Make an Impact?
We’re looking for dynamic, passionate, and flexible team members to ensure our guests receive an unforgettable experience. At Eau Palm Beach, we don’t just offer a job—we offer a place where you can grow, make meaningful connections, and take pride in the difference you make.
What We’re Looking For:
• A commitment to excellence and a passion for service • A positive attitude and a collaborative spirit • Flexibility to work weekends and holidays • A desire to be part of a team that genuinely cares about each other and our guests
We are seeking an Employee Cafeteria Attendant to join our team. As a key member of the Eau Palm Beach team, you will play an essential role in delivering exceptional service to our employees, upholding the standards of our Forbes Five-Star resort.
Role Summary:
The Employee Cafeteria Attendant will set up, maintain and breakdown the food lines while serving scheduled meals to hotel employees, courteously and efficiently in accordance with hotel standards. This role is responsible for maintaining the cleanliness, organization and sanitation of the workstations, dining areas and equipment. 
This role is a flexible position (AM / PM) and all candidates must be able to work weekends, holidays, and nights. We have a full-time position available.
Essential Qualifications:
<ul>
<li>Previous Culinary training.</li>
<li>Previous experience in restaurant service.</li>
<li>Knowledge of food preparation and handling (Food Handler Certification required.).</li>
<li>Familiarity with proper sanitation regulations.</li>
<li>Ability to provide legible communication and do basic arithmetic.</li>
<li>Ability to satisfactorily communicate in English with hotel personnel to their understanding.</li>
<li>Ability to communicate in a foreign language, preferably Spanish. (desired)</li>
<li>Previous Culinary training. (desired)</li>
</ul>
Essential Skills:
<ul>
<li>Ability to perform duties with attention to detail, speed and accuracy and good coordination.</li>
<li>Ability to follow directions.</li>
<li>Ability to plan, organize and follow through.</li>
<li>Ability to exert physical effort in transporting food and supplies to/from the cafeteria.</li>
<li>Ability to endure abundant physical movements through the work areas.</li>
<li>Ability to remain at assigned station.</li>
<li>Ability to withstand high temperatures and steam behind the serving line.</li>
<li>Ability to work with minimal supervision.</li>
<li>Ability to promote positive employee relations.</li>
<li>Ability to work cohesively with co-workers and other departments as part of a team.</li>
</ul>
Apply today and be part of something extraordinary! Start your journey with Eau Palm Beach and help us continue to create unforgettable experiences for our guests. Click the link to apply!

Employee Cafeteria Attendant

<h3>Job Description</h3>
Job Description
Job Title: Personal Lines – Account Manager Company: One Insurance Services Job Type: Full-Time, Permanent Work Location: Hybrid (South Florida preferred) Supplemental Pay: Bonus opportunities
About One Insurance Services
One Insurance Services specializes in providing comprehensive insurance solutions tailored to a diverse range of clients. As we continue to grow, we’re looking for a Personal Lines Account Manager to support our high-net-worth clientele with expert guidance and personalized service.
Key Responsibilities
<ul>
<li>Develop a deep understanding of the unique needs of mid-sized to high-net-worth individuals and deliver tailored insurance strategies</li>
<li>Manage and assess clients' insurance needs, offering expert advice on personal insurance products, including homeowners, auto, umbrella, fine art, jewelry, and other specialized coverages</li>
<li>Guide clients through the insurance process—from policy selection to claims support</li>
<li>Build and maintain strong client relationships, ensuring timely service and support</li>
<li>Collaborate with insurance carriers to secure optimal coverage and pricing</li>
<li>Oversee policy renewals, adjustments, and inquiries with accuracy and efficiency</li>
<li>Follow up with clients to address concerns and ensure satisfaction</li>
<li>Gather and organize required documentation for quoting and binding policies</li>
<li>Identify opportunities for cross-selling and up-selling within your book of business</li>
<li>Support the sales team with high-net-worth client acquisition by providing product expertise</li>
<li>Perform other duties as assigned</li>
</ul>
Qualifications
Experience:
<ul>
<li>5–7 years of experience in personal lines insurance, with a focus on mid- to high-net-worth clients</li>
<li>Proven ability to manage complex portfolios and deliver exceptional service</li>
<li>Experience negotiating with underwriters and carriers on behalf of clients</li>
</ul>
Education &amp; Certifications:
<ul>
<li>Active Florida 220 Insurance License (required)</li>
<li>High school diploma (required); college degree preferred</li>
<li>Professional designations such as CPCU, ARM, or CIC are highly desirable</li>
<li>Bilingual (English/Spanish) is a plus</li>
</ul>
Skills:
<ul>
<li>Deep knowledge of personal insurance products and Florida insurance markets</li>
<li>Strong interpersonal and communication skills</li>
<li>High attention to detail and excellent organizational abilities</li>
<li>Ability to work independently while collaborating in a fast-paced, team-oriented environment</li>
</ul>
What We Offer You
At One Insurance Services, we are committed to investing in your growth and success. Our culture encourages open communication, teamwork, and innovation.
You’ll enjoy:
<ul>
<li>Flexible work options: in-office, hybrid, or remote</li>
<li>Competitive compensation and benefits, including:
<ul>
<li>Medical, dental, and vision insurance</li>
<li>Company-paid life and short-term disability insurance</li>
<li>401(k) with matching contributions</li>
<li>Generous PTO, holidays, and personal time</li>
</ul>
</li>
<li>A strong work/life balance—because it matters</li>
</ul>
Equal Employment Opportunity (EEO) Statement
One Insurance Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected characteristic as defined by federal, state, or local laws.
Ready to take the next step in your insurance career? Apply today to join a team that values expertise, client care, and long-term growth.

Account Manager

<h3>Job Description</h3>
Job Description
Founded in 1954, Vibrant Ingredients is a leading provider of natural, clean label ingredients and systems that power extraordinary food and beverage experiences. The company’s broad portfolio including natural flavors, botanical extracts, functional nutrition, cold brew coffee, tea essences, and food protection solutions enhances taste, texture, color, shelf life, and performance across a wide range of applications. Vibrant operates four state-of-the-art facilities across the United States and works with leading brands, manufacturers, and foodservice operators. With vertically integrated capabilities and a proven track record of innovation and execution, Vibrant helps customers accelerate to market without compromise. 
About the role:
We are a trusted partner to our customers when it comes to innovation and an industry leader in clean label ingredients, we are a true partner. We collaborate with our customers in ways that respect people and the environment. A commitment to Purely Better™ drives our innovation team to discover new, on trend solutions. 
As a Cybersecurity Analyst, they will help safeguard our digital environment and support the continued growth of our enterprise security program. In this role, you will monitor and respond to security threats, support incident response and vulnerability management efforts, and partner with teams across the organization to strengthen our overall security posture.
This role is ideal for a cybersecurity professional who enjoys being both strategic and hands-on and thrives in a dynamic, fast-paced environment.
How will you contribute:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions. Essential job functions and duties include, but are not limited to:
<ul>
<li>Monitor and analyze security alerts, logs, and system activity to identify potential threats.</li>
<li>Triage security incidents and support investigation, containment, and remediation efforts.</li>
<li>Maintain and optimize security tools including SIEM, EDR, and SOAR platforms.</li>
<li>Support vulnerability scanning, risk assessments, and remediation tracking.</li>
<li>Assist with security audits, tabletop exercises, and incident response readiness.</li>
<li>Help maintain security policies, procedures, and operational documentation.</li>
<li>Collaborate with IT, Operations, Legal, Finance, HR, R&amp;D, and other teams to advance security initiatives.</li>
<li>Clearly communicate security risks and recommendations to technical and non-technical stakeholders.</li>
</ul>
 Minimum Requirements/Qualifications:
<ul>
<li>Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or related field.</li>
<li>3+ years of experience in cybersecurity or IT security operations.</li>
<li>Knowledge of security monitoring, threat detection, and incident response concepts.</li>
<li>Familiarity with CIS Controls, NIST, or similar security frameworks.</li>
<li>Strong analytical, organizational, and communication skills.</li>
<li>Ability to manage competing priorities in a multi-site corporate and manufacturing environment.</li>
</ul>
Preferred Qualifications
<ul>
<li>Master’s degree and/or professional certifications (CISSP, CISM, GIAC, Security+).</li>
<li>Experience with identity security, cloud platforms, or endpoint hardening.</li>
</ul>
Work Environment:
<ul>
<li>May involve exposure to allergens such as Soy, Wheat, Fish, Shellfish, Milk, Egg, Tree Nuts and Sesame.</li>
</ul>
What Vibrant Ingredients can offer you:
<ul>
<li>Generous time off for vacations</li>
<li>Paid Holidays</li>
<li>401(k) with company match</li>
<li>Tuition reimbursement</li>
<li>Medical/Dental/Vision</li>
<li>Health &amp; Wellness programs</li>
</ul>
More about us:
Vibrant Ingredients, headquartered in Lake Mary, FL, is one of the world's leading independent providers of natural ingredients. With a legacy spanning over 70 years, we deliver a diverse portfolio of clean label ingredients and innovative system solutions to the food and beverage industry. Our commitment to quality and performance is reflected in our American-made products, which enhance both taste and functionality. Backed by advanced manufacturing capabilities, we specialize in fermentation, patented cold brew extraction, custom flavor development, and a range of drying and blending technologies. Operating from four state-of-the-art facilities strategically located across the U.S., we ensure the accessibility of real, high-quality ingredients—helping our customers create better-for-you food and beverage for consumers.
"Improving the food and beverages consumed by providing real ingredients from nature that work."
This position is currently classified as on-site.
Employees are eligible to participate in Medical, Dental, Vision, Life Insurance, 401(k), Holidays, Vacation, Tuition Reimbursement Program.
The final salary offered for this position may take into account a number of factors including, but not limited to, location, skills, education, and experience.
The Company reserves the right to modify, update, change and/or make corrections to this job description, at the sole discretion of senior management, at any time during the employee’s employment term, at the sole discretion of management.
EEO Statement
Vibrant Ingredients is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Vibrant Ingredients will work with applicants to meet accommodation needs that are made known to Vibrant Ingredients in advance.

**Please no external recruiters**

Cybersecurity Analyst

<h3>Job Description</h3>
Job Description

Job Summary:
LHP seeks a Porter responsible for cleaning and servicing campus areas. This position is required to respond to radio communications and work orders in an efficient and timely manner. This position will also follow a schedule on When I Work as POC (porter on call) to cover school events on weekends. This position may be required to work overtime, weekends, and holidays, if needed.
This is a full-time, fully benefitted, 12-month position. LHP is committed to investing in its Facilities staff, offering paid training and development opportunities, reimbursement for uniforms, and a fully subsidized lunch program for this position. We encourage applicants from underrepresented groups to apply.
We are seeking to fill a Monday - Friday, 7:00 am - 3:00 pm shift with rotating weekend hours.
Education/Experience:
<ul>
<li>Work experience in related field required; 2 years experience in custodial field preferred</li>
<li>Must be able to communicate effectively in English.</li>
</ul>
This position announcement is intended to describe the general nature and level of work being performed by employees assigned to this job title and the education and skills required. This is not intended to be a complete list of all responsibilities, duties, and skills that are required or may be required in the future.
LHPS conducts background checks, including fingerprinting, and drug testing, and may use a third-party administrator. Background checks will be performed in compliance with the Fair Credit Reporting Act. Lake Highland Preparatory School is an Equal Opportunity Employer.
 Monday - Friday, 7:00 am - 3:00 pm; rotating weekend hours.

Facilities Porter (7a-3p) - Full-Time

<h3>Job Description</h3>
Job Description
Summary
The Referral Coordinator is responsible for the effective management of all incoming specialist referrals.
 
Duties and Responsibilities
<ol>
<li>Responsible for coordinating and processing of all patient referrals for specialty services.</li>
<li>Utilizes a high degree of accuracy in obtaining and verifying that all registration data, demographic and insurance information is correct and up to date.</li>
<li>Acts as liaison between Community Medical Group and other healthcare providers while exhibiting and utilizing a high level of customer services skills.</li>
<li>Performs eligibility checks on members as necessary by telephone or electronically as appropriate.</li>
<li>Follows procedures for proper authorization and processing of all referral services including obtaining approval from our medical director.</li>
<li>Supports physicians and patients in synchronizing appointments, authorizations and tests taking place in different clinics.</li>
<li>Sets up appointments and transportation as necessary.</li>
<li>Contacts the patient on a timely basis for all scheduling requirements.</li>
<li>Communicates with patients to ensure follow-through with referrals.</li>
<li>Ensures strict confidentiality of all health records, member information and follows HIPAA guidelines.</li>
<li>Coordinates pre-admission testing requirements with clinic personnel and patients.</li>
<li>Completes all administrative functions related with referral activities in an efficient manner.</li>
<li>Enters all referral, hospital, outpatient and other patient specialty health service authorizations into the computer system following CMG policies and procedures.</li>
<li>Responsible for monitoring all referral reports not received and follow-up in a timely manner.</li>
<li>Performs duties in honest and ethical manner.</li>
<li>Perform other duties as assigned.</li>
</ol>
Qualifications
<ol>
<li>Education/Experience:</li>
<li>Must have High school diploma or equivalent.</li>
<li>Prior experience in a clinical setting</li>
<li>MS Office programs experience.</li>
<li>Medical Assistant training or certification preferred.</li>
<li>Knowledge of medical terminology and CPT, HCPCS and ICD coding preferred.</li>
<li>Knowledge of Electronic Health Records (EHR) preferred</li>
</ol>
Skills:
<ol>
<li>Use relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.</li>
<li>Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines and standard accepted practices </li>
<li>Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.</li>
<li>Ability to work with individuals within and outside the organization, in professional and courteous manner.</li>
<li>Must develop constructive and cooperative working relationships with others.</li>
<li>Understand written sentences and paragraphs in work related documents.</li>
<li>Strong ability to use independent judgment and initiative.</li>
<li>Organized and able to manage competing priorities.</li>
<li>Resourcefulness in problem solving. </li>
<li>Actively look for ways to help people.</li>
<li>Strong written and verbal communications skills</li>
<li>Knowledge of medical terminology</li>
<li>Must be extremely detail oriented.</li>
<li>Strong organizational and interpersonal skills.</li>
<li>Knowledge of EHR</li>
<li>Bilingual skills preferred (English/Spanish or English/Creole)</li>
<li>Must develop constructive and cooperative working relationships with others.</li>
</ol>

Referral Coordinator

<h3>Job Description</h3>
Job Description
 
RDG Overview:
RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene.
 
At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey.
 
DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026).
 
BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States.
 
GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities.
 
Summary: 
The Learning &amp; Development Manager for the back-of-house culinary division is responsible for designing, implementing, and sustaining best-in-class culinary training programs across the organization. This role ensures culinary teams are properly trained, assessed, and supported with the tools and resources required to deliver consistent execution, operational excellence, and compliance with Department of Health and internal standards.

This individual will lead culinary onboarding, support new restaurant opening training roadmaps, manage skill development programs, and maintain compliance and certification standards across multiple venues. The ideal candidate brings a strong culinary foundation paired with demonstrated experience in training program development within high-volume, luxury, hospitality environments. This role reports into the Sr. Manager- Learning &amp; Development
RESPONSIBILITIES: 
 
Training &amp; Development
<ul>
<li>Create, update, and maintain culinary training programs, learning paths, and standard operating procedures aligned with brand standards.</li>
<li>Develop and deliver hands-on culinary training initiatives, including technique modules, recipe mastery, cooking method workshops, and station-specific skill development.</li>
<li>Create and manage annual culinary training calendar to support company-wide development priorities.</li>
<li>Directly coach and train culinary leadership to ensure learning consistency, accountability, and follow-through.</li>
</ul>
Assessments &amp; Skill Validation
<ul>
<li>Conduct culinary assessments at scaling intervals to validate capabilities across kitchen teams and identify development gaps.</li>
<li>Build assessment frameworks and rubrics for skill evaluations, recipe execution, plating standards, and food safety compliance.</li>
<li>Provide reporting, feedback, and recommended training plans in partnership with HR, Culinary Leadership, and Operations.</li>
</ul>
New Hire Onboarding &amp; Openings
<ul>
<li>Lead culinary training during new restaurant openings, including coordinating schedules, materials, culinary trainers, and performance evaluation checkpoints.</li>
<li>Oversee back-of-house new hire training and onboarding modules ensuring all culinary team members receive consistent immersion into culture, standards, safety, and execution expectations.</li>
<li>Create structured training timelines and role-specific training checklist compliance.</li>
</ul>
<ul>
<li>Full alignment with the Opening Critical Path, ensuring all BOH milestones are completed on schedule.</li>
<li>Task Force coordination, including scheduling, deployment, trainer expectations, and onsite leadership alignment during the opening phase.</li>
<li>Pre-opening BOH readiness audits, using detailed checklists to validate station setup, prep guides, food safety, equipment functionality, and consistency across all teams. (MAKING SURE THE TEAM IS TRAINED ON BOH SOPs)</li>
<li>Onsite support during Friends &amp; Family and Opening Week, with daily recaps, immediate retraining where needed, and full stabilization support.</li>
<li>BOH + FOH integration for openings, ensuring timing, expo flow, pacing, communication, and allergy/safety protocols are fully aligned.</li>
<li>Participation in post-opening debriefs, delivering insights, identifying gaps, and recommending adjustments to the opening process and training roadmaps.</li>
</ul>

Compliance &amp; Health Oversight
<ul>
<li>Develop and manage Department of Health compliance training programs, including food safety, sanitation standards, allergen awareness, and temperature control guidelines.</li>
<li>Partner with operations to ensure all culinary staff maintain necessary certifications and training records in compliance with regulatory requirements.</li>
<li>Conduct periodic kitchen compliance reviews to reinforce sanitation, SOP alignment, and safety behavior modeling.</li>
</ul>
Documentation, LMS, &amp; Reporting
<ul>
<li>Maintain accurate digital and onsite training materials, checklists, curriculum tools, and compliance tracking.</li>
<li>Support the development and use of an LMS platform for scheduling, learning records, and resource access.</li>
<li>Provide reporting and insights on training outcomes, assessments, certifications, and development progress.</li>
</ul>
Additional Responsibilities 
 
<ul>
<li>In partnership with our Sr. Manager, Learning &amp; Development, you will develop and lead Learning &amp; Development initiatives that align with business goals, talent strategies, and meet all compliance requirements.</li>
<li>Drive engagement and development at all levels of the organization and foster an environment of continuous learning to encourage career growth and succession readiness in BOH functions. </li>
<li>Conduct comprehensive needs analyses on a continuous basis, recognize emerging patterns, and provide recommendations to address gaps and/or potential opportunities.</li>
<li>Partner closely with the HR Team, and senior culinary management team to monitor the pulse of organizational needs and learning opportunities across RDG and diverse functions to align with Performance Management and career growth. </li>
<li>Research and implement best practices in instructional technology, tools, and approaches.</li>
<li>Assist with orientation facilitation, performance management preparation and service training when necessary. Cross training in all areas of learning &amp; development is essential. </li>
<li>Support the Chief People Officer, Sr. Learning &amp; Development Manager &amp; HR Team with additional/other HR duties or initiatives as necessary. </li>
</ul>
 
Requirements/Qualifications: 
 
<ul>
<li>Minimum 8 years of experience leading a culinary corporate learning program in a high-growth environment restaurant industry with many hourly and salaried employees, with deep experience in developing and driving learning strategies. </li>
<li>Bachelor’s degree in culinary arts, or related field of study or any equivalent combination of education and/or experience is required. </li>
<li>Previous experience as a corporate, executive or senior level chef or Culinary instructor adept at high volume, diverse and luxury cuisines required.</li>
<li>Strong understanding of food safety standards, DOH compliance requirements, and culinary best practices</li>
<li>Working knowledge of a Learning Management System (LMS).</li>
<li>Proficiency working with a variety of multimedia training platforms and driving strategy behind instructional design, including creating engaging and interactive learning curriculums using industry standards such as ADDIE and needs analysis. </li>
<li>Ability to create captivating training curriculum materials, slide decks and workbook training materials with ease. </li>
<li>Excellent team facilitation and presentation skills (platform skills) a MUST! </li>
<li>Certified Professional in Learning and Performance (CPLP) credential preferred.</li>
<li>Seasoned user of Microsoft office inclusive of Power Point, Excel, and Word. </li>
<li>Demonstrated success in fostering a learning culture that promotes engagement, retention, and career growth. </li>
<li>Strong ability to assess training effectiveness using data-drive metrics, feedback tools, and ROI analysis.</li>
<li>Experience leveraging learning tools, innovative digital tools, microlearning, and gamification to enhance learner engagement.</li>
<li>Deep understanding of front-and-back of house operations, brand standards, and luxury training. </li>
</ul>
Other Skills and Knowledge:
 
<ul>
<li>Superior verbal and written communication skills.</li>
<li>Adept at working in a fast-paced, deadline-driven environment with a task-driven focus.</li>
<li>Accustomed to serving as a Change Agent - highly adaptable, dependable with an entrepreneurial spirit.</li>
<li>Strong analytical and critical thinking skills to successfully troubleshoot and resolve unexpected roadblocks, barriers, and inquiries from internal and external clients.</li>
<li> Excellent relationship building capabilities with a keen ability to drive engagement. </li>
<li> Ability to work am, pm, holidays, weekends if there is a business necessity or venue opening requirement.</li>
</ul>

Physical Demands And Work Environment: 
 
General office assignments-(typing), which lends itself to repetitive motion. 
Sitting in a stationary position or standing in a classroom setting for several hours within the day 
Ability to travel to all venues (current and future) as required

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