<h3>Job Description</h3>
Job Description
Looking for a crew lead that has at least 2 years experience. Crew leads must be able to manage details and people and have experience as a crew leader in Central Florida.&nbsp;
Need experience in operating:
Toro Grandstand (or similar)
Hedge trimmers
Weed eaters
Blowers
We require:
Clean driving record (for drivers)
Background check&nbsp;
Drug screen. (420 friendly)
Need transportation to and from work each day - we are near Aloma and 436.
What we offer
Top pay for top performers.
Paid time off&nbsp;
Year round employment for most team members
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Company DescriptionQuality Focused landscaping and lawn care company servicing estates and commercial clients in Winter Park, Florida and surrounding areas 
<h3>Company Description</h3>
Quality Focused landscaping and lawn care company servicing estates and commercial clients in Winter Park, Florida and surrounding areas

Landscape Maintenance Crew Leader

<h3>Job Description</h3>
Job Description
We are seeking a skilled and compassionate Phlebotomist to join our team. This role plays a critical part in patient care by expertly performing venipunctures and other specimen collections, ensuring the quality and accuracy of samples, and supporting the smooth operation of our laboratory. This position involves a blend of hands-on patient interaction, meticulous sample handling, and collaboration with a high-energy team.
Key Responsibilities:
<ul>
<li>Perform blood draws with skill and care, ensuring patient comfort and accuracy.</li>
<li>Collect, label, and store specimens as per established protocols.</li>
<li>Execute specimen handling tasks, including centrifuging, freezing, and packaging for transport.</li>
<li>Verify all test requisitions with computer labels to maintain accuracy.</li>
<li>Explain procedures to patients courteously, assisting with specimen collections (blood, urine, fecal).</li>
<li>Maintain a clean and safe work environment by performing decontamination and recording maintenance.</li>
<li>Follow all OSHA and DEP safety regulations and protocols.</li>
<li>Update and manage patient information with attention to detail.</li>
<li>Assist with troubleshooting, training, and recommending improvements to workflow.</li>
<li>Answer patient inquiries over the phone and provide laboratory results as needed.</li>
<li>Attend required department trainings to stay up-to-date with best practices.</li>
</ul>
Requirements
High School Diploma or GED required.
Phlebotomy certification (state-specific if applicable).
2+ years of phlebotomy experience in a fast-paced lab or hospital setting.
Proficient with Microsoft Office Suite.
Demonstrated proficiency in venipuncture techniques using straight needles and butterfly needles.

Phlebotomist

<h3>Job Description</h3>
Job Description
St Lucie Battery &amp; Tire is looking for a motivated and experienced Lube/Tire Technician to add to our growing service department to perform general repairs, maintenance, and diagnosis. The candidate must demonstrate attention to detail and dedication to provide the highest level of quality work.
Primary Responsibilities:
<ul>
<li>Servicing customer vehicles and ensuring quality workmanship</li>
<li>Install and perform tire maintenance</li>
<li>Perform oil change and/or transmission service and filters</li>
<li>Perform tire rotation</li>
<li>Road test vehicle</li>
<li>Ensure the service center is clean and safe</li>
<li>Install batteries and check electrical systems</li>
</ul>
Minimum Qualifications:
<ul>
<li>1 year lube/tire technician experience</li>
<li>High school or equivalent (Preferred)</li>
<li>Driver's License</li>
<li>US work authorization</li>
</ul>
Benefits:
<ul>
<li>Competitive flat rate pay</li>
<li>Health insurance</li>
<li>Life insurance</li>
<li>Dental insurance</li>
<li>Vision insurance</li>
<li>Paid vacation</li>
<li>PTO days</li>
<li>401K matching</li>
<li>Employee discount</li>
<li>Clean working shop with diagnostic equipment</li>
<li>Family owned business</li>
</ul>
Schedule:
<ul>
<li>Monday to Friday</li>
<li>Weekends</li>
</ul>
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Lube/Tire Technician

<h3>Job Description</h3>
Job DescriptionJob Description 
Job Description Store Management Our Domino's Pizza Assistant Managers are the backbone of our business! Assistant Managers handle all aspects of running a Domino's Pizza store, including leading their team, setting high standards for customer service and maintaining exceptional product quality standards. Paid Training! We offer a chance for professional growth by requiring all our Assistant Managers to be trained and certified through our unique Management Development Program. If you have limited experience, this program will teach you everything you need to learn to become a successful manager. If you have previous experience, the program allows for self-paced learning and fast tracking to help you advance. Opportunities! Our Management Development Program allows only our own store managers to apply for franchising opportunities - which sets us apart from our competition. For many of our General Managers, the ultimate goal is to own their own business. Only individuals who have successfully managed a Domino's Pizza store for at least a year, are eligible to apply for a franchise. Join our team and learn how business ownership may be within your grasp! Great Pay! Our assistant managers are paid a a industry competitive salary. In addition, assistant managers are eligible to earn performance based wage increases and sometimes incentives based on the profitability of their stores, as well as the store's overall performance. Qualified management applicants must be at least 18 years old, have a valid driver's license and a good driving record. Some management experience is a plus. The ability to work in a fast-paced, high volume environment and be able to handle multiple tasks at once is required.ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgement, math and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! JOB REQUIREMENTS AND DUTIES You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance&amp; punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.p DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
Additional Information 
All your information will be kept confidential according to EEO guidelines.

General Manager(03139) - 3821 S Nova Rd

<h3>Job Description</h3>
Job DescriptionDescription:
Provides excellent guest service in an efficient, courteous, professional manner; following LBA standards of friendly hospitality while adhering to guidelines and procedures. This position is responsible for the cleanliness of guest rooms as well as the usage and organization of supplies.
 
PREREQUISITES
Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.
<ul>
<li>Prior housekeeping experience in lodging, housing, hotels, hospitals, or care facilities preferred</li>
<li>High school diploma or equivalent </li>
</ul>
 
SUMMARY OF ESSENTIAL JOB FUNCTIONS
<ul>
<li>Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.</li>
<li>Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.</li>
<li>Must be able to stand for eight hours, bend, stretch, reach, crawl, and kneel.</li>
<li>Must be able to see and hear.</li>
<li>Must be able to communicate with other associates and/or guests.</li>
</ul>
 
Requirements:
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge:
<ul>
<li>Proper handling of linens, terry and other supplies while keeping sanitation and cost controls in mind.</li>
<li>Guestroom cleaning procedures.</li>
<li>Safety and security measures. Report or correct any hazardous conditions observed immediately.</li>
<li>Guidelines for Training Checklist for proper procedures.</li>
<li>Thorough knowledge of materials, supplies and equipment used in the housekeeping department. </li>
</ul>
 
Skills:
<ul>
<li>Maintain designated minutes per room.</li>
<li>Follow cleaning procedures in the company systematic fashion.</li>
<li>Assist with guest issues, being professional and maintaining a hospitable caring attitude.</li>
</ul>
 
Abilities:
<ul>
<li>Must be able to work alone, without direct supervision AND as a team member.</li>
<li>Comply with all standards.</li>
<li>Be able to multi task, remain service centric.</li>
<li>Communicate professionally with guest and co-workers.</li>
<li>Effectively communicate with guests and co-workers via various methods to include: messages and communication log books.</li>
<li>Must be able to learn/use computer systems necessary to perform daily tasks to include: Quore, Hotel Effectiveness, etc.</li>
<li>Must be able to exercise discretion to maintain guest privacy.</li>
</ul>
 
SPECIFIC RESPONSIBILITIES
<ol>
<li>Daily responsible for cleaning vacant dirty rooms to be guest ready and returning occupied dirty rooms to an occupied clean status within specified time and accuracy constraints per brand standard and best practices set forth by LBA.</li>
<li>Maintain a crisp, clean and professional appearance daily adhering to grooming and uniform standards.</li>
<li>Follow all cleaning procedures outlined in the housekeeping training with every assignment and as specified on the training checklist.</li>
<li>Follow general clean procedures every 90 days.</li>
<li>Report any discrepancies to the immediate supervisor.</li>
<li>Assist in maintaining other areas of the hotel in a clean and orderly condition, (ex. Associate breakroom, restrooms, public areas, stairwells, and back of the house area).</li>
<li>Respond to guest requests and inquiries immediately.</li>
<li>Have a thorough knowledge of emergency procedures and understand the safety and security needs of our guests and associates. </li>
<li>Other duties as assigned, of which the associate is capable of performing.</li>
</ol>
 
WORKING CONDITIONS/SPECIAL REQUIREMENTS
<ul>
<li>This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work.</li>
<li>Standing, walking for long periods of time while maintaining a friendly professional image. </li>
<li>May be required to work any day/shift, including weekends. </li>
</ul>
 
POSITIONS FOR POSSIBLE ADVANCEMENT
<ul>
<li>Room Inspector</li>
<li>Housekeeping Manager</li>
</ul>
 
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Room Attendant

<h3>Job Description</h3>
Job DescriptionDescription:
POSITION SUMMARY:
Under the supervision of the Program Director and Site Cooridnator, the position is responsible for the direct care, supervision and well being of all participants enrolled in the Before/After School Program/Summer Camp.
ESSENTIAL FUNCTIONS:
<ul>
<li>Executes high quality, age-appropriate activities for enrolled participants.</li>
<li>Actively encourages participation in all activities to ensure growth and development.</li>
<li>Responsible for the physical safety of the participants at all times, including understanding and being able to implement emergency procedures as necessary</li>
<li>Monitors the program area at all times to ensure physical safety, and immediately makes changes, as necessary.</li>
<li>Release participants ONLY to authorized persons (must ask for ID)</li>
<li>Ensures the childcare facility is neat, orderly and free of all safety impediments.</li>
<li>Develops and fosters interpersonal relationships between participants and caregiver/families; proactively creates a positive, welcoming environment of cooperation, friendliness, and helpfulness towards staff and customers.</li>
<li>Actively listens to all participants and shows patience, understanding, and respect for others.</li>
<li>Actively protects the emotional safety of all participants and encourages development of social skills and emotional intelligence</li>
<li>Creates an environment where participants are free to be themselves</li>
<li>Actively and enthusiastically maintains open channels of communication with caregivers, seeking to build a trusting and cooperative relationship with families</li>
<li>Establishes structure and routines for participants by setting boundaries and behavior guidelines</li>
<li>Exemplifies appropriate behavior and is a role model for participants</li>
<li>Continuously orients, instructs and guides participants through the guidelines of the program and ensures adherence; disciplines participants within established guidelines of the YMCA and caregiver, and only when appropriate.</li>
<li>Documents attendance, absenteeism and incidents for each child in compliance with state/county/district requirements</li>
<li>Immediately reports all unusual incidents or accidents to the Program Director and fills out all applicable and necessary reports.</li>
<li>Other job-related duties as assigned may be necessary to carry out the responsibilities of this position.</li>
</ul>
PRINCIPAL DUTIES AND RESPONSIBILITIES FOR ALL POSITIONS:
<ul>
<li>Will appear clean, neat, and appropriately attired in accordance with the Association’s Policy on personal appearance</li>
<li>Will adhere to all YMCA and DCF policies</li>
<li>Sets measurable goals and evaluates achievement of goals</li>
<li>Reports to work at the scheduled time and works as scheduled</li>
<li>Completes work in a timely, accurate and thorough manner</li>
<li>Nothing in this job description restricts management’s job to assign or reassign duties and responsibilities to this position at any time</li>
</ul>
WORK ENVIRONMENT &amp; PHYSICAL DEMANDS:
<ul>
<li>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li>
<li>While performing the duties of this job, the employee is regularly required to sit, kneel or stand extended periods of time. The employee frequently is required to reach, and must be able to move around the work environment.</li>
<li>The employee must occasionally lift and/or move up to 30 pounds.</li>
<li>Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.</li>
</ul>
YMCA of Southwest Florida has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the SKY Family YMCA reserves the right to change this job description and/or assign tasks for the employee to perform, as the YMCA of Southwest Florida may deem appropriate.
Requirements:
QUALIFICATIONS:
<ul>
<li>High School Diploma or over the age of 18</li>
<li>Successfully complete State of Florida Criminal History Background Check requirements as well as meet the Association’s policies on background screening</li>
<li>Prior experience working with children</li>
<li>Able to adhere to drug/alcohol/smoke free workplace policy</li>
<li>Able to maintain confidentiality</li>
<li>Positive attitude</li>
<li>Employment is contingent upon completing required Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. Details: <a href="https://info.flclearinghouse.com" target="_blank">https://info.flclearinghouse.com</a></li>
</ul>
CERTIFICATIONS AND TRAINING REQUIREMENTS:
<ul>
<li>Infant/child CPR &amp; First Aid</li>
<li>Annual completion of YMCA Blood Borne Pathogens training</li>
<li>Annual completion of YMCA Child Sexual Abuse Prevention class</li>
<li>40 clock hours of Introduction to Child Care Training class*(State Mandated)</li>
<li>5 clock hours of Early Literacy and Language Development Training class*</li>
<li>40 clock hours of annual In-Service training completed between July 1st and June 30th of each calendar year (CDA certified personnel only require 10 clock hours)</li>
<li>Staff Safety Requirements/Cleaning Protocols</li>
<li>Additional training classes as recommended by Supervisor</li>
</ul>
*Employee must enroll in these trainings within 90 days of hire date and must be completed within 1 year of hire date if not already completed. Professional Development/CEU’s may qualify in lieu of requirement (seek assistance from your supervisor). Failure to comply with requirement will result in immediate termination.

Group Leader

<h3>Job Description</h3>
Job DescriptionJob Description Receive and process telephone orders. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product Clean equipment and facility as requested.Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Ability to do basic math skills (accurately give change) Have an outgoing personality with our customers, you will be our first contact with our phone in and carryout customers and will need to communicate with them in a friendly and professional manner. Ability to enter orders using a computer keyboard or touch screen monitor. Most tasks are performed from a standing position, there are no chairs for our employees, so you must be able to stand for long periods of time

Customer Service Rep(04930) - 5360 N Atlantic Ave

<h3>Job Description</h3>
Job DescriptionPosition Summary: We are seeking a reliable and detail-oriented Security Guard Dispatch &amp; Scheduler to oversee the scheduling and dispatch of security personnel during overnight shifts. This role involves ensuring the prompt assignment of guards to locations, monitoring shifts, handling urgent requests, and maintaining efficient communication with guards and clients. The ideal candidate will be able to work independently, demonstrate excellent organizational skills, and remain calm under pressure. Key Responsibilities: 
<ol>
<li>Dispatch Coordination:
<ul>
<li>Coordinate the immediate deployment of security personnel in response to service requests, incidents, call-outs, or emergencies.</li>
<li>Maintain contact with guards throughout their shifts to verify location and availability.</li>
</ul>
</li>
<li>Scheduling:
<ul>
<li>Manage and adjust shift schedules based on call-outs, absences, or changing client needs.</li>
<li>Prepare and distribute daily schedules and reports for overnight staff coverage.</li>
<li>Ensure all posts are staffed according to client requirements and compliance standards.</li>
</ul>
</li>
<li>Communication &amp; Incident Reporting:
<ul>
<li>Serve as the main point of contact for guards, responding to inquiries and resolving issues promptly.</li>
<li>Must be able to clearly communicate via radio and other communication systems. </li>
<li>Document incidents, irregularities, or any changes in staffing promptly.</li>
<li>Maintain accurate records of shift changes, attendance, and other dispatch activities.</li>
<li>Approve and reject reports. </li>
</ul>
</li>
<li>Emergency Management:
<ul>
<li>Act as the first responder in coordinating additional resources or escalation in emergencies.</li>
<li>Monitor and report any high-risk situations or incidents to management immediately.</li>
</ul>
</li>
</ol>
Qualifications:
<ul>
<li>Experience: Prior experience in dispatch, scheduling, or security-related roles preferred. Must have an active security guard D license. (If you do not have a current D license, one will need to be obtained prior to starting) </li>
<li>Skills:
<ul>
<li>Strong organizational and multitasking abilities.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Proficiency with scheduling software or dispatch management systems is a plus.</li>
</ul>
</li>
<li>Availability: Ability to work overnight shifts, including weekends and holidays.</li>
<li>Personal Attributes: Dependable, proactive, calm under pressure, and able to work independently.</li>
</ul>
Physical Requirements:
<ul>
<li>Ability to sit for extended periods while monitoring and managing dispatch systems.</li>
<li>Strong hearing and sight to maintain situational awareness of security communications.</li>
</ul>
Salary &amp; Benefits:
<ul>
<li>401(k) retirement plan</li>
<li>Competitive hourly wage.</li>
<li>Bonus based on performance</li>
<li>Flexible schedule </li>
<li>Free uniforms</li>
<li>Opportunity for advancement </li>
</ul>
Employment Eligibility:
<ul>
<li>Candidates must be authorized to work in the United States without sponsorship.</li>
<li>Employment eligibility verification will be completed as required by law.</li>
<li>Tact Tech Security Solutions does not offer visa sponsorship for any employment-based visas.</li>
</ul>

Security Guard Dispatch/Scheduler

<h3>Job Description</h3>
Job DescriptionDescription:
We are excited to announce an opening for a Medical Assistant at our Davenport Degnan office! In this role, you will perform both clinical and administrative duties under the direct supervision of our Physicians. Your warm and welcoming demeanor will help put patients at ease throughout their visit, as you provide support during diagnostic examinations and treatments, administer medications, draw blood, and facilitate communication between patients and physicians.
You will thrive in our fast-paced, people-driven environment, enjoying the chance to assist our patients both in person and over the phone. Your passion for caring for others will have a positive impact on the health and wellness of the patients we serve. Additionally, you will take pride in the vital role you play in helping our doctors and staff deliver excellent care.
 
Key Responsibilities:
<ul>
<li>Triage patients and draw blood (venipuncture).</li>
<li>Ensure patients are in the exam room within 15 minutes of check-in.</li>
<li>Scan patient documents into the system.</li>
<li>Assist physicians with procedures and lab requests.</li>
<li>Prepare patient charts 24 hours in advance.</li>
<li>Answer patient messages and process refill requests promptly.</li>
<li>Maintain organized and stocked medication, exam, and lab rooms.</li>
<li>Perform routine lab tests and complete HEDIS measures.</li>
<li>Coordinate patient flow and maintain records.</li>
<li>Participate in quality improvement, and continuing education, and ensure compliance with legal and safety standards.</li>
</ul>
Requirements:
<ul>
<li>High school diploma or General Education Degree (GED)</li>
<li>1 year of experience as a Medical Assistant</li>
<li>1 year of Electronic Medical Record (EMR) Experience - (eClinicalWorks preferred)</li>
<li>Bilingual (English/Spanish)</li>
</ul>
 
About IMA Medical Group:
IMA Medical Group is a visionary and dynamic company focused on high-quality primary care services, with doctors and professionals dedicated to the health and well-being of the elderly. With multiple locations throughout Central Florida, we reiterate our commitment to providing quality medical care and an exceptional experience on each visit. That is the peace of mind and convenience that our patients deserve.
 
What We Offer:
<ul>
<li>Health, Dental, and Vision Insurance</li>
<li>401(K) Retirement Plan with Matching</li>
<li>Voluntary Short &amp; Long-Term Disability</li>
<li>Employer-Paid Life Insurance</li>
<li>Paid Time Off, Floating Holidays, and Paid Major Holidays</li>
<li>Employee Assistance Program (EAP)</li>
</ul>
 
How to Apply:
ARE YOU READY TO JOIN OUR TEAM? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you are right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!
 
IMA Medical Group is an Equal Opportunity Employer (EOE) and we comply with all federal, state, and local anti-discrimination laws, regulations, and ordinances.
IMA Medical Group participates in E-Verify, as required by the Florida Medicaid program.
IMA Medical Group maintains a drug-free workplace in accordance with applicable Federal and State laws.

Medical Assistant

<h3>Job Description</h3>
Job Description
A qualified Exhibitor Services Specialist will provide frontline customer assistance throughout the event lifecycle. They are proactive, customer-focused, and must be experienced or willing to learn what is necessary to assist the customer, grow revenue, and proactively secure payment for all services.

Key Contributions of the Role
Omni-channel Customer Interaction
<ul>
<li>Comfortably interface with customers in person, via email, chat, and phone to provide consultative advice about the event and their logistical exhibit requirements.</li>
<li>Details Management: Gather and understand the specifics of customer needs, ensuring clarity and accuracy during the engagement.</li>
</ul>
Data Management
<ul>
<li>Data Input, Processing, and Reporting: Proficiently input customer information, orders, payments, show closings, and other relevant data into Salesforce throughout the event lifecycle. Transfer daily KPI reports (including violation and Webex data) and maintain accurate department scoreboards weekly. Run related reports and perform audits to enable effective customer responses, accurate order fulfillment, and efficient event execution.</li>
<li>Understand the importance and delicate balance between speed and accuracy when processing inquiries, orders, and payments.</li>
</ul>
Consultative Advice and Solutions
<ul>
<li>Manage soft sales interactions by assisting customers to understand costs and manage their budgets while providing effective solutions to inquiries and logistical needs.</li>
<li>Outreach to help customers proactively prepare, avoid pitfalls, and maximize their investment for the event.</li>
</ul>
Effective Communication and Problem Solving
<ul>
<li>Effectively communicate in writing and in person. Clear, respectful, and empathetic communication is crucial.</li>
<li>Communicate complex and unfamiliar concepts to customers to achieve a positive and seamless experience.</li>
<li>Apply experience and training to resolve service issues promptly, respectfully, and effectively.</li>
<li>Confidently investigate and troubleshoot issues, including when details are limited.</li>
</ul>
Customer-Centric Approach
<ul>
<li>Stand ready to see through the customer’s eyes and advocate for them when necessary.</li>
<li>Seek feedback actively to improve services and the customer experience.</li>
</ul>
Positive Attitude
<ul>
<li>Maintain a positive, empathetic, and professional attitude toward customers always.</li>
<li>Product Knowledge: Commit to an intimate knowledge of our products and services to assist customers.</li>
<li>Continuous Learning Mindset: Recognize that training extends beyond onboarding, and be willing to take initiative for personal growth and development. Utilize teachable moments in the work environment.</li>
<li>Be open to learning and adapting to changes. </li>
</ul>
Requirements
<ul>
<li>A positive and professional attitude with the ability to work in a fast-paced environment and meet deadlines.</li>
<li>Be service-minded with a team focus, willingness, and the ability to learn.</li>
<li>Come equipped with a working knowledge of Microsoft Office and be comfortable learning new software as needed.</li>
<li>Well-developed time management skills, attention to detail, and the ability to complete projects and assignments with minimal supervision.</li>
<li>Perform the department’s internal and on-site event support functions as outlined which may involve traveling to event sites nationwide as scheduled.</li>
<li>Willingness to travel and work overtime as required.</li>
<li>Experience with Salesforce, including report generation and data analysis is highly preferred.</li>
<li>High School Diploma and 1-3 years of related customer experience –ideally in trade shows or events. College degree preferred.</li>
</ul>

Aligning With Our Values for Success
<ul>
<li>Demonstrate Core Values of Caring, Commitment, Integrity, Spirit, Responsiveness, Inclusivity, and Teamwork.</li>
<li>Ability to perform as a responsible ESOP owner by making daily decisions to benefit the client and the company.</li>
<li>Treat all internal and external customers with courtesy and respect, as outlined in our Blue Diamond Customer Service Program.</li>
</ul>

Please note that the roles and responsibilities outlined in this job description are not exhaustive and may be subject to change. Additional tasks may be assigned as needed to meet the evolving needs of the company.

Shepard is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, color, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, veteran status, or other non-merit factor. All employment decisions are made based on business needs, job requirements, individual qualifications, and merit.

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