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<h3>Job Description</h3>
Job Description
POSITION TITLE: Guest Services Team Member: Seasonal Position
SALARY RANGE: $14.00/hour-Seasonal
DEPARTMENT: Guest Services
REPORTS TO: Guest Services Leadership
SEASON TIMELINE: January 2026 to April 2026
SUMMARY: The Guest Services Team Member provides outstanding customer service to all MOSI guests. Primary responsibilities include selling memberships, daily admission and experience tickets and operation of Virtual Reality Simulator.
DUTIES AND RESPONSIBILITIES:
<ul>
<li>Supports MOSI's mission, values, vision, and core commitment to the visitor experience, community engagement, and institutional relevancy for the future. </li>
<li>Provides guests with outstanding customer service.</li>
<li>Greet and direct guests, sell tickets for daily admission, experience, and special events tickets, promote annual memberships.</li>
<li>Enforces all policies and procedures politely and diplomatically.</li>
<li>Accurately handles payment transactions through use of a cash register and/or computer adhering to cash handling guidelines.</li>
<li>Assists guests on Virtual Reality Simulator ensuring a safe and fun experience.</li>
<li>Monitors proper use of all equipment ensuring safety procedures are followed at all times.</li>
<li>Completes routine sanitation and safety checks procedures for Virtual Reality Simulator, and SciLinx Miniature Golf Course.</li>
<li>Promotes, sells, and helps maintain MOSI's Marketplace.</li>
<li>Provides general guest service including guiding/interpreting, day planning, payment transactions, rentals of wheelchairs/stroller, etc.</li>
<li>Maintains cleanliness and organization of assigned workstation.</li>
<li>Usher guests into the planetarium ensuring smooth show transitions and exceptional visitor experience.</li>
</ul>
COMPETENCIES:
<ul>
<li>ELICIT-Embodies MOSI's values of Enjoyment, Learning, Impact, Collaboration, Innovation, and Trust; Exudes enthusiasm and creativity; Exhibits sharp critical thinking skills with an openness to diverse opinions and respectful discourse; Practices continuous respect, professionalism, intellectual honesty, integrity, and ethical conduct. </li>
<li>Customer Service-Displays a strong commitment to delivering exemplary customer service. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments. </li>
<li>Safety and Security--Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. </li>
<li>Communication-Speaks and writes clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions in oral and written situations; Demonstrates group presentation skills and actively participates in meetings. </li>
<li>Teamwork--Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. </li>
<li>Judgment--Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. </li>
<li>Adaptability--Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. </li>
</ul>
QUALIFICATIONS:
<ul>
<li>High School diploma or equivalent. </li>
<li>Excellent customer service skills.</li>
<li>Ability to handle/adapt to a fast-paced working environment.</li>
<li>Ability to handle stressful situations while maintaining a positive attitude.</li>
<li>Ability to handle cash transactions accurately.</li>
<li>Ability to manually operate a cash register, computer keyboard and/or mouse.</li>
<li>Ability to sit or stand for prolonged periods of time.</li>
<li>Ability to perform repetitive motions; such as walking up and down stairs.</li>
<li>Physical ability to work in outdoor/indoor environments.</li>
<li>Customer Service and/or cash handling experience preferred.</li>
<li>Virtual Reality experience preferred.</li>
<li>Flexible schedule including holidays and weekends</li>
</ul>
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
<ul>
<li>Continually required to stand. </li>
<li>Continually required to walk. </li>
<li>Frequently required to sit. </li>
<li>Continually required to utilize hand and finger dexterity. </li>
<li>Frequently required to climb, balance, bend, stoop, kneel or crawl. </li>
<li>Continually required to talk or hear and utilize visual acuity to operate equipment, read technical information, and/or use a keyboard. </li>
<li>Frequently required to lift/push/carry items less than 50 pounds. </li>
<li>Be near or around loud noises</li>
<li>Frequently required in dark spaces.</li>
</ul>
 
MOSI Membership Complimentary annual family membership
Local Memberships Complimentary annual family membership to Florida Aquarium, Glazier Children's Museum, and ZooTampa at Lowry Park
Attraction Share MOSI participates in the program through the Florida Attraction Association which allows MOSI employees and their guests (up to 3) entrance free of charge or at a considerable discount, to the top attractions in Florida. More information is available: <a href="https://attractionshare.showare.com/" target="_blank">https://attractionshare.showare.com/</a> MOSI is open 363 days a year. Employee may be required to work some special events which may fall on holidays, evenings, and/or weekends.

Guest Services Team Member: Seasonal Position

<h3>Job Description</h3>
Job Description
We are looking to add a Night Auditor to our team. This position is for someone who thrives while others sleep, is comfortable owning guest opportunities and enjoys working when it’s quiet. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission.
Benefits:
<ul>
<li>Health Insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Life Insurance</li>
<li>401(k)</li>
<li>Free Associate Parking</li>
<li>Free Meal for every shift worked</li>
<li>Employer Provided Uniforms</li>
<li>25% Discount in Resort Outlets</li>
<li>Hotel Discounts with OPL</li>
<li>Friends and Family Discount</li>
</ul>
Responsibilities:
<ul>
<li>Posts room charges and taxes to guest accounts</li>
<li>Processes guest charges voucher and credit card vouchers</li>
<li>Post charges to the guest accounts that have not been posted or were incurred on the night audit shift</li>
<li>Transfer charges and deposits to master accounts</li>
<li>Checks to see that all charges are assigned to the appropriate departments</li>
<li>To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS system</li>
<li>To Verify that all charges posted from the POS Software, SPA software had reached the correct guest folios and also not missing</li>
<li>Prints up and files reservations for the next business day</li>
<li>Verifies all account postings and balances</li>
<li>Verifies that room rates are correct and posts those rates to guest accounts</li>
<li>Monitors the current status of coupon, discount, and other promotional programs</li>
<li>Is able to function as a front desk agent especially in terms of check-in and check-out procedures</li>
<li>Prepares a summary of cash, check, and credit card activities</li>
<li>Summarizes results of operations for management</li>
<li>Check figures, postings, and documents for accuracy</li>
<li>Record, store, access, and/or analyze computerized financial information</li>
<li>Prepare of End of day procedure</li>
<li>Follow the End of Day / Night Audit Checklist (Must Read !)</li>
<li>Balance the day’s charges, making corrections as necessary</li>
<li>Performs wake-up calls</li>
<li>Run end of day process in property management software (PMS)</li>
<li>Respond to guest needs, special requests and complaints and alert the appropriate manager as needed</li>
</ul>
Qualifications:
<ul>
<li>Understand principles of auditing, balancing, and closing out accounts</li>
<li>Knows how to operate PMS, PC’s, and other front office equipments</li>
<li>Must have complete knowledge of emergency procedures</li>
<li>High school diploma or GED</li>
<li>Previous experience is a plus</li>
</ul>
The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.&nbsp;
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

Night Auditor

<h3>Job Description</h3>
Job Description
Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts. Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries. Helps patients in distress by responding to emergencies.

FRONT DESK REGISTRATION

<h3>Job Description</h3>
Job Description
Check guests in and out; follow principles of accounting; close out the house; uphold standards of service and hospitality.

<h3>Job Description</h3>
Job Description
Looking for a reliable / bilingual (English &amp; Spanish) Receptionist for a Title Closings Real Estate Office. Full time position hours are 9AM to 5PM - $10.00 per Hour Responsibilities will include but are not limited to the following: • Will be responsible to be the face and voice of the company. Professional appearance required. Friendly disposition when answering phones. • Must be able to handle large volume of phone calls, transfer calls to the appropriate employees. • Greet and assist all persons coming into the office. • Accept and sign for packages and distribute mail, filing and scanning. • Positive attitude is a must. Thank you, look forward to hearing from you.

Receptionist / Front Desk

<h3>Job Description</h3>
Job Description
We are a&nbsp;leading medical facility located in the vibrant city of Coral Gables. We are dedicated to providing exceptional healthcare services to our patients in a warm and welcoming environment. Our team of experienced medical professionals is committed to delivering the highest standard of care. We are currently seeking a skilled and enthusiastic Front Desk Receptionist to join our dynamic team.
Job Summary: As a Front Desk Receptionist, you will be the first point of contact for our patients, visitors, and staff. Your role is crucial in providing a positive and efficient experience for everyone who enters our facility. You will be responsible for handling incoming calls, scheduling appointments, greeting patients, maintaining patient records, and ensuring the smooth functioning of the front desk area. This position requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced medical environment.
Responsibilities:
<ul>
<li>Greet and welcome patients, visitors, and staff with a friendly and professional demeanor.</li>
<li>Answer incoming phone calls, provide information, and direct calls to the appropriate department.</li>
<li>Schedule and confirm patient appointments, making sure the schedule is well-coordinated and organized.</li>
<li>Register new patients, update patient information, and verify insurance details accurately.</li>
<li>Collect and process patient co-payments, ensuring accurate record-keeping.</li>
<li>Maintain a tidy and organized front desk area, ensuring it is stocked with necessary supplies.</li>
<li>Coordinate with medical staff to ensure timely patient flow and minimize wait times.</li>
<li>Assist in handling patient inquiries and provide exceptional customer service.</li>
<li>Retrieve and distribute mail, packages, and faxes promptly.</li>
<li>Adhere to HIPAA regulations and maintain patient confidentiality at all times.</li>
</ul>
Qualifications:
<ul>
<li>Previous experience as a front desk receptionist or in a similar customer service role is preferred.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Strong organizational and multitasking abilities.</li>
<li>Proficient in using computer systems and electronic medical records (EMR) software.</li>
<li>Ability to remain calm and professional in stressful situations.</li>
<li>Knowledge of medical terminology and insurance procedures is a plus.</li>
<li>Bilingual proficiency (English/Spanish) is highly desirable.</li>
</ul>

Front Desk Coordinator

<h3>Job Description</h3>
Job Description
Looking to join a successful, well-established team? Our office has been serving patients for 18 years, and we have an opening for the right person to join our chiropractic family:
You will need to be able to handle high patient and phone volume, data entry and patient education, as well as multitask in order to greet and interact with patients, schedule appointments, collect payments, and maintain the flow of our office. Benefits include: great pay - based on experience, opportunity to earn bonuses, profit sharing plan, health insurance, paid holidays, paid vacations, a healthy work culture and plenty of room to grow.
REQUIRED:
· Min. 2 years experience healthcare front desk
· Bilingual English/Spanish
· Great attitude, long term only, great work ethic; excellent customer service with a passion to help others; be able to multitask, be a team player, and be trainable with a friendly, outgoing personality; be punctual and computer savvy.
· Able to work Monday, Wednesday, Friday and Saturday.

Front Desk/Chiropractic Assistant

<h3>Job Description</h3>
Job Description
We are looking to add an Overnight Hotel Security to our team. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore takes great pride in selecting individuals that help us to achieve our resort's mission. This position has tips opportunities.&nbsp;
Benefits:
<ul>
<li>Health Insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Life Insurance</li>
<li>401(k)</li>
<li>Short Term Disability&nbsp;</li>
<li>Free Associate Parking</li>
<li>Free Meal for every shift worked</li>
<li>25% Discount on Resort Outlets</li>
<li>Hotel Discounts with OPL</li>
<li>Friends and Family Discount</li>
</ul>
Job description
<ul>
<li>Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property</li>
<li>Exercise key control, process lost and found items</li>
<li>Conduct vehicle and foot patrols of property</li>
<li>Conduct Fire Watch when needed</li>
<li>Promote safe work practices to include life safety inspections</li>
<li>Initiates preliminary investigations into incidents, as needed</li>
<li>Writes reports and ensures accuracy of necessary documentation, as needed</li>
<li>Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner</li>
<li>Other reasonable duties as assigned</li>
</ul>
Qualifications:
<ul>
<li>High School Diploma/GED preferred but not required</li>
<li>Excellent listening, verbal and written communications</li>
<li>Current CPR/AED/First Aid Certification preferred</li>
</ul>
This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission.
The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.&nbsp;
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

Overnight Hotel Security

<h3>Job Description</h3>
Job DescriptionLet it Beat! Music Academy is a vibrant creative space where young artists and families come together through music. Were looking for a Front Desk Coordinator who enjoys being part of a warm, creative, and family-oriented communitywhere young musicians grow surrounded by families, mentors, and visiting top artists who collaborate and inspire, always within a respectful and professional environment. Schedule: 
<ul>
<li>Monday to Thursday: 2:00 pm 8:00 pm </li>
<li>Saturday: 9:30 am 2:30 pm (Approximately 3035 hours per week) </li>
</ul>
Responsibilities: 
<ul>
<li>Welcome and assist students, parents, and visitors with warmth and professionalism. </li>
<li>Manage class schedules, instructor coordination, and studio bookings. </li>
<li>Handle phone calls, emails, and in-person inquiries. </li>
<li>Support daily operations (payments, attendance tracking, event logistics). </li>
<li>Keep the front desk organized, friendly, and efficient. </li>
</ul>
Qualifications: 
<ul>
<li>Fluent English and Spanish (both required).</li>
<li>Must have consistency attendance and reliability </li>
<li>Excellent communication and organizational skills.</li>
</ul>
 
<ul>
<li>Comfortable using technology and multitasking. </li>
<li>Friendly, proactive, and detail-oriented personality. </li>
<li>Enjoys working in a creative environment with kids and families. </li>
</ul>
Compensation: From $20/hour, depending on experience. Start Date: Within the next two weeks. If youre energetic, reliable, and love working in a positive and creative setting, wed love to meet you!

<h3>Job Description</h3>
Job Description
We are looking to add a House Attendant to our team. This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission.
The House Attendants are the ultimate support team for the Room Attendants and other members of the Housekeeping team.&nbsp;
Benefits:
<ul>
<li>Health Insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Life Insurance</li>
<li>401(k)</li>
<li>Free Associate Parking</li>
<li>Free Meal for every shift worked</li>
<li>Employer Provided Uniforms</li>
<li>25% Discount in Resort Outlets</li>
<li>Hotel Discounts with OPL</li>
<li>Friends and Family Discount</li>
</ul>
Responsibilities:&nbsp;
<ul>
<li>Maintain cleanliness of rooms, hallways, and other areas of the hotel</li>
<li>Supporting Room Attendants with their routine by stripping beds, removing &amp; replacing linen, emptying wastebaskets, stocking supplies, etc</li>
<li>Transport linen carts with clean laundry from laundry room to storage room of each floor</li>
<li>Clean and organize items stored in laundry room, supply/storage closets, linen room, and/or uniform room</li>
<li>Identify and report preventative maintenance issues in public areas or guest rooms</li>
<li>Develop and maintain positive working relationships</li>
</ul>
Qualifications:
<ul>
<li>High School Diploma/GED a plus but not required</li>
<li>Previous experience a plus</li>
</ul>
The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.&nbsp;
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

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