<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
 DASKK Hotels and Resorts is open and looking for the right candidate. This candidate must be ready to be part of something special. This 154 suite hotel has completed a multi-million dollar renovation to become a boutique hotel that remembers that all customers are part of our family and puts their needs as a priority. If this sounds like you and you are ready to set yourself apart from others, we are ready for you to join our team. As a growing hospitality company, we are looking for an experienced Guest Service Representative. This position needs to be passionate about the job and willing to work hard and understand the concept of all hands-on deck type of atmosphere. The ideal candidate must be a team player that is willing to go above and beyond. Requirements: Greet guest and offer to assist with their needs Reconciled paperwork daily Register and assign guests to hotel rooms Establish method of payment and verify credit Make and confirm reservations Compute bills, collect payments, and make change for guests Transmit and receive messages, using telephones or PMS system Respond to guest requests in a timely manner Receive and resolve guest complaints, elevating to supervisor if necessary Be aware of guest satisfaction scores and work toward increasing overall guest satisfaction Practice safe work habits, wear protective safety equipment and following Choice standards Must be able to stand for 8 hour shifts Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods Ensure overall guest satisfaction Perform other duties as requested by management Experience: Hotel/Hospitality Experience Preferred High School diploma or equivalent required Previous customer service experience required Knowledge of PMS systems preferred. Work schedule varies and may include working on holidays, weekends and alternate shifts. * Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, kneeling, or crouching. Benefits Paid Health Insurance and Paid Time Off after Probationary Period

Boutique Hotel Guest Services Representative

<h3>Job Description</h3>
Job Description
Job Title: Guest Service Representative
Reports To: Director of Guest Services
Summary: The crown jewel of the Emerald Coast, Emerald Grande, is looking to fill a full-time guest services representative position at our front desk. Looking for an outgoing, friendly, trustworthy, eager, fast-paced, detail orientated, effective communicator, who is willing to work weekends and holidays. Computer literacy and proper phone etiquette are a must. 
Job Type: Full-time, year-round **Flexible schedule to include some days, some evenings
Essential Duties and Responsibilities
<ul>
<li>Greeting guests upon arrival and making them feel welcomed.</li>
<li>Check-in arriving guests; verify identification of guests with driver’s license or military ID. Process credit card for remaining balance on account and pre-authorization for incidentals. Verify length of stay and number of people staying in room. Have guests complete and sign registration card. Provide guests with room keys, explain property layout and amenities material. Enter data from registration card into IQWare and file completed registration card in bucket.</li>
<li>Check-out guests: accept room keys and print two copies of receipt. Have guests sign copy of receipt and retain executed copy for audit packet. Provide guests with second receipt copy. Encourage guests to visit us again soon.</li>
<li>Assigning rooms and taking care of administrative duties.</li>
<li>Processing guest payments.</li>
<li>Coordinating with bell service and staff management.</li>
<li>Being a source of information to guests on various matters such as transport and restaurant advice.</li>
<li>Accommodating general and unique requests.</li>
<li>Diffusing conflict or tense situations with guests.</li>
</ul>
<ul>
<li>Answer telephone inquiries, direct calls, and provide basic and/or detailed information.</li>
</ul>
<ul>
<li>Answer with confidence: guest’s questions regarding the Emerald Grande, Regatta Bay, SWOOP Fishing, Harborwalk Marina, Harborwalk Village, city wide restaurants, shopping, post-office, banking, etc.</li>
<li>Stay abreast of current and upcoming events and disseminate accurately to callers and guests.</li>
<li>Housekeeping and Maintenance; keep in constant communication with the housekeeping and maintenance departments for updates on clean and working rooms.</li>
</ul>
<ul>
<li>Other duties as assigned.</li>
</ul>
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty with confidence. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
Knowledge, Skill and Ability Requirements
<ul>
<li>Critical thinking and innovate problem solving skills</li>
<li>Highly computer literate with proficiency in MS Office and related business and communication tools</li>
<li>Fantastic organizational and time management skills</li>
<li>Strategic and creative mindset</li>
<li>Meticulous attention to detail</li>
<li>Exceptional interpersonal skills.</li>
<li>Excellent written and verbal communication.</li>
<li>Good time management and organizational skills.</li>
<li>Conflict resolution experience.</li>
<li>Patience and good listening skills</li>
</ul>
Education and Experience
<ul>
<li>Associates or bachelor’s degree in Hospitality or Business preferred</li>
<li>A minimum of 1 years’ experience in hospitality, training, front desk operations, or related field</li>
</ul>
Key Competencies 
Key Competencies include strong work ethic, attention to detail, problem analysis and solving, excellent communicator, confidentiality, and integrity. Adhering to our Core Values includes being guest-centric, teamwork, respect, pro-active, accountable, learning, and sustainable.
Language Skills 
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple and/or complex correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. 
Mathematical Skills 
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate and ratio. Can fully utilize Excel to create formulas, pivot tables, etc., as needed.
Reasoning Ability 
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. 
Other Qualifications 
Availability Open and operational seven days a week. Employee may be asked to work longer days or over the weekend upon occasion.
License Requirements Valid driver’s license that has been in effect for at least three years, with no major violations and no more than two minor violations in the past three years.
Rules and Regulations All employees must adhere to all safety rules and regulations required by local, State and Federal authorities, wear the appropriate personal protective equipment necessary to perform the job in a safe manner and will follow all safety rules per the Company’s Safety Policy. 
Language Skills Must be able to speak, read, write, and comprehend the English language. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to speak effectively before groups of customers or employees of organization. 
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
While performing the duties of this job, the employee is regularly required to stand for long periods of time frequently; reach with hands and arms; talk and hear. The employee will walk and stoop, kneel, or crouch. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee must be able to lift 5-15 pounds upon occasion. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
<ul>
<li>The physical environment requires the employee to work inside in climate-controlled conditions, with limited walking space. </li>
</ul>

Guest Services Representative

<h3>Job Description</h3>
Job Description
JOB SUMMARY: The Night Auditor’s primary responsibility is to audit all house and guest accounts to ensure that they balance. The Night Auditor also prepares final reports for management and acts as a third shift Front Desk Associate by providing professional and courteous guest service. SKILLS &amp; KNOWLEDGE: 
<ol>
<li>Must have the ability to provide professional and courteous guest service.</li>
<li>Must have good time management skills and the ability to work with minimal supervision.</li>
<li>Must have good organizational skills, the ability to multitask and strong attention to detail.</li>
<li>Must have the ability to understand and follow verbal/written instructions and communicate both verbally and in writing.</li>
<li>Must have the ability to maintain a positive and professional attitude when handling guest situations.</li>
<li>Must have a working knowledge of computers and basic math skills.</li>
<li>Customer service experience preferred, but not required.</li>
</ol>
ESSENTIAL FUNCTIONS: 
<ol>
<li>Assists all guests in a professional and courteous manner.</li>
<li>Performs job duties and responsibilities in a cost-effective manner and within budgetary guidelines.</li>
<li>Verifies that all charges to guest accounts made during the day are correct, and posts room charges for that day so that all guest accounts are current and in balance by 6:00am the following morning.</li>
<li>Completes all credit card transmittals, direct bills, and no-show billings for the day.</li>
<li>Prepares all daily, monthly, and yearly reports required by the property</li>
<li>Will be required to set up and stock the breakfast area.</li>
<li>Acts as the manager on duty in the absence of the General Manager and/or Guest Service Manager.</li>
<li>Greets guests and processes hotel registration and other transactions promptly while maintaining confidentiality of all guest information.</li>
<li>Stays current on hotel accommodations, services and local attractions in order to effectively assist guests.</li>
<li> Performs all guest accounting functions according to established hotel operating procedures to ensure all guest and house accounts are complete and accurate.</li>
<li>Adheres to all established credit and inventory control procedures to minimize exposure to loss of revenue.</li>
<li>Demonstrates the use of sales techniques to effectively sell the property, maximizing occupancy and average rate.</li>
<li>Professionally and competently operates the telephone system according to brand standards while using proper etiquette and appropriate greetings.</li>
<li>Receives and processes telephone and walk-in reservations accurately.</li>
<li>Monitors the printer and fax machine to ensure prompt attention is given to documents received.</li>
<li>Conducts regular inspections of the front desk and public space and takes immediate action to correct any issues.</li>
<li>Maintains the cleanliness of the lobby area and performs laundry duties as needed.</li>
<li>Removes snow from hotel main entrance and sidewalks as needed.</li>
<li>Understands and applies all hotel safety and security procedures as required to maintain a safe and secure environment for employees and guests.</li>
<li>Keeps supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken.</li>
<li>Performs all other duties as assigned.</li>
</ol>
OTHER CONSIDERATIONS: 
<ol>
<li>Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position without compromising guest satisfaction or essential business functions.</li>
<li>The intent of this job description is not to state or imply that the duties listed are the only duties that will be performed by the individual in this position. Associates will be required to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor.</li>
</ol>
PHYSICAL DEMANDS ANALYSIS: Summary
The Night Auditor works primarily indoors in a temperature-controlled environment. This position requires frequent sitting, standing, walking, lifting, carrying, bending and reaching throughout entire shift. Hazards may include, but are not limited to, slipping and tripping, exposure variable temperatures, weather elements, computer terminals and standard cleaning chemicals.

Night Auditor

<h3>Job Description</h3>
Job Description
Our Company:
Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home.
Our Property:
Leisure reigns supreme for our guests at Timbers Jupiter. Surrounded by iconic golf, mellow waterways, and rich foliage, our staff guide guests to make the most of these natural amenities while preserving the environment we are fortunate to work and reside in. Our team members reflect the small-town hospitality that permeates Jupiter.
Primary Responsibilities:
· Provides a friendly greeting in the lobby area upon anyone entering.
· Checks-in and checks-out owners and guests in our property management system, Opera.
· Handles all requests and issues professionally, dispatching other departments to assist accordingly.
· Provides pre-arrival assistance to owners and guests with their itineraries. Uses Alice program to build itineraries.
· Maintains a high level of knowledge regarding local activities, attractions, and directions.
· Follows all company guidelines and is an ambassador for the brand.
Skills/Experience:
· Minimum six months related experience and/or training; or equivalent combination of education and experience.
· Ability to effectively present information in one-on-one and small group situations to owners, guests, and other employees of the organization.
· To perform this job successfully, an individual should have knowledge of Database software; Internet software; Spreadsheet software and Word Processing software.
· To be available to work evenings, weekends and holidays.
· Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Be a leader in customer service and build a program that ensures our owners and guests receive value and feel appreciated.
Conduct self in a professional manner. 
Opera Cloud operating system. Knowledge in this program is a plus but not required.
Maintain extraordinary attention to detail and excellent time managament skills. Requirement for acceptable job performance. 
Our Core Values:
We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales &amp; marketing. Our values define who we are.
<ul>
<li>Be Authentic</li>
<li>Practice Humility</li>
<li>Cultivate Teamwork</li>
<li>Value Time</li>
<li>Be Trustworthy</li>
</ul>
Benefits:
<ul>
<li>Company 401K 100% match up to 4%</li>
<li>Florida Blue Health Insurance</li>
<li>Aetna &amp; Delta Dental</li>
<li>Employee Assistance Program</li>
<li>Company Paid Life Insurance, STD insurance, and LTD insurance</li>
<li>Employee Discount Program</li>
<li>Family Life Insurance</li>
<li>HSA and FSA program</li>
</ul>

Concierge

<h3>Job Description</h3>
Job Description
 Are you brave enough to be a ghost tour guide? Ready to share incredible experiences in your city as you bewitch and enchant audiences? Then embrace the shadows and become our next ghost tour guide!&nbsp;
Our passion at US Ghost Adventures is enchanting storytelling. We specialize in dark, forgotten, and secret history. We are looking for creatives, history buffs, true crime junkies, and paranormal enthusiasts willing to dive deeper into the dark side of humanity. We thrive on igniting a sense of wonder in every guest on our ghost tours, and as a ghost tour guide you will weave enthralling stories as you lead tours down the ghastly streets of your city.
Ghost Tour Guide Pay &amp; Benefits:
<ul>
<li>$50 - $150 a day/night (including tips) - this depends on the number of tours given</li>
<li>TIPS!! These can range from $20 to over $100 for a 1-2 hour tour</li>
<li>Cash bonuses for good reviews</li>
<li>Free or discounted tours for you and close family/friends all over the country</li>
<li>Flexible schedules, fun part-time work, ability to earn tips in addition to pay</li>
<li>The chance to get to know your city and meet a lot of fun people from all over the country!</li>
</ul>
To learn more about our Ghost Tour Guide here is a short video: 
 Ghost Tour Guide Requirements
<ul>
<li>Qualified candidates should be skilled in public speaking</li>
<li>Applicants should reside near downtown (within 25 miles) and have reliable transportation</li>
<li>Applicants should be passionate about storytelling and history</li>
</ul>
US Ghost Adventures&nbsp;offers entertaining, historic, and authentic ghost tours of the United States' most haunted cities – over 100 cities and counting! We aim to deliver fun yet honest accounts of the hauntings that are so prevalent nationwide. While our stories are derived from historic research, a ghost tour wouldn’t be the same without the ghost stories from our guide network across the country. &nbsp;
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Tour Guide

<h3>Job Description</h3>
Job DescriptionKana Hotel Group's&nbsp;mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests.&nbsp;From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company.&nbsp;As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career.&nbsp;Kana Hotel Group is proud to offer the following benefits:&nbsp;
<ul>
<li>Medical&nbsp;</li>
<li>Vision&nbsp;</li>
<li>Dental</li>
<li>401K&nbsp;</li>
<li>Immediate Pay- earned wage access!</li>
<li>Vacation time</li>
<li>Sick time</li>
<li>Holiday pay&nbsp;</li>
<li>Bonus opportunities</li>
<li>Brand-specific employee discounts</li>
<li>Long term/short term disability</li>
<li>Life insurance</li>
</ul>
&nbsp;Primary Responsibilities&nbsp;• Greet guests and perform check-in/out procedures&nbsp;• Follow all cash and credit card procedures required by hotel and brand standard• Check house count to determine the rooms available for the day&nbsp;• Review credit limit exception report &amp; gets additional approval if necessary• Check expected departures for today &amp; clears checkouts or extends stays after check out time• Update housekeeping room status when received from housekeeping&nbsp;• Balance departments from daily activity report at the end of shift&nbsp;• Performs cashier shift change when cash is in balance&nbsp;• Explain any of the hotel’s promotional items to each guest checking in &amp; gives them to any guest&nbsp; who requests them&nbsp;• Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to&nbsp; guests during lags in phone or in-person conversations&nbsp;• Respond promptly to any guests’ inquiries or complaints; Offers alternate solution if guest&nbsp; demand cannot be met&nbsp;• Demonstrate commitment to servicing the guest by being hospitable and accommodating • Document any guest accidents by completing the accident report form&nbsp;• Ability and flexibility to work various shifts including evenings, weekends, and holidays&nbsp;Education/Experience&nbsp;• High School diploma or GED preferred&nbsp;• One year hospitality experience required&nbsp;• Customer service experience required&nbsp;• Experience handling cash and credit card procedures&nbsp;• Attention to detail&nbsp;• Knowledge of the hotel layout, all amenities offered, and all procedures &amp; organization.• Knowledge of local geographic area knowledge, area businesses &amp; services, major&nbsp; highway/street information, and community events &amp; attractions.&nbsp;Our company provides equal employment opportunities to all employees and applicants for &nbsp;employment and prohibits discrimination and harassment of any type without regard to race, color,&nbsp; religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This&nbsp; policy applies to all terms and conditions of employment, including recruiting, hiring, placement, &nbsp;promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Guest Service Representative Part Time (7a-3p weekends & 11p-7a open)

<h3>Job Description</h3>
Job Description
 Are you brave enough to be a ghost tour guide? Ready to share incredible experiences in your city as you bewitch and enchant audiences? Then embrace the shadows and become our next ghost tour guide!&nbsp;
Our passion at US Ghost Adventures is enchanting storytelling. We specialize in dark, forgotten, and secret history. We are looking for creatives, history buffs, true crime junkies, and paranormal enthusiasts willing to dive deeper into the dark side of humanity. We thrive on igniting a sense of wonder in every guest on our ghost tours, and as a ghost tour guide you will weave enthralling stories as you lead tours down the ghastly streets of your city.
Ghost Tour Guide Pay &amp; Benefits:
<ul>
<li>$50 - $150 a day/night (including tips) - this depends on the number of tours given</li>
<li>TIPS!! These can range from $20 to over $100 for a 1-2 hour tour</li>
<li>Cash bonuses for good reviews</li>
<li>Free or discounted tours for you and close family/friends all over the country</li>
<li>Flexible schedules, fun part-time work, ability to earn tips in addition to pay</li>
<li>The chance to get to know your city and meet a lot of fun people from all over the country!</li>
</ul>
To learn more about our Ghost Tour Guide here is a short video: 
 Ghost Tour Guide Requirements
<ul>
<li>Qualified candidates should be skilled in public speaking</li>
<li>Applicants should reside near downtown (within 25 miles) and have reliable transportation</li>
<li>Applicants should be passionate about storytelling and history</li>
</ul>
US Ghost Adventures&nbsp;offers entertaining, historic, and authentic ghost tours of the United States' most haunted cities – over 100 cities and counting! We aim to deliver fun yet honest accounts of the hauntings that are so prevalent nationwide. While our stories are derived from historic research, a ghost tour wouldn’t be the same without the ghost stories from our guide network across the country. &nbsp;
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g6ph4iqaTH

<h3>Job Description</h3>
Job Description
Are you a hospitality professional with experience in Hospitality and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Night Auditor.
This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&amp;D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today!
ABOUT FISHER ISLAND CLUB HOTEL &amp; RESORT
Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do.
It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities.
Job Summary: 
Handles all hotel related operations during the night shift including all night audit functions and responsibilities.
Primary Responsibilities:
<ol>
<li>Maintain office during the night shift hours (usually 11:00 p.m. to 7:00 a.m.) and handle telephone calls to the office, and any guest requests and concerns.</li>
<li>Perform Night Audit of Qantel computer system when computer boots up in early morning. </li>
<li>Audit all payment of day's</li>
<li>Accounting activities of the hotel, including credit card balance and sending of credit card batch to bank.</li>
<li>Handle any pending posting from the previous shifts and from the current shift.</li>
<li>Handle any room and limousine reservations calls during the shift.</li>
<li>Post all advance deposits during the shift. </li>
<li>Refund those applicable. </li>
<li>Charge no-shows. </li>
<li>Charge late cancellations.</li>
<li>Handle wake-up call requests. Handle guest correspondence.</li>
<li>Settle any hanging balances of hotel accounts. </li>
<li>Check-in and check-out any guests as necessary. </li>
<li>Maintain effective communication between the evening shift and the morning shift and other departments.</li>
<li>Comply with all Fisher Island standards with regard to grooming, conduct, policies and procedures.</li>
<li>Complete all other duties and responsibilities as necessary as assigned by supervisor.</li>
</ol>
Education/Skills/Work Experience Required:
<ul>
<li>High School Diploma or equivalent. </li>
<li>Night Audit experience preferred.</li>
</ul>
Working Conditions:
<ul>
<li>Indoor, office environment.</li>
</ul>
 
READY TO JOIN OUR TEAM?
We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Equal Employment Opportunity - Drug-Free Workplace
This description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed under the circumstances (changes in personnel, workload, rush jobs, emergencies, or technological developments) change.
 ???? Night Shift Schedule (11:00 p.m. – 7:00 a.m.)

NIGHT AUDITOR

<h3>Job Description</h3>
Job Description
A GREAT CAREER starts with a GREAT COMPANY!
Apply to join our team of servant leaders today!
<ul>
<li>THE DIFFERENCE IS OUR PEOPLE. Our associates answer a calling to serve seniors and their families every day. We believe in continually investing in these servant hearts; we envision them to be our future servant-centered leaders.</li>
</ul>
<ul>
<li>We’ve achieved GREAT PLACE TO WORK status SEVEN YEARS IN A ROW. </li>
</ul>
<ul>
<li>CAREER DEVELOPMENT. We reward our associates’ outstanding work and assist with career development to help fulfill their dreams!</li>
</ul>
<ul>
<li>Faith Driven and Mission-Centered. Our mission “To Welcome, To Care, To Serve” derives from four primary points of view (Purpose, Passion, Platform, and Potential) which inspire our associates to recognize and celebrate one another’s God-given gifts through service.</li>
</ul>
<ul>
<li>Benefits &amp; On-Demand Pay available!: This opportunity includes tuition reimbursement and an associate referral program. As well as on-demand pay in between paychecks!</li>
</ul>
PICTURE YOURSELF… 
Watercrest Buena Vista is looking for a concierge to join their team! The Concierge is the initial point of contact for potential residents, families, vendors and the community either in person or via the phone. The Concierge is responsible for being professional, polite and will ensure all guests have a pleasant first experience with the community. The Concierge serves visitors by greeting, welcoming, and directing them appropriately; and notifies team members of visitor arrival and maintains security and telecommunications systems within the community. Apply today!
ESSENTIAL JOB FUNCTIONS:
<ul>
<li>Maintains a professional personal presentation</li>
<li>Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries</li>
<li>Answers the phone within 3 rings; determine natural of call to either relay information or route call as appropriate</li>
<li>Takes detailed messages with name, date, time and return phone number</li>
<li>Ensures team members receive their phone messages promptly</li>
<li>Maintains knowledge of who is available to receive an inquiry or host a tour</li>
<li>Maintains security by following procedures, monitoring log books to include visitor sign in and sign out</li>
<li>Maintains safe and clean reception, lobby and Welcome Room areas by complying with procedures, rules and regulations</li>
<li>Receive and sort mail for Leadership Team</li>
<li>Maintain yearly transportation book for resident’s doctor appointments as necessary</li>
<li>Communicate with Driver at least 24 hours in advance regarding resident appointment dates and times</li>
<li>Report all accidents and incidents as soon as possible to your supervisor, no matter how minor</li>
<li>Maintain the confidentiality of residents’ personal care information</li>
<li>Honor the residents’ personal and property rights</li>
<li>Must be in company uniform and resident ready at all times</li>
</ul>
KNOWLEDGE, SKILLS AND ABILITIES:
<ul>
<li>Knowledge of computers and relevant software applications to include Microsoft Office and Outlook</li>
<li>Able to communicate effectively with all levels of management, team members, residents, family members, vendors, referral sources and outside contacts</li>
<li>Able to make independent decisions</li>
<li>Must be able to communicate in a warm, friendly and caring manner</li>
<li>Must possess a passion to work with and around senior citizens</li>
<li>Knowledge of administrative and clerical procedures</li>
<li>Knowledge of customer service principles and practices</li>
</ul>
EDUCATION REQUIREMENTS:
<ul>
<li>High School Diploma or GED</li>
</ul>
EXPERIENCE REQUIREMENTS:
<ul>
<li>Two (2) years’ Concierge/Front Desk Receptionist experience in a customer service-oriented industry</li>
</ul>
PHYSICAL REQUIREMENTS:
<ul>
<li>The following physical demands are representative of those that must be met to successfully perform the essential functions of this position:</li>
<li>Able to sit 75% of the day</li>
<li>Able to concentrate with frequent interruptions</li>
<li>Able to work under stress and in emergency situations</li>
<li>Able to work under conditions that require sitting, standing, walking, reaching, pulling, pushing and grasping</li>
<li>Able to talk and hear effectively in order to convey messages, instructions and information to residents and team members</li>
<li>Occasionally lift/carry up to 50 pounds</li>
</ul>
OCCUPATIONAL EXPOSURE / PERSONAL PROTECTIVE EQUIPMENT:
<ul>
<li>Work in all areas of the community</li>
<li>Subject to reactions from dust, disinfectants and cleaning chemicals and may be exposed to infectious waste, diseases and other conditions</li>
<li>Required to use personal protective equipment and supplies to prevent burns, falls, and infection and follow safety policies and procedures</li>
<li>Requirements for personal protective equipment includes infection control kit, rubber gloves and non-slip shoes</li>
<li>Subject to infectious diseases, substances and odors</li>
<li>Follow Safety Policy &amp; Procedure</li>
</ul>
 Friday through Monday 4:30pm/9:30pm including weekends Friday and Saturday 4:00pm-8:00pm

Concierge- Part Time

<h3>Job Description</h3>
Job Description
Provincial Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages lifestyle-focused senior living communities. Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent experiences for our residents. 
Full time &amp; Part time..
We offer rewarding career opportunities that include: 
<ul>
<li>Competitive wages </li>
<li>Access to wages before payday </li>
<li>Flexible scheduling options with full-time and part-time hours </li>
<li>Paid time off and Holidays (full-time) </li>
<li>Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) </li>
<li>401(K) with employer matching </li>
<li>Paid training </li>
<li>Opportunities for advancement </li>
<li>Meals and uniforms </li>
<li>Employee Assistance Program </li>
</ul>
Our community is looking for a Concierge to join our team.
POSITION SUMMARY
Responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages, and providing information of a general nature. 
Responsibilities:
<ul>
<li>Carries out telephone answering and reception duties as required. </li>
<li>Takes complete messages with pertinent information and communicates messages to the intended recipient. </li>
<li>Greets residents and visitors. Answers inquiries and gives directions. </li>
<li>Collates brochures for the marketing department. </li>
<li>Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff. </li>
<li>Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary. </li>
<li>Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc. </li>
<li>Maintains and keeps desk and entry area neat and organized. </li>
<li>Organizes, distributes mail to residents, Executive Director and Department Coordinators. </li>
<li>Support and report to Office Manager. </li>
<li>Maintains resident forms for miscellaneous credits. </li>
<li>Maintains adherence to all company personnel policies and established operating policies and procedures. </li>
<li>Other duties as assigned.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or general education degree (GED) preferred. </li>
<li>Two to five years customer service experience and/or training; or equivalent combination of education and experience. Office administrative &amp; Recreational activities for seniors experience is a plus. </li>
</ul>
If having a direct impact on the lives of others is appealing to you, apply today and join our team!
EOE D/V

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