<h3>Job Description</h3>
Job Description
Job description
Front Desk&nbsp;
NATURA Sugaring Melt &amp; Wax Spa is seeking a friendly, responsible and outgoing Front Desk and Sales Coordinator. With currently 6 locations in California, NATURA Spa in Deerfield Beach is the first among many other NATURA locations to come in Florida. NATURA is a fast- growing establishment with emphasis on the art of the Brazilian Wax, Facials. The Front Desk Coordinator must be an advocate for our clients and ensure customer satisfaction and loyalty. They must help our clients save and present to them our Packages and Membership plans that would best fit their needs.
Experience: 
MUST have "one to one" sales experience. Salon/Spa environment experience preferably.
What do we do?
At Natura we do Laser Hair Remoaval, waxing, sugaring melt® and facials services to our clients.
To Thrive at NATURA :
<ul>
<li>Must be comfortable with sales- you are required to understand and effectively explain our memberships which offer the best deals and specials to our clients!</li>
<li>Are independent, motivated, and proactive</li>
<li>Create an outstanding experience for clients with a friendly and helpful attitude while answering phone calls, scheduling appointments, greeting clients, and processing payments, and light housekeeping around the spa</li>
<li>Assist in administrative tasks including filing and data entry</li>
<li>Be comfortable when Multitasking</li>
</ul>
Position Requirements:
<ul>
<li>Outgoing personality with exceptional listening skills</li>
<li>Ability to think on your feet</li>
<li>Costumer Service oriented and able to communicate effectively with clients and staff</li>
<li>Enjoy the sales process and confidently explain clients about the best way to save with our Membership plans.</li>
<li>Professional, responsible, and dependable</li>
<li>Computer literate</li>
<li>Can work weekends</li>
</ul>
Compensation &amp; Benefits:
<ul>
<li>Work in a team oriented- caring environment. Natura is a family owned business that thrives on community and communication!</li>
<li>Employee Discounts- 75% off waxing, 40% off facials, spray tans, and products</li>
<li>Flexible Scheduling</li>
<li>Hourly and Commission per each membership sold</li>
</ul>
Salary: $13 - $18
PLUS commission on EACH membership initiation fee sold.
Job Types: Full-time, Part-time
Send Resume to <a href="mailto:dadeland@naturaspa.com" target="_blank">dadeland@naturaspa.com</a>

Front Desk Associate

<h3>Job Description</h3>
Job Description
What Makes a McKibbon Hotel Front Desk Night Auditor?&nbsp;
The hotel front desk night auditor is the main person to interact with guests during the overnight hours, typically 11pm -7am. As the face of the property, the night auditor has a relatable personality and a great desire to work with people. You are responsible for communicating in a welcoming and efficient manner, while ensuring that guests’ needs are properly addressed. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home.&nbsp;
A Day in the Life:&nbsp;
<ul>
<li>Night auditor will anticipate guests’ needs, respond promptly and acknowledge all guests in a timely manner.&nbsp;</li>
<li>You will maintain positive guest relations at all times.&nbsp;</li>
<li>You will resolve guest complaints and ensure guest satisfaction.&nbsp;</li>
<li>You will maintain a complete knowledge of: hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities.&nbsp;</li>
<li>You will process all guest check-ins, and verify registration information with the guest.&nbsp;</li>
<li>You will handle overbooked or 'walked' guests.&nbsp;</li>
<li>Night auditor will accept and record wake-up call requests.&nbsp;</li>
<li>You will communicate pertinent guest information to designated departments/personnel&nbsp;&nbsp;</li>
<li>You will resolve discrepancies on the room status report with housekeeping.&nbsp;</li>
<li>You will train with and learn Food and Beverage operations to fill in as needed.&nbsp;</li>
</ul>
Job Requirements:&nbsp;
<ul>
<li>Previous experience working as a front desk agent or in a similar role&nbsp;</li>
<li>A high school diploma or equivalent vocational training certificate&nbsp;</li>
<li>Experience working at a hotel establishment (highly desired)&nbsp;</li>
<li>Flexible schedule to work 11pm to 7am shifts&nbsp;</li>
<li>Proficiency with computers&nbsp;</li>
<li>Basic math skills&nbsp;</li>
<li>Ability to provide excellent customer service and maintain consistent professional demeanor&nbsp;</li>
<li>The ability to input and access information in the property management system and/or points-of-sale system&nbsp;</li>
<li>Great verbal and written communication skills The ability to create a fun and supportive working environment&nbsp;</li>
</ul>
 
Perks &amp; Benefits Beyond the Basics:&nbsp;
 
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:&nbsp;
Full Time Associates:&nbsp;&nbsp;
<ul>
<li>Comprehensive benefits package including medical, dental, and vision &nbsp;</li>
<li>Life insurance&nbsp;</li>
<li>Pet Insurance</li>
<li>Short and long-term disability&nbsp;</li>
<li>Paid time off and holidays&nbsp;</li>
<li>Tuition assistance&nbsp;</li>
</ul>
Financial &amp; Occupational Wellness: All Associates&nbsp;
<ul>
<li>Competitive Compensation with incentives&nbsp;(incentives vary by position)</li>
<li>401K Savings Plan with 50% matching funds </li>
<li>Associate referral program&nbsp;</li>
<li>Brand and company training classes, workshops and conferences for career growth and development (varies by position)</li>
<li>Wellbeats APP to support physical and mental wellness</li>
</ul>
 
Personal Wellness:&nbsp;All Associates
<ul>
<li>Fundraising matching funds program&nbsp;</li>
<li>Team volunteer opportunities&nbsp;</li>
<li>24/7 chaplain services&nbsp;</li>
<li>Exclusive hotel rate discounts&nbsp;</li>
</ul>
 
Any state specific holiday, vacation or benefit requirements will apply

Hotel Night Auditor

<h3>Job Description</h3>
Job Description
Holiday Inn Club Vacations look for individuals who excel in their role, and are committed to delivering an exceptional experience for our guests, owners, and team members. We look for individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect, encourage success and build relationships? We’re looking for people like this to join our friendly, engaged, professional team. 
ESSENTIAL DUTIES AND TASKS:
<ul>
<li>Provide room orientation and assist owners/guests with their luggage.</li>
<li>Deliver requested amenities.</li>
<li>Assist in obtaining transportation to various resort locations.</li>
<li>Provide directions to the local resort and surrounding areas.</li>
<li>Maintain lobby cleanliness.</li>
</ul>
EDUCATION and/or EXPERIENCE
<ul>
<li>Hospitality experience or Customer Service preferably within a Guest Services / Bellman environment.</li>
<li>Experience working in a Resort Front Office environment including previous work in a customer service capacity is desired but not required.</li>
<li>Education requirements include a high school diploma or equivalent.</li>
<li>Proficient in Microsoft Office, Excel, PowerPoint, Word.</li>
</ul>
QUALIFICATIONS 
<ul>
<li>Must be knowledgeable of the resort amenities and activities that occur.</li>
<li>Must be knowledgeable of the Orlando attractions, area and activities that occur.</li>
<li>Some knowledge of current PMS.</li>
<li>Ability to speak and understand fluent English.</li>
<li>Ability to speak and understand multiple languages is preferred.</li>
<li>Must have strong verbal skills to communicate to the guests / owners.</li>
<li>Must be able to promote a positive, friendly, welcoming and “at your service” environment.</li>
<li>Must be at least 21 with a valid US Driver License.</li>
</ul>
PHYSICAL DEMANDS While performing the duties of this job the employee will be required to sit or stand for extended periods of time. Will be required to bend, twist, reach, push, pull, and operate hand tools (may include operating industrial machinery). Must be able to lift between thirty to fifty pounds. Specific work assignments may change without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
WORKING CONDITIONS
The majority of work will be performed in a non-climate-controlled environment, will be exposed to severe inclement weather and varying degrees of extreme temperature. Will be exposed to various industrial chemicals, cleaning agents, etc. Will be exposed to strong odors, and loud noise levels.
WORK SCHEDULE/HOURS 
Schedules will vary depending on business needs, and may entail working nights, weekends and holidays. Must be flexible to work outside of normal departmental operating hours.
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.

Guest Services - Bell Person

<h3>Job Description</h3>
Job Description
Welcome to Distinctive Living, we're seeking a Concierge Part -time at our Inspired Living at Lakewood Ranch Community in Bradenton!
Tuesday, Friday and Every other Weekend!
Here at Distinctive Living, we want our people to realize their full potential. We're passionate about personal and professional growth and will do everything we can to help you flourish. We deeply care about our team-members and partners and strive to provide a culture where people feel valued and inspired.
The Concierge acts as the first point of contact at the community for our customers through telephone or in-person interactions, this position provides exemplary customer service in a friendly and professional manner. This position is responsible for graciously greeting community visitors, addressing the questions or concerns of prospective or current residents and families, and providing support to sales and marketing and the business office. Pays attention to details and uses creativity to create positive experiences with current and prospective residents by managing the lobby experience for all visitors.
Benefits when choosing a career with Distinctive:
<ul>
<li>Medical, Dental and Vision benefits</li>
<li>Paid Time Off</li>
<li>401k Retirement Plan &amp; Life Insurance</li>
<li>Team Member Assistance Program</li>
</ul>
Responsibilities:
<ol>
<li>Proactively assists residents, families, visitors, and employees with questions or problems resulting in a positive experience; greet all visitors and answer incoming calls in a professional and respectful manner.</li>
<li>Monitors entry area for visitors and guests, greets and directs as necessary, answers incoming telephone calls and resident calls, forwards and takes messages, receives and sends packages for residents, assists with residents who request assistance with mailing letters and packages. manage the lobby; monitor and ensure desk and lobby are clean and neat; create a comfortable, inviting area; assist the activity director and/or others as necessary in promoting activities with residents in the lobby.</li>
<li>Sales &amp; Marketing: manage the inquiry process, connecting the caller or visiting customer to the appropriate inquiry team member; respond to inquiries and/or tours when community relations director, executive director and resident care directors are not available; facilitate experiences/tours of community as needed; knowledgeable and assist in supporting the marketing standards of the community; assist with duties related to the Lead Management Program; assist with assembling marketing packets as needed.</li>
<li>Business Office: assist in processing new resident documentation; assist in maintenance of resident files and documentation while maintaining confidentiality.</li>
<li>Promote and encourage residents to participate in activities.</li>
<li>Follow and communicate company policies and procedures.</li>
<li>This job description provides a framework for the job; other duties may be assigned as necessary.</li>
</ol>
Required Skills and Experience: 
<ul>
<li>High School Diploma or equivalent required. </li>
<li>Must have six months of experience in a receptionist role or similar function. </li>
<li>Experience with Microsoft Word and Excel preferred.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Able to communicate verbally in person and over the phone.</li>
</ul>
Apply today to learn why Distinctive Living is a certified Great Place to Work!
#ILWRHP
 Job Posted by ApplicantPro

Concierge 6a-2p PT

<h3>Job Description</h3>
Job Description
We are seeking a Night Auditor to become a&nbsp;part of our team!&nbsp;You will accommodate&nbsp;patrons, as well as identify areas of improvement&nbsp;to increase efficiency.
Responsibilities:
<ul>
<li>Register&nbsp;and assign rooms to guests</li>
<li>Confirm phone and online reservations</li>
<li>Respond to guest needs, requests, and complaints</li>
<li>Collect&nbsp;payment&nbsp;from departing guests</li>
<li>Keep&nbsp;records of occupied rooms and guests</li>
<li>Communicate pertinent guest information to designated departments</li>
</ul>
​Qualifications:
<ul>
<li>Previous&nbsp;experience in customer service, front desk service, or other related fields</li>
<li>Ability to build rapport with guests</li>
<li>Strong&nbsp;organizational&nbsp;skills</li>
<li>Excellent written and verbal communication skills</li>
</ul>
Company DescriptionLimited service hotel located by Florida Mall in South Orlando 
<h3>Company Description</h3>
Limited service hotel located by Florida Mall in South Orlando

Night Auditor

<h3>Job Description</h3>
Job Description
Are you brave enough to be a ghost tour guide? Ready to share incredible experiences in your city as you bewitch and enchant audiences? Then embrace the shadows and become our next ghost tour guide!&nbsp;
Our passion at US Ghost Adventures is enchanting storytelling. We specialize in dark, forgotten, and secret history. We are looking for creatives, history buffs, true crime junkies, and paranormal enthusiasts willing to dive deeper into the dark side of humanity. We thrive on igniting a sense of wonder in every guest on our ghost tours, and as a ghost tour guide you will weave enthralling stories as you lead tours down the ghastly streets of your city.
Ghost Tour Guide Pay &amp; Benefits:
<ul>
<li>$50 - $150 a day/night (including tips) - this depends on the number of tours given</li>
<li>TIPS!! These can range from $20 to over $100 for a 1-2 hour tour</li>
<li>Cash bonuses for good reviews</li>
<li>Free or discounted tours for you and close family/friends all over the country</li>
<li>Flexible schedules, fun part-time work, ability to earn tips in addition to pay</li>
<li>The chance to get to know your city and meet a lot of fun people from all over the country!</li>
</ul>
To learn more about our Ghost Tour Guide here is a short video: 
 Ghost Tour Guide Requirements
<ul>
<li>Qualified candidates should be skilled in public speaking</li>
<li>Applicants should reside near downtown (within 25 miles) and have reliable transportation</li>
<li>Applicants should be passionate about storytelling and history</li>
</ul>
US Ghost Adventures&nbsp;offers entertaining, historic, and authentic ghost tours of the United States' most haunted cities – over 100 cities and counting! We aim to deliver fun yet honest accounts of the hauntings that are so prevalent nationwide. While our stories are derived from historic research, a ghost tour wouldn’t be the same without the ghost stories from our guide network across the country. &nbsp;
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Tour Guide

<h3>Job Description</h3>
Job Description
[For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.]
This is a full-time position. The pay is $55,000 per year. Must have open availability to work any of the following shifts: 7AM-3PM. 3PM-11PM, 11PM-7AM.
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day as one of our site supervisors…
As an NFC Amenity Site Supervisor, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Site Supervisors are the backbone of our operations, working alongside our area leadership team to manage and support the on-site staff. Ultimately, your priority is to make our residents feel at home by showing genuine sincerity and appreciation, while fostering an environment of teamwork with your coworkers.
Here are just a few other responsibilities you will have throughout your day:
<ul>
<li>You will ensure a smooth operation and service experience by effectively communicating with your team members, property management, and residents and guests.</li>
<li>Oversee employees’ schedules and payroll.</li>
<li>Inform the Area Director of any staffing needs.</li>
<li>Monitors and reviews daily employee performance, providing the necessary support or training as needed.</li>
<li>Follow property-specific systems to receive and sign for deliveries, ensuring efficient delivery to residents.</li>
<li>Facilitate contractor arrivals and departures, as well as realtor, potential home buyer, and renter visits.</li>
<li>Advise and remind residents and guests of any appropriate rules and regulations established by the property management.</li>
<li>Follow all property procedures for resident, guest, and vendor access.</li>
<li>Promptly answer and complete all resident requests, phone calls, questions, or concerns.</li>
<li>Look sharp in your supplied uniform.</li>
<li>Enjoy interacting with the residents.</li>
</ul>
We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Experience in supervising others is a plus. Making eye contact and being welcoming is a must!
Check out our website at nfcam.com and join our Social Networks:
<a href="https://www.instagram.com/nfcamenitymanagement/?hl=en" target="_blank">https://www.instagram.com/nfcamenitymanagement/?hl=en</a>
<a href="https://www.facebook.com/pg/NFC-Amenity-Management-1720447584877743/posts/?ref=page_internal" target="_blank">https://www.facebook.com/pg/NFC-Amenity-Management-1720447584877743/pos…</a>
<a href="https://www.linkedin.com/company/nfc-amenity-management" target="_blank">https://www.linkedin.com/company/nfc-amenity-management</a>
Benefits
<ul>
<li>Weekly Pay!</li>
<li>Paid training.</li>
<li>A long list of discounts and benefits is available to all employees.</li>
<li>Cellphone and other reimbursements for some applicable positions.</li>
<li>State-required healthcare benefits are available to qualifying employees in applicable areas.</li>
<li>Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas.</li>
<li>Start earning generous paid time off as of your first day.</li>
<li>Career Development: Our NFC University offers numerous training courses that you can take to advance your career while working with us.</li>
<li>Short-term disability income is offered to qualifying employees in applicable areas.</li>
</ul>
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be authorized to work in the United States. Re-hire eligibility for former employees is determined by past employment performance and/or status. 
#ZR
At the time of this ad, the pay is $55,000 per year. Historically, the pay has been offered at $50,000.
Company DescriptionSince 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between. The difference between a good community and a great one is determined by its amenities. That's why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nation's leading provider of luxury lifestyle services. NFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington. 
<h3>Company Description</h3>
Since 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between.\r\n\r\nThe difference between a good community and a great one is determined by its amenities. That's why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nation's leading provider of luxury lifestyle services.\r\n\r\nNFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington.

Residential Front Desk Supervisor

<h3>Job Description</h3>
Job DescriptionWould you like to make a difference in the lives of those in the greatest of need? Imagine how it would feel to know that you have helped to transform somebody’s life. ABOUT US
The Caring Place (@Miami Rescue Mission &amp; Broward Outreach Centers) is a leading provider of services to the homeless and needy of South Florida. We are looking for like-minded, dynamic individuals to come and join our team. The Caring Place provides emergency shelter, residential programs, job training, education &amp; computer literacy classes, healthcare, transitional housing, permanent housing, employment opportunities for homeless men, women, and children as well as programs for “at-risk” youth.
We are currently seeking full-time Guest Service Assistant(s) to monitor residents at our homeless shelters at Broward Outreach Center in Hollywood, FL. Shift(s) available: 7:00AM - 3:30PM 3:00PM - 11:30PM 11:00PM - 7:30AM Including weekends and holidays as needed
 
JOB SUMMARY The Guest Service Assistant (GSA) monitors and oversees residential clients at our Centers. Duties include assisting with new resident orientation; providing general oversight of residents in the absence of management; ensuring that residents perform assigned chores; handling emergencies according to policies and procedures; providing operational support for events such as graduations and luncheons; and, coordinating transportation and/or laundry services for residents.
DUTIES
<ul>
<li>Oversees front desk, laundry room, Guest Service CSAs and ensures clients and visitors of the Center are treated with respect and dignity</li>
<li>Routinely checks for hazardous substances and unsafe conditions in the facility and corrects immediately when possible or reports it to Supervisor or Director if unable to remedy</li>
<li>Reports maintenance problems to Supervisor</li>
<li>Helps maintain a safe, clean and secure environment for residents, employees, volunteers and visitors</li>
<li>Handles emergencies according to policies and procedures and notifies management with timely incident reports</li>
<li>Responds to emails and phone calls in a timely manner, and keeps other staff informed</li>
<li>Monitors residents throughout the Center, and ensures that all residents are treated with dignity and respect</li>
<li>Assists with orientation for new residents and volunteers</li>
<li>Listens to residents, makes decisions based on available facts using wisdom, compassion and according to company policy</li>
<li>Will lead and/or participate in devotions, prayers, or other ministry activities ex. outreach events</li>
<li>Must be in agreement with and sign The Caring Place Statement of Faith</li>
<li>Performs other related duties as assigned</li>
</ul>
 
REQUIREMENTS
<ul>
<li>Requires a high school diploma or GED, some college level coursework in social work or knowledge of addictions and relapse prevention highly preferred</li>
<li>Must have one (1) year work experience in social services or security-related work</li>
<li>Must be of good moral character with knowledge of homelessness and addiction issues, and have the ability to lead clients by example</li>
<li>Must have good communication, computer and organizational skills with knowledge of basic facility maintenance and security</li>
<li>Must be able to multi-task and make sound decisions in a fair and compassionate manner</li>
<li>Must have good interpersonal skills to effectively interact with a diverse population and all levels of residents, employees, volunteers and guests</li>
<li>Must be able to understand, speak, read and write English and carry out oral and written instructions.</li>
</ul>
 PHYSICAL REQUIREMENTS
<ul>
<li>Must be very mobile as sitting, walking, standing, stooping, bending and reaching are required to perform essential job duties</li>
<li>Must have the ability to lift and/or carry objects weighing up to 25 pounds</li>
<li>Must be able to see, hear and speak, in order to interact with staff and the general public</li>
<li>Must be able to move around unassisted as needed to perform essential job duties </li>
</ul>
PERKS AND BENEFITS
<ul>
<li>Day off for Birthday/Work Anniversary</li>
<li>Employee Discounts</li>
<li>Holidays (12)</li>
<li>Paid Time Off</li>
<li>Health Insurance (Medical, Dental, Vision, Disability, GAP and Health Savings Account)</li>
<li>Company Paid Life insurance</li>
<li>403b Retirement Plan with 3% match</li>
</ul>
 
Only qualified candidates will be considered. Level 2 Background Screening is required. The Caring Place (@Miami Rescue Mission and Broward Outreach Centers is a drug-free workplace and Equal Opportunity Employer.

Guest Service Assistant - Hollywood, FL All Shifts

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
 DASKK Hotels and Resorts is open and looking for the right candidate. This candidate must be ready to be part of something special. This 154 suite hotel has completed a multi-million dollar renovation to become a boutique hotel that remembers that all customers are part of our family and puts their needs as a priority. If this sounds like you and you are ready to set yourself apart from others, we are ready for you to join our team. As a growing hospitality company, we are looking for an experienced Guest Service Representative. This position needs to be passionate about the job and willing to work hard and understand the concept of all hands-on deck type of atmosphere. The ideal candidate must be a team player that is willing to go above and beyond. Requirements: Greet guest and offer to assist with their needs Reconciled paperwork daily Register and assign guests to hotel rooms Establish method of payment and verify credit Make and confirm reservations Compute bills, collect payments, and make change for guests Transmit and receive messages, using telephones or PMS system Respond to guest requests in a timely manner Receive and resolve guest complaints, elevating to supervisor if necessary Be aware of guest satisfaction scores and work toward increasing overall guest satisfaction Practice safe work habits, wear protective safety equipment and following Choice standards Must be able to stand for 8 hour shifts Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods Ensure overall guest satisfaction Perform other duties as requested by management Experience: Hotel/Hospitality Experience Preferred High School diploma or equivalent required Previous customer service experience required Knowledge of PMS systems preferred. Work schedule varies and may include working on holidays, weekends and alternate shifts. * Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, kneeling, or crouching. Benefits Paid Health Insurance and Paid Time Off after Probationary Period

Boutique Hotel Guest Services Representative

<h3>Job Description</h3>
Job Description
Job Title: Guest Service Representative
Reports To: Director of Guest Services
Summary: The crown jewel of the Emerald Coast, Emerald Grande, is looking to fill a full-time guest services representative position at our front desk. Looking for an outgoing, friendly, trustworthy, eager, fast-paced, detail orientated, effective communicator, who is willing to work weekends and holidays. Computer literacy and proper phone etiquette are a must. 
Job Type: Full-time, year-round **Flexible schedule to include some days, some evenings
Essential Duties and Responsibilities
<ul>
<li>Greeting guests upon arrival and making them feel welcomed.</li>
<li>Check-in arriving guests; verify identification of guests with driver’s license or military ID. Process credit card for remaining balance on account and pre-authorization for incidentals. Verify length of stay and number of people staying in room. Have guests complete and sign registration card. Provide guests with room keys, explain property layout and amenities material. Enter data from registration card into IQWare and file completed registration card in bucket.</li>
<li>Check-out guests: accept room keys and print two copies of receipt. Have guests sign copy of receipt and retain executed copy for audit packet. Provide guests with second receipt copy. Encourage guests to visit us again soon.</li>
<li>Assigning rooms and taking care of administrative duties.</li>
<li>Processing guest payments.</li>
<li>Coordinating with bell service and staff management.</li>
<li>Being a source of information to guests on various matters such as transport and restaurant advice.</li>
<li>Accommodating general and unique requests.</li>
<li>Diffusing conflict or tense situations with guests.</li>
</ul>
<ul>
<li>Answer telephone inquiries, direct calls, and provide basic and/or detailed information.</li>
</ul>
<ul>
<li>Answer with confidence: guest’s questions regarding the Emerald Grande, Regatta Bay, SWOOP Fishing, Harborwalk Marina, Harborwalk Village, city wide restaurants, shopping, post-office, banking, etc.</li>
<li>Stay abreast of current and upcoming events and disseminate accurately to callers and guests.</li>
<li>Housekeeping and Maintenance; keep in constant communication with the housekeeping and maintenance departments for updates on clean and working rooms.</li>
</ul>
<ul>
<li>Other duties as assigned.</li>
</ul>
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty with confidence. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
Knowledge, Skill and Ability Requirements
<ul>
<li>Critical thinking and innovate problem solving skills</li>
<li>Highly computer literate with proficiency in MS Office and related business and communication tools</li>
<li>Fantastic organizational and time management skills</li>
<li>Strategic and creative mindset</li>
<li>Meticulous attention to detail</li>
<li>Exceptional interpersonal skills.</li>
<li>Excellent written and verbal communication.</li>
<li>Good time management and organizational skills.</li>
<li>Conflict resolution experience.</li>
<li>Patience and good listening skills</li>
</ul>
Education and Experience
<ul>
<li>Associates or bachelor’s degree in Hospitality or Business preferred</li>
<li>A minimum of 1 years’ experience in hospitality, training, front desk operations, or related field</li>
</ul>
Key Competencies 
Key Competencies include strong work ethic, attention to detail, problem analysis and solving, excellent communicator, confidentiality, and integrity. Adhering to our Core Values includes being guest-centric, teamwork, respect, pro-active, accountable, learning, and sustainable.
Language Skills 
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple and/or complex correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. 
Mathematical Skills 
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate and ratio. Can fully utilize Excel to create formulas, pivot tables, etc., as needed.
Reasoning Ability 
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. 
Other Qualifications 
Availability Open and operational seven days a week. Employee may be asked to work longer days or over the weekend upon occasion.
License Requirements Valid driver’s license that has been in effect for at least three years, with no major violations and no more than two minor violations in the past three years.
Rules and Regulations All employees must adhere to all safety rules and regulations required by local, State and Federal authorities, wear the appropriate personal protective equipment necessary to perform the job in a safe manner and will follow all safety rules per the Company’s Safety Policy. 
Language Skills Must be able to speak, read, write, and comprehend the English language. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to speak effectively before groups of customers or employees of organization. 
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
While performing the duties of this job, the employee is regularly required to stand for long periods of time frequently; reach with hands and arms; talk and hear. The employee will walk and stoop, kneel, or crouch. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee must be able to lift 5-15 pounds upon occasion. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
<ul>
<li>The physical environment requires the employee to work inside in climate-controlled conditions, with limited walking space. </li>
</ul>

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