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<h3>Job Description</h3>
Job Description
Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryngology practice!
As our front desk representative, you will be the first point of contact for our patients and visitors. You will greet them with a warm smile and ensure they feel welcome and comfortable in our office. You will also be responsible for scheduling appointments, managing patient records, and answering phone calls.
In addition to your administrative duties, you will play a key role in ensuring that our patients receive the highest level of care. You will work closely with our physicians and clinical staff to provide excellent customer service and ensure that our patients have a seamless experience from check-in to check-out.
We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Medical Front Desk Associate with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today!
Required Education and Experience
<ul>
<li>High School graduate or equivalent</li>
<li>One year of related experience</li>
</ul>
AAP/EEO Statement In order to provide equal employment and advancement opportunities to all individuals, employment decisions at will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.

Front Desk Receptionist

<h3>Job Description</h3>
Job Description
Overview
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
 
Responsibilities
What do I do as a Guest Service Representatives?
As our newest team member will be an integral part of the warm welcome and fond farewell process.
Some duties include:
<ul>
<li>Greeting all guests that enter or exit hotel or garage, displaying 5 star/diamond standards.</li>
<li>Collecting valet parking fees using latest technology, parking software.</li>
<li>Answering phones with a smile. </li>
</ul>
Notes:
This job posting does not include the full range of functions/duties of the position. Associate will be required to perform any other job-related duties as assigned by their supervisor including the corporate office.
This document does not create any employment contract, implied or otherwise, other than an “at will” employment relationship. A full job description is available upon request.
 
Qualifications
….But wait!
Let’s be sure you possess these minimal requirements first!
Are you Neat, Clean and Polite? It’s our company motto!
Essential Qualifications:
<ul>
<li>Ability to smile, acknowledges, greet and extend a warm welcome to each customer.</li>
<li>Ability to maintain high standard of cleanliness of work area, personal appearance, organization, etc.</li>
<li>Ability to communicate effectively in English in both written and oral forms.</li>
<li>Must be at least 18 years of age.</li>
<li>Must have a professional appearance and demeanor.</li>
</ul>
Physical requirements:
<ul>
<li>Ability to sit or stand for longer periods of time (up to 6 or 8 hours, less break)</li>
<li>Ability to answer the telephone and speak with guests in order to provide directions, record ticket numbers or provide overall customer service.</li>
<li>Ability to manually calculate rates offhand, without the help of a calculator or fee computer</li>
<li>Ability to work outside and withstand extreme temperatures</li>
<li>Ability to use hands and arms in repeated motions (making change, punching clock, etc.)</li>
</ul>

Classification:
Non-exempt
Hourly Wage
Salary Range: $13.00 per hour

Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
SP+ Hospitality is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ Hospitality does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.
 
*USA Parking will provide reasonable accommodations during its interviews for individuals with disabilities, including providing a sign language interpreter, upon request. Please email your request for a reasonable accommodation to this email address: <a href="mailto:lredmon@spplus.com" target="_blank">lredmon@spplus.com</a>.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. 
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. 
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact <a href="mailto:Recruit@spplus.com" target="_blank">Recruit@spplus.com</a>. We are here to assist you.

Guest Service Representative

<h3>Job Description</h3>
Job Description
Overview

About Seminole Hard Rock Hotel &amp; Casino Hollywood
Seminole Hard Rock Hotel &amp; Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel &amp; Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® &amp; Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at <a href="http://www.seminolehardrockhollywood.com" target="_blank">www.seminolehardrockhollywood.com</a>, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.
Benefits &amp; Perks:
We offer rockin' benefits that include Medical, Dental, Vision &amp; Life Insurances, 401K, Paid time off, Annual Bonus Opportunity &amp; much more! Please visit <a href="http://www.gotoworkhappy.com/benefits" target="_blank">http://www.gotoworkhappy.com/benefits</a> to see our full list of benefits!

SECURITY OFFICER I - HRL

<h3>Job Description</h3>
Job Description
OBJECTIVE: 
Team Members are the initial contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction and addressing any questions or comments that guests may have while present at Kids Empire. Team Member workers perform many tasks with the families and peers throughout the park to ensure the guests are having an excellent and safe time while at Kids Empire. 
ESSENTIAL JOB FUNCTIONS: 
<ul>
<li>Attending to customers as quick as possible, greeting them accordingly, and making them feel comfortable in the ambiance of the park. </li>
<li>Operating the check-in process by having guests sign the liability waiver, guest information such as address, name, email address, phone number by having guest utilize an IPAD. </li>
<li>Operates the front cash counter for receiving the exact bill amount from the guests, managing the cash flow by registering the amount transactions on a daily basis, taking payment from guests by cash or card (credit card / debit card), and providing exact change to the guest if the payment is made by cash.</li>
<li>Operating the billing transactions accurately by verifying the amount displayed on the POS. </li>
<li>Organizes the refrigerator with drinks, snacks, chips, and ice cream.</li>
<li>Checks snack inventory is sufficient and ensures communication with management to order snacks from specified vendors to replenish stock.</li>
<li>Walk the floor regularly to monitor there are no unsafe hazards present and guests are following the park attendance rules, regulations and guidelines.</li>
<li>Clean restrooms and all sanitize all park structures ie tables, chairs, playground structure.</li>
<li>Assist and participate in family events and ensure that events operate efficiently.</li>
<li>Other duties assigned. </li>
</ul>
PHYSICAL DEMANDS:
<ul>
<li>Stand, walk, bend, twist constantly</li>
<li>Frequent bilateral hand movements</li>
<li>Good finger dexterity</li>
<li>Must be able to work in noisy environments created by guests, such as children yelling and music.</li>
<li>Must be able to tolerate a hectic and busy work environment during scheduled hours.</li>
<li>Must be comfortable with heights and tight spaces. </li>
</ul>
 QUALIFICATIONS: 
<ul>
<li>Work weekends and holidays</li>
<li>Able to work with children.</li>
<li>Operate an iPad</li>
<li>Good communication skills, and customer service skills</li>
<li>Work independently</li>
<li>Read and write in English.</li>
</ul>

Park Team Member

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Company parties</li>
<li>Dental insurance</li>
<li>Employee discounts</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Training &amp; development</li>
<li>Vision insurance</li>
<li>Wellness resources</li>
<li>Free uniforms</li>
</ul>
 Company Overview: Join our Team! The Big Chill 30A is a family friendly entertainment complex located on historic 30A, nestled between Alys Beach and Seaside. Our venue hosts 5 restaurants, 3 bars, retail shops, an arcade, an amphitheater for live music and a 25 LED Jumbotron for sports and movies. We are open year-round, from 7am to 10pm. We are now hiring for the fall season! Our restaurant concepts include Nectar, Local Smoke BBQ, Duos, Mile Marker 15 and Tacklebox, all with unique menu offerings. We have both Full Time and Part Time positions available and offer flexible scheduling for students/seasonal employees. Job Summary The Guest Experience Specialist is the face of The Big Chill, providing exceptional service to ensure every guest feels welcomed, valued, and cared for throughout their visit. This role focuses on creating memorable experiences by addressing guest needs, resolving issues promptly, and going above and beyond to exceed expectations. Our Guest Experience Specialist embodies our CARES culture and is critical to the success of our property. CARES Connect 
<ul>
<li>Greet guests arriving at The Big Chill </li>
<li>Confidently guide, direct, and inform guests </li>
<li>Excite guests by providing best in class hospitality </li>
<li>Subject matter expert on the following </li>
<li>Property offerings </li>
<li>Events</li>
<li>Food and Beverage offerings </li>
<li>Local offerings on 30a</li>
<li>Embracing and contributing to a family friendly experience. </li>
<li>Subject matter expert on the following </li>
<li>Property offerings </li>
<li>Events</li>
<li>Food and Beverage offerings </li>
<li>Local offerings on 30a</li>
</ul>
 Act 
<ul>
<li>Exceed the guest expectations by offering additional assistance, guidance &amp; service throughout the guest's visit.</li>
<li>Maintain service areas ensuring the outlet is prepared before, during and after the shift</li>
<li>Uphold proper safety and sanitation standards</li>
<li>Basic bussing and cleaning duties as required</li>
<li>Contribute to the maintenance of all areas of the property</li>
</ul>
 Recognize 
<ul>
<li>Anticipate guests needs</li>
<li>Create regular guests and connect with current regular visitors </li>
</ul>
 Excite 
<ul>
<li>Greet guests arriving at The Big Chill </li>
<li>Confidently guide, direct, and inform guests </li>
<li>Excite guests by providing best in class hospitality</li>
</ul>
 Support 
<ul>
<li>Embrace and contribute to TEAM environment.</li>
<li>Maintain positive interactions and attitude with team members and management</li>
<li>Communicate effectively with team members &amp; management </li>
<li>Support the team by asking for and assisting where needed</li>
<li>Report to scheduled shifts on time, in correct uniform and ready for the shift</li>
<li>Adhere to all policies in THE BIG CHILL handbook</li>
<li>Support team initiatives to meet or exceed guest satisfaction goals and KPIs</li>
</ul>
 General 
<ul>
<li>Able to read, write, speak and understand English</li>
<li>Basic math skills</li>
<li>Able to operate technology systems (POS, scheduling app)</li>
<li>Able to stand or walk for extended periods of time</li>
<li>Able to reach, stoop, bend and lift </li>
</ul>

Guest Experience Specialist

<h3>Job Description</h3>
Job Description
Join Evara Health, where our mission to provide essential, high-quality healthcare services brings life-changing care to communities most in need. With 17 local centers and mobile health units across our network, we offer comprehensive care encompassing primary care, dental, behavioral health, pediatrics and more. At Evara Health, we are more than just a healthcare provider; we are a mission-driven, team-based organization. Our professionals come for the purpose and stay for the supportive culture and the strong, community-focused teams. Embark on a career that fulfills more than just professional goals—it transforms lives every day.
About This Role:
<ul>
<li>Patient Registration &amp; Insurance: Performs timely and accurate patient registration, including verifying insurance benefits, entering information into the EHR system, and assisting with financial applications and payment arrangements.</li>
<li>Customer Service: Provides exceptional in-person and phone-based customer service by answering non-clinical questions, welcoming patients, and building positive relationships.</li>
<li>Financial Counseling &amp; Payment Collection: Assists with financial analysis, collects proof of income, provides payment estimates, and follows proper cash handling procedures, including balancing daily journals.</li>
<li>Appointment Coordination: Schedules appointments per protocol, assists with forms, and ensures a smooth office workflow to support care delivery.</li>
<li>Team Collaboration &amp; Service Culture: Works closely with the care team, maintaining a flexible, people-first attitude in alignment with Evara Health’s purpose-driven service culture.</li>
</ul>
Why You'll Love Working Here: 
<ul>
<li>Impact: Every day, you’ll make a significant impact on our patients’ lives, leading efforts that go beyond healthcare to ensure community wellbeing.</li>
<li>Growth: We support your professional development through continuous learning and opportunities to grow within Evara Health.</li>
<li>Recognition: As part of our team, your hard work will be recognized and rewarded, contributing to your professional fulfillment and job satisfaction.</li>
</ul>
Education and Experience 
<ul>
<li>High School Diploma or equivalent </li>
<li>Minimum 1 year of experience as Front Office in a healthcare setting, preferred </li>
<li>Minimum 1 year of experience in customer service, preferred </li>
</ul>
Culture and Benefits: 
What sets Evara Health apart is our amazing culture and team spirit. We've set record engagement scores this year, creating an environment where our staff thrives and feels truly valued. We are able to do this through our team-based approach to work, but also in our unique benefit offerings such as:
<ul>
<li>Generous Time Off: Enjoy 18 days of paid time off with an option to cash out unused days.</li>
<li>Holidays: Celebrate with 10 paid holidays and an additional day off for your birthday.</li>
<li>Wellness Perks: Enjoy a free gym membership to support your health and fitness goals. </li>
<li>Work-Life Balance: Benefit from a typical Monday-Friday schedule.</li>
<li>Educational Support: Take advantage of education assistance programs to further your professional development.</li>
<li>Career Advancement: Numerous opportunities to advance within nursing leadership or other roles.</li>
<li>Education Assistance: Up to $1,500 a year for education assistance including trainings, certifications or formal education</li>
</ul>
Join us, and be part of a team that is truly making a difference. Apply today to step into a career filled with purpose, challenge, and the opportunity to be part of something bigger than yourself.

Front Desk Representative

<h3>Job Description</h3>
Job DescriptionCompany Description 
From our dazzling location in the heart of Miami, SLS offers both our staff and our guests a hip, cutting-edge experience in the world of hotels as theater. We have an exciting job opportunity to join our Front Desk team as a Front Desk Agent located at SLS LUX, Miami. JOIN THE SLS FAMILY TODAY!
Job Description 
Job Purpose:
Under the general guidance of the Front Office Manager, perform all duties connected with arriving and in-house guests, ensure that all our regular and VIP guests receive high quality, personalized service, an Engaging, Dynamic Guest Experience and maintain our guest recognition program.
Duties &amp; Functions: • Actively welcome, greet, and check guests in • Inform guests with a savvy knowledge of the hotel, its services, the city, and local ‘happenings’ • Ensure all requests are dealt with accurately and they receive the appropriate service, attention, and follow up • Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservations, walk ins, VIP guests, groups, etc. • Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiries • Deal with all guest requests, accidents, and/or thefts promptly, no later than within a 20 minute response time, and record all matters in HotSos or hotel-specific recording process • Update and maintain the reception handover book, and pass on all guest feedback to the Manager on duty so appropriate action may be taken • Ensure guest privacy and security, any confidential guest information is not disclosed and processes are aligned with THE COMPANY confidentiality standards • Ensure the correct procedure and policy standards are adhered to • Ensure all necessary supplies are available for the front desk, manage par stock, and order supplies • Complete the appropriate reports and audits during the overnight shift • Comply with hotel credit policy as it relates to cash payments; credit card payments; account to company; voucher payments; third-party payments, international currency, etc. • Encourage up-selling in order to maximize rates • Ensure work areas are cleaned and maintained at all times • Any other reasonable duties as assigned by the supervisor or manager • We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional service Job Description
ADDITIONAL RESPONSIBILITIES • Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams. • Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions, and provide accurate information. • Remain calm and alert, especially during emergencies and/or heavy restaurant activity, serving as a role model for the team and other employees. Interact with other department personnel and venue staff as needed. • Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.
 To be aware of and ensure constant compliance with all necessary operational policies including: • Health and Safety • Food Hygiene • Maintenance • Emergency Procedures • Liquor Licensing
SUPPORTIVE FUNCTIONS In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
• Attend mandatory meetings including divisional meetings, staff meetings, etc. • Participate in community events and ensure corporate social responsibility goals of the company are met. • Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table, and any departmental-specific systems used. • Keep the work area clean and organized. • Ensure confidential documents are kept in a secured area. • When disposing of confidential documents that contain any personally identifiable information, they must be shredded or pulverized. • Complete other duties as assigned by the Department Head. • Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards. • Ensure compliance with the company’s policies and procedures.
OTHER DUTIES Assimilate into the company’s culture through understanding, supporting, and participating in all the company&nbsp;elements. Demonstrate working knowledge of the service standards.
Regular attendance in conformance with the standards, which may be established by the company&nbsp;from time to time, is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property. SAFETY REQUIREMENTS Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged, or lost PPE, or equipment that does not fit properly, to your Manager.
Requires the ability to lift large and heavy packages and boxes and the ability to load and unload small and large boxes as needed. Must have the ability to safely lift a minimum of 50 lbs. without assistance and to push and pull up to 150 lbs. with appropriate equipment.
GROOMING/UNIFORMS All employees must maintain a neat, clean, and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
OTHER Additional language ability preferred.
Qualifications 
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
• Bachelor’s Degree preferred. High School Diploma or equivalent required • One (1) to two (2) years in a public contact position, preferably in an upscale or lifestyle brand hotel • Ability to work overnight • An intermediate to proficient understanding of Computer systems such as Opera, Go Concierge, HotSOS, Microsoft Word, Excel &amp; Outlook is preferred • Enter and locate work-related information using computers and/or point-of-sale systems • Ability to spend extended lengths of time viewing a computer screen • Possess a gracious, friendly, and fun demeanor • Ability to multitask, work in a fast-paced environment, and have a high level of attention to detail • Maintain positive and productive working relationships with other employees and departments • Ability to work independently and to partner with others to promote an environment of teamwork • Must be able to stand or walk a minimum eight-hour shift. • Must be observant and quick to respond to various situations while also multitasking and handling stressful situations. • Must be able to twist, tow (push or pull), reach, bend climb, and carry objects as necessary. • Must have excellent communication skills and be able to read, write, speak, and understand English. • Must be able to work inside and outside at all times of the year as needed, based on business volumes.
 Additional Information 
All your information will be kept confidential according to EEO guidelines.

FT Front Desk Agent

<h3>Job Description</h3>
Job DescriptionDescription:
Who Are We:
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 80+ locations. We strive to achieve Planet Fitness’ mission to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
 
Who You Are:
All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®
 
As an Overnight Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! 
 
Benefits
<ul>
<li>On-Demand Pay </li>
<li>Medical, Dental and Vision insurance (full time employees only)</li>
<li>Employee perks and discount program</li>
<li>Free Black Card Membership</li>
<li>401(K) Plan Savings plan</li>
</ul>
As the Overnight Front Desk Associate you will:
<ul>
<li>Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in.</li>
<li>Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.</li>
<li>Resolve member concerns and escalate to a Manager as needed.</li>
<li>Answer phones in a friendly manner and assist callers with their inquiries.</li>
<li>Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.</li>
<li>Perform prospective member calls and tours; assessing their membership needs.</li>
<li>Execute retail transactions with accuracy and drive sales goals.</li>
<li>Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.</li>
<li>Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.</li>
<li>Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.</li>
<li>Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.).</li>
</ul>
Requirements:
What you bring to the table:
<ul>
<li>6-12 months of experience in a customer service environment is preferred</li>
<li>Must be 18 years of age</li>
<li>Willing to become CPR/AED Certified (Training provided by Planet Fitness)</li>
<li>Basic computer proficiency </li>
<li>Ability to lift up to 50 pounds</li>
<li>Ability to walk and stand for prolonged periods of time</li>
<li>Ability to continuously talk in person or on the phone during shift</li>
<li>Will occasionally encounter cleaning chemicals during shift</li>
</ul>
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.

Front Desk - Overnight

<h3>Job Description</h3>
Job Description
Our Company:
Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home. 
Our Property:
Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world-class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise. 
Our Core Values:
We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales &amp; marketing. Our values define who we are. 
<ul>
<li>Be Authentic </li>
<li>Practice Humility </li>
<li>Cultivate Teamwork </li>
<li>Value Time </li>
<li>Be Trustworthy </li>
</ul>
We offer a very competitive salary and generous benefits including:
<ul>
<li>Low-cost Medical, Dental, Vision Plans</li>
<li>Paid Life Insurance</li>
<li>Short- and Long-Term Disability</li>
<li>Paid Time Off &amp; Holidays</li>
<li>401(k) with 100% match up to 4 percent</li>
<li>Commuter and Company-paid Toll Programs</li>
</ul>
POSITION OVERVIEW
Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include registering guests, making, and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
RATE OF PAY Full-time, hourly at rate of $20.00
WHERE WILL YOU WORK?
Front Office Operation - You will be our South Seas Ambassador, one of the first individuals welcoming our guests to the resort. 
POSITION REQUIREMENTS
Education: High school diploma or equivalent and/or experience in a hotel or related field is preferred. College course work in related field helpful.
Experience: Experience in a hotel or a related field preferred. 
Required: Must have a valid driver’s license, motor vehicle background check will be completed.
ESSENTIAL FUNCTIONS, SKILLS, ABILITIES
• Fluent in English language, must be able to convey information and ideas clearly.
• Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
• Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc.)
• This position holds multiple job functions at once.
• Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.
• Works well in stressful, high-pressure situations – fast paced environment.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Must maintain composure and objectivity under pressure.
• Must be effective at listening to, understanding, and clarifying the concerns or issues raised by coworkers and/or guests.
• Teamwork is essential and critical in this role.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• An operational knowledge of Microsoft Office suite and comfortable with electronics.
PHYSICAL/MENTAL REQUIREMENTS
Front Desk Agents work in fast paced environments. This job may require you to stand for long hours and are exposed to Florida weather conditions, including high heat and humidity if working at either of our Welcome Gates. 
HOURS REQUIRED
40 hours per week, flexible schedule, will be required to work weekends and/or holidays. Will be trained in all shifts of the Front Desk Operation including overnights. 
Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. 
In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.

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