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<h3>Job Description</h3>
Job DescriptionSalary: 
Job Description: Customer Success Support Coordinator I Trauma 
Company: NQS Website: mynqs.com Position: Customer Success Support Coordinator Location: Remote (possible travel for live training/conferences): Must be available to work weekend hours (Saturday and Sunday)
 
Position Summary
NQS is seeking an experienced and dedicated Trauma Registry Professional with exceptional customer/client collaborative skills to join our team. This individual will provide real-time, ongoing support to customers utilizing the NQS trauma registry platform. As the primary liaison between NQS and its customers, you will play a pivotal role in ensuring customer satisfaction, resolving issues, and fostering the seamless use of our platform to meet trauma care standards. The position will entail supervising customer success/customer support staff.
 
Key Responsibilities
 
<ul>
<li>Customer Support:
<ul>
<li>Provide real-time support to NQS customers using the trauma registry platform, addressing questions, troubleshooting issues, and ensuring optimal user experience.</li>
<li>Act as the first point of contact for customer inquiries, particularly on weekends, ensuring timely and accurate resolution of issues.</li>
<li>Work together with teams from different departments to identify, escalate, and solve complex technical or operational issues.</li>
<li>Collaborate with new clients during onboarding to guide them through system configuration, registry setup, and initial data mapping.</li>
</ul>
</li>
</ul>
<ul>
<li>
<ul>
<li>Assist customers in validating workflows, ensuring required elements are properly aligned for trauma registry data collection and reporting.</li>
</ul>
</li>
</ul>
<ul>
<li>Trauma Registry Expertise:
<ul>
<li>Minimum requirement: 5+ years of experience at an ACS verified Level 1 Trauma Center with strong interpersonal skills, presentation experience, data submission, validation, monthly/quarterly reports, and report writing.</li>
</ul>
</li>
<li>Training and Education:
<ul>
<li>Deliver training sessions (virtually or in person) to ensure customers understand the NQS platforms functionality and capabilities.</li>
<li>Share trauma registry knowledge and promote data accuracy, completeness, and consistency in customer workflows.</li>
<li>Support clients during early adoption phases by monitoring progress, addressing setup questions, and confirming readiness for live trauma record entry.</li>
</ul>
</li>
<li>Documentation and Reporting:
<ul>
<li>Maintain detailed records of customer interactions, documenting issues, solutions, and follow-up actions.</li>
<li>Provide feedback to the NQS product and development teams to inform platform improvements based on user experiences.</li>
<li>Provide structured feedback to the onboarding team to improve standard configuration processes and onboarding documentation.</li>
</ul>
</li>
</ul>
 
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The employee may be required to perform other duties as assigned to meet the ongoing needs of National Quality Systems.
 
Experience:
<ul>
<li>
<ul>
<li>At least 5 years of trauma registry experience at an ACS verified Level 1 Trauma Center is required.</li>
<li>Demonstrated expertise in trauma registry data collection, reporting, and compliance with national and state trauma standards.</li>
</ul>
</li>
<li>Skills:
<ul>
<li>Exceptional problem-solving and critical-thinking skills to troubleshoot customer issues effectively.</li>
<li>Strong written and verbal communication skills, with the ability to explain complex concepts clearly.</li>
<li>Excellent organizational skills, with attention to detail and the ability to manage multiple priorities.</li>
<li>Supervising team members to ensure accurate training and educational requirements.</li>
</ul>
</li>
<li>Availability:
<ul>
<li>Must be willing to work weekend hours to meet customer needs.</li>
</ul>
</li>
</ul>
 
Preferred Qualifications
<ul>
<li>Preferred Certified Specialist in Trauma Registry (CSTR) certification and/or Certified Abbreviated Injury Scoring Specialist (CAISS). </li>
</ul>
<ul>
<li>Experience in customer support or technical assistance roles.</li>
<li>Advanced knowledge of trauma registry compliance, such as NTDB, ACS, or state trauma systems.</li>
</ul>
 
Qualifications
<ul>
<li>Obtaining a CSTR or a CAISS certification is required within 1 year of hire.</li>
</ul>
 
Why Join NQS?
At NQS, we are committed to transforming trauma registry management and empowering healthcare professionals with innovative solutions. As a Customer Support Success Coordinator, you will be at the forefront of delivering exceptional service while contributing to improved trauma care nationwide. We offer competitive compensation, ongoing professional development, and the opportunity to work with a passionate, mission-driven team.

Customer Success Support Coordinator 1

<h3>Job Description</h3>
Job Description
Atlantic Residential is a private commercial real estate firm based in Atlanta, Georgia with regional offices in Chicago, Milwaukee, and Florida. From the beginning, Atlantic Residential has been a family company. Founded by brothers Richard and Andrew Aaronson in 1995, we’ve since overseen the construction of over $3.0 Billion of institutional quality residential and mixed-use projects, containing over 11,000 residential units. All the while, we’ve committed ourselves to detail, service, and community. At Atlantic Residential, our motto is simple: We Do Yes. Yes, to progress, Yes to breaking boundaries, and Yes to making life better for our communities, residents, and investors. We’re not just a regional developer &amp; manager of luxury apartments--we’re a creative, strategic, and customer-focused team of experts, driven to create incredible communities.
We are seeking a highly qualified Property Manager for our fabulous community Lumio Pompano Beach.
At Atlantic Residential, you can expect great pay, benefits, paid vacations and holidays, incentive bonuses, and internal growth potential. If you are interested in an excellent opportunity with a dynamic company, please see the details below.
POSITION SUMMARY: The Property Manager will be responsible for the initial start-up marketing, day to day operations, resident events and retention programs, creating and managing all budgets, rent rolls, projections, and occupancy goals. The Property Manager must be a leader who will build a goal orientated leasing team as well as staff the maintenance department. The Property Manager is responsible for preparing management reports; office management and ensuring that the communities’ curb appeal is immaculate.
RESPONSIBILITIES:
<ul>
<li>Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act and all other laws pertaining to apartment industry.</li>
<li>Staff, supervise, train and motivate all on-site staff in order to achieve community goals.</li>
<li>Market community effectively to include web site updates, social media networking and conduct outreach marketing to ensure adequate traffic to establish leases to reach lease up goals.</li>
<li>Ensure financial quality of new residents.</li>
<li>Oversight of the property’s financials including bookkeeping functions, budgets / budget tracking and expenses.</li>
<li>Ensure proper procedures are followed as detailed in the employee manual.</li>
<li>Obtain and process apartment rental applications via in person and online formats.</li>
<li>Perform collection of move-in monies and monthly rental payments on-site.</li>
<li>Perform evictions, utility cut-offs and landlord liens as required on delinquent rents.</li>
<li>Responsible for obtaining service contracts, vendor relations, process all vendor invoices and obtain certificates of insurance.</li>
<li>Ensure lease files are complete and being executed properly with proper income documentation.</li>
<li>Perform new unit walks and acceptances.</li>
<li>Physically walk and inspect community on a regular basis; check on vacant units; conduct move in and move out inspections.</li>
<li>Coordinate with maintenance and make ready staff to ensure timely turn of apartments after move-out.</li>
<li>Conduct market surveys weekly and provide information regarding market trends.</li>
<li>Process all invoices and security deposits as per company policy.</li>
<li>Oversight of the community’s financials including bookkeeping functions, budgets, budget tracking and expenses.</li>
<li>Maintain liability awareness to avoid resident conflicts and property loss.</li>
<li>Perform additional tasks or duties as assigned by the Regional Manager.</li>
</ul>
QUALIFICATIONS:
<ul>
<li>Three (3) + years on-site property management experience. </li>
<li>Excellent communication skills – written and verbal</li>
<li>Highly motivated, energetic individual with a positive attitude. Must be a team player and have excellent sales/closing skills.</li>
</ul>
<ul>
<li>Must possess a positive attitude and the ability to smile under all circumstances.</li>
<li>Participate in training in order to comply with new or existing laws.</li>
<li>Ability to work a flexible schedule, including evenings and weekends.</li>
<li>Neat, clean, professional at all times throughout the workday and/or whenever present at the community.</li>
<li>Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem.</li>
</ul>
<ul>
<li>Must be able to work independently and perform duties utilizing time management recognizing and anticipating daily property duties.</li>
<li>Must properly interpret and apply company policies and procedures.</li>
<li>Must establish appropriate course of action for self and staff to accomplish goals and make proper assignments of personnel.</li>
<li>Must possess excellent computer skills.</li>
<li>Must have management experience with a successful track record of accomplishments.</li>
</ul>

Property Manager

<h3>Job Description</h3>
Job Description
MaxHealth is seeking a highly skilled and experienced Identity and Access Management (IAM) Analyst to join our dynamic team. In this critical role, you will be responsible for managing and optimizing our organization's identity and access management systems, with a specific focus on Entra ID and Azure Active Directory.
As an IAM Analyst, you will play a pivotal part in ensuring the security and integrity of our digital assets by implementing robust access control policies, streamlining user provisioning and deprovisioning workflows, and configuring advanced security features such as multi-factor authentication. Your expertise in Entra ID and Azure Active Directory will be instrumental in maintaining seamless user authentication, authorization, and access management across our organization.
Location: Sarasota, FL 
Pay rate starting at $25.00 per hour, Hours 9:00am to 6:00pm.
Core Responsibilities:
<ul>
<li>Administer and maintain Entra ID and Azure Active Directory, ensuring seamless user authentication, authorization, and access management.</li>
<li>Administer and maintain access to business applications and portals containing sensitive information </li>
<li>Develop and implement access control policies, user provisioning and deprovisioning workflows, and multi-factor authentication (MFA) configurations.</li>
<li>Analyze user access patterns, generate reports, and identify potential security risks or compliance issues related to identity and access management.</li>
<li>Collaborate with IT, security, and business teams to align IAM practices with the organization's overall security and compliance objectives.</li>
<li>Provide technical support and training to end-users on IAM-related processes and tools.</li>
<li>Stay up-to-date with the latest Entra ID and Azure Active Directory features, updates, and best practices, and recommend improvements to the organization's IAM strategy.</li>
<li>Assist in the design and implementation of new IAM initiatives, such as single sign-on (SSO) integration, identity federation, and privileged access management.</li>
<li>Troubleshoot and resolve complex IAM-related issues, including user access problems, directory synchronization errors, and integration challenges.</li>
<li>Conduct access reviews &amp; audits to ensure level of access is relevant to role and job function</li>
<li>Maintain broad understanding of information security including HIPAA, PCI, ISO27002, NIST and other information security frameworks and regulations.</li>
</ul>
Job Qualifications
<ul>
<li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li>
<li>2+ years of experience in identity and access management, with a strong focus on Entra ID and Azure Active Directory.</li>
<li>Extensive knowledge of IAM concepts, including user authentication, authorization, and access control.</li>
<li>Healthcare experience preferred</li>
<li>Proficient in configuring and administering Entra ID and Azure Active Directory, including user and group management, policy creation, and reporting.</li>
<li>Hands-on experience with implementing and troubleshooting MFA, SSO, and identity federation solutions.</li>
<li>Familiarity with PowerShell, Azure CLI, and other IAM-related scripting and automation tools.</li>
<li>Strong analytical and problem-solving skills, with the ability to identify and resolve complex IAM-related issues.</li>
<li>Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.</li>
<li>Certifications in Entra ID, Azure Active Directory, or other IAM-related technologies are highly desirable.</li>
<li>Knowledge of SOX &amp; HIPAA compliance as it relates to Identity and Access Management</li>
</ul>
ABOUT MAXHEALTH
MaxHealth is a rapidly growing medical practice with clinics spread across central and southern Florida. With expanded locations and easy access to MaxHealth care, we offer convenient appointments, including telehealth and urgent care. Our patients choose us because we provide easy access to a complete range of patient-centered services. Achieving our mission of becoming Florida's leading national provider of high-value primary and specialty care services keeps us focused on reinventing the relationship between patients and healthcare providers for the better.
#IND123
 Job Posted by ApplicantPro

IAM Analyst- Sarasota, FL

<h3>Job Description</h3>
Job Description
 
THE COMPANY: 
At Goodwill Manasota, we aim to create a positive and fulfilling work environment with an emphasis on training and self-empowerment. With these tools in hand, our Team Members can excel in both their jobs and futures. Our Full Time Team Members can expect a consistent forty hour work week. Goodwill Manasota has many benefits including internal professional development opportunities, a generous Paid Time Off policy of three weeks in the first year of employment, a 24/7 Goodwill Paid phone access to a Doctor through Teladoc and many other attractive benefits listed below.

THE POSITION: 
Are you a champion multitasker? Do you thrive interacting with customers? Is working in a retail environment your passion? 
As a Sales Floor Team Member, you will: 
<ul>
<li>Greet and welcome customers with enthusiasm </li>
<li>Assist customers with world class customer service</li>
<li>Support a full &amp; fresh inventory by continuously stocking and rotating merchandise </li>
<li>Maintain a clean, neat, organized, and safe sales floor </li>
</ul>
THE BENEFITS:
Medical, Dental, &amp; Vision Insurance, Employer Paid Life Insurance, 401K Retirement Plan with an Employer Match, Paid Time Off, 25% Store Discount, Teladoc copays covered by Goodwill, Access to a Life Coach, Training and Development Opportunities, Education Assistance and Incentives, Comprehensive Wellness Program with Incentives

THE QUALIFICATIONS: 
<ul>
<li>Excellent customer service skills</li>
<li>High school diploma or GED preferred</li>
<li>Prior experience in a retail environment preferred</li>
<li>Must be willing and able to work days, evenings, and weekends</li>
<li>Must be able to perform the essential functions of the job with or without accommodation</li>
</ul>
THE PHYSICAL REQUIREMENTS: 
<ul>
<li>Must be able to sit, stand, bend, and reach for extended periods of time</li>
<li>Must be able to lift, push, pull, carry or otherwise move up to 25 pounds with no support regularly </li>
</ul>

Sales Floor Team Member

<h3>Job Description</h3>
Job Description
Imaging Referral Specialist
The Imaging Referral Specialist is responsible for clinical referrals with particular focus on Imaging requests for patients. The Imaging Referral Specialist is charged with the timely and accurate scheduling of all clinical imaging referrals, as requested by the patient’s primary care provider. 
Communication
Good oral and written communication skills are required for this position. Information must be exchanged using tact and persuasion appropriately. The person in this position must be able to communicate with the patients, staff, and others; and contribute to a positive environment. Bilingual English Spanish Preferred
Key Responsibilities
<ul>
<li>Responsible for obtaining imaging referrals &amp; diagnostic authorizations for a fast paced, multi-specialty medical clinic in a timely manner</li>
<li>Ensure complete and accurate registration, including patient demographic and current insurance information</li>
<li>Ability to read medical records to gather supporting documentation for services requested
<ol>
<li>Assemble information concerning patient’s clinical background and referral needs per guidelines</li>
</ol>
</li>
<li>Complete prior authorization process for diagnostics</li>
<li>Utilize insurance web portals to obtain referrals or authorizations
<ol>
<li>Communicate status of all outstanding authorizations</li>
</ol>
</li>
<li>Schedule diagnostic testing as requested and documents in patient’s chart accordingly</li>
<li>Exemplary customer service, and ability to build rapport with other physician offices</li>
<li>Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patient safety</li>
<li>Contact insurance companies to ensure prior approval requirements are met.
<ol>
<li>Present necessary medical information such as history, diagnosis, and prognosis </li>
<li>Provide specific medical information to financial services to maximize reimbursement </li>
</ol>
</li>
<li>Review details and expectations about the referral with patients</li>
<li>Be the system navigator and point of contact for patients and families, answer questions and concerns
<ol>
<li>Advocate role on the patient’s behalf with the carrier to ensure approval of the necessary supplies/services for the patient in a timely fashion</li>
</ol>
</li>
<li>Remind patients of scheduled appointments via mail or phone
<ol>
<li>Follow up on referrals to ensure patients are keeping the appointments as scheduled</li>
</ol>
</li>
<li>Request medical records/reports and tracks to ensure that records/reports are received in a timely manner</li>
<li>Ensure that patient’s chart is up to date with information on specialist consults, hospitalizations, ER visits and community organization related to their health</li>
</ul>
Qualifications
<ul>
<li>Requires a high school diploma or equivalent</li>
<li>Excellent customer service and communication </li>
<li>Knowledge of Medical Terminology required </li>
<li>Knowledge and Experience with EHR required</li>
<li>Knowledge and experience with Microsoft Office, Word, and Excel </li>
<li>One to three years of progressive referral / authorization coordinator experience a plus</li>
</ul>
Physical Requirements
<ul>
<li>Level 2 background clearance required</li>
<li>Proof of immunizations for (1) Tdap, (2) MMR’s, HEP B vaccination, and either a history of chicken pox (varicella), or documentation of the varicella vaccine, a PPD Test is done once upon hire</li>
</ul>
WFHC reserves the right to change or modify the job description, including but not limited to Major Responsibilities, Education, Certification, and Physical Requirements. 
WFHC is an EOC.

Imaging Referral Specialist

<h3>Job Description</h3>
Job Description
CASHIER 
ABOUT US: 
At Goodwill Industries, we are committed to fostering a positive, empowering, and growth-focused work environment. We believe in investing in our Team Members by providing meaningful training opportunities and encouraging self-empowerment because when our people thrive, so does our mission.
Our Team Members enjoy the stability of a consistent work week schedule, along with a wide range of valuable benefits, including:
<ul>
<li>Up to three weeks of Paid Time Off in your first year</li>
<li>Ongoing professional development and internal growth opportunities</li>
<li>24/7 access to a doctor through Goodwill-paid Teladoc services</li>
<li>And many other competitive and attractive benefits listed below</li>
</ul>
Join us and be part of a team where your work makes a difference and your future is full of possibility.

POSITION OUTLINE: 
Do you enjoy interacting with customers? Are you a positive individual who succeeds in multitasking? 
As a Cashier, you will: 
<ul>
<li>Greet and welcome customers with enthusiasm </li>
<li>Operate the POS to ensure accurate and efficient sales data, price, and information codes on merchandise </li>
<li>Welcome customers to participate in a Change Round Up to the nearest dollar to further support our missions </li>
<li>Respond to phone calls while offering world-class customer service </li>
<li>Assist in the training of new team members and cashiers</li>
<li>Maintain a clean, neat, organized, and safe sales floor and return all unsold merchandise to the floor</li>
</ul>
THE BENEFITS:
Medical, Dental, &amp; Vision Insurance, Employer Paid Life Insurance, 401K Retirement Plan with an Employer Match, Paid Time Off, 25% Store Discount, Teladoc copays covered by Goodwill, Access to a Life Coach, Training and Development Opportunities, Education Assistance and Incentives, Comprehensive Wellness Program with Incentives
THE QUALIFICATIONS: 
<ul>
<li>Excellent customer service skills</li>
<li>Attention to detail </li>
<li>High school diploma or GED preferred</li>
<li>Prior experience in a retail environment is preferred</li>
<li>Six months of cash handling experience preferred</li>
<li>Must be willing and able to work days, evenings, and weekends</li>
<li>Must be able to perform the essential functions of the job with or without accommodation</li>
</ul>
THE PHYSICAL REQUIREMENTS: 
<ul>
<li>Must be able to sit, stand, bend, and reach </li>
<li>Must be able to lift, push, pull, carry, or otherwise move up to 25 pounds with no support regularly </li>
</ul>

Cashier

<h3>Job Description</h3>
Job Description
Florida Agency Network is seeking a friendly and organized Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and customers, providing a welcoming and professional atmosphere. This role is essential in maintaining the efficient operation of the office and ensuring our clients receive the highest level of service.
The Florida Agency Network (FAN) is a network of independent real estate title agencies that have formed a strategic alliance to provide shared back-office services, pooled resources, and greater geographic coverage throughout the State of Florida. FAN is a leading provider of tile insurance and real estate services. Our team is committed to providing exceptional customer service and dedicated to ensuring smooth and secure real estate transactions for our clients and customers. Florida Agency Network’s proud members include: Hillsborough Title, Tampa Bay Title, Paramount Title, Gator Title, Strategic Title, Total Title Solutions, Smart Title and International Title Partners.
Qualified Candidate will:
<ul>
<li>Answer and direct incoming phone calls to appropriate team members/departments</li>
<li>Greet, welcome and seat visitors in a warm and professional manner</li>
<li>Manage the reception area and closing rooms, ensuring they are clean and organized</li>
<li>Assist with Earnest money deposits and receipts</li>
<li>Provide general information to clients and visitors regarding our services</li>
<li>Handle incoming and outgoing mail and deliveries</li>
<li>Support the team with various clerical duties as needed</li>
<li>Order, organize, and maintain office supplies</li>
<li>Be an amazing Team Player</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or equivalent; additional education in office administration is a plus</li>
<li>Previous experience as a Receptionist or customer service role is preferred</li>
<li>Excellent communication and interpersonal skills</li>
<li>Strong organizational abilities</li>
<li>Proficiency in Microsoft Office Suite is preferred</li>
<li>Professional appearance and demeanor</li>
<li>Career-minded and growth focused</li>
<li>Strong attention to detail and accuracy</li>
<li>Ability to handle sensitive and confidential information with discretion</li>
<li>Ability to work in stressful, high pressure situations</li>
<li>Ability to type 40 WPM</li>
</ul>
What we offer:
<ul>
<li>Competitive salary and benefits package</li>
<li>Opportunities for professional growth and development</li>
<li>Positive, supportive and collaborative work environment</li>
<li>Paid time off and holidays</li>
<li>Health, dental, vision and other benefits</li>
<li>401(k) plan with company match</li>
<li>The chance to be part of a reputable and growing company with a Team Member centered culture</li>
</ul>

Receptionist

<h3>Job Description</h3>
Job DescriptionPOSITION OBJECTIVE
Coordinates and supervises the execution of all banquet functions to ensure that all services, menu items and activities requested/indicated on the Banquet Event Order are provided.
ESSENTIAL JOB FUNCTIONS
<ul>
<li>Coordinates and supervises the execution of all banquet functions to ensure that all services, menu items and activities requested/indicated on the Banquet Event Order are provided.</li>
<li>Direct, control, and organize the Banquet Department in order</li>
<li>Make sure that the Banquet Department has all the equipment needed to service and to ensure they are maintained and operational at all times.</li>
<li>Ensure the flow of communication, harmony, teamwork and productivity within the department.</li>
<li>Organize new hire and associate training programs, resolve associate concerns, hire new staff, and evaluate team member performance on daily, weekly and annual basis.</li>
<li>Monitor budgets and payroll records, and review financial reports to ensure that expenditures and staffing levels are aligned with the hotel / company requirements.</li>
<li>Ensuring legal, health and safety obligations for Food and Beverage.</li>
<li>Forecast food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned prior to the banquet event.</li>
<li>Schedule and coordinate Banquet events, attend and implement pre-meal meetings</li>
<li>Attend Pre-conference and daily BEO meetings.</li>
<li>Ensures appropriate setup of functions.</li>
<li>Oversees functions flow smoothly and trouble free</li>
<li>Follows up with the Captains to assure daily responsibilities are completed.</li>
<li>Investigates and resolves challenges regarding food quality, service, or meeting space.</li>
<li>Implements a recognition program throughout the operation.</li>
<li>Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.</li>
<li>Spend sufficient enough time on the floor to observe and collect data to improve daily service.</li>
<li>Recognize, coach and give immediate feedback.</li>
</ul>
QUALIFICATIONS
<ul>
<li>Full-Time Management position that requires a flexible schedule and the ability to work day/night shifts, weekends, and holidays. A varied schedule.</li>
<li>Higher Education with a minimum of college degree in Hospitality or Business Diploma.</li>
<li>Exceptional knowledge and understanding of various banquet and food service techniques standards.</li>
<li>Effective leadership, management, organizational and communication skills.</li>
<li>Ability to multi-task in a high paced environment.</li>
<li>Be able to make quick decisions and possess good judgment under pressure.</li>
<li>Excellent business communication and interpersonal skills.</li>
<li>Microsoft Office (excel, word, power point), micros, Delphi</li>
</ul>
SKILLS AND ABILITIES
Language Skills: Excellent verbal and written communication skills.
Reasoning Ability: Ability to apply commonsense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Other Skills and Abilities: Ability to communicate and work well with fellow employees and other departments. Maintain a presentable appearance, behavior and manner at all times. Ability to process administrative work. Ability to resolve guest and employee conflicts. Ability to manage multiple tasks effectively.
PHYSICAL DEMANDS
While performing the duties of this job, the employee regularly is required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or listen. The employee frequently is required to walk. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must occasionally lift, push, carry, pull, or move up to 50 pounds. Repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift.
WORK ENVIRONMENT
Work is generally performed in kitchen areas, banquet areas (indoor and outdoor), and various food and beverage venues with exposure to heat, fumes and steam.

Director of Banquets

<h3>Job Description</h3>
Job Description
Job Type: Contract Workplace Type: Hybrid (50% remote, 50% fieldwork) Compensation: $20/hr plus $.50/mi 
COMPANY OVERVIEW
Phoenix Loss Control (PLC) is a US-based business services provider in the cable, telecom, and utilities sector. PLC’s core service is outside plant damage investigation, recovery, and prevention. Across the US and parts of Canada, we help our clients recover the costs of third-party damage to their infrastructure, such as underground fiber optic or gas lines. PLC currently employs over 140 people, servicing some of the largest cable and telecoms operators (e.g., Comcast, Spectrum, AT&amp;T, and Google). PLC is currently aggressively expanding its business and looking for talented and energetic people to bring onboard to help drive growth.  
POSITION SUMMARY
Outside Plant Damage (OPD) costs our clients over 30 million annually. Field investigators are needed to collect, access, and report these damages. This is a part-time, on-call contract job to help support our clients with damage recovery. For our field investigators, each day and every investigation is different. We need inquisitive, self-driven individuals who are comfortable rolling up their sleeves and working in a constantly changing, dynamic environment.  
Duties
<ul>
<li>Conduct on-site field investigations  </li>
<li>Write detailed but concise investigation reports using diverse sources of information, types of evidence, witness statements, and costing estimates  </li>
<li>Develop and maintain comprehensive knowledge of local and state statutes, laws, and regulations for underground and aerial cables and utility service lines  </li>
<li>Remain prepared and willing to respond to damage calls within a timely manner  </li>
<li>Complete damage investigations within 7 days and then work with and support our claims managers to complete the investigation and begin the recovery process  </li>
<li>Respond to damages same day if received during business hours (if not, first response following day) </li>
<li>Accurately record all time, mileage, and other associated specific items  </li>
</ul>
Requirements
<ul>
<li>Interpersonal skills to gather information and conduct field interviews with involved parties including contractors and technicians, witnesses, law enforcement, and possible damagers  </li>
<li>Smartphone to gather photos, videos, and other information while conducting investigations  </li>
<li>Computer, with high-speed internet access, to upload and download reports, research cases, and to interact with our claims system and other databases and portals  </li>
<li>Exceptional attention to detail and strong written and verbal communication skills  </li>
<li>Proven ability to operate independently and prioritize while adhering to timelines  </li>
<li>Strong and objective analytical skills  </li>
<li>Valid driver’s license, current insurance, and reliable vehicle with ability to respond to damages at any time  </li>
<li>Safety vest, work boots, and hard-hat  </li>
</ul>
Preferred Qualifications and Skills
<ul>
<li>Current or previous telecommunication or utility experience  </li>
<li>Knowledge of underground utility locating procedures and systems  </li>
<li>Investigation, inspection, or claims/field adjusting  </li>
<li>Criminal justice, legal, or military training or work experience  </li>
<li>Engineering, infrastructure construction, or maintenance background  </li>
<li>Remote location determined at discretion of investigations manager </li>
</ul>
 This is a contract position. There are no benefits offered with this position.

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