<h3>Job Description</h3>
Job DescriptionJob Summary:
<ul>
<li>Greets incoming customers, answers phone calls, and customer questions and requests.</li>
<li>Receive payment by cash, check, credit cards, vouchers, or automatic debits.</li>
<li>Issue refunds, voids, or credits to customers with manager approval.</li>
<li>Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. </li>
<li>Calculate total payments received during a time period and reconcile this with total sales.</li>
<li>Prepares and serves hot and cold beverages, such as coffee, blended coffee, and tea, to patrons; correctly customizes orders as requested.</li>
<li>Maintain clean and orderly checkout areas. </li>
<li>Complete general cleaning duties such as clean tables, chairs, and floors. Remove dirty dishes, set tables, replenish supply of clean linens, silverware, glassware condiments &amp; bread. Empty trash cans.</li>
<li>Assist customers by providing information and resolving their complaints.</li>
<li>Restocking and rolling silverware and assist with stocking stations.</li>
<li>Answer questions related to drinks, menu, bakery and catering.</li>
<li>Check with guests to make sure that they are enjoying their meals and be initiative-taking to correct any problem.</li>
<li>Takes food and beverage orders and delivers them to the kitchen.</li>
<li>Delivers food, beverages, condiments, and other requested items to customers.</li>
<li>Ensures that food is prepared correctly and to customers satisfaction; returns incorrect or improperly cooked orders to kitchen.</li>
<li>Collects plates and clears the table as customers finish their meals.</li>
<li>Performs other related duties as assigned.</li>
</ul>
Required Skills/Abilities:
<ul>
<li>Excellent interpersonal and customer service skills.</li>
<li>Well-organized with ability to take and place food and beverage orders accurately.</li>
<li>Ability to follow all safe food handling procedures and sanitation practices.</li>
<li>Ability to operate point-of-sale systems.</li>
</ul>
Education and Experience:
<ul>
<li>Previous experience as a server preferred.</li>
<li>Must successfully complete restaurants training course.</li>
</ul>
Physical Requirements:
<ul>
<li>Prolonged periods of standing and walking.</li>
<li>Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.</li>
<li>Must be available to work early mornings, evenings, weekends, and holidays.</li>
</ul>
 
Graziano’s Group is a drug-free workplace. As a condition of employment, candidates may be required to successfully complete a drug screening prior to starting employment and/or during the course of employment as permitted by law.

Customer Service Attendant - Graziano's Gables Market

<h3>Job Description</h3>
Job Description
What Makes a McKibbon Hotel Front Desk Night Auditor?&nbsp;
The hotel front desk night auditor is the main person to interact with guests during the overnight hours, typically 11pm -7am. As the face of the property, the night auditor has a relatable personality and a great desire to work with people. You are responsible for communicating in a welcoming and efficient manner, while ensuring that guests’ needs are properly addressed. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home.&nbsp;
A Day in the Life:&nbsp;
<ul>
<li>Night auditor will anticipate guests’ needs, respond promptly and acknowledge all guests in a timely manner.&nbsp;</li>
<li>You will maintain positive guest relations at all times.&nbsp;</li>
<li>You will resolve guest complaints and ensure guest satisfaction.&nbsp;</li>
<li>You will maintain a complete knowledge of: hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities.&nbsp;</li>
<li>You will process all guest check-ins, and verify registration information with the guest.&nbsp;</li>
<li>You will handle overbooked or 'walked' guests.&nbsp;</li>
<li>Night auditor will accept and record wake-up call requests.&nbsp;</li>
<li>You will communicate pertinent guest information to designated departments/personnel&nbsp;&nbsp;</li>
<li>You will resolve discrepancies on the room status report with housekeeping.&nbsp;</li>
<li>You will train with and learn Food and Beverage operations to fill in as needed.&nbsp;</li>
</ul>
Job Requirements:&nbsp;
<ul>
<li>Previous experience working as a front desk agent or in a similar role&nbsp;</li>
<li>A high school diploma or equivalent vocational training certificate&nbsp;</li>
<li>Experience working at a hotel establishment (highly desired)&nbsp;</li>
<li>Flexible schedule to work 11pm to 7am shifts&nbsp;</li>
<li>Proficiency with computers&nbsp;</li>
<li>Basic math skills&nbsp;</li>
<li>Ability to provide excellent customer service and maintain consistent professional demeanor&nbsp;</li>
<li>The ability to input and access information in the property management system and/or points-of-sale system&nbsp;</li>
<li>Great verbal and written communication skills The ability to create a fun and supportive working environment&nbsp;</li>
</ul>
 
 
Perks &amp; Benefits Beyond the Basics:&nbsp;
 
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:&nbsp;
Full Time Associates:&nbsp;&nbsp;
<ul>
<li>Comprehensive benefits package including medical, dental, and vision &nbsp;</li>
<li>Life insurance&nbsp;</li>
<li>Pet Insurance</li>
<li>Short and long-term disability&nbsp;</li>
<li>Paid time off and holidays&nbsp;</li>
<li>Tuition assistance&nbsp;</li>
</ul>
Financial &amp; Occupational Wellness: All Associates&nbsp;
<ul>
<li>Competitive Compensation with incentives&nbsp;(incentives vary by position)</li>
<li>401K Savings Plan with 50% matching funds </li>
<li>Associate referral program&nbsp;</li>
<li>Brand and company training classes, workshops and conferences for career growth and development (varies by position)</li>
<li>Wellbeats APP to support physical and mental wellness</li>
</ul>
 
Personal Wellness:&nbsp;All Associates
<ul>
<li>Fundraising matching funds program&nbsp;</li>
<li>Team volunteer opportunities&nbsp;</li>
<li>24/7 chaplain services&nbsp;</li>
<li>Exclusive hotel rate discounts&nbsp;</li>
</ul>
 
Any state specific holiday, vacation or benefit requirements will apply

Hotel Night Auditor

<h3>Job Description</h3>
Job DescriptionJob Summary
The Gourmet Store Manager is responsible for managing the daily operations of our market, including the selection, development, and performance management of team members.
Job Duties &amp; Responsibilities 
<ul>
<li>Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs.</li>
<li>Responsible to train and develop all new FOH &amp; BOH employees.</li>
<li>Maintains a guest focus while performing duties.</li>
<li>Assures operational expenses and costs are in line with budgets.</li>
<li>Is knowledgeable of budgets and adhering to the profits they reflect.</li>
<li>Development and training of front of the house staff.</li>
<li>Delegates tasks for ordering supplies and follows up to assure accuracies.</li>
<li>Performs weekly and monthly inventories and updates beverage prices on spread sheet.</li>
<li>Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.</li>
<li>Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.</li>
<li>Maintain professional restaurant image, including market cleanliness, proper uniforms, and appearance standards.</li>
<li>Ensure positive guest service in all areas.</li>
<li>Respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.</li>
<li>Ensure that proper security procedures are in place to protect team members, guests, and company assets.</li>
<li>Ensure a safe working and guest environment to reduce the risk of injury and accidents.</li>
<li>Completes accident reports promptly if a guest or team member is injured.</li>
<li>Responsible to assist in menu planning, development, and meal specials.</li>
<li>Ensure proper cash management controls are followed by all F&amp;B staff members, as per policy.</li>
<li>Manage shifts which include daily decision making, scheduling, maintaining attendance logs, upholding service standards, product quality and cleanliness.</li>
<li>Investigate and resolve complaints concerning food quality and service.</li>
<li>Provides direction and communication to team members regarding operational information and procedural changes.</li>
<li>Develop team members by providing ongoing feedback.</li>
<li>Maintain an accurate and up-to-date plan of market staffing needs with trained competent individuals.</li>
<li>Have complete knowledge of all policies, standards, and procedures of the department.</li>
<li>Be familiar with resort services, amenities, and outlets.</li>
<li>Available for work assignments outside of Manager’s customary work schedule. This may include evenings, catering events, weekends, and holidays.</li>
<li>Compliance with all Store Market policies and procedures as described and communicated by management.</li>
<li>Fill in where needed to ensure guest service standards and efficient operations.</li>
<li>Works effectively with Human Resources Director in proper documentation and performance management.</li>
</ul>
Required Skills/Abilities:
<ul>
<li>Exceptional customer service and managerial skills.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Excellent organizational and time-management skills.</li>
<li>Ability to prioritize tasks and to delegate them when appropriate.</li>
</ul>
Education and Experience:
<ul>
<li>Bachelors degree in Business Administration preferred.</li>
<li>At least two years of experience in retail administration preferably in market management, with increasing levels of responsibility required.</li>
</ul>
Physical Requirements:
<ul>
<li>Prolonged periods of standing.</li>
<li>Must be able to lift 50 pounds at a time.</li>
</ul>
 
 
Graziano’s Group is a drug-free workplace. As a condition of employment, candidates may be required to successfully complete a drug screening prior to starting employment and/or during the course of employment as permitted by law.

Gourmet Market Manager - Graziano's Aventura Market

<h3>Job Description</h3>
Job Description
The Purchasing Department Manager will be responsible for sourcing and purchasing the raw materials, components, and services to facilitate Lightning Bay Pneudraulics services and products to our customers. You will work with suppliers to negotiate deals on everything from steel to screws to software development.
You will be responsible for managing relationships with vendors and contractors who provide ongoing support services like maintenance or repair work. Help coordinate logistics efforts between different departments within our company.
Job Duties:
<ul>
<li>Negotiating prices with vendors to obtain the best price for products or services</li>
<li>Researching market trends to determine the best time to purchase certain items</li>
<li>Coordinating with other departments to ensure all purchases meet the company’s needs</li>
<li>Determining which vendors are most qualified to meet the company’s needs for products or services</li>
<li>Monitoring inventory levels of supplies and ordering additional stock as needed</li>
<li>Reviewing bids from prospective suppliers to ensure that they comply with company standards</li>
<li>Developing a purchasing plan based on the company’s strategic goals</li>
<li>Reviewing proposals from vendors and selecting those who will receive contracts</li>
<li>Coordinating with Vice President to draft contracts with suppliers</li>
<li>Manage other Buyers and Inventory Managing personnel</li>
</ul>
Responsibilities:
<ul>
<li>Research, select and purchase quality products and materials.</li>
<li>Build relationships with suppliers and negotiate with them for the best pricing.</li>
<li>Process purchase orders and update management on status of orders.</li>
<li>Update inventory and ensure that stock levels are kept at appropriate levels.</li>
<li>Arrange transport of goods and track orders to ensure timely delivery.</li>
<li>Coordinate with estimator, shop and management as required.</li>
<li>Assess quality of products received and escalate any discrepancies to suppliers and management.</li>
<li>Develop an efficient and accurate system for monitoring all open purchase orders.</li>
<li>Work with the management team to ensure that all deliveries satisfy the assigned purchase orders and report any back- ordered or missing products.</li>
<li>Assist management with maintaining proper inventory levels of materials used on a regular basis.</li>
</ul>
Requirements:
<ul>
<li>Bachelor’s Degree in relevant field</li>
<li>Relevant experience</li>
<li>Excellent Computer Skills (MS Excel, MS Word and QuickBooks)</li>
<li>Critical thinking and negotiating skills</li>
<li>Strong communication skills, written and verbal</li>
<li>Ability to work well with a team</li>
<li>Able to thrive in a fast-paced environment</li>
</ul>
Company Description Lightning Bay Pneu-Draulics is a leading provider of industrial and hydraulic service. based out of Tampa, FL. We provide shop and field service to our customers and troubleshoot, install, re-manufacture, or redesign fluid power systems. Our shop capabilities surpass all others in the industry as we have full machining and fabrication capabilities and the ability to re-manufacture and test equipment for our customers. Some industries that we serve include: Heavy/Offshore Marine, Mining, Manufacturing, Fertilizer and Chemical, Food and Beverage, and Metal Processing.
Company DescriptionLightning Bay Pneu-Draulics is a leading provider of Industrial and Marine Hydraulic Services. Based out of Tampa, FL. We provide shop and field service to our customers and troubleshoot, install, remanufacture, or design fluid power systems and components. Our shop capabilities includes full machining and fabrication and the ability to remanufacture and test equipment for our customers. Some industries that we serve include: marine, mining, manufacturing, fertilizer and chemical, food and beverage, and metal processing. 
<h3>Company Description</h3>
Lightning Bay Pneu-Draulics is a leading provider of Industrial and Marine Hydraulic Services. Based out of Tampa, FL. We provide shop and field service to our customers and troubleshoot, install, remanufacture, or design fluid power systems and components. Our shop capabilities includes full machining and fabrication and the ability to remanufacture and test equipment for our customers. Some industries that we serve include: marine, mining, manufacturing, fertilizer and chemical, food and beverage, and metal processing.

Purchasing Manager

<h3>Job Description</h3>
Job Description
Culinary Lead&nbsp;(Hourly Kitchen Manager)&nbsp; At CAVA, we love what we do, and we try and make every day as fulfilling as the last.&nbsp;Our restaurants need team members to make the magic happen every day.&nbsp;Everyone matters and we’re here to celebrate your growth.&nbsp;&nbsp; &nbsp; We&nbsp;foster a culture built on five core values: &nbsp;
<ul>
<li>Positivity&nbsp;–&nbsp;Every one of us can change someone’s day for the better.   &nbsp;</li>
<li>Transparency&nbsp;–We use transparency to help us make decisions through open dialogue&nbsp;&nbsp;</li>
<li>Humility&nbsp;– We can always find ways to improve.&nbsp;</li>
<li>Fanaticism&nbsp;– We are passionate about the opportunity to turn every guest into a fanatic.&nbsp;</li>
<li>Thoughtfulness&nbsp;–We go above and beyond for our guests, our teams and communities. &nbsp;</li>
</ul>
&nbsp; The Role:&nbsp;&nbsp; Culinary Leads are responsible for food quality and safety at CAVA. Our ideal Culinary Lead is hardworking, attentive to detail, and capable of leading and coaching a team.&nbsp;
&nbsp; What You’ll Do:&nbsp;
<ul>
<li>Lead and develop the grill and prep teams and Special Ops trainers&nbsp;</li>
<li>Be responsible for opening or closing the restaurant&nbsp;</li>
<li>Learn basic food and beverage management, including ordering and inventory organization&nbsp;</li>
<li>Develop new leadership skills to lead the team&nbsp;</li>
<li>Assist with any additional duties assigned&nbsp;</li>
<li>Proven track record of coaching and developing team members&nbsp;</li>
<li>Ability to cross train across the restaurant to ensure rapid growth&nbsp;</li>
<li>May stand for long periods of time and&nbsp;lift up&nbsp;to 50 pounds&nbsp;</li>
<li>Assist with any additional duties assigned&nbsp;</li>
</ul>
Physical Requirements:&nbsp;
<ul>
<li>Must be able to bend and reach overhead often&nbsp;</li>
<li>Must possess dexterity to handle tongs, pots/pans, and other equipment&nbsp;</li>
<li>Must be comfortable working in temperatures ranging from hot to cold&nbsp;</li>
<li>Must be comfortable working near open flames&nbsp;</li>
<li>May be required to work in tight spaces&nbsp;</li>
<li>Must maintain near constant communication with multiple people&nbsp;</li>
<li>Close vision, distance vision, and peripheral vision is required&nbsp;</li>
<li>Must be able to sit, squat and kneel occasionally&nbsp;</li>
<li>Must be able to work in a constant state of alertness and safe manner&nbsp;</li>
<li>May be required to occasionally work in outdoor weather conditions&nbsp;</li>
</ul>
Benefits at CAVA?&nbsp;&nbsp; We’ve got you covered. Here are just some of the benefits available to CAVA team members:&nbsp;
<ul>
<li>Competitive&nbsp;pay&nbsp;</li>
<li>Health,&nbsp;Dental,&nbsp;Vision,&nbsp;Telemedicine,&nbsp;Pet&nbsp;Insurance&nbsp;plus more!*&nbsp;</li>
<li>401k enrollment with CAVA contribution*&nbsp;&nbsp;</li>
<li>Paid sick leave, parental leave, and community service leave*</li>
<li>FREE CAVA Meal for every shift worked&nbsp;</li>
<li>The opportunity to be on the ground floor of a rapidly growing brand *indicates eligible qualifying positions&nbsp;&nbsp;&nbsp;</li>
</ul>
&nbsp; As an equal opportunity employer,&nbsp;CAVA&nbsp;considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.&nbsp;
Culinary Leader | Kitchen Leader | Shift Leader | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Team Member&nbsp;| Hourly Kitchen Manager | Assistant Kitchen Manager | Assistant Manager | Sous Chef | BOH Supervisor&nbsp;

Culinary Lead

<h3>Job Description</h3>
Job Description
 
What Makes a McKibbon Front Desk Agent?&nbsp;
The Front Desk Agent is often the first point of contact for guests and plays a vital role in shaping their impression of the hotel. As the friendly face of the property, the Front Desk Agent demonstrates a warm, approachable personality and a genuine desire to work with people.
 
You are responsible for engaging with guests in a welcoming, professional, and efficient manner while ensuring their needs are met and expectations exceeded. Front Desk Agents maintain a strong commitment to service, staying calm and hospitable even in challenging situations, and consistently uphold the McKibbon Guiding Principles.
 
A Day in the Life:&nbsp;
<ul>
<li>Anticipate guests’ needs, respond promptly and acknowledge all guests in a timely manner.&nbsp;</li>
<li>Maintain positive guest relations at all times.&nbsp;</li>
<li>Resolve guest complaints and ensure guest satisfaction.&nbsp;</li>
<li>Maintain a complete knowledge of hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities.&nbsp;</li>
<li>Process all guest check-ins and verify registration information with the guest.&nbsp;</li>
<li>Handle overbooked or 'walked' guests.&nbsp;</li>
<li>Accept and record wake-up call requests.&nbsp;</li>
<li>Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).&nbsp;</li>
<li>Resolve discrepancies on the room status report with housekeeping.&nbsp;</li>
<li>You will train with and learn Food and Beverage operations to fill in as needed.&nbsp;</li>
</ul>
Requirements:&nbsp;
<ul>
<li>Previous experience working as a front desk agent or in a similar role.&nbsp;</li>
<li>A high school diploma or equivalent vocational training certificate.</li>
<li>Experience working at a hotel establishment (highly desired).&nbsp;</li>
<li>Proficiency with computers.&nbsp;</li>
<li>Basic math skills.</li>
<li>Ability to provide excellent customer service and maintain a professional demeanor at all times.</li>
<li>Ability to input and access information in the property management system and/or points-of-sale system.</li>
<li>Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests.</li>
<li>Must be attentive, friendly, helpful, and courteous to clients, guests, and associates.</li>
<li>Embrace McKibbon’s Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.</li>
<li>Punctual for all shifts to ensure consistent coverage of front desk responsibilities and service to guests</li>
</ul>
Ideal Skills &amp; Qualities:&nbsp;
<ul>
<li>Great verbal and written communication skills.</li>
<li>The ability to create a fun and supportive working environment.</li>
</ul>
 
 
Perks &amp; Benefits Beyond the Basics:&nbsp;
 
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:&nbsp;
Full Time Associates:&nbsp;&nbsp;
<ul>
<li>Comprehensive benefits package including medical, dental, and vision &nbsp;</li>
<li>Life insurance&nbsp;</li>
<li>Pet Insurance</li>
<li>Short and long-term disability&nbsp;</li>
<li>Paid time off and holidays&nbsp;</li>
<li>Tuition assistance&nbsp;</li>
</ul>
Financial &amp; Occupational Wellness: All Associates&nbsp;
<ul>
<li>Competitive Compensation with incentives&nbsp;(incentives vary by position)</li>
<li>401K Savings Plan with 50% matching funds </li>
<li>Associate referral program&nbsp;</li>
<li>Brand and company training classes, workshops and conferences for career growth and development (varies by position)</li>
<li>Wellbeats APP to support physical and mental wellness</li>
</ul>
 
Personal Wellness:&nbsp;All Associates
<ul>
<li>Fundraising matching funds program&nbsp;</li>
<li>Team volunteer opportunities&nbsp;</li>
<li>24/7 chaplain services&nbsp;</li>
<li>Exclusive hotel rate discounts&nbsp;</li>
</ul>
 
Any state specific holiday, vacation or benefit requirements will apply

Hotel Front Desk Agent

<h3>Job Description</h3>
Job Description
-HIRING IMMEDIATELY - FULL-TIME HOURS - FLEXIBLE SCHEDULES-
REASONS TO JOIN OUR TEAM
<ul>
<li>Growth opportunities</li>
<li>Competitive pay</li>
<li>Paid time off</li>
<li>Health, dental and vision insurance</li>
<li>Free meal while working</li>
</ul>
REQUIREMENTS 
<ul>
<li>Knowledgeable about the menu and the varying products we carry.</li>
<li>No previous experience is needed. We offer on-the-job training.</li>
<li>Be at least&nbsp;16 years of age.</li>
<li>Willing to go the extra mile to satisfy every need of our guests.&nbsp;</li>
</ul>
 
A DAY IN THE LIFE
As a Counter Server/Cashier, you will be an ambassador of the PINCHO core values. You will be an integral part of the guest experience through face‐to‐face customer interaction. Other job responsibilities include but are not limited to:
<ul>
<li>Maintain cleanliness of front line, dining room, bathrooms + patio area (if applicable), take out dining room trash, bus, and clean tables and chairs.&nbsp;</li>
<li>Restock utensils, napkins, beverage station, and bathrooms</li>
<li>Learn and maintain knowledge of menu to effectively communicate all ingredients to guests</li>
<li>Maintain knowledge of critical dietary information and demonstrate proper food handling</li>
<li>Set up, maintain, and break down front expo and bagging area</li>
<li>Operate POS register to complete customer transactions</li>
<li>Greet guests, guide their journey, resolve guest issues and properly inform guests of how our PINCHO app works</li>
</ul>
 We use eVerify to confirm U.S. Employment eligibility.

Cashier

<h3>Job Description</h3>
Job Description
A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.
This position is responsible for assisting the Director of Food and Beverage in the overall management of the respective outlets to include; planning, organizing, directing and coordinating all outlet activities to ensure efficient operation of department, staffing, training, scheduling of employees; that a quality product which exceeds the guests expectations and hotel standards is delivered in a friendly and professional manner.
Essential Functions and Responsibilities
<ul>
<li>Maintains outlet staffing levels so as to provide for optimal performance</li>
<li>Represents the Director of Food and Beverage in his/her absence</li>
<li>Ensures adherence to departmental and Loews Hotels guidelines, policies and procedures</li>
<li>Responsible for smooth, efficient, cost effective operation of outlets to include labor management, supervision of all aspects of service, inventory control</li>
<li>Personally supervises outlet activities to ensure quality production/delivery of product/service</li>
<li>Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience</li>
<li>Prepares all department storeroom requisitions, ensures operational costs are kept within forecasted budgetary guidelines</li>
<li>Reviews daily payroll report, controls daily labor costs by reducing staff as business activity diminishes</li>
<li>Communicates daily with Executive Chef or Sous Chef in charge, providing current information on reservations, large parties or VIP's expected</li>
<li>Interviews, trains, appraises, coaches, counsels and disciplines departmental personnel according to Loews standards</li>
<li>Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy</li>
<li>Evaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same</li>
<li>Coaches, counsels, retrains employees as needed to ensure superior levels of performance</li>
<li>Attends all required hotel meetings to keep abreast of in-house activities/promotions and upcoming events and maintain effective communications with other departments in the hotel</li>
<li>Attends departmental meetings as required to communicate effectively with all outlet personnel to ensure that they are kept current on pertinent hotel information and activities</li>
<li>Evaluate changes in guest needs, the hotels guest mix and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and exceptional financial performance</li>
<li>Visible and working the floor of the restaurant during peak food service times while maintaining constant communication with the bar and room service</li>
<li>Other duties as assigned</li>
</ul>
Supportive Functions and Responsibilities
<ul>
<li>Promotes and applies teamwork skill at all times</li>
<li>Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance</li>
<li>Is polite, Friendly, and helpful to guests, management and fellow employees</li>
<li>Attends appropriate hotel meetings and training sessions</li>
<li>Maintains cleanliness and excellent condition of equipment and work area</li>
<li>Executes emergency procedures in accordance with hotel standards</li>
<li>Complies with required safety regulations and procedures</li>
<li>Complies with hotel standards, policies and rules</li>
<li>Recycles whenever possible</li>
<li>Remains current with hotel information and changes</li>
<li>Complies with hotel uniform and grooming standards</li>
<li>Addresses guests by their names at all times</li>
<li>Is friendly, sincere, and professional to make guest(s) feel important</li>
</ul>
Qualifications
<ul>
<li>Associate of Science degree or higher in Hospitality or Food Service management</li>
<li>Thorough knowledge of all matters related to the proper administration of "up-scale" food service operations</li>
<li>Two years management experience in hotel or free standing "quality" food service operation</li>
<li>Certification as "Food Service Manager" or other as required by State County or Local regulations or ability to obtain such certification</li>
<li>Ability to maintain effective operating and control processes designed to provide maximum operating efficiency while ensuring adherence to established guest satisfaction criteria</li>
<li>Effective management, leadership, organizational and communication skills</li>
<li>Ability to work flexible schedule to include weekends and holidays</li>
<li>Addresses guests by their names at all times</li>
<li>Is friendly, sincere, professional to make guest feel important</li>
</ul>
Loews Hotels &amp; Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

F&B Area Manager - Bistro Collins

<h3>Job Description</h3>
Job DescriptionJob Summary:
<ul>
<li>Greets incoming customers, answers phone calls, and customer questions and requests.</li>
<li>Receive payment by cash, check, credit cards, vouchers, or automatic debits.</li>
<li>Issue refunds, voids, or credits to customers with manager approval.</li>
<li>Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. </li>
<li>Calculate total payments received during a time period and reconcile this with total sales.</li>
<li>Prepares and serves hot and cold beverages, such as coffee, blended coffee, and tea, to patrons; correctly customizes orders as requested.</li>
<li>Maintain clean and orderly checkout areas. </li>
<li>Complete general cleaning duties such as clean tables, chairs, and floors. Remove dirty dishes, set tables, replenish supply of clean linens, silverware, glassware condiments &amp; bread. Empty trash cans.</li>
<li>Assist customers by providing information and resolving their complaints.</li>
<li>Restocking and rolling silverware and assist with stocking stations.</li>
<li>Answer questions related to drinks, menu, bakery and catering.</li>
<li>Check with guests to make sure that they are enjoying their meals and be initiative-taking to correct any problem.</li>
<li>Takes food and beverage orders and delivers them to the kitchen.</li>
<li>Delivers food, beverages, condiments, and other requested items to customers.</li>
<li>Ensures that food is prepared correctly and to customers satisfaction; returns incorrect or improperly cooked orders to kitchen.</li>
<li>Collects plates and clears the table as customers finish their meals.</li>
<li>Performs other related duties as assigned.</li>
</ul>
Required Skills/Abilities:
<ul>
<li>Excellent interpersonal and customer service skills.</li>
<li>Well-organized with ability to take and place food and beverage orders accurately.</li>
<li>Ability to follow all safe food handling procedures and sanitation practices.</li>
<li>Ability to operate point-of-sale systems.</li>
</ul>
Education and Experience:
<ul>
<li>Previous experience as a server preferred.</li>
<li>Must successfully complete restaurants training course.</li>
</ul>
Physical Requirements:
<ul>
<li>Prolonged periods of standing and walking.</li>
<li>Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.</li>
<li>Must be available to work early mornings, evenings, weekends, and holidays.</li>
</ul>

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