Information Technology_USA - USA_Engineer

**Please strictly adhere to the following resume naming convention:
ALL CAPS, NO SPACES B/T UNDERSCORES
PTN_US_GBAMSREQID_CANDIDATEBEELINEID
i.e. PTN_US_9999999_SKIPJOHNSON0413

-/hr

****PLEASE NOTE The rates may be negotiable based on experience, education, geographic location, and other factors..****

MSP Owner: Felix Avalos
Location: Boston, MA
Duration: 6 months
skill id: 10866241

AV Monitoring & Automation Engineer

Role Summary:
Implements monitoring, analytics, and proactive support capabilities for AV operations.
Roles & Responsibilities:
Deploy and manage remote monitoring solutions
Enable proactive alerting and incident detection
Support automation and self-healing initiatives
Integrate AV monitoring with ITSM tools and dashboards
Provide SLA performance insights and reporting
Key Skills:
Monitoring tools and analytics platforms (Splunk etc)
ITSM integration (e.g., ServiceNow)
Automation concepts (scripts, workflows)
Data analysis and reporting
Certifications (Preferred):
ITIL Foundation
Relevant monitoring/tool certifications
Education:
Bachelor's in IT / Computer Science / Engineering