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<h3>Job Description</h3>
Job Description
Job Title: Fit Specialist 
Department: Sales 
Supervisor: Assistant Sales Manager 
Summary Description
Focus on the in-store customer experience; follow up with dealership customers &amp; presentation of the dealership’s powersports lineup. The sale of powersports products to dealership customers appropriate to their preferences and needs by applying the dealership sales process, working in concert with assigned teams and an Assistant Sales Manager (ASM).
Duties and Responsibilities
<ul>
<li>Welcome guests into the dealership. </li>
<li>Narrow down the selection of powersports products to find which ones fit the customers’ needs. </li>
<li>Follow up phone calls to customers. </li>
<li>Selling the fun and excitement of powersports to customers. </li>
<li>Responsible for making sure that every person encountered on the sales floor is entered into the Traffic Log. </li>
<li>Aggressively but politely following up on all prospective customers. </li>
<li>Meet and exceeding contact goals as assigned by the Sales Manager. </li>
<li>Follow all procedures to complete all paperwork accurately and in a timely manner. </li>
<li>Maintain the showroom and display of powersports products in a manner appealing to customers. </li>
<li>Remain alert and on the floor, at all times. </li>
<li>Greet customers immediately, in a courteous and friendly manner. </li>
<li>Handle telephone transactions quickly and courteously. </li>
<li>Ensure that customers are properly qualified for needs and wants. </li>
<li>Practice an effective selling methodology so that all customers receive consistent treatment when doing business. </li>
<li>Make introductions to other departments to ensure cross selling of Parts and Accessories, Financing, Insurance Products and Services, Warranties and Service Plans. </li>
<li>Follow policies regarding road tests (if applicable), pre-delivery inspections, and vehicle deliveries. </li>
<li>Handle customer complaints according to dealership policy, showing empathy and a positive attitude, and demonstrate our commitment to “make things right”, as specifically directed by the ASM and/or Sales Manager. </li>
<li>Attend training sessions as requested by the Sales Manager. </li>
<li>Perform other related duties as assigned or requested.</li>
</ul>
Supervisory Responsibilities
<ul>
<li>None</li>
</ul>
Qualifications &amp; Job Requirements
<ul>
<li>Knowledge and experience with sales of powersports and other products sold by the dealership, or the demonstrated ability to quickly learn them. </li>
<li>Applicable experience in big ticket retails sales strongly preferred. </li>
<li>Passion for the powersports lifestyle and community. </li>
<li>Must have ability to relate with broad customer base. </li>
<li>Excellent verbal and written communication skills. </li>
<li>Ability to present oneself as well as the dealership in a professional manner. </li>
<li>Knowledge of applicable laws/policies/principles/etc.</li>
<li>Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.</li>
<li>Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.</li>
<li>Attention to detail. </li>
<li>Interpersonal skills and customer service skills required.</li>
<li>Approachable, likeable, and enthusiastic personality.</li>
<li>Ability to get along with broad customer base.</li>
<li>High energy level needed.</li>
<li>Be self-motivated, positive, driven and helpful.</li>
<li>Ability to handle confidential information responsibly.</li>
<li>Great customer service, excellent personal communication, and demonstrated closing skills.</li>
<li>Ability to work a flexible schedule including weekends, holidays, and evenings.</li>
<li>Must be able to work effectively with all areas of the dealership to maximize both the buying experience of the customer and the profitability of the dealership. Experience with CRM and/or computerized inventory systems, or the ability to quickly learn.</li>
<li>Ability to handle confidential information responsibility required.</li>
<li>High School Diploma or equivalent degree preferred. </li>
<li>Valid driver’s license with motorcycle endorsement, and ability to be approved by the dealership’s insurance company based on MVR record preferred.</li>
</ul>
Physical Demands
<ul>
<li>Requires the use of both hands. </li>
<li>Occasionally required to bend, stoop, crouch, reach, and lift 25lbs of material. </li>
<li>Requires standing and/or walking for extended periods of time.</li>
<li>Requires the ability to balance and push an 800+lb motorcycle.</li>
</ul>
Working Conditions
<ul>
<li>The noise level in the work environment is usually loud. </li>
<li>Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department. </li>
<li>Occasionally exposed to exhaust fumes or other airborne particles. </li>
<li>Frequently works near moving mechanical parts. </li>
</ul>
In addition to the outlined essential job functions, the employee is required to complete all additional tasks assigned by his/her supervisor, as the supervisor sees fit for the position.

Motorcycle Sales Associate/Fit Specialist

<h3>Job Description</h3>
Job Description
Dayton Andrews St. petersburg, Chrysler Dodge Jeep Ram Fiat (Service Advisor) Service Advisor Job Description: The Service Advisor will act as the primary point of contact between service department customers, and the Dayton Andrews Service Team. The Service Advisor is responsible for facilitating the service and repair of vehicles from start to finish. They are responsible for providing an exceptional service experience to the customer in accordance with Dayton Andrews and Manufacturer guidelines.
The Service Advisor at Dayton Andrews is responsible for taking ownership of the service experience from first point of contact with the customer to the final delivery of serviced and repaired vehicles. Service Advisors act as the liaison between customer and repair technician to effectively communicate both customer and vehicle needs. A successful service advisor takes ownership of the customer experience, and creates value by offering a one stop resolution for all vehicle service needs.
Duties and Responsibilities:
· Welcome customers into the Service Department and create service orders for repair technicians. This includes greeting customers in person, answering phone calls, e-mails and text messages from customers.
· Write repair orders using CDK dealer management software to move customer vehicles into the repair shop.
· Create estimates based on technician inspections, diagnostic conclusions, and scheduled maintenance requirements.
Required Qualifications:
·&nbsp;Skills
Applicants must be able to manage their time effectively with minimal supervision. They must be able to take initiative in assisting customers and commit to making exceptional customer experience their top priority. They must be able to work in a fast-paced environment with workload varying in degree of difficulty day to day.
·&nbsp;Education While there is no particular formal education needed to be successful in this role, it is paramount that the Service Advisor has the ability to communicate intelligently, both verbally and through written communication. Having a working understanding of vehicle mechanics is a desired qualification, but we are willing to educate the right candidate using both Dealership and Manufacturer training resources.
·&nbsp;Experience Candidates must have a minimum 2+ years in a customer service position.
Preferred Qualifications: The ideal candidate would have experience as a service advisor in a dealership environment. They would be experienced working with manufacturer warranty repairs and recalls. Experience using CDK Dealer Management Software is a huge plus. Preferred qualifications would also include a comprehensive working knowledge of automotive mechanics. This can include recreational experience working on cars.
We are not afraid to train the right person for this job!
This is a full-time position with a working schedule of Monday – Friday from 7:30am-5:30pm, and every other Saturday from 7:00am-4:00pm
Dayton Andrews Chrysler Jeep Dodge Ram provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Service Advisor

<h3>Job Description</h3>
Job DescriptionSalary: $50,000-100,000 
Chrysler Sales Consultant
Earn Excellent Pay: $50,000-$100,000+
Sales Experience in any Industry is Preferred
 
Job Intro
The Beck Automotive Group owns 5 dealerships, it is growing and looking for career-minded professionals who want to grow with us. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. At Beck Automotive Group, sales are booming, and we are hiring now Sales Consultants in order to keep up with consumer demand! Start a career where your efforts are appreciated and rewarded! We value our employees and invest in their success.
 
Job Description
Assist customers with vehicle selection and negotiate the purchase. Build rapport with customers to build a base of referrals to establish a customer network. Perform test drives and present vehicle product information, pricing, and incentives.
 
What We Offer:
At Beck Automotive Group, we understand the importance of personal growth and professional development. We offer a competitive benefits package to support your well-being and provide the platform for a successful career in automotive finance.
Our benefits include:
<ul>
<li>Competitive Pay - Top Sales Consultants Make Between 80K-100K+</li>
<li>Low-Cost, High Value Health Insurance: Florida Blue insurance starting as low as $82.08 per pay period.</li>
<li>Quality Dental &amp; Vision Insurance:High Quality Comprehensive Coverage for your well-being.</li>
<li>Amazing Scholarship Program:100% Paid College Tuition for You, your Spouse, or your Children.</li>
<li>Company Paid Life Insurance:$25,000 benefit for your peace of mind at Zero cost to you</li>
<li>Daycare Assistance:We provide 50% of daycare premium costs with eligible providers</li>
<li>Work-Life Balance:We're Closed every Sunday, allowing you to recharge.</li>
<li>Retirement 401(k) Plan:Plan for your future.</li>
<li>Company-Provided Training:We invest in your professional development.</li>
<li>Paid Vacation:Take time off to relax and rejuvenate.</li>
<li>Paid Holidays:Celebrate special moments with your loved ones with 6 paid company holidays.</li>
<li>Employee Purchase Discounts:Enjoy special pricing on our vehicles, parts, and repair service.</li>
<li>Drug-Free Workplace:We prioritize safety and well-being.</li>
</ul>
 
Responsibilities
Greet customers in the dealerships and on the lot Assist customers with vehicle selection and negotiate the purchase Build rapport with customers to build a base of referrals to establish a customer network Perform test drives and present vehicle product information, pricing, and incentives Complete all paperwork Close the deal and deliver the vehicle to the customer Utilize dealership control and follow-up system and procedures Follow-up with customer Answer sales calls and respond to internet inquiries Meet daily phone and email quota Training will be provided
 
Requirements
Some Sales experience is welcomed, but not required Sales experience in other industries, such as industrial or manufacturing, retail, insurance, or car rentals will be considered Great customer service skills Be able to create and maintain customer relationships Strong computer and phone skills (Internet, CRM, VinSolutions, Autotrader) High School Diploma, GED or equivalent Maintain professional business attire and appearance Self-starter and ability to be a great team player Valid in-state driver's license and automobile insurance Resume must be uploaded, and online assessment completed for immediate consideration. Must be able to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing including background checks, MVR, and drug screening.
 
Terms
We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Chrysler Sales Consultant

<h3>Job Description</h3>
Job DescriptionJob description
This administrative position provides primary administrative support for the Body Shop Director and department. Successful candidates must have excellent communication skills, accounting knowledge and a focus on customer satisfaction.
Job Responsibilities:
<ul>
<li>Screen and route written, electronic mail and telephone calls, both internal &amp; external</li>
<li>Set appointments, open repair orders, write purchase orders for vendors, assist estimators with managing repair orders</li>
<li>Create and manage files in our (CCC) estimating system</li>
<li>Update customers throughout the repair process</li>
<li>Responsible for Accounts Receivables for the department and admin support to accounting for Accounts Payable</li>
<li>Answer multiple phone lines in a courteous and professional manner</li>
<li>Greet customers as they enter the collision center</li>
<li>Data entry</li>
<li>Assist with other administrative duties as needed</li>
</ul>
Requirements
<ul>
<li>Strong verbal and communication skills</li>
<li>Bilingual English/Spanish preferred but not required</li>
<li>Valid drivers license with clean record.</li>
<li>Knowledge in MS Office Applications (Word, Excel, Outlook)</li>
<li>Attention to detail</li>
<li>CDK and prior dealership experience preferred</li>
<li>Excellent phone etiquette and customer service skills</li>
<li>Professional appearance</li>
<li>Friendly and courtesy disposition</li>
</ul>
Experience in a dealership environment or Collision Center helpful but not mandatory
We offer great benefits including medical, dental and life insurance. Paid vacations up to 5 weeks. 401k with employer matching funds. Sick leave and Holiday pay.
We are 4th generation family owned and operated with 25+ year employees in every department. Not many businesses can say that. Come and join our family!
We are an EOE and a drug free workplace.
Job Type: Full-time
Expected hours: 40 per week
Benefits:
<ul>
<li>401(k)</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
Schedule:
<ul>
<li>Day shift</li>
<li>Monday to Friday</li>
<li>Weekends as needed</li>
</ul>
Ability to Relocate:
<ul>
<li>Orlando, FL 32809: Relocate before starting work (Required)</li>
</ul>
Work Location: In person

BODY SHOP ADMINISTRATIVE SUPPORT

<h3>Job Description</h3>
Job Description
Palmetto, FL • Full-time
About Us
LEX’S AUTOMOTIVE &amp; 4 WHEEL DRIVE REPAIR, INC. is a trusted automotive repair shop located at 1045 Hasko Rd in Palmetto, Florida since 1995. We are committed to delivering high-quality vehicle maintenance and repair services with a strong focus on honesty, craftsmanship, and customer satisfaction. Our team takes pride in providing expert care for a wide range of vehicles.
⸻
Job Summary
We are seeking a dependable and motivated Lube Technician to join our team. This full-time, on-site role involves performing routine vehicle maintenance, assisting with minor repairs, and helping maintain a clean, organized shop environment. This is an excellent opportunity for someone looking to grow their skills and advance in the automotive repair industry.
⸻
Responsibilities
• Perform oil changes and routine maintenance services
• Mount, balance, and repair tires
• Assist with minor automotive repairs
• Complete digital inspections and receive work assignments on a tablet (training provided if needed)
• Help maintain a clean and organized shop and equipment
• Provide high-quality, detail-oriented service to every customer
⸻
Qualifications
• Experience with oil changes and basic vehicle maintenance
• General automotive repair experience preferred
• Ability to use or learn tablet-based workflows and digital inspections
• Strong attention to detail and problem-solving skills
• Ability to work effectively as part of a team
• Willingness to attend on- and off-site training to improve and advance mechanical skills
• Clean driver’s license and insured
• High school diploma or equivalent preferred
⸻
Benefits
• Competitive pay
• Paid training
• Monday - Friday workweek
• Advancement opportunities
• Friendly, supportive work environment
⸻
How to Apply
Submit your resume directly through Ziprecruiter, email or apply in person at:
LEX’S AUTOMOTIVE
<a href="mailto:lexsauto723@gmail.com" target="_blank">lexsauto723@gmail.com</a>
1045 Hasko Rd, Palmetto, FL
Company DescriptionLex’s Automotive has been providing quality auto repair in since 1995. We are a family owned business delivering honest, professional auto repair and maintenance services to the people of Palmetto, Florida and surrounding areas. Our technicians at Lex’s Automotive use today’s latest automotive technology to perform all major and minor repairs on import, domestic cars and trucks. With 30 years serving the community, Lex's Automotive has built a strong customer and fleet base. Lex's Automotive offers a stable, reputable, and welcoming place to build your career. 
<h3>Company Description</h3>
Lex’s Automotive has been providing quality auto repair in since 1995. We are a family owned business delivering honest, professional auto repair and maintenance services to the people of Palmetto, Florida and surrounding areas. \r\nOur technicians at Lex’s Automotive use today’s latest automotive technology to perform all major and minor repairs on import, domestic cars and trucks. With 30 years serving the community, Lex's Automotive has built a strong customer and fleet base. Lex's Automotive offers a stable, reputable, and welcoming place to build your career.

Lube & Tire Technician

<h3>Job Description</h3>
Job Description
St Lucie Battery &amp; Tire is looking for a motivated and experienced Automotive Service Advisor. This position is responsible for assisting customers with their vehicle repair needs, greeting customers and telling them about the types of services their shop offers, updating customers on the progress of their vehicle repairs or limited offerings like free vehicle inspections, and processing customer transactions upon completion of their vehicle repairs.
Duties
<ul>
<li>Interact with customers, listen to their questions and concerns, and provide timely responses</li>
<li>Educate clients about the company’s products, services, and offers</li>
<li>Schedule appointments, take orders, monitor service progress, calculate charges, and process payments</li>
<li>Review customer accounts and report changes to internal staff</li>
<li>Manage complaints, returns, and resolve customer grievances</li>
<li>Record customer details and transactions</li>
<li>Serve as a customer relationship manager</li>
<li>Serve as a link between customers and different departments in the organization</li>
</ul>
Requirements
<ul>
<li>High school diploma or equivalent</li>
<li>2-plus years of experience in a service advisor role is strongly preferred</li>
<li>Tire experience and/or commercial tire experience a plus</li>
<li>Proven experience in sales, customer relations, or related positions</li>
<li>Excellent customer service skills</li>
<li>Problem-solving and listening skills</li>
<li>Patient disposition and ability to resolve conflicts</li>
<li>Knowledgeable in computer applications and industry-specific software </li>
<li>Basic accounting skills and knowledge of electronic payment systems </li>
</ul>
Benefits
<ul>
<li>Health insurance</li>
<li>Life insurance</li>
<li>Dental insurance</li>
<li>Vision insurance</li>
<li>Paid vacation</li>
<li>PTO days</li>
<li>401K matching</li>
<li>Employee discount</li>
<li>Family-owned business</li>
</ul>
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Automotive Service Advisor

<h3>Job Description</h3>
Job Description
One of the best places to work in Jacksonville is looking for an additional experienced &amp; enthusiastic BMW Orange Park Service Advisorto join our award-winning team. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - this may be the right opportunity for you.
JOB DESCRIPTION: 
Assist customers in all their automotive service needs including the following steps:
<ul>
<li>Assist in scheduling appointments</li>
<li>Greet customers and facilitate the check in process</li>
<li>Listen to the customer and document their concerns</li>
<li>Write a repair order based on vehicle repair needs and customer feedback</li>
<li>Sell the necessary repairs as needed.</li>
<li>Communicate updates to the customer during the repair process</li>
<li>Provide an interactive delivery of the vehicle back to the customer</li>
<li>Cashier duties, when needed</li>
</ul>
BENEFITS:
<ul>
<li>Compensation - Salary + bonuses based on Sales and Customer Satisfaction Scores- Based on experience</li>
<li>Great Schedule - Monday to Friday 7AM-5PM with one late night 7AM-7PM and only every third Saturday 8AM - 4PM, Closed Sundays</li>
<li>Full Benefits Package - Medical, Dental, Disability, Paid vacations, Vision &amp; 401k (with up to a 3.5% company match) available</li>
<li>Advancement Opportunities - our average employee (out of 320) has been with us for six years and we like to promote from within.</li>
<li>EOE - we are an Equal Opportunity Employer</li>
<li>Great Work Environment - a family-friendly &amp; drug-free workplace. We've been named one of the Best Places to Work in Jacksonville for the past 5 years.</li>
<li>Wellness Program - we offer discounts towards company benefits for completion of wellness related activities including lunch and learns, fitness challenges and more as well as discounts for gym memberships, healthy vending options and a culture that supports healthy living.</li>
</ul>
LOCATION:
Tom Bush BMW Orange Park is located at 6914 Blanding Blvd, 1 mile north of I-295. We are located directly next door to our sister store, Mazda City Orange Park. 
SUPERVISION:
Your supervisor will be our Service Manager, James Latham, who has over 15 years of automotive experience.
ATTIRE:
Tom Bush polo shirt (provided) &amp; pants or skirt
DESIRED SKILLS &amp; EXPERIENCE:
<ul>
<li>Prior automotive Service Advisor experience Recommended</li>
<li>Candidates must have outstanding customer service phone skills and good organizational skills</li>
<li>Outgoing personality with expertise at developing relationships (i.e., a "people person")</li>
<li>Excellent verbal/written communication, presentation skills (including use of MS Office)</li>
<li>Ability to operate an automobile with a valid driver's license</li>
</ul>

BMW Orange Park Service Advisor

<h3>Job Description</h3>
Job Description
Location: Port Charlotte, FL (On Site) | Type: Full Time | Pay: $70,000 - $130,000+
Norm Reeves Dealerships is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern California, Texas, and Florida. With a history dating back to 1963, our group has established a reputation for innovation, integrity, and customer-centric services. We are expanding rapidly and are looking for talented individuals that are eager to grow their careers while the company continues to expand!

Core Responsibilities 
<ul>
<li>
Greet customers and conduct vehicle inspections to identify service needs
</li>
<li>
Explain recommended services, costs, and timelines clearly
</li>
<li>
Coordinate service appointments and manage schedules for timely completion
</li>
<li>
Communicate with customers throughout the service process
</li>
<li>
Work with technicians to ensure smooth workflow and resolve customer concerns
</li>
<li>
Recommend additional services to enhance customer satisfaction
</li>
</ul>
Basic Requirements 
<ul>
<li>
Previous automotive service or customer service experience (dealership preferred)
</li>
<li>
Strong communication and problem-solving skills
</li>
<li>
Knowledge of automotive systems and maintenance
</li>
<li>
Ability to multitask in a fast-paced environment
</li>
<li>
Customer-focused mindset
</li>
</ul>
Benefits &amp; Employee Perks
<ul>
<li>
Medical, Dental, Vision, and Complimentary Life Insurance
</li>
<li>
401k Matching and FSA
</li>
<li>
Tuition Reimbursement
</li>
<li>
Paid Time Off (accrues)
</li>
<li>
Supplemental Insurance (Hospital, Accident, Critical Illness)
</li>
<li>
Discounts on Vehicles, Services, and Parts
</li>
</ul>

Tips for a Successful Application &amp; Interview Process: 
<ul>
<li>
Bring Your Best Resume – Upload your most recent version so we can see all you've accomplished
</li>
<li>
Transitioning from Another Industry? – A cover letter helps! Use it to highlight transferable skills that make you a great fit
</li>
<li>
Dress to Impress – First impressions count. Dress professionally and bring your authentic self
</li>
<li>Rescheduling or Canceling Interviews – Life happens! If you need to reschedule or cancel, let us know ahead of time. No-shows will be noted, so communication is key</li>
</ul>

Honda Service Advisor

<h3>Job Description</h3>
Job Description
At Lake City Buick GMC, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Lake City Buick GMC&nbsp;is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years. We are always looking for bright, motivated, and energetic professionals to add to our world-class team.
Responsibilities
<ul>
<li>Structures deals for maximum profitability and collectability</li>
<li>Fully proficient with title laws and registration process</li>
<li>Maintains proficiency and certifications as required for the position</li>
<li>Accurately desks deals, submits deals to lenders for approval, makes credit decisions, and effectively closes deals</li>
<li>Ensures all deals are fully compliant with local, state, and federal guidelines</li>
<li>Prepares paperwork, contracts, and delivers deals</li>
<li>Prepares and mails all deal packages with complete and proper documentation to lenders and follows any other process that may be in place in their respective department</li>
<li>Accurately audits team deals post-sale</li>
<li>Ensures the expeditious funding of all contracts</li>
</ul>
Qualifications
<ul>
<li>2 years min automotive F&amp;I experience</li>
<li>Demonstrates closing skills</li>
<li>Excellent interpersonal/communication skills.</li>
<li>Strong attention to detail.</li>
<li>Strong knowledge of regulatory and compliance requirements.</li>
<li>Valid driver's license</li>
<li>Submit a background search and drug screen</li>
<li>Responsible for helping our customers arrange the financing of their purchases and&nbsp;presenting them with additional products that enhance their vehicle and ownership experience.</li>
</ul>

Automotive Finance Manager

<h3>Job Description</h3>
Job Description
About Us Here at Gainesville Nissan, our team enjoys a great culture, company outings, and opportunities for advancement.&nbsp;The Express&nbsp;Service Advisor is responsible to professionally and ethically follow each step of the service process. This person will be expected to oversee and execute documentation, recommendations, pricing, selling, dispatching, communication, teamwork and to ensure that above all else the needs of and commitments to the customer are met. Responsible to ensure that the vehicle is repaired or serviced correctly the first time. Ensure repair costs are well communicated with transparency and are accepted by the responsible party. Provide a final delivery of the vehicle in a way that will “WOW” the customer, create future commitments and to foster life-time customers and customer service. If you are interested in a career within the Automotive Industry, we welcome you to apply!
DUTIES AND RESPONSIBILITIES:
<ul>
<li>&nbsp;Greet all customers promptly and professionally.</li>
<li>&nbsp;Gather all necessary vehicle information while performing a walk around inspection.</li>
<li>&nbsp;Gather all pertinent customer information for documentation, communication, and scheduling.</li>
<li>&nbsp;Determine customer’s primary concern or need first then review additional maintenance needs.</li>
<li>&nbsp;Take any additional action needed to verify condition including road test.</li>
<li>&nbsp;Establish and maintain great customer relationships that encourage repeat and referral business.</li>
<li>&nbsp;Handle all customer complaints immediately and resolve to the customer’s satisfaction.</li>
<li>&nbsp;Schedule all incoming and future appointments in Customer Relationship Management System or Dealership Management System.</li>
<li>&nbsp;Educate customers about the ability to schedule an appointment online</li>
<li>&nbsp;Communicate with each customer in a fashion that leaves them feeling comfortable and informed every time.</li>
<li>&nbsp;Provide the customer with detailed status updates until point of vehicle delivery</li>
<li>&nbsp;Provide an active delivery and explanation of work and charges that leaves NO unanswered questions or concerns.</li>
<li>&nbsp;Maintain CSI at or above designated standards.</li>
<li>&nbsp;Meet dealership’s standards for repair/order production.</li>
<li>&nbsp;Follow Safeguards rules and regulations.</li>
<li>&nbsp;Ensure that customers' service files are up-to-date and are readily available for reference.</li>
<li>&nbsp;Maintain a clean organized work area.</li>
<li>&nbsp;Apply high standards of employee conduct which include reliability, promptness, courtesy, appearance, and professional behavior.</li>
<li>&nbsp;Other duties as assigned</li>
</ul>
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants must be 18 years or older and be authorized to work in the U.S., have a valid driver license and professional appearance. Have a valid drivers license and clean back grounds check
EDUCATION and/or EXPERIENCE:
<ul>
<li>&nbsp;Must have a high school diploma or equivalent.</li>
<li>&nbsp;One year automotive retail service consultant experience preferred, but not required</li>
<li>&nbsp;Reynolds &amp; Reynolds DMS knowledge –&nbsp;preferred, but not required</li>
<li>&nbsp;Strong record of positive customer satisfaction results.</li>
<li>&nbsp;Knowledge of automobiles and repair work preferred,</li>
<li>&nbsp;Results Oriented– the ability to plan and achieve business goals within the timelines established</li>
<li>&nbsp;Interpersonal Skills – the ability to interact well with employees and customers at all levels, socially poised</li>
<li>&nbsp;Communication – ability to identify and deliver critical information to the appropriate parties</li>
</ul>

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