<h3>Job Description</h3>
Job DescriptionWe are seeking an enthusiastic, customer focused driver who can operate a box truck (26 feet) across the West Palm Beach, FL area. You will be collecting sharps and medical waste containers from our healthcare customer locations and delivering a high level of customer service daily. This role offers a high degree of autonomy, stable hours, access to some OT and good benefits. Our vehicle fleet is modern and well-maintained. We supply above and beyond the standard PPE for safe handling of medical waste and take training of our staff seriously– find out more about how we protect you at <a href="https://www.danielshealth.com/covid-19-employeesWhat" target="_blank">https://www.danielshealth.com/covid-19-employeesWhat</a> will your job involve?
<ul>
<li>Safely collecting, delivering and storing our medical waste containers at customer locations</li>
<li>Providing strong customer service and building positive customer relationships</li>
<li>Operating vehicles in a safe manner (as large as 26 ft box trucks)</li>
<li>Completing deliveries to time schedule, and clearly communicating changes or challenges as they arise </li>
<li>Loading and unloading \u007C Prioritizing and organizing your truck per schedule and needs</li>
<li>Managing a route per leaderships direction \u007C delivering timely, efficient and effective service </li>
<li>Complying with DOT regulations, logging hours and roadside inspections</li>
<li>Heavy lifting</li>
</ul>
What are we looking for?
<ul>
<li>Delivery experience within any industry where you have dealt with manual handling (advantageous not mandatory)</li>
<li>Willingness to work full time hours, approx. 40 hours a week </li>
<li>Experience with pre-trip and post-trip vehicle evaluations</li>
<li>Clean driving record</li>
<li>A flexible, can-do attitude with a strong customer focus</li>
<li>Experience operating vehicles in a safe manner (as large as 26 ft box trucks)</li>
<li>Experience with DOT compliance, logging hours, roadside inspections</li>
<li>Confident in a road check level 1 through level 3</li>
<li>Proven longevity in past employment</li>
<li>On time delivery practices</li>
</ul>
Why work for us?
<ul>
<li>Job stability – as an essential service to healthcare we are a non-seasonal and stable business</li>
<li>Opportunities for overtime</li>
<li>Consistent work hours – Mon-Fri 1st Shift (6AM - 4:30PM)</li>
<li> Benefits – Full time roles are provided benefits, sick leave and vacation leave from day one!</li>
<li>Permanent position – This is a Full-time permanent role of 40 hours per week</li>
<li>Competitive salary – This position is offering a rate of $20.50 per hour!&nbsp; </li>
</ul>
Who are we? &nbsp;We are a healthcare service company providing safety systems and regulated waste collections for hospitals and an array of customers within the healthcare industry. Our focus is delivering quality and safety-focused medical waste management services that reduce needlestick injuries, improve infection control and reduce the environmental footprint of our customers. As a service to our customers we dispose and treat medical waste at our treatment facilities across the U.S.&nbsp;If this sounds like the role for you, or somebody you know then we look forward to speaking with you!To find out more of what a day in the life of a driver looks like visit - Driving with Daniels! Daniels Health &amp; Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health &amp; Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health &amp; Sharpsmart&nbsp; conforms to the spirit as well as to the letter of all applicable laws and regulations.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Non-CDL Driver - 1st Shift (6am - 4:30pm) 5707

<h3>Job Description</h3>
Job Description
Overview
Our Commitment to Service:
We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.
 
Responsibilities
Under the supervision of the Poker Supervisor, the incumbent interacts directly with customers providing information, starting and maintaining games, providing chips to the Poker guests, transporting cash and chips to and from the Poker Cage, and assists in the overall housekeeping of the Poker Room.
 
Qualifications
<ul>
<li>High school diploma or GED required, or an equivalent combination of education and/or work experience. </li>
<li>This is an entry-level position. </li>
<li>Must have a working knowledge of Poker or the ability to learn Poker. </li>
<li>The ability to work in a smoke-filled environment and to stand for long periods of time. </li>
<li>Must have strong math skills and very strong guest service skills.</li>
</ul>
Work Environment:
<ul>
<li>May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.</li>
<li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</li>
<li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li>
<li>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. </li>
</ul>
Closing:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
<ul>
<li>Credit Check</li>
<li>Criminal Background Check</li>
</ul>

ATTENDANT - POKER BRUSH - PT**

<h3>Job Description</h3>
Job DescriptionAssociate Attorney – 2-3+ yrs – Mass Torts – PB County Starts 12/29/2025 Contract-to-Hire Position Full-Time Hours Firm Overview A well-established and busy law firm in Palm Beach County that practices Plaintiff Litigation is seeking a 2-3 yr or more Mass Tort Associate Attorney to join its team. The firm represents plaintiffs in high-profile mass tort and multidistrict litigation matters and offers a collaborative, fast-paced environment with significant opportunity for professional growth. Position Summary The Mass Tort Attorney will handle all aspects of mass tort litigation, from case intake and discovery through motion practice and trial preparation. This role is ideal for an attorney who thrives in complex, document-heavy litigation and enjoys working on large-scale cases involving pharmaceutical, medical device, or other product liability claims. Key Responsibilities
<ul>
<li>Manage a caseload of mass tort matters</li>
<li>Draft and respond to pleadings, motions, and discovery</li>
<li>Conduct legal research and prepare memoranda and briefs</li>
<li>Take and defend depositions (fact and expert, as applicable)</li>
<li>Communicate with clients regarding case status and strategy</li>
<li>Coordinate with co-counsel, experts, and litigation support teams</li>
<li>Assist with trial preparation and settlement negotiations</li>
<li>Ensure compliance with court deadlines</li>
</ul>
Qualifications
<ul>
<li>Active Florida Bar Member and in good standing is a MUST! </li>
<li>2-4+ years of experience in mass tort, complex litigation, or product liability</li>
<li>Excellent legal research, writing, and analytical skills</li>
<li>Strong organizational skills and ability to manage high-volume caseloads</li>
<li>Ability to work independently and collaboratively in a team environment</li>
<li>Proficiency with litigation technology and e-discovery platforms</li>
</ul>
 Preferred Experience 
<ul>
<li>Trial or arbitration experience</li>
<li>Experience working in busy plaintiff-side mass tort firms</li>
<li>Familiarity with case management software (e.g., Needles, Litify, Clio)</li>
</ul>
 Why This Role
<ul>
<li>Work on nationally recognized, high-impact cases</li>
<li>Competitive compensation and benefits package</li>
<li>Opportunity for advancement and long-term growth</li>
<li>Supportive, team-oriented firm culture</li>
</ul>
 If you are qualified for and interested in this position, please contact Karen Morrick with Legal Search Solutions: <a href="mailto:Karen@Toplawjobs.com" target="_blank">Karen@Toplawjobs.com</a> Job # 16234 Legal Search Solutions is a specialized staffing firm that focuses on the legal industry. If you're looking for your next great position, please review our other open jobs at <a href="https://toplawjobs.com/legal-jobs-miami" target="_blank">https://toplawjobs.com/legal-jobs-miami</a> or click here. #ZR

Associate Attorney - Mass Torts - Contract-to-Hire - Starts 12/29/2025

<h3>Job Description</h3>
Job Description
Quality Service &amp; Improvements, LLC is seeking a dependable and experienced electrician to join our growing South Florida team. This role includes residential and commercial electrical work such as installations, troubleshooting, panel work, and lighting (including LED and specialty fixtures), with an emphasis on clean, code-compliant, high-quality craftsmanship. The ideal candidate has at least 2 years of hands-on electrical experience, a strong understanding of NEC requirements, reliable transportation, a professional attitude, and the ability to work independently or as part of a team. Journeyman license is a plus. Competitive pay based on experience with steady work and growth opportunities.
Company DescriptionQuality Service &amp; Improvements, LLC (QSI) is a rapidly growing electrical and contracting company based in South Florida, specializing in luxury residential, commercial, and marine projects. Our team delivers high-end electrical work, lighting installations, smart-home systems, and specialty services for homeowners, builders, designers, and yacht owners who expect top-tier craftsmanship. What sets us apart is our attention to detail, professionalism, and pride in the work we do. We handle everything from full electrical renovations and panel upgrades to custom lighting designs, marine electrical repairs, and complex troubleshooting. Our projects range from high-rise condos to waterfront estates, boutique commercial spaces, and major yacht installations. We’re a family-oriented company with a strong commitment to quality, communication, and long-term relationships. As we continue to expand, we’re building a team of reliable, motivated professionals who care about doing great work and growing with us. 
<h3>Company Description</h3>
Quality Service &amp; Improvements, LLC (QSI) is a rapidly growing electrical and contracting company based in South Florida, specializing in luxury residential, commercial, and marine projects. Our team delivers high-end electrical work, lighting installations, smart-home systems, and specialty services for homeowners, builders, designers, and yacht owners who expect top-tier craftsmanship.\r\n\r\nWhat sets us apart is our attention to detail, professionalism, and pride in the work we do. We handle everything from full electrical renovations and panel upgrades to custom lighting designs, marine electrical repairs, and complex troubleshooting. Our projects range from high-rise condos to waterfront estates, boutique commercial spaces, and major yacht installations.\r\n\r\nWe’re a family-oriented company with a strong commitment to quality, communication, and long-term relationships. As we continue to expand, we’re building a team of reliable, motivated professionals who care about doing great work and growing with us.

Electrician

<h3>Job Description</h3>
Job Description
About the ReStore: Habitat Broward ReStore is a discount retail outlet that provides a source of funds to support Habitat for Humanity of Broward on its mission of building homes, communities and hope for low-income families who are currently living in substandard conditions.
Reports To: ReStore General Manager and ReStore Managers
Time Requirements: 28 hours per week; approx. 4 hours a day between 9am-6pm--must be available on Saturdays
Position Summary: Assists the ReStore staff in general tasks, helps maintain a clean, organized, and attractive store, stocks and displays donations and provides customer service.
Position Responsibilities: Will vary depending on daily needs and may include…
<ul>
<li>
Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer or donor, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.
</li>
<li>
Maintain an awareness of all promotions and advertisements
</li>
<li>
Communicate customer requests to management
</li>
<li>
Assist staff in maintaining safe, clean and adequate work environment and equipment.
</li>
<li>
Lead volunteers and provide them with a positive volunteer experience.
</li>
<li>
Safely load and unload (often heavy) donations and purchases.
</li>
<li>
Helping customers take purchased items out to their vehicles
</li>
<li>
Stocking and organizing donations according to staff requirements
</li>
<li>
Disposing of materials as needed
</li>
<li>
Any other tasks as assigned by manager.
</li>
</ul>
Skills and Abilities Required:
<ul>
<li>
Friendly and helpful with good customer service skills
</li>
<li>
Willingness to help a diverse customer base
</li>
<li>
Self-motivated
</li>
<li>
Must be able to handle tasks that require physical strength and endurance such as lifting 25 pounds, carrying, pushing and pulling
</li>
<li>
Ability to work in a warehouse environment
</li>
<li>
Ability to operate all equipment necessary to perform the job
</li>
<li>
Ability to stand for an extended period of time
</li>
<li>
Ability to communicate in English with customers and other staff
</li>
<li>
Ability to read, count and write to accurately complete the job
</li>
<li>
Ability to pass a drug test and a background check
</li>
</ul>

Floor Associate

<h3>Job Description</h3>
Job Description
Overview
OUR COMMITMENT TO SERVICE:
We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.

STEWARD I - KITCHEN ADMIN - FT*

<h3>Job Description</h3>
Job Description
Description: The Service/Route Coordinator is a key member of the operations team, responsible for managing customer interactions, coordinating service schedules, optimizing routes, and supporting field operations. This role ensures efficiency and accuracy in scheduling, account management, and operational processes, contributing to an excellent customer experience.
Specific Job Function: 
Customer Interaction &amp; Support • Handle inbound and outbound customer calls with professionalism and empathy. • Greet and assist walk-in customers. • Resolve customer inquiries, concerns, and complaints efficiently. • Schedule service appointments/deliveries and follow-up communications. • Conduct outbound calls to generate revenue and promote services.
Service/Route Coordination &amp; Scheduling • Create and manage service tickets, preventive maintenance actions, and work orders. • Review service schedules and assign tasks to field service technicians. • Optimize routes for field service teams to ensure minimal travel time and maximum efficiency. • Adjust schedules as needed based on availability, emergencies, or cancellations. • Track service completion and follow up on open work orders. Process and review work orders to ensure accuracy and compliance. • Collaborate with field teams to resolve scheduling conflicts and operational issues. Assist field teams with support requests and maintain effective communication.
Account &amp; Equipment Management • Set up and maintain accurate customer records in the system. • Process customer cancellations and ensure proper documentation. Facilitate the collection of equipment after cancellations and update account statuses. • Coordinate the collection or replacement of rental equipment.
Operational &amp; Administrative Support • Monitor call volumes and identify support needs. • Assist with special projects and reporting as required. • Continuous Improvement &amp; Training • Propose process improvements to enhance efficiency and customer satisfaction. • Contribute to team discussions to optimize operational workflows and identify improvement opportunities. • Participate in ongoing training and development initiatives. • Support special projects and initiatives as assigned by management.
Qualifications: • High school diploma or equivalent required; Associate’s or Bachelor’s degree in Business Administration, Operations Management, or a related field (preferred). • Proficiency in IFS, Salesforce, or similar systems, with strong Microsoft Office Suite skills. • Excellent verbal and written communication for effective customer and team interactions. • Strong organizational skills, with the ability to multitask and prioritize in a fast-paced environment. • Proven problem-solving abilities to address scheduling and operational challenges. • Attention to detail and accuracy in managing records, invoices, and schedules. • Previous experience in customer service, route coordination, or operations (preferred).
Competencies: To perform the job successfully, an individual should demonstrate the following competencies in this position: Resourcefulness Customer Focus Team Player Attention to Detail Integrity Organizational/Planning Communication Analytical Judgment/Decision Making
#LI-AC2

Route & Service Coordinator

<h3>Job Description</h3>
Job Description
The Financial Aid Coordinator conducts overviews for student financial aid, entrance and exit interviews, and packages financial aid for all new student enrollments, as well as, continuing students. 
This position awards and tracks Federal Pell Grants and other federal student loans, Florida Student Assistance Grants, and Student Educational Opportunity Grants.
 
Pembroke Pines Campus: In-Person / On-site.
Hourly Pay: $19.21 Per Hour
 
Minimum Requirements:
<ul>
<li>Available to start on Tuesday, Jan 20th, 2026.</li>
<li>Completed high school diploma or higher.</li>
<li>Bilingual in Spanish and English (written, read, and verbal).</li>
<li>At least 2 years of experience directly related to the duties and responsibilities specified.</li>
<li>Ability to work extended hours (which will include evenings and weekends), in order to meet business objectives.</li>
</ul>
 
Essential Duties and Responsibilities:
<ul>
<li>Monitor, evaluate, and recommend financial aid to qualified student applicants.</li>
<li>Meets with students to analyze student eligibility for financial aid; review and approve student loans. Input FAFSA’s daily and print needs analysis for file Review, monitor, and adjust student aid awards as necessary. Resolve student appeals pertaining to their financial aid eligibility/awards.</li>
<li>Advise current and future students regarding financial aid opportunities and procedures; respond to inquiries from students and parents; interpret and explain government and other regulatory requirements relative to financial aid.</li>
<li>Collect and analyze data; prepare financial aid reports and applications for funds; prepare forms for office and student use.</li>
<li>Present statewide programs to students and parents; compile and edit student financial aid informational materials; coordinate financial aid delivery to off-campus students</li>
<li>Mail Financial Aid packets to future students upon receipt of their application Meet with the Admissions Department regularly to discuss the status of future students</li>
</ul>
Benefits:
<ul>
<li>Medical Coverage -Including additional options HSA, and FSAs - Dependent, and Health Care</li>
<li>Dental/Vision Insurance Coverage</li>
<li>12 Paid Holidays / Paid Time Off / Paid Volunteer Day </li>
<li>401[k] with 50% Employer Matching</li>
<li>Short-Term Disability Life Insurance</li>
<li>Supplemental Life Insurance Options </li>
<li>Growth Opportunities / Education Assistance and Professional Development Benefits</li>
</ul>
 
No Cost Benefits:
<ul>
<li>Group Life Insurance </li>
<li>Long Term Disability</li>
<li>Talent Referral Program </li>
<li>TicketsatWork - Discount Entertainment Program</li>
<li>Enjoy a paid day off on your birthday (available to full-time employees after two years)</li>
</ul>
 
Who We Are
NUC University has been the institution of choice for a diverse population for more than 40 years. The institution comprises nine locations in Florida (Deland, Kissimmee, Orlando, Lakeland, South Miami, Pembroke Pines, Tampa, South Florida, and DAVE School), seven campuses in Puerto Rico (Arecibo, Bayamón, Caguas, Mayagüez, Ponce, Río Grande, and Escorial), an IBC Technical Division with 12 locations in Puerto Rico, and the NUC Online Division with students all across US and Puerto Rico. It offers degrees at various levels, such as diploma, associate, bachelor’s, and master’s, in fields including Healthcare, Construction, Culinary Arts and Hospitality, Beauty, Visual Arts, Business Management, Technology, Health Studies, Criminal Justice, Psychology, and Education.
NUC University - Florida Technical College is an Equal Opportunity/Affirmative Action Employer and does not discriminate based on race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law.
The selected applicant will undergo a background check, educational verification, and drug testing.

Financial Aid Coordinator (Full-Time Temp)

<h3>Job Description</h3>
Job Description
Location: In-Office Start Date: January 6, 2026
 
Allied Health Agency is hiring motivated individuals to join our in-office sales team as Pre-qualifiers. This role begins with live, in-office group training and offers a clear path to becoming a licensed health insurance closer.
 
No experience is required. Sales or call center experience is a plus. Spanish speaking is a plus but not required.
 
Training &amp; Orientation
<ul>
<li>Live, in-office group orientation</li>
<li>Tuesday, June 6, 2026</li>
<li>
<ul>
<li>Class 1: 11:00 AM EST</li>
<li>Class 2: 1:30 PM EST</li>
</ul>
</li>
<li>Two training classes available (limited spots)</li>
<li>Professional business attire required (100%)</li>
<li>Background check required before advancing to training</li>
</ul>
Schedule
<ul>
<li>Full-time: 40–45 hours per week</li>
<li>Monday–Thursday</li>
<li>Fridays off</li>
<li>Must work either Saturday or Sunday</li>
</ul>
 
Pay &amp; Compensation
<ul>
<li>Weekly Attendance Pay</li>
<li>Unlimited Commission Earning Potential</li>
<li>Weekly Bonuses</li>
<li>Average earnings: $800-$1,500 as a pre-qualifier and $1,500–$2,000 as a closer per week</li>
<li>Weekly pay via direct deposit</li>
</ul>
 
Role Overview
As a Pre-qualifier, you will:
<ul>
<li>Handle inbound calls from warm and hot leads (no cold calling)</li>
<li>Follow provided sales and rebuttal scripts</li>
<li>Ask qualifying questions to identify ready-to-enroll clients</li>
<li>Transfer qualified calls to a licensed sales agents</li>
<li>Accurately enter caller information into a web-based system</li>
<li>Work in a fast-paced, team-oriented environment</li>
</ul>
 
Training Path
<ul>
<li>First 2 weeks: Pre-qualifier training</li>
<li>After 2 weeks: Closer training</li>
<li>Company-paid Health Insurance License for qualified team members</li>
</ul>
 
Requirements
<ul>
<li>Must pass a background check</li>
<li>Professional appearance required</li>
<li>Reliable and punctual</li>
<li>Open availability</li>
<li>Coachable: able to follow scripts and direction</li>
<li>Sales or call center experience is a plus (not required)</li>
<li>Spanish speaking is a plus (not required)</li>
</ul>
 
Ready to Apply?
 
Qualified candidates will be invited to a video interview. Candidates who move forward must pass a background check before attending the in-office group orientation and advancing to training.
 
Apply now, limited spots available.
Company DescriptionWe are a growing insurance brokerage offering high commissions, remote work, and qualified leads to help our agents succeed. Our team benefits from ongoing training, expert guidance, and a supportive culture that encourages growth and success. If you're a motivated sales professional looking for unlimited earning potential and a great team, we’d love to connect! 
<h3>Company Description</h3>
We are a growing insurance brokerage offering high commissions, remote work, and qualified leads to help our agents succeed. Our team benefits from ongoing training, expert guidance, and a supportive culture that encourages growth and success.\r\n\r\nIf you're a motivated sales professional looking for unlimited earning potential and a great team, we’d love to connect!

In-Office Health Insurance Sales Prequalifier (No Experience Required)

<h3>Job Description</h3>
Job Description
About the Role:
As the Thryve Spa Receptionist, you will serve as the welcoming face and primary point of contact for all members and guests visiting the spa and fitness center. Your role is critical in creating a positive first impression by providing exceptional customer service and ensuring smooth and efficient front desk operations. You will manage appointment scheduling, handle guest inquiries, and coordinate with spa therapists to optimize service delivery. This position requires maintaining a calm and professional demeanor while managing multiple tasks in a fast-paced environment. Ultimately, your efforts will contribute to an outstanding guest experience that encourages repeat visits and enhances the spa’s reputation.
Minimum Qualifications:
<ul>
<li>Must be CPR/AED Certified</li>
<li>Minimum of two years experience with customer service in a country club or service-oriented environment.</li>
<li>Proven interpersonal communication skills and customer service techniques.</li>
<li>Ability to function as a team player and through coaching and counseling, bring out the best in his/her staff.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Experience working in a spa, wellness center, private club, or luxury hospitality environment.</li>
<li>Knowledge of health and safety regulations relevant to spa operations.</li>
<li>Training in conflict resolution or guest relations.</li>
</ul>
Knowledge and Skill Requirements:
<ul>
<li>Must possess a thorough working knowledge of computer programs including but not limited to Microsoft Excel, Word and Publisher. </li>
<li>Scheduling and point of sale software knowledge preferred but not required.</li>
<li>Must be sensitive to member/guest needs and wellness related issues.</li>
<li>Needs a flexible schedule to work nights, days, weekends and holidays.</li>
</ul>
Responsibilities:
<ul>
<li>Greet and welcome guests warmly upon arrival, ensuring a friendly and professional atmosphere.</li>
<li>Manage appointment bookings, cancellations, and rescheduling using the spa’s scheduling software.</li>
<li>Answer phone calls and respond to guest inquiries both verbally and in writing in a timely and courteous manner.</li>
<li>Maintain accurate guest records and process payments efficiently at check-out.</li>
<li>Coordinate with spa therapists and other staff to ensure seamless service delivery and guest satisfaction.</li>
<li>Handle guest complaints or concerns with empathy and escalate issues to management when necessary.</li>
<li>Maintain the cleanliness and organization of the reception area and ensure all promotional materials are up to date.</li>
<li>Work flexible hours, including evenings, weekends, and holidays, to meet the spa’s operational needs.</li>
<li>Evaluate and respond to all member inquiries involving member accounts.</li>
<li>Ensure all club policies and procedures relating to daily operations and member facility utilization are being followed.</li>
<li>Follow opening and closing procedures throughout facility including locker rooms, dispensaries, spa, salon, fitness center, studios and aquatic areas.</li>
<li>Assist department leaders with special events, projects and other programming including, but not limited to lecture series, charity events and promotions.</li>
<li>Replenish linens throughout facility including locker rooms, dispensaries, spa, salon, fitness center, studios and aquatic areas.</li>
<li>Enhance spa experience by assisting with locker use, offering spa sandals and guiding members/guests to appropriate areas.</li>
<li>Coordinate point of sale procedures for all service appointments including but not limited to Personal and Pilates training, Spa and Salon services, series redemptions, gift cards, retail transactions and guest fee purchases.</li>
<li>Communicate concerns to Spa and Fitness Director or Coordinator on duty.</li>
<li>Any and all other functions as deemed appropriate or necessary by the Spa and Fitness Director to ensure the overall quality of the products and services delivered to the members and guests.</li>
</ul>
Skills:
The required skills are essential for delivering excellent member/guest service and ensuring smooth front desk operations. Showing initiative allows you to anticipate guest needs and resolve issues proactively, enhancing the overall experience. Working well under pressure is critical when managing busy periods and multiple guest requests simultaneously. Effective communication, both verbal and written, ensures clear and professional interactions with guests and team members, fostering positive relationships. Flexibility in scheduling enables you to support the spa’s operational demands, including peak times and special events, ensuring consistent service quality.

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