<h3>Job Description</h3>
Job DescriptionDescription:
About S&amp;P
 S&amp;P Consultants is a proud veteran-owned small business that delivers trusted, mission-ready electronic health care systems and enterprise resource planning solutions that empower federal, state, and local agencies. Learn more at <a href="http://www.spfed.com" target="_blank">www.spfed.com</a>. 
 
***
This posting is for a role on the Oracle Health/Cerner implementation for the Indian Health Service - this is a remote opportunity that requires 25-50% travel. We are looking for an individual with specific and in-depth knowledge (8+ years of experience) of system configuration and strategic consulting focused on the Oracle Health Charge Services. 
***
 
The Revenue Cycle Solution Lead III - Charge Services will work on an implementation of Oracle Health Millennium and related technologies for federal, state, and local government clients and:
<ul>
<li>Support configuration and testing efforts for the Charge Services application</li>
<li>Collaborate with cross-functional internal teams and external stakeholders, providing hands-on support during system deployment and post-go-live support</li>
<li>Drive enterprise-wide deployment and standardization of Charge Services related workflows, ensuring scalability and consistency</li>
<li>Deliver solution-specific expertise to training, validation, technical, and sustainment teams to promote cross-functional alignment and enhance end-user application comprehension and adoption</li>
<li>Proactively identify and resolve risks and issues throughout solution implementation to ensure project stability and success</li>
<li>Implement workflow and process optimization strategies to enhance efficiency, accuracy, and overall operational performance</li>
</ul>
Key Responsibilities
 
In addition to the functions listed above, this role will have the following key responsibilities, which include but are not limited to:
<ul>
<li>Provide insight and consultation in team discussions regarding design, build, testing, training, implementation, and support of respective solution area(s)</li>
<li>Execute successful implementation of design decisions, tailoring applications to meet departmental/organizational requirements and expectations</li>
<li>Manage and complete the development of testing scenarios that correlate with client-approved workflows and design</li>
<li>Facilitate engagement sessions with key decision makers to gather requirements, clarify objectives, and ensure alignment with organizational goals</li>
</ul>
 
Requirements:
Required Skills and Experience
<ul>
<li>8+ years of experience with Oracle Health Charge Services, including deep expertise in system configuration, implementation consulting, model-specific design, Data Collection Workbooks (DCW), and proficiency in Oracle Health's iterative methodology and associated project events</li>
<li>Bachelor’s degree required (or 12+ years of related experience can be substituted for a degree)</li>
<li>US Citizen with the ability to obtain and maintain a government clearance of at least a public trust</li>
<li>Successful applicants will have strong consulting skills (communication, facilitation, strategic troubleshooting, ability to distill complexity, and building strong relationships with team members, partner organizations, and clients)</li>
</ul>
 
Preferred Skills and Experience
<ul>
<li>Federal government experience is a plus</li>
<li>Knowledge of CCL and SQL languages preferred</li>
</ul>
 
Additional Details
<ul>
<li>Works remotely with approximately 25-50% travel required</li>
<li>Salary at S&amp;P is determined by various factors, including but not limited to the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $141,000 - $161,000 (annualized USD). This represents the estimated salary range for this position and is not a guarantee of compensation. Additionally, S&amp;P’s total compensation package also includes medical, dental, vision, life, and disability insurance, 401K, holidays, and paid time off. This posting will remain open for 120 days or until filled (note there may be numerous positions available under by this singular job posting.)</li>
</ul>
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any category protected by federal, state, or local laws.

Revenue Cycle Solution Lead III - Charge Services (Oracle Health/Cerner)

<h3>Job Description</h3>
Job Description:
Note: This position reports to our 600 NW 79th Avenue, Miami, FL 33126 location. If selected, you must be able to report to this work location.
This is your opportunity to be the voice of AT&amp;T – a global leader in communications and technology. As a member of our team, you’ll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most.
Pay Transparency: Our premier service consultants earn $16 hourly. Not to mention all the other amazing rewards that working at AT&amp;T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
How You’ll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you’ll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.
What Your Day-to-Day Will Look Like:
<ul>
<li>Handle customer interactions (calls, chats, emails) in a fast-paced environment.</li>
<li>Accurately resolve issues related to service, billing, payments, and collections.</li>
<li>Explain bills and product features clearly.</li>
<li>Troubleshoot basic problems and seek higher support if needed.</li>
<li>Build customer confidence and loyalty by resolving issues.</li>
<li>Support various customer inquiries, including technical issues.</li>
<li>Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.</li>
<li>Paid training</li>
</ul>
What we are looking for:
<ul>
<li>Unwavering Customer Focus</li>
<li>Strong Work Ethic</li>
<li>Adaptability</li>
<li>Problem-Solving Skills</li>
<li>Attention to Details</li>
</ul>
Joining our team comes with amazing perks and benefits:
<ul>
<li>Employee discounts up to 50% off on eligible AT&amp;T mobility plans and accessories, AT&amp;T internet (and fiber where available) and AT&amp;T home phone</li>
<li>Tuition reimbursement program</li>
<li>Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 6 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.</li>
<li>Paid Parental Leave</li>
<li>Medical/Dental/Vision coverage</li>
<li>401(k) plan</li>
<li>Additional sick leave beyond what state and local law require may be available but is unprotected</li>
<li>Adoption Reimbursement</li>
<li>Disability Benefits (short term and long term)</li>
<li>Life and Accidental Death Insurance</li>
<li>Supplemental benefit programs: critical illness/accident hospital indemnity/group legal</li>
<li>Employee Assistance Programs (EAP)</li>
<li>Extensive employee wellness programs</li>
</ul>
If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!
Career possibilities are limitless with AT&amp;T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you’re ready to take the lead as the voice of AT&amp;T, we’d love to hear from you!
Your future is calling. Apply today!
Weekly Hours:
40
Time Type:
Regular
Location:
Miami, Florida
It is the policy of AT&amp;T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&amp;T will provide reasonable accommodations for qualified individuals with disabilities.&nbsp;AT&amp;T is a fair chance employer and does not initiate a background check until an offer is made.

Customer Service Call Center Representative

<h3>Job Description</h3>
You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. 
Position Purpose:
The Lead SailPoint Level 3 Engineer is a senior technical role responsible for the design, implementation, and support of SailPoint IdentityIQ (IIQ) solutions. This role requires deep expertise in IAM concepts, hands-on experience with SailPoint IIQ, and the ability to lead complex integration and automation initiatives across enterprise environments.
<ul>
<li>7+ years of experience in IT with at least 5 years in Identity and Access Management using SailPoint IIQ.</li>
<li>Profound experience in SailPoint IdentityIQ support and development.</li>
<li>Proven ability to troubleshoot production issues effectively.</li>
<li>Strong skills in code debugging and resolution.</li>
<li>Familiarity with ServiceNow problem management.</li>
<li>Competence in identifying code deficiencies, reviewing logs, researching errors, and replicating issues to find solutions.</li>
<li>Solid programming skills in Java, BeanShell, with PowerShell being a beneficial addition.</li>
<li>Experience in coding for Lifecycle Event management and a clear understanding of its phases.</li>
<li>Development expertise in SailPoint connectors, including but not limited to Web Services, SCIM, JDBC, delimited file, and IIQ ServiceNow configuration.</li>
<li>In-depth knowledge of Identity Cubes, Identity Attribute Mappings, LCM/LCE Workflows, Role management, and SOD policies.</li>
<li>Experience with GitLab or similar platforms.</li>
<li>Agile environment operation skills, including Scrum methodology and JIRA boards.</li>
<li>Basic understanding of CI/CD Pipeline principles.</li>
<li>Basic SQL language proficiency.</li>
<li>Ability to review code, including fixes and new developments, to ensure intended actions are correct for approval as part of the CI/CD pipeline and GitLab merge requests.</li>
<li>Performs other duties as assigned.</li>
<li>Complies with all policies and standards.</li>
</ul>
Education/Experience:
A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science) and requires 5 – 7 years of related experience. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. Technical Skills:
<ul>
<li>Experience with Active Directory and SailPoint IIQ</li>
<li>Knowledge of Cloud Computing Security</li>
<li>Knowledge of Identity as a Service (IDaaS) solutions</li>
<li>In-depth experience managing Identity Lifecycle processes</li>
<li>Basic knowledge of Kubernetes</li>
<li>Understanding of CyberArk functionality</li>
<li>ServiceNow Integration experience</li>
<li>Advanced SQL language proficiency</li>
<li>Familiarity with DevSecOps practices and tools</li>
</ul>
 Soft Skills:
<ul>
<li>Intermediate - Seeks to acquire knowledge in area of specialty</li>
<li>Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions</li>
<li>Intermediate - Ability to work independently</li>
<li>Intermediate - Demonstrated analytical skills</li>
<li>Intermediate - Demonstrated project management skills</li>
<li>Intermediate - Demonstrates a high level of accuracy, even under pressure</li>
<li>Intermediate - Demonstrates excellent judgment and decision making skills</li>
<li>Intermediate - Ability to communicate and make recommendations to upper management</li>
<li>Intermediate - Ability to drive multiple projects to successful completion</li>
<li>Intermediate - Possesses technical aptitude</li>
</ul>
 License/Certification:
<ul>
<li>SailPoint Engineer Certification preferred</li>
<li>Certified Identity and Access Manager (CIAM) within 120 Days preferred</li>
<li>Certified Identity and Security Technologist (CIST) preferred</li>
<li>Certified Access Management Specialist (CAMS) preferred</li>
</ul>
Pay Range: $100,900.00 - $186,800.00 per year
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
 Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Lead IAM Engineer

<h3>Job Description</h3>
Job Description
Sales Consultant&nbsp;
&nbsp;
 
When you join Victra&nbsp;
Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Consultants who deliver world-class service to Every Guest. Every Time. From executing Victra's sales process to sharing your product knowledge, you will connect our guests to what matters most. You will be the face of Victra! We offer uncapped earning potential and endless opportunities for advancement. Our values of performance, collaboration, innovation, integrity, and celebration fuel our culture.&nbsp;
Join our knowledgeable and dedicated team to connect technology to life in the most trustworthy, fun, and profitable way.&nbsp;
 
What you will be doing...&nbsp;
As a Victra Retail Sales Consultant, you'll have the chance to control your career in one of our retail stores. Using your unique talents, passion for technology, and customer service skills, you will have the power to create the ultimate in-store experience. In this role, you will:&nbsp;
<ul>
<li>Achieve and exceed monthly sales goals.&nbsp;</li>
<li>&nbsp;work alongside peers and store leaders, learning and sharing ideas while serving customers and providing resolutions to issues.&nbsp;</li>
<li>Be passionate guest advocate with the desire to be yourself when connecting and having fun doing it!&nbsp;</li>
<li>Provide product&nbsp;benefits and solution recommendations through exceptional customer service to deliver what our customers need.&nbsp;</li>
<li>Create personal connections with guests to make tech look simple.&nbsp;</li>
<li>Foster a competitive drive and ability to succeed in a fast-paced sales environment.&nbsp;&nbsp;</li>
<li>Assist with merchandising and operational functions.&nbsp;</li>
</ul>
Here's what we can offer you in exchange for your world-class work:&nbsp;&nbsp;
<ul>
<li>Paid Training&nbsp;</li>
<li>Premium Health, Dental, and Vision Insurance&nbsp;</li>
<li>Paid Maternity Leave&nbsp;</li>
<li>401K Match&nbsp;</li>
<li>Tuition Reimbursement&nbsp;</li>
<li>50% off Verizon Service&nbsp;</li>
<li>VNation Disaster Relief&nbsp;</li>
<li>Referral Bonus&nbsp;</li>
<li>Frequent Contests&nbsp;</li>
<li>Career Advancement Opportunities&nbsp;</li>
<li>A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy.&nbsp;</li>
</ul>
We are proud our sales consultants earn an average annual salary of $40,000 to $64,000, combining a base hourly rate plus uncapped commission. We provide paid training and a guaranteed ramp-up rate during your first 60 days of employment.
 
Employees accrue paid time off each pay period at a rate of no less than 40 hours per year for their first year and 80 hours per year each year thereafter. You are entitled to minimum requirements for paid sick leave under appropriate state law if applicable.&nbsp;&nbsp;
From a fun work environment to an inclusive culture to amazing benefits, VNation is all about being part of a team that invests in you. Click here to learn more!&nbsp;
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we 'couldn't do it without someone like you. So, what do you say?&nbsp;
&nbsp;'Isn't it time you explored what could become the career move of a lifetime?&nbsp;&nbsp;
We invite you to apply today!&nbsp;&nbsp;
What we're looking for...&nbsp;
<ul>
<li>High school diploma or GED.&nbsp;</li>
<li>One or more years of customer service, preferably in a retail or sales environment.&nbsp;</li>
<li>Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.&nbsp;&nbsp;</li>
<li>At least 18 years of age&nbsp;</li>
<li>Demonstrated experience communicating with customers to find solutions.&nbsp;</li>
<li>Legally authorized to work in the United States&nbsp;</li>
</ul>
Physical Requirements&nbsp;
<ul>
<li>Ability to lift 10 pounds.&nbsp;</li>
<li>Ability to stand for long periods of time.&nbsp;</li>
</ul>
Training Requirements&nbsp;&nbsp;
All Sales Consultants must attend and complete a four-day New Hire University (NHU) training program within two weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra.&nbsp;
After you apply…&nbsp;
You will be required to take a pre-hire assessment. It takes only 20 minutes or less to complete. If you’re selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions.&nbsp;
Equal Employment Opportunity&nbsp;
We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.&nbsp;

Sales Consultant

<h3>Job Description</h3>
Job Description
Operations Manager – Orlando Office Help Build and Scale a Fast-Growing Marketing, Media &amp; AI Company Location: Celebration, FL, 34747 (in-office role) Compensation: $60,000–$70,000 + growth opportunity &nbsp; About Us We’re Paul Gough Media, also known as PhysioFunnels, a fast-growing marketing company at the intersection of marketing, media, and artificial intelligence. We help physical therapy and healthcare business owners attract patients, scale their practices, and leverage AI technology. Our team of over 30 is split between the UK and the USA, and we’re now building out our U.S. base in Orlando. With big growth plans, including expansion of our AI and marketing platform, we need a strong Operations Manager to stabilize and grow the Orlando office. &nbsp; The Role We’re looking for a hands-on Operations Manager who thrives in fast-moving, entrepreneurial environments. This is not a corporate middle-management job — it’s a chance to step into the heart of a real entrepreneurial company that’s scaling fast and play a key role in shaping its U.S. operations. You’ll Be Responsible For: 
<ul>
<li>Day-to-Day Leadership: Ensure the Orlando office runs smoothly, staff are supported, and client deliverables are executed on time. </li>
<li>Management: Of the KPIs, standards and routine of the CONTENT marketing team deliverables</li>
<li>Team Management and Recruitment: Lead a small but growing team, hold people accountable, and enforce company standards and SOPs. </li>
<li>Operational Systems: Track and report on KPIs, manage project workflows, and keep leadership updated. </li>
<li>Legal and Risk: Oversee and enforce the legal and risk requirements of our AI project and platform to allow us to scale&nbsp; </li>
<li>Problem Solving: Handle challenges before they reach the CEO. </li>
<li>Collaboration: Work with our UK based Chief Operating Officer to align systems across both geographies. </li>
</ul>
 Who We’re Looking For 
<ul>
<li>You’ve managed teams of 5 to 15 people before and know how to create accountability. </li>
<li>You’re organized, proactive, and comfortable wearing multiple hats. </li>
<li>You thrive in a growth company environment where things change quickly. </li>
<li>You’re not afraid to “own it” so that when something falls through the cracks, you step in and fix it. </li>
<li>You’re tech-savvy and comfortable with SaaS tools, dashboards, and reporting systems. </li>
<li>Bonus: experience in marketing, healthcare, or SaaS companies. </li>
</ul>
&nbsp; Why Join Us? Be part of an international team building something exciting and new. Direct mentorship from a CEO who has scaled multiple companies. Growth path: as we expand, this role has the potential to evolve into senior leadership. Competitive salary ($60K–$70K), and the chance to grow with the business. &nbsp; How to Apply Upload your CV to the job application and in a covering letter, tell us why you’d be a great fit, and include one example of a time you created structure or solved a problem in a fast-growing company. You can also send your cover letter to <a href="mailto:paul@paulgough.com" target="_blank">paul@paulgough.com</a> FAO the hiring manager.
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TSjDBnH7Uh

Operations Manager - Orlando Office

<h3>Job Description</h3>
Category : Customer Service/Support 

About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and&nbsp;passionate people speaking more than&nbsp;300 languages, our global scale and local&nbsp;presence allow us to be a force of good&nbsp;in supporting our communities, our&nbsp;clients, and the environment.
Benefits of working with TP include:
<ul>
<li>Paid Training</li>
<li>Competitive Wages</li>
<li>Full Benefits (Medical, Dental, Vision, 401k and more)</li>
<li>Paid Time Off</li>
<li>Employee wellness and engagement programs&nbsp;</li>
</ul>
TP and You 
Through a balanced&nbsp;high-tech and&nbsp;high-touch&nbsp;approach&nbsp;blended with&nbsp;deep&nbsp;industry and geographic expertise, we&nbsp;make people's lives&nbsp;simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the&nbsp;best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. 
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! 
This position will be based on-site at our North Lauderdale, Florida location.
Your Responsibilities
As a Banking Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.&nbsp;
<ul>
<li>Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns</li>
<li>Calmly attempt to resolve and de-escalate any issues</li>
<li>Escalate interactions when necessary and appropriate</li>
<li>Respond to requests for assistance and/or possible processing payments</li>
<li>Track all call related information for auditing and reporting purposes</li>
<li>Provide feedback on call issues</li>
<li>Upsell if required</li>
</ul>
We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.
Qualifications:
<ul>
<li>High School Diploma or equivalent</li>
<li>IT/Network certifications/degrees preferred</li>
<li>18 years of age or older</li>
<li>Proven call center experience</li>
<li>Typing 25 WPM</li>
<li>Proficient in PC operation and navigation</li>
<li>Entry-level network troubleshooting
<ul>
<li>Ability to set up home Wi-Fi network</li>
<li>Ability to set up and configure a router or switch</li>
<li>Core proficiency with a laptop or desktop computer</li>
</ul>
</li>
<li>Able to work independently</li>
</ul>
Key Competencies:
<ul>
<li>Process Excellence:&nbsp;Demonstrate commitment to following established procedures and be customer service driven.</li>
<li>Collaboration:&nbsp;Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.</li>
<li>Communication:&nbsp;Outstanding communication, listening, and analytical skills.</li>
<li>Organizational Skills:&nbsp;Strong organizational and problem-solving skills.</li>
<li>Emotional Intelligence:&nbsp;Ability to prioritize tasks and work well under pressure while remaining focused.</li>
<li>Open-Mindedness:&nbsp;Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.</li>
<li>Critical Thinking:&nbsp;Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.</li>
<li>Solution-Oriented:&nbsp;Proactive approach to problem-solving with a focus on creating a positive customer experience.</li>
</ul>
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.&nbsp;We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.&nbsp;We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging.&nbsp;We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
EOE/Disability/Vets

Banking Customer Service Representative - Onsite

<h3>Job Description</h3>
We Don't Follow Trends, We Create Them.
\n
Make some serious Cash!
\n
Incentive Potential&nbsp;
\n
$29,800 - $117,900
\n
For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.
\n
Purpose at Ashley:
\n
As a Retail Sales Associate, transform store guests into loyal customers. When guests enter the store, you’re the person who guides them. As the expert on home furnishings, you create inspiration, enthusiasm, and excitement about Ashley’s products. You help our guests discover the styles that reflect their lives and help them design rooms they will love to live in. This is an excellent opportunity for an entrepreneurial, focused, and ambitious sales professional with a passion for lifestyle retail and thrives in a fast-paced, high-energy environment.
\n
What You’ll Do
\n
<ul>\n
<li>Thrives in an environment that rewards for delivering world-class service and delighting our guests.</li>
\n
<li>Provide outstanding service experience for every customer and guest. Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner representing the Company's brand image.</li>
\n
<li>Accurately and efficiently process sales orders, adhering to cash handling protocols. Aid customers with credit applications and financing matters as required while maintaining thorough documentation of sales transactions</li>
\n
<li>Address customer concerns independently whenever possible</li>
\n
<li>Aid in store opening and closing activities, including cash reconciliation and completion of daily checklists</li>
\n
<li>Support inventory management and loss prevention procedures, including participation in bi-annual inventory checks</li>
\n
<li>Meet and exceed sales goals, align to KPI’s and performance standards</li>
\n
<li>Complete any additional tasks as assigned by management</li>
\n</ul>
\n
What You Bring
\n
<ul>\n
<li>Legally authorized to work in the US.</li>
\n
<li>At least 18 years old</li>
\n
<li>Ability to lift, tug, and pull 25 IBS with or without accommodation.</li>
\n
<li>High school diploma or equivalent, preferred</li>
\n
<li>1 year customer service and/or sales experience, preferred</li>
\n
<li>Gets charged up by interacting with others, by being outgoing, friendly, and easy to talk to</li>
\n
<li>Conveys information in a way that inspires action</li>
\n
<li>Gets excited by developing and sharing fresh ideas</li>
\n
<li>Ability to work flexible hours, including weekends and holidays</li>
\n
<li>Communicates information in a motivating manner that prompts action</li>
\n
<li>Flourishes in an environment that values exceptional service and customer satisfaction</li>
\n
<li>Maintain reliable attendance</li>
\n</ul>
\n
What’s In It for You:
\n
When you join us, you are eligible to participate in our comprehensive benefits programs, which include:
\n
<ul>\n
<li>Extended health, dental benefits, and vision insurance</li>
\n
<li>Employee Discount from 10% - 30%</li>
\n
<li>Life/Disability Insurance</li>
\n
<li>Flex Spending Account</li>
\n
<li>401K</li>
\n
<li>Paid Time Off &amp; Holidays</li>
\n
<li>Paid Birthday</li>
\n
<li>Weekly Pay</li>
\n</ul>
\n
Learn more about who we are and the causes we support&nbsp;here 
\n
Apply now and find your home at Ashley!

Retail Sales Associate

<h3>Job Description</h3>
Director, Cyber and Digital Risk Management
Country: United States of America
Your Journey Starts Here:
Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.
An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!
The Difference You Make: The Director, Cyber and Digital Risk Management monitors activities to minimize the company's exposure to information security risks. Activities may include 2nd line of defense independent assurance over technical cyber risk analysis, risk identification and remediation. The incumbent shall support the preservation of digital trust and ensure that the oversight is adequate to minimize compliance and regulatory risk by resolving issues and ensuring adherence to industry good practice frameworks, company and legal standards. The Director is responsible for ensuring that the company's activities adhere to the necessary rules and regulations, and that the company complies with legal/regulatory statutes and jurisdictions, as they relate to the management of cyber and digital risks.
The Director, Cyber and Digital Risk Management at Santander US and Santander Bank NA is responsible for independent risk management and assurance activities over the assigned business area’s technology footprint covering Information Security, Cyber Resilience, Cyber Fraud and Data Security (incl. Retention and Disposal) as part of the second line of defense Technology Risk Management organization.
The incumbent develops and maintains an effective Information Security Risk oversight program that enables the assigned business area to comprehensively identify, assess, mitigate, manage, monitor and report technology risk, including performing technical risk reviews of identified domains.
This role is established in the second line of defense and requires collaboration across CISO, Data Office, IT, Operational Risk, Internal Audit and other relevant functional stakeholders within the organization in the management of Cybersecurity risks. An excellent understanding of the evolving regulatory landscape in the US and EU are vital for success in this role.
The day-to-day focus may vary depending on the requirements of the overall second line of defense program priorities directed by the Head of Technology Risk and may include: planned or ad-hoc technical risk review and challenge, review of Technology or Business initiatives, Ongoing risk monitoring activities, Risk reporting, development of technical risk framework and methodologies.
The team to support the oversight of cybersecurity risks will comprise of individuals aligned against the core coverage areas noted above. This is an individual contributor role but will require people and stakeholder management skills to operate effectively in a 2nd line of defense role in a matrix organization.
Key Responsibilities:
<ul>
<li>Establish themselves as the second line of defense subject matter expert for key stakeholders in the management of cybersecurity and technology risks across all operating entities</li>
<li>Prepare information to enable governance committees / working groups in the management oversight of cybersecurity and technology risks</li>
<li>Participate in relevant governance committees and working groups as a delegate of the Head of Technology, including the Operational Risk Committee, Technology Executive Working Group, Information Security &amp; Data Management Committee, Architectural Review Board, AI Enablement Working Group</li>
<li>Initiate timely escalations to the Sr. Director, Cyber &amp; Digital Risk and to the leadership team</li>
<li>Identify and assess cybersecurity risks and counsel business units managers, CISO and/or IT GRC stakeholders on risk management issues to ensure awareness and accountability for cybersecurity risks</li>
<li>Oversee ongoing oversight of the firm’s information risk footprint through ongoing monitoring, formal review and challenge activities, targeted risk reviews, technology policy and standard assurance, and other activities e.g., transformation review and challenge.</li>
<li>Contribute to the updating of existing policies and framework or develop new ones that steer the safe and sound adoption of technologies across the organization</li>
<li>Participate in the independent and ongoing risk oversight of key technology components of the firm’s digital transformation initiatives.</li>
<li>Implement and sustain independent risk oversight coverage of the cloud operating platform and vendor software development activities.</li>
<li>Work across the lines of defense to recommend strategies that effectively treat risks within the risk appetite</li>
<li>Monitor external trends and evaluate potential impacts to business strategy; provide documented analytical insights of the risk horizon, while ensuring a sound operational and compliance control environment through establishment of a system of effective and sustainable internal controls</li>
<li>Participate in evaluation of new products / Business changes / projects and assess related information risks and impact to the cybersecurity and technology risk profile</li>
<li>Participate in the evaluation and management of cybersecurity risks related to third-party suppliers involved in technology and business projects</li>
<li>Advises on remediation of regulatory findings, correction of any inconsistencies and monitors resolution.</li>
<li>Manage, oversee and contribute to targeted risk reviews designed to evaluate information risks and their effective and sustainable mitigation</li>
<li>Perform review and challenge of first line of defense risk management processes, data and outcomes (e.g. risk assessments, control evaluations, risk metrics, mitigation plans, risk acceptances etc.) and communicate risk opinions at various levels of management</li>
<li>Analyze risk data from various sources (e.g. external events, control deficiencies, risk register etc.) to identify and measure levels of risk, concentration, trends and patterns</li>
<li>Participate in the review and challenge of scenario for crisis management exercises, especially where there is a cyber component</li>
<li>Support process for constructive engagement across the Lines of Defense regarding differences or conflicts in risk appetite, risk metric determination or evaluation, issue severity or other areas of dispute</li>
<li>Own individual delivery timelines and develop materials to ensure second line of defense independent opinion appropriately represented during committee meetings, external exams and internal audits.</li>
<li>Ensure all activities and deliverables achieve their timeliness, quality and accuracy service levels.</li>
<li>Collaborate with other second line of defense functions such as Operational Risk, Model Risk, Compliance etc. on common priorities and strategic initiatives</li>
<li>Provides second line of defense leadership and subject matter expertise during response to major technology or cyber incidents including cyber-security related privacy events and coordinate second line of defense engagement and response of incident / crisis managers</li>
</ul>
 What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
<ul>
<li>Bachelor's Degree in a technical discipline or equivalent work experience: Computer Science, Information Technology, Information Systems, Information Security. Req</li>
<li>Master's Degree in related technical disciplines. Pref</li>
<li>Professional Certifications in Cybersecurity. Req.</li>
<li>Professional Certifications in Cloud Security (AWS, Azure). Pref</li>
</ul>
Work Experience: 
<ul>
<li>Practitioner and management experience in one or more areas of Cybersecurity Risks</li>
<li>Overall professional experience of 15+ years or more in cybersecurity risk management roles in a matrix organization</li>
<li>Experience in Cybersecurity risk consulting in the financial services sector, Cyber security audit, Chief Information Security Officer / Deputy or in a similar second line of defense role is highly preferred</li>
<li>Experience within a highly regulated environment such as the financial services industry and knowledge of the current and evolving regulatory landscape is necessary</li>
<li>Experience leading high performance teams</li>
</ul>
Skills and Abilities:
<ul>
<li>Strong understanding of technology infrastructure, information security, and enterprise resilience</li>
<li>Experience with developing and implementing technology &amp; cyber risk oversight programs, preferably in a 2nd or 3rd line of defense</li>
<li>Demonstrated leadership skills and ability to coordinate oversight activities across different teams</li>
<li>Knowledge of current and evolving regulatory requirements and industry best practices in technology and cybersecurity risk management</li>
<li>Strong Leadership Experience</li>
</ul>
Technical skills (incl. Tools):
<ul>
<li>Resilient Security Architecture</li>
<li>Identity and Access Management</li>
<li>Network / Firewall Management</li>
<li>Vulnerability and Patch Management</li>
<li>Cloud Security Architecture</li>
<li>Secure Application Development / Containerization</li>
<li>Encryption / Tokenization</li>
<li>Data Loss Prevention</li>
<li>Security Logging and Monitoring</li>
<li>Incident Detection and Response Management</li>
<li>Offensive Security</li>
</ul>
Competencies and Abilities:
<ul>
<li>Demonstrated expertise and track record in technology risk management segment, and ability to perform at an advanced level of competence.</li>
<li>Advanced knowledge of cyber risk management best practices and how to implement them.</li>
<li>Ability to engage effectively with both senior management and operational teams</li>
<li>A keen sense of risk anticipation with attention to details and an ingrained ability to connect the dots and challenge status quo</li>
<li>An execution and solution focused risk mindset with an ability to push the needle forward even with ambiguous or incomplete information</li>
<li>Ability to direct, train and guide peers, subordinates and management.</li>
<li>A team player who can coordinate and drive consensus among different teams and stakeholders having varying viewpoints</li>
<li>Ability to build relationships, influencing and negotiating across diverse stakeholders across the lines of defense, handle conflict resolution with other groups to ensure appropriate risk management decisions are made.</li>
<li>Ability to adjust to new developments/changing circumstances.</li>
<li>Ability to effectively communicate and build relationships with multiple levels of the organizational structure, including senior level management.</li>
<li>Ability to collaborate with multidisciplinary teams.</li>
<li>Ability to multi-task and adapt/adjust to multiple demands and competing priorities.</li>
<li>Ability to maintain and report on confidential information in an appropriate manner.</li>
<li>Ability to convey a sense of urgency and drive issues/projects to closure.</li>
<li>Ability to effectively interact with the executive management and vendors.</li>
<li>Ability to demonstrate sound judgement and critical thinking</li>
<li>Excellent written and oral communication skills.</li>
<li>Excellent analytical, organizational and project management skills.</li>
<li>Strong leadership, supervisory engagement skills.</li>
<li>Strong risk, process, and control validation and/or assessment skills</li>
</ul>
 Certifications:
<ul>
<li>Professional Certifications in Cybersecurity. Req.</li>
<li>Professional Certifications in Cloud Security (AWS, Azure). Pref</li>
</ul>
 It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
What Else You Need To Know:
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range
Minimum:
$123,750.00 USD
Maximum:
$225,000.00 USD
Link to Santander Benefits:
Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement: 
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions:
Frequent minimal physical effort such as sitting, standing&nbsp;and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights:
This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the ri...

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