<h3>Job Description</h3>
Job Description
DONOR GREETER
 

THE COMPANY: 
At Goodwill we aim to create a positive and fulfilling work environment with an emphasis on training and self-empowerment. With these tools in hand, our Team Members can excel in both their jobs and futures. Our Full Time Team Members can expect a consistent forty hour work week. Goodwill has many benefits including internal professional development opportunities, a generous Paid Time Off policy of three weeks in the first year of employment, a 24/7 Goodwill Paid phone access to a Doctor through Teladoc and many other attractive benefits listed below.
 
THE POSITION: 
Are you an active individual who enjoys fast-paced variety throughout the day? Do you thrive interacting with people? 
As a Donor Greeter, you will: 
<ul>
<li>Greet donors graciously and promptly within 10 seconds</li>
<li>Unload donations from vehicles and offer tax receipts to donors</li>
<li>Report an accurate daily donor count </li>
<li>Accurately sort and prepare donations for further processing </li>
<li>Provide world class customer service to all customers and donors</li>
</ul>

THE BENEFITS:
Medical, Dental, &amp; Vision Insurance, Employer Paid Life Insurance, 401K Retirement Plan with an Employer Match, Paid Time Off, 25% Store Discount, Teladoc copays covered by Goodwill, Access to a Life Coach, Training and Development Opportunities, Education Assistance and Incentives, Comprehensive Wellness Program with Incentives

THE QUALIFICATIONS: 
<ul>
<li>Excellent customer service skills</li>
<li>High school diploma or GED preferred</li>
<li>Prior experience in a retail environment preferred </li>
<li>Must be willing and able to work days, evenings, and weekends </li>
<li>Must be able to perform the essential functions of the job with or without accommodation</li>
</ul>

THE PHYSICAL REQUIREMENTS: 
<ul>
<li>Must be able to sit, stand, bend, and reach for extended periods of time</li>
<li>Must be able to lift, push, pull, carry or otherwise move up to 40 pounds with no support regularly </li>
</ul>

Donor Greeter- FT

<h3>Job Description</h3>
Job Description
 Join Our Housekeeping Team!
We are looking for dedicated and detail-oriented associates to join our hospitality team. If you take pride in creating a clean, welcoming, and comfortable environment, this is the perfect opportunity for you!
Position: Room Attendant.
Responsibilities:
<ul>
<li>
Clean and prepare guest rooms to the highest standards of cleanliness and comfort.
</li>
<li>
Change bed linens, replenish towels, and restock amenities.
</li>
<li>
Ensure all rooms are fresh, spotless, and guest-ready.
</li>
<li>
Report any maintenance issues or safety hazards to the supervisor.
</li>
<li>
Deliver excellent customer service with a positive attitude.
</li>
</ul>
Requirements:
<ul>
<li>
Previous housekeeping or hospitality experience preferred (but not required – we provide training!).
</li>
<li>
Strong attention to detail and reliability.
</li>
<li>
Ability to work independently and as part of a team.
</li>
<li>
Physical ability to stand, bend, and lift during shifts.
</li>
<li>
A positive and professional attitude.
</li>
</ul>
What We Offer:
<ul>
<li>
Competitive pay 
</li>
<li>
Friendly and supportive work environment 
</li>
<li>
Opportunities for growth in the hospitality industry 
</li>
<li>
Employee recognition and rewards 
</li>
</ul>

Housekeeping

<h3>Job Description</h3>
Job Description
Job Title: Desktop Support II
Job Location: RIS Administration
Division/Department: IT Infrastructure
Reports to: Infrastructure Manager
FTE: 1.00 Non-Exempt
 

Company Mission/Summary
 
Recognized and accredited by the American College of Radiology, Radiology and Imaging Specialists (RIS) prides itself on being a high-quality workplace that is supportive of you through teamwork and celebrating success. RIS has grown to be one of the leading radiology providers in Polk County since starting over 50 years ago. With more than 45 physicians and five imaging centers, our physicians, administration, and staff strive to be an independent radiology practice providing the community with high-quality, compassionate service utilizing leading-edge technology. As a growing company, you’ll find opportunities to strengthen and develop your career in healthcare with a team of supportive leaders. RIS is based in historic Lakeland Florida, with great community offerings such as outdoor recreational activities, excellent universities, award-winning community theaters, art museums, and more.

Job Summary
 
As a Desktop Support Technician Level II, you will play a pivotal role in providing advanced technical support to end-users, ensuring the smooth operation of desktops, laptops, peripherals, and software applications. You will be responsible for diagnosing and resolving complex hardware and software issues, performing system upgrades and migrations, and collaborating with Level 1 technicians to escalate and resolve issues efficiently. Your expertise in troubleshooting and customer service will contribute to maintaining high levels of user satisfaction and productivity.

Job Objectives
 
<ul>
<li>Establishes and maintains positive peer, leadership, and customer relationship, interacting positively and productively with teams across organizational lines.</li>
<li>Provide second-level technical support to end-users, resolving escalated issues in a timely manner.</li>
<li>Diagnose and troubleshoot technical issues, including network connectivity, hardware and software problems, and system failures.</li>
<li>Install, configure, and maintain computer systems, hardware, and software applications.</li>
<li>Collaborate with Tier 1 support and other IT staff to assist with problem resolution.</li>
<li>Respond to IT support tickets, phone calls, and emails promptly and professionally.</li>
<li>Document and track incidents and service requests using the ticketing system.</li>
<li>Perform system upgrades and patches as required.</li>
<li>Support and maintain IT infrastructure, including servers, network devices, and peripherals.</li>
<li>Assist with user training and orientation on new technology and software applications.</li>
<li>Ensure security and privacy of systems, data, and network access.</li>
</ul>
<ul>
<li>Participate in on-call rotation and respond to critical system outages or issues outside of regular business hours.</li>
</ul>
<ul>
<li>Maintains professional skills and stays informed of changes in the healthcare industry, regulations, vendor technology and impacts on assigned systems.</li>
<li>Performs other duties as assigned.</li>
</ul>

Education and Experience

<ul>
<li>Bachelor’s degree in information technology, Computer Science, or a related field; or equivalent work experience.</li>
<li>Experience with Active Directory and O365 is preferred.</li>
<li>Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are a plus.</li>
</ul>

Skills &amp; Qualifications

<ul>
<li>Proven experience as a Helpdesk Technician or similar role in an IT support environment.</li>
<li>Solid knowledge of IT systems and applications, including Windows operating systems, Microsoft Office Suite, and basic network protocols.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to work independently and as part of a team in a fast-paced environment.</li>
</ul>

Physical Requirements
 
<ul>
<li>Position may require some travel between associated clinics and off-site departments. </li>
<li>Ability to sit or stand for prolonged periods.</li>
<li>Normal hand eye coordination and manual dexterity.</li>
<li>Ability to lift up to 50 lbs. </li>
<li>Ability to distinguish letters and symbols.</li>
<li>Ability to respond quickly to sounds.</li>
<li>Clarity of vision at close distances (20 inches or less) and far distances (20ft or more).</li>
</ul>
 
Radiology and Imaging Specialists is an equal opportunity employer and values diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Desktop Support 2

<h3>Job Description</h3>
Job Description
Summary 
The Manager of Membership Group Engagement supports the success of member groups by coordinating engagement initiatives, partnering with volunteer leaders, and ensuring consistent, mission-aligned experiences. This role serves as a key point of contact for member group leaders, providing guidance, resources, and operational support to foster participation and connection.
The Manager collaborates with internal teams to implement group engagement programs, monitor participation, and identify opportunities to strengthen group effectiveness and member experience. This role requires strong organization, communication, and a commitment to supporting volunteer-led communities. 
 
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. 
Leadership, Skill Elevation &amp; Team Development
<ul>
<li>Lead, coach, and develop a team of associates who support administrators managing group memberships, enterprise licenses, seat-based programs, and organizational access.</li>
<li>Build the team’s capability to communicate confidently with administrators at all levels, from program coordinators to senior executives within member firms.</li>
<li>Strengthen associates’ consultative skills, enabling them to guide administrators through account management, renewals, onboarding workflows, and program optimization.</li>
<li>Create training programs that enhance sales awareness, enabling associates to identify upsell opportunities such as additional seats, expanded licenses, or upgraded benefits.</li>
<li>Foster a culture of professionalism, ownership, continuous learning, and proactive problem-solving across all administrator interactions.</li>
</ul>
Service Delivery, Relationship Building &amp; Administrator Satisfaction
<ul>
<li>Ensure the team provides exceptional service to organizational administrators, delivering accurate, efficient, and executive-ready communication across all channels.</li>
<li>Promote one-call/one-touch resolution, reducing administrative effort and enabling frictionless management of organizational rosters, benefits, and digital access.</li>
<li>Serve as point of escalation for complex administrator inquiries, demonstrating strong executive presence and relationship stewardship.</li>
<li>Maintain high CSAT, NPS, and relationship health scores for organizational accounts, using feedback to drive improvements.</li>
<li>Guide associates in building trusted advisor relationships that strengthen organizational loyalty and increase program adoption.</li>
</ul>
Group Program Administration, Seats &amp; License Management
<ul>
<li>Oversee the full lifecycle of group membership programs, including onboarding, setup, renewal planning, and ongoing roster management.</li>
<li>Ensure accurate administration of organizational rosters, including adding/removing members, assigning seats, granting access credentials, and managing data integrity.</li>
<li>Develop and optimize workflows for seat utilization, helping administrators ensure full use of licenses and identify gaps or expansion opportunities.</li>
<li>Collaborate with Finance, Sales, and Membership teams to support invoice processing, contract terms, and renewal timelines for group accounts.</li>
<li>Educate administrators on program features, entitlements, digital tools, and self-service capabilities, increasing adoption and reducing inquiries.</li>
</ul>
Sales Orientation, Wallet-Share Growth &amp; Upsell Support
<ul>
<li>Equip associates to recognize organizational growth signals, such as unused benefits, expanding headcount, or increased engagement—leading to upselling conversations.</li>
<li>Develop scripts and coaching models for value-based selling, positioning additional seats, upgraded licenses, learning programs, certifications, or enterprise solutions.</li>
<li>Oversee proactive outreach to administrators for renewals, roster expansion, underutilized seats, onboarding campaigns, and engagement initiatives.</li>
<li>Partner closely with Sales/Account Management teams to ensure seamless handoffs and to support expansion and retention strategies for organizational clients.</li>
<li>Analyze organizational utilization data and engagement patterns to identify new wallet-share opportunities and improve retention rates.</li>
</ul>
Root-Cause Elimination, Trend Identification &amp; Experience Improvement
<ul>
<li>Lead structured root-cause analysis for recurring issues related to roster management, digital access, seat allocation, billing, or program understanding.</li>
<li>Work cross-functionally with Digital, Product, IT, and Operations teams to resolve systemic issues affecting group program administration and administrator experience.</li>
<li>Identify trends in administrator inquiries, developing recommendations to simplify processes, update digital tools, eliminate friction, and improve program clarity.</li>
<li>Drive continuous improvement projects that reduce inquiry volume, minimize manual interventions, and enhance administrator and member experiences.</li>
<li>Maintain and enhance knowledge bases, SOPs, training guides, and self-service resources so administrators have clear, intuitive tools for managing their organizational accounts.</li>
</ul>
 
CORE COMPETENCIES
Education &amp; Experience
<ul>
<li>Typically, 5+ years’ experience</li>
<li>Bachelor’s degree required.</li>
</ul>
Member Group Support &amp; Engagement
<ul>
<li>Supports member group participation, connection, and overall engagement.</li>
<li>Ensures consistent, positive experiences across member groups.</li>
<li>Responds to group needs and inquiries in a timely, service oriented manner.</li>
</ul>
Volunteer Partnership &amp; Support
<ul>
<li>Serves as a primary point of contact for member group leaders and volunteers.</li>
<li>Provides guidance, tools, and resources to support volunteer-led activities.</li>
<li>Builds strong, respectful relationships with diverse volunteer leaders.</li>
</ul>
Data &amp; Reporting
<ul>
<li>Tracks engagement metrics, participation, and feedback.</li>
<li>Maintains accurate records and prepares reports to inform decision-making.</li>
<li>Uses data to identify trends and opportunities for improvement.</li>
</ul>
Communication, Stakeholders &amp; Visibility
<ul>
<li>Communicates &amp; teams across functions.</li>
<li>High-level proficiency in critical communication skills.</li>
<li>Strengthens and fosters internal and external relationships.</li>
<li>Speaks to smaller groups in area of specialty.</li>
</ul>
Analytical Thinking &amp; Problem Solving
<ul>
<li>Manages and resolves operational, functional and organizational problems.</li>
<li>Solves complex problems by taking a new perspective on existing solutions; exercises judgement based on the analysis of multiple sources of information. </li>
</ul>
Knowledge &amp; Skills
<ul>
<li>Requires understanding and application of procedures and concepts within own discipline and basic knowledge of other disciplines. </li>
<li>Anticipates business and regulatory issues; recommends product, process or service improvements that will elevate and distinguish The IIA.</li>
<li>Key skills: industry knowledge, talent management, problem solving, communication.</li>
</ul>
Supervisory Responsibilities 
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Language Skills 
Ability to respond to common inquiries or complaints from members, customers, volunteers, and individuals in the broader business community. Ability to consolidate data from a wide variety of sources, interpret its meaning, and present such information in a meaningful way to top management and/or volunteers. 
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills 
Expert ability to work in a computerized environment with knowledge of Microsoft Office products. Web-related computer skills listed above.
Physical Demands 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk and sit. Specific vision abilities required by this job include close vision, distance vision and color vision.
Work Environment 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
This position will require work in our Headquarters office in Lake Mary, FL 40% of the time.

Manager, Member Group Engagement

<h3>Job Description</h3>
Job Description
Job Title: Direct Support Professional (DSP)
Location: Trumball and Hamden CT
Company: Resources for Human Development
Employment Type: Full-Time 
We have one full time shift available: awake overnights Thursday through Saturday 8 pm to 8 am 
Ask us about the part time position here, too!
About Us:
At RHD, we are dedicated to empowering individuals with disabilities to live fulfilling and independent lives. Our team is passionate about providing compassionate care and support tailored to each person's unique needs. We are currently seeking motivated and caring individuals to join us as Direct Support Professionals.
Job Summary:
RHD CT is opening an innovative new program designed to maximize our individual's independence and privacy. The first few months of employment you will be present at our group home in Trumball. With careful planning and support you will then work from our Hamden office providing remote support to the individuals at the group home. 
As a Direct Support Professional, you will play a crucial role in enhancing the quality of life for individuals with disabilities. Your responsibilities will include assisting clients with daily living activities, promoting independence, and providing emotional support and companionship. 
Key Responsibilities:
<ul>
<li>Support clients in daily living activities, including personal care, meal preparation, and household management.</li>
<li>Foster a positive and respectful relationship with clients while promoting their independence and personal choices.</li>
<li>Assist clients in developing skills for everyday living and participate in social and recreational activities.</li>
<li>Document client progress and maintain accurate records of care and support provided.</li>
<li>Communicate effectively with clients, families, and other team members to ensure coordinated care.</li>
</ul>
 
Qualifications:
<ul>
<li>High school diploma or equivalent; further education in a related field is a plus.</li>
<li>Previous experience in direct support, caregiving, or a related field preferred.</li>
<li>Compassionate and patient demeanor with a genuine desire to help others.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Valid driver's license and reliable transportation (if required for the position).</li>
<li>CPR and First Aid certification (or willing to obtain).</li>
</ul>
Why Join Us?
<ul>
<li>Competitive salary and benefits package.</li>
<li>Opportunities for professional development and advancement.</li>
<li>A supportive and caring work environment.</li>
<li>The chance to make a meaningful difference in the lives of others.</li>
</ul>

DIRECT SUPPORT PROFESSIONAL-HOURLY

<h3>Job Description</h3>
Job Description
Join the Epic Team at Woodie's Wash Shack!
Now Hiring: Customer Service Associate – Sun City
Starting at $15.00 an hour + Incentive Programs 
(Must be 18 years old or older)
Woodie’s Wash Shack is all about opportunity—to be a part of a team, build relationships with customers, and have fun in a vibrant, surf-culture-themed environment. With new locations on the horizon, Woodie’s is the perfect place to grow and pursue your career goals in a supportive and fun environment that celebrates success and encourages personal development. Join Us! And be a part of something EPIC!
What You Will Do:
Join our mission: To make a difference in the lives of others by providing an oasis of EPIC amounts of courtesy, clean, fun, and opportunity!
<ul>
<li>Engage in customer service excellence, recommending memberships and services that meet their needs.</li>
<li>Build trusting relationships with our customers, handling customers vehicles with care and ensuring their vehicles shine!</li>
<li>Maintain site cleanliness and operational efficiency of our location including routinely restocking offered amenities and facility upkeep.</li>
<li>Load and align customers’ vehicles into the car wash tunnel, ensuring proper equipment retraction and supervision of vehicle safety and security.</li>
<li>Ensure compliance with all health, safety, and security protocols including appearance expectations.</li>
</ul>
Who You Are:
<ul>
<li>Ability to thrive in a fast-paced environment with interest in being active outdoors in various weather conditions.</li>
<li>An outgoing individual with strong interpersonal and listening skills, able to connect effortlessly with customers.</li>
<li>An always-smiling person who takes pride in their work and strives for excellence in every task.</li>
<li>High-energy team player who is eager to meet objectives and support their team members.</li>
<li>Upon receiving an offer, selected candidates must undergo a pre-hire background check.</li>
</ul>
What Motivates Our Team:
<ul>
<li>Competitive pay starts at $15.00 per hour with additional earning potential through incentive programs. Our top performers are making on average an extra $5-$10/hour right now!</li>
<li>Flexible scheduling to accommodate your lifestyle.</li>
<li>Extensive training and development opportunities, encouraging career growth—many of our leaders started as CSAs!</li>
<li>Full suite of benefits including medical, dental, and vision insurance, 401(k) programs available, paid time off accrual starting day one, and more!</li>
<li>Enjoy free car washes weekly and participate in team events that celebrate our culture and success.</li>
</ul>
Travel requirements: 
This position is based at a Wash Shack location and requires travel to and from work and home. The position may require travel to and from field store locations or other locations as necessary and would normally equate to less than 10% of the employee’s time.
Physical demands:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, employees are regularly required to stand and/or walk for long periods of time. Employees are frequently required to stoop, kneel, crouch, or crawl. They must be able to lift and/or move up to 50 pounds. Specific vision abilities required by this job include depth perception.
Ready to Ride the Wave? Apply now and discover a career full of opportunities at Woodie's Wash Shack. Your journey to an exciting future starts here!
Apply Today: CAREERS - Woodie's Wash Shack (woodieswash.com)
Woodie's Wash Shack is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We participate in the E-Verify system nationwide.

Woodie's Wash Shack - Customer Service Associate

<h3>Job Description</h3>
Job Description
Job Title: Donation Center Attendant (DCA)
Department: Donation Center
Reporting to: DC Manager
Date: 8/2018
Position Status: Updated
FLSA Status: Non-Exempt (Hourly)
Job Summary:
The Donation Center Attendant (DCA) works in the Goodwill Donation Centers. The DCA is responsible for delivering excellent customer service to every donor who visits the Goodwill Donation Center. The DC Attendant will greet each donor, remove the donations from the donors’ vehicle and offer each donor a receipt and thank the donor for donating.
Minimum Qualifications:
Education
High School or GED preferred.
Experience
Minimum of 2 years prior retail sales/customer service experience preferred.
Licensure, Certification, and/or Registration
Valid Driver's License
Other
<ul>
<li>Must like to interact with people and be driven to succeed</li>
<li>Must have excellent communication skills</li>
<li>Energy and enthusiasm to help others</li>
<li>An openness to learn and be a team player</li>
<li>An excitement for a career in retail</li>
<li>Able to handle customer service relations</li>
<li>Must be able to read and comprehend</li>
<li>Able to regularly lift up to 50 pounds</li>
<li>Must have reliable transportation</li>
</ul>
Job Duties
Essential Duties
% of Time
<ul>
<li>Ensures excellent customer/donor relations by maintaining the highest standards of customer service as outlined by the customer service manual.</li>
</ul>
100%
<ul>
<li>Responsible for providing an exceptional customer service experience through proactively engaging with and working to make the customer satisfied in every interaction. </li>
</ul>

<ul>
<li>Greets donors and receives merchandise, providing the donor with a receipt, if desired.</li>
</ul>

<ul>
<li>Completes housekeeping tasks to ensure a clean, safe, friendly work area. Identifies the need for supplies.</li>
</ul>

<ul>
<li>May be required to travel to other donation centers on an as-needed basis.</li>
</ul>

<ul>
<li>Other duties as assigned</li>
</ul>

Supervisory/Decision making Authority
Does the position require customary supervision and management of at least 2 or more full-time employees? ☐ Yes ☒ No
Enter the number of direct reports and their position titles: None
 
PHYSICAL REQUIREMENTS: 
Required 
<ul>
<li>Standing</li>
<li>Walking</li>
<li>Lifting (Up to 50lbs)</li>
<li>Carrying (Up to 50lbs)</li>
<li>Kneeling</li>
<li>Pushing/Pulling </li>
<li>Bending/Stooping</li>
<li>Reaching</li>
<li>Turning</li>
<li>Repetitive Motions</li>
<li>Must have reliable transportation</li>
</ul>
Preferred
<ul>
<li>Reading</li>
<li>Color Recognition</li>
<li>Professional appearance</li>
</ul>
 
 


HAZARDS:
<ul>
<li>Housekeeping and/or cleaning agents</li>
<li>Proximity to moving mechanical parts</li>
</ul>
SKILL REQUIREMENTS:
Required
<ul>
<li>Ability to meet highest level of customer satisfaction</li>
<li>Attention to detail and organization</li>
<li>Respectful customer relationships</li>
<li>Reliable, responsible, and dependable, and ability to fulfill obligations.</li>
<li>Reasoning and logic </li>
<li>Sensitivity to service population’s cultural and socioeconomic characteristics</li>
<li>Positive Attitude</li>
<li>Ability to respond to customer correspondence in an appropriate manner.</li>
</ul>
Preferred
<ul>
<li>Verbal communication (including telephone)</li>
<li>Written communication (including composition)</li>
<li>Team-oriented and collaborative interpersonal relationships </li>
<li>Ability to be sensitive to others' needs and feelings and being understanding and helpful on the job</li>
<li>Ability to accept feedback while dealing calmly and effectively with stressful situations.</li>
<li>Ability to maintain professional composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.</li>
</ul>

Donation Center Attendant - FT Racetrack Rd/ Bartram Springs

<h3>Job Description</h3>
Job Description
Job Title: Planner, Forecast Analyst &amp; Demand
Department: Planning / Supply Chain / Operations Reports to: Senior Manager, Strategic Planning 
Position Summary
The Planner, Forecast Analyst &amp; Demand is responsible for supporting demand planning, forecasting, and data analysis activities to ensure accurate planning and informed decision-making across the organization. This role plays a key part in analyzing historical data, building forecasts, supporting ERP-driven planning processes, and delivering insights that help the business operate efficiently and grow sustainably. The ideal candidate is highly detail-oriented, analytical, and experienced in forecasting methodologies, advanced Excel reporting, and ERP systems.
 
Key Responsibilities
<ul>
<li>Develop, analyze, and maintain demand forecasts and planning models to support business needs.</li>
<li>Analyze historical data, trends, and patterns to improve forecast accuracy and planning assumptions.</li>
<li>Prepare and maintain reports, dashboards, and planning tools using advanced Excel (formulas, pivot tables, reporting).</li>
<li>Support forecasting and planning activities within ERP systems (SAP S/4, MRP, ERP3, or similar).</li>
<li>Collaborate with cross-functional teams to align forecasts with operational and business strategies.</li>
<li>Identify risks, gaps, and opportunities within planning data and recommend actionable solutions.</li>
<li>Support continuous improvement initiatives related to planning, forecasting, and data accuracy.</li>
<li>Ensure data integrity, consistency, and accuracy across planning systems and reports.</li>
<li>Assist with ad hoc analysis and planning-related projects as needed.</li>
</ul>
 
Education, Knowledge, and Experience
<ul>
<li>Bachelor’s degree required.
<ul>
<li>Associate or Bachelor’s degree in Engineering, Business Administration, Economics, Finance, or a related field.</li>
</ul>
</li>
<li>4–7+ years of related professional experience in planning, forecasting, or data analysis roles.</li>
<li>5–10 years of experience in forecasting and planning functions preferred.</li>
<li>Strong experience using Excel at an advanced level, including formulas, reports, and pivot tables.</li>
<li>Experience working with ERP systems, such as SAP S/4, MRP, ERP3, or similar platforms.</li>
<li>APICS or other forecasting-related certifications preferred.</li>
<li>Strong understanding of data analysis methods used to support business strategy, performance, and growth.</li>
<li>Advanced proficiency in Microsoft Office, particularly Excel.</li>
<li>Strong data analytics skills with a high level of attention to detail.</li>
</ul>
 
Skills &amp; Competencies
<ul>
<li>Highly detail-oriented with strong analytical and problem-solving skills.</li>
<li>Ability to interpret complex data and translate it into actionable insights.</li>
<li>Strong organizational and time-management skills.</li>
<li>Ability to work independently and manage multiple priorities.</li>
<li>Strong communication skills, both written and verbal.</li>
<li>Comfortable working in a data-driven, fast-paced environment.</li>
</ul>
 
Assessment &amp; Testing Requirements
Candidates selected for this role will be required to complete the following assessments:
<ul>
<li>Detail-Oriented Assessment (process aligned with the previous Data Master position).</li>
<li>Advanced Excel Assessment.</li>
<li>Advanced English Proficiency Test.</li>
<li>Internal Planning / Forecasting Tool Assessment (conducted by the Planning team).</li>
</ul>

Planner, Forecast Analyst & Demand

<h3>Job Description</h3>
Job Description
 
We're currently searching for a Customer Service Rep for International Sales in Davie, FL. Please see below the job description.
 
Qualifications
<ul>
<li>Associate's degree or Bachelor’s degree (preferred)</li>
<li>Bilingual English- Spanish</li>
<li>2- 5 years’ experience in customer service</li>
<li>Strong computer skills (Microsoft Word, Excel, Outlook)</li>
<li>Strong communication skills</li>
<li>Able to accept criticism and show desire to learn and improve</li>
<li>Able to multitask</li>
<li>Works well in a fast-paced environment</li>
</ul>
 
Essential Functions and Responsibilities
<ul>
<li>Provides sales support for International Sales Business Developer</li>
<li>Develops written quotations for current and prospective customers detecting customer needs and obtaining basic information internally to facilitate the quotation process</li>
<li>Requests internally samples to send to existing customers and new leads</li>
<li>Answers specific questions regarding products and their benefits, order status, packaging, registration issues and/or lead times.</li>
<li>Supports the marketing department in the preparation of international tradeshows (materials, promotional items, etc.)</li>
<li>Prepares monthly reports (invoicing, summary of quotes sent, samples, etc.)</li>
<li>Responsible for preparing Letter of Credit documentation in liaison with the Accounting and Shipping Department</li>
<li>Maintains accurate records for each customer (quotes, prices, packaging, specifications, complaints)</li>
<li>Responsible for the processing and data entry of orders and invoicing using Visual software</li>
<li>Keeps open communication with Manufacturing and Packaging Department, Laboratory, Registration, Regulatory Affairs, Graphic Design and other departments as needed.</li>
<li>Follow up on the Registration Process and payment of Registration fees with each customer</li>
<li>Expedites the resolution of customer problems and complaints</li>
<li>Requests codifications for Master Formulas for finished Products</li>
<li>Supports inventory control of customer supply materials</li>
<li>Supports management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new development of products and services</li>
<li>Supports in the development of new products in liaison with R&amp;D in the development of the new products to be launched every year</li>
<li>Contributes to team effort by accomplishing related results as needed. Works well with others, cooperating and supporting co-workers.</li>
<li>Provides feedback to management regarding customers</li>
<li>Assists in special projects from International Sales Department</li>
<li>Performs other functions as requested by the immediate Supervisor</li>
</ul>

Customer Service Representative (Eng/Spa)

<h3>Job Description</h3>
Job Description
 
 
Job Description: 

JOB TITLE
Teacher 
PROGRAM
Refugio Unaccompanied Children Shelter 
REPORTS TO
Program Director 
SALARY
 $55,603.00
LOCATION
 Tampa, FL
JOB TYPE
Full-Time - Temporary
WORK SCHEDULE
Five Days per week, 40 Hours per week, 12 Months per year 

General Description
Teachers promote and advance the social, emotional, physical, linguistic, and cognitive development and learning of infants and toddlers.  Teachers are expected to provide a successful, safe, and supervised educational setting in the classroom and outdoor play areas; develop individual goals for children, provide on-going assessment on progress and facilitate transition into educational setting.   Teachers encourage parent engagement in the development and growth of their child. In addition, teachers are expected to complete a professional development plan that may include university credentials. 

About You
The ideal candidate for our program is:   
<ul>
<li>A self-motivated and dedicated person who is excited and passionate about helping infants, toddlers, and families grow in development and in education.  </li>
<li>You are a personable, energetic, and empathetic leader who can manage multiple staff, managers, and multiple projects in a prior project in a prioritized manner to meet our internal Urban Strategies goals of all current Head Start Performance Standards.  </li>
</ul>

Minimum Qualifications
<ul>
<li>BA/BS Degree in Child Development with Infant and Toddler Development</li>
<li>Minimum two (2) years of successful experience as an infant/toddler teacher or caregiver - 12 grades.</li>
<li>Basic computer skills</li>
<li>Florida State Teacher Certification </li>
<li>Must be certified in teaching English as a Second Language or Teaching English to Speaker of other Languages.</li>
<li>Must be able to work flexible hours, holidays, and weekends.</li>
<li>Able to supervise clients indoors and outdoors.</li>
<li>Must have a Valid Driver’s License, Personal Vehicle, and Liability Insurance required.</li>
<li>Bilingual (English/Spanish)</li>
</ul>
Preferred Qualifications
<ul>
<li>Knowledge of Early Childhood Education models and standards.</li>
<li>Bachelors degree in the field of Education, Kinesiology, Elementary/ Early Childhood Education. </li>
<li>Master’s degree in Education</li>
</ul>



What You’ll Be Doing
<ul>
<li>Provide direct education formation to one cohort of youth.</li>
<li>Maintain sensitivity to the culture of each youth.</li>
<li>Focus educational interventions on the initial outcomes of educational assessment conducted when each youth is admitted to the program.</li>
<li>Attend and monitor education field trips.</li>
<li>Attend required staff meetings and trainings.</li>
<li>Upon request, this role may be required to travel with UAC, 14 and under, to locations in the United States.</li>
<li>Other duties as assigned.</li>
</ul>

 About Urban Strategies
 Urban Strategies exists to equip, resource and connect faith- and community-based organizations so that all children and families can reach their full potential. Headquartered in Washington, D.C., our team serves in the U.S. mainland, Puerto Rico, and Central America. 
 
COMPANY CULTURE
Our work is driven by our three core values: 
<ol>
<li>Authentic Relationships are foundational to our work and move beyond a transactional nature to truly know people. They serve as opportunities for mutual development and growth and are based on the belief that all people have inherent dignity and worth.</li>
<li>Servant Leadership is rooted in an other-centric mindset that informs the way one leads and builds up individuals, families, and communities.</li>
<li>Intentional Compassion describes a deliberate commitment to understand, formulate strategic responses, and activate others to reach their full potential. </li>
</ol>
BENEFITS
<ul>
<li>Remote work for eligible positions.</li>
<li>Urban Strategies offers a comprehensive benefits package including medical, dental, and vision coverage. In addition to these benefits, we provide company-paid life and disability insurance.</li>
<li>401K matched contributions up to 4%.</li>
<li>Employee Assistance Program.</li>
<li>Vacation time is generous but varies depending on program and position. </li>
<li>9 Sick Days and 11 Holidays.</li>
<li>Every teammate gets long and short-term disability free.</li>
<li>Positions that require laptops, the company provides one.</li>
<li>Positions that require cellphone, company issues one.</li>
</ul>

PERKS
<ul>
<li>Meaningful employee engagement programs.</li>
</ul>
OTHER
<ul>
<li>Employment is conditional pending satisfactory results of all required tests and background checks. For any inquiries about background checks, visit <a href="https://info.flclearinghouse.com" target="_blank">https://info.flclearinghouse.com</a> </li>
</ul>


Urban Strategies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, sexual orientation, disability, or other legally protected classifications under applicable federal, state and local legal protections. 

To apply: 
Please visit <a href="http://www.urbanstrategies.us/careers" target="_blank">www.urbanstrategies.us/careers</a>
Contact us with any questions at Recruiting at symbol urbanstrategies.us 
 Equal Opportunity Employer

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