Omni Fort Lauderdale Hotel
The Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel has over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views.
JOB PURPOSE: To wait on tables promptly, courteously, and to serve the guest in any way possible.
ESSENTIAL JOB FUNCTIONS:
QUALIFICATIONS:
ENVIRONMENT & POSITION ANALYSIS:
TOOLS & EQUIPMENT:
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
The Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel has over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views.
JOB PURPOSE: To wait on tables promptly, courteously, and to serve the guest in any way possible.
ESSENTIAL JOB FUNCTIONS:
- To follow, enforce, comply and adhere to all Barchetta rules, policies, procedures, standards and recipes always.
- Greet guests when entering the restaurant with a pleasant smile and superior customer service.
- Set tables according to type of event and service standards.
- Take orders and answer questions/offer suggestions on both food and beverage menu selections, and daily specials.
- Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests.
- Record transaction in MICROS system at time of order, and adhere to cash handling standards.
- Check in with guests to ensure satisfaction with each food course and/or beverage.
- Present accurate check to guest and process payment.
- Maintain cleanliness of work areas throughout the day.
- Clean and set up tables.
- Polish and clean the water glasses in his/her assigned station before opening hours.
- Station set-up and breakdown/side-work.
- Perform any other duties as assigned by the restaurant manager.
- Be pleasant, smile and greet all guests, using surnames when obtained.
QUALIFICATIONS:
- Minimum 1-year serving experience.
- Developed knowledge of wine, spirits, and beer with experience selling and presenting wines.
- Previous cash handling experience required.
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers.
- Ability to accurately and efficiently input information into MICROS.
- Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
- Ability to work cohesively with co-workers both within and outside of your department.
- Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment.
- Excellent customer service, service recovery and problem-solving skills.
- Must be able to work a variety of shifts, including weekends and holidays.
ENVIRONMENT & POSITION ANALYSIS:
- Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
- Position requires frequent bending, reaching overhead, twisting, and consistent use of hands and arms.
- Must be able to stand and walk for an extended period or for an entire work shift in indoor/outdoor environments.
TOOLS & EQUIPMENT:
- Micros terminal, printer, food and beverage items.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.