field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

city

state

<h3>Job Description</h3>
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. 
**Qualified candidates must be based in Lee, Collier, Hendry or Glades counties in the state of Florida. This position involves travel for fieldwork, including in-home visits.**
Position Purpose: Develops, assesses, and facilitates complex care management activities for primarily mental and behavioral health needs members to provide high quality, cost-effective healthcare outcomes including personalized care plans and education for members and their families related to mental health and substance use disorder.
<ul>
<li>Evaluates the needs of the member via phone or in-home visits related to the resources available, and recommends and/or facilitates the care plan/service plan for the best outcome, which may include behavioral health and social determinant needs</li>
<li>May perform telephonic, digital, home and/or other site visits outreach to assess member needs and collaborate with resources</li>
<li>Develops ongoing care plans for members with high level acuity and works to identify providers, specialists, and community resources needed for care including mental health and substance use disorders</li>
<li>Coordinates as appropriate between the member and/or family/caregivers, community resources, and the care provider team to ensure identified services are accessible to members</li>
<li>Monitors care plans/service plans and/or member status and outcomes for changes in treatment side effects, complications and clinical symptoms and provides recommendations to care plan/service plan based on identified member needs</li>
<li>Facilitates care coordination and collaborates with appropriate providers or specialists to ensure member has timely access to needed care or services</li>
<li>Collects, documents, and maintains member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators</li>
<li>Provides education to members and their families on procedures, healthcare provider instructions, treatment options, referrals, and healthcare benefits, which may include behavioral health and social determinant needs</li>
<li>Provides feedback to leadership on opportunities to improve and enhance care and quality delivery for members in a cost-effective manner</li>
<li>Performs other duties as assigned.</li>
<li>Complies with all policies and standards.</li>
</ul>
Education/Experience: Requires a Master's degree in Behavioral Health or Social Work or a Degree from an Accredited School of Nursing and 2 – 4 years of related experience. License/Certification:
Licensed Master's Behavioral Health Professional (e.g., LCSW, LMSW, LMFT, LMHC, LPC) or RN based on state contract requirements with BH experience required
For Sunshine Health (FL) Only: Employees supporting Florida's Children’s Medical Services must Hold a Master’s degree in social work or related field and have one year of related professional pediatric care experience. May require up to 80% local travel required
Pay Range: $55,100.00 - $99,000.00 per year
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
 Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Care Manager

<h3>Job Description</h3>
Sr. Associate, Technology Risk Management
Country: United States of America
Your Journey Starts Here:
Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.
An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!
The Difference You Make:
The Senior Associate, Technology Risk Management within the Technology and Information Risk Management organization reports to the Senior Director - Technology Risk Management and is responsible for ongoing oversight, assessment, management and reporting of technology and cybersecurity risks across all operating entities. This role is established in the second line of defense and requires collaboration across IT, CISO, Data Office, Operational Risk, Internal Audit and other relevant functional stakeholders within the organization in the management of Technology risks. An excellent understanding of the evolving regulatory landscape in the US and EU are vital for success in this role.
The day-to-day focus may vary depending on the requirements of the overall second line of defense program priorities directed by the Head of Technology Risk and may include: planned or ad-hoc technical risk reviews, technical review of IT and Security architectures, review and challenge activities of IT or Business initiatives, Risk reporting, development as well as review and challenge of technical risk framework and methodologies.
Essential Functions: 
<ul>
<li>Establish themselves as the second line of defense subject matter expert on technology risk management</li>
<li>Identify and assess technology risks ensure awareness and accountability for their management</li>
<li>Design and execute independent testing and assurance of technical domains</li>
<li>Participate in the independent and ongoing risk oversight of key technology components of the firm’s business and strategy initiatives.</li>
<li>Participate in evaluation of new products / Business changes / projects and assess related technology risks and impact to the technology risk profile</li>
<li>Participate in the evaluation and management of risks related to third-party suppliers involved in technology projects</li>
<li>Perform review and challenge of first line of defense risk management processes, data and outcomes (e.g. risk assessments, control evaluations, risk metrics, mitigation plans, risk acceptances etc.)</li>
<li>Analyze IT risk data from various sources (e.g. external events, control deficiencies, risk register etc.) to identify and measure levels of risk, concentration, trends and patterns, drive automation, risk analytics &amp; aggregation and risk visualization</li>
<li>Support process for constructive engagement across the Lines of Defense regarding risk appetite, risk metric determination or evaluation, issue management and action plans</li>
<li>Advises on remediation of regulatory findings, correction of any inconsistencies and monitors resolution</li>
<li>Prepare information to enable governance committees / working groups in the management oversight of technology risks</li>
<li>Initiate timely escalations to the Technology Risk leadership team</li>
<li>Work across the lines of defense to recommend strategies that effectively treat risks within the risk appetite</li>
</ul>
 What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education: 
<ul>
<li>Bachelor's Degree in a technical discipline or equivalent work experience: Computer Science, Information Technology, Information Systems, Information Security. Req</li>
<li>Master's Degree in related technical disciplines. Pref</li>
<li>Professional Certifications in one or more domains of technical expertise. Req.</li>
</ul>
Work Experience: 
<ul>
<li>Practitioner experience in Technology or Cybersecurity risk management with an ability to lead technical risk assessments, identify and assess risks, document findings and opinions, and develop risk reporting</li>
<li>Good understanding of regulatory requirements e.g. FFIEC, FDIC, OCC requirements and industry frameworks and practices e.g. COBIT, ITIL, ISO, NIST 800-53, CSA-CCM v4, Fed Ramp, CIS Benchmarks</li>
<li>Overall professional experience of 10+ years or more in technology risk audit &amp; assurance or a technology risk management role in a matrix organization</li>
<li>Experience within a highly regulated environment such as the financial services industry</li>
<li>Master's Degree in related technical disciplines. Pref</li>
<li>Professional Certifications in one or more domains of technical expertise. Req.</li>
</ul>
Technical Skills: 
<ul>
<li>IT Service Management domains e.g. IT Change Management, IT Capacity Management, IT Incident Management, IT Release Management</li>
<li>Software Development Lifecycle (SDLC)</li>
<li>IT Asset Management and Shadow IT (End User Computing)</li>
<li>Networks and Communication Systems</li>
<li>Virtualized infrastructure</li>
<li>Payments technology e.g. SWIFT, Fedline etc.</li>
<li>Advanced levels of proficiency in MS Excel and Powerpoint</li>
<li>High levels of proficiency with data visualization and reporting tools such as PowerBI and/or Tableau</li>
<li>Working knowledge of the Python ecosystem, including best practices (Pref)</li>
</ul>
Competencies and Abilities: 
<ul>
<li>Demonstrated expertise and track record in the design and assessment of technology controls across multiple technical domains, and ability to perform at an advanced level of competence.</li>
<li>Strong familiarity with Risk Control Self-Assessment (RCSA) of technology processes</li>
<li>Strong risk, process, and control validation and/or assessment skills with an ingrained sense of intellectual curiosity.</li>
<li>Excellent communication and presentation skills, including the ability to present complex topics, negotiate and recommendations to senior stakeholders.</li>
<li>Meticulous attention to detail and accuracy when analyzing data, preparing reports, and documenting risk management processes.</li>
<li>Having the ability to multi-task and adapt/adjust to multiple demands and competing priorities</li>
<li>A team player who can coordinate and drive consensus among different teams and stakeholders having varying viewpoints</li>
<li>Ability to convey a sense of urgency and drive issues/projects to closure.</li>
<li>Excellent written and oral communication skills.</li>
<li>Excellent analytical skills when it comes to problem-solving including the ability to challenge root causes and related corrective actions</li>
<li>Strong organizational and project management skills.</li>
</ul>
 Certifications: Professional Certifications in one or more domains of technical expertise. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
What Else You Need To Know:
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range
Minimum:
$93,750.00 USD
Maximum:
$165,000.00 USD
Link to Santander Benefits:
Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement: 
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions:
Frequent minimal physical effort such as sitting, standing&nbsp;and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights:
This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next:
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at <a href="mailto:TAOps@santander.us" target="_blank">TAOps@santander.us</a> to discuss your needs.
 
Primary Location:&nbsp;Miami, FL, Miami
 
Other Locations:&nbsp;Florida-Miami,Florida-Coconut Grove
 
Organization:&nbsp;Santander Holdings USA, Inc.

Sr. Associate, Technology Risk Management

<h3>Job Description</h3>
Category : Customer Service/Support 

About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
&nbsp;With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
<ul>
<li>Paid Training</li>
<li>Competitive Wages</li>
<li>Full Benefits (Medical, Dental, Vision, 401k and more)</li>
<li>Paid Time Off</li>
<li>Employee wellness and engagement programs&nbsp;</li>
</ul>
TP and You 
Through a balanced&nbsp;high-tech and&nbsp;high-touch&nbsp;approach&nbsp;blended with&nbsp;deep&nbsp;industry and geographic expertise, we&nbsp;make people's lives&nbsp;simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the&nbsp;best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. 
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! 
This position will be based on-site at our North Lauderdale, Florida location.
Your Responsibilities
As a Contact Agent Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.&nbsp;
<ul>
<li>Handle and carefully respond to all customer inquires</li>
<li>Provide excellent customer service through active listening</li>
<li>Work with confidential customer informartion and treat it sensitively</li>
<li>Aim to resolve issues on the first call by being proactive</li>
<li>Appropriately communicate with customers</li>
</ul>
We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.
<ul>
<li>High School Diploma or equivalent</li>
<li>Outstanding communication, listening, and analytical skills</li>
<li>Customer service and/or sales experience preferred</li>
<li>Candidate must display strong organizational and problem solving skills</li>
<li>The individual must be able to prioritize tasks and work well under pressure while remaining focused</li>
<li>Candidate must be client service oriented and have general knowledge of Windows based computer systems</li>
<li>Ability to adhere to attendance policies and work within a structured schedule which includes a variety of shifts</li>
<li>College degree preferred but nor required</li>
<li>6months customer service experience minimum</li>
<li>18 years of age or older</li>
<li>Typing 25 WPM</li>
<li>Comfort with desktop computer system</li>
</ul>
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.&nbsp;We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.&nbsp;We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging.&nbsp;We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
EOE/Disability/Vets

Membership Support Representative - Onsite

<h3>Job Description</h3>
JOB DESCRIPTION
\n
Job Summary
\n
Clinical Appeals is responsible for making appropriate and correct clinical decisions for appeals outcomes within compliance standards.
\n
KNOWLEDGE/SKILLS/ABILITIES
\n
<ul>\n
<li>The Clinical Appeals Nurse (RN) performs clinical/medical reviews of previously denied cases in which a formal appeals request has been made or upon request by another Molina department to reduce the likelihood of a formal appeal being submitted.</li>
\n
<li>Independently re-evaluates medical claims and associated records by applying advanced clinical knowledge, knowledge of all relevant and applicable Federal and State regulatory requirements and guidelines, knowledge of Molina policies and procedures, and individual judgment and experience to assess the appropriateness of service provided, length of stay and level of care.</li>
\n
<li>Applies appropriate criteria on PAR and Non-PAR (contracted and non-contracted) cases and with Marketplace EOCs (Evidence of Coverage).</li>
\n
<li>Reviews medically appropriate clinical guidelines and other appropriate criteria with Chief Medical Officer on denial decisions.</li>
\n
<li>Resolves escalated complaints regarding Utilization Management and Long-Term Services &amp; Supports issues.</li>
\n
<li>Identifies and reports quality of care issues.</li>
\n
<li>Prepares and presents cases in conjunction with the Chief Medical Officer for Administrative Law Judge pre-hearings, State Insurance Commission, and Meet and Confers.</li>
\n
<li>Represents Molina and presents cases effectively to Judicial Fair Hearing Officer during Fair Hearings as may be required.</li>
\n
<li>Serves as a clinical resource for Utilization Management, Chief Medical Officer, Physicians, and Member/Provider Inquiries/Appeals.</li>
\n
<li>Provides training, leadership and mentoring for less experienced appeal LVN, RN and administrative staff.</li>
\n</ul>
\n
JOB QUALIFICATIONS
\n
Required Education
\n
Graduate from an Accredited School of Nursing. Bachelor's degree in Nursing preferred.
\n
Required Experience
\n
<ul>\n
<li>3-5 years clinical nursing experience, with 1-3 years Managed Care Experience in the specific programs supported by the plan such as Utilization Review, Medical Claims Review, Long Term Service and Support, or other specific program experience as needed or equivalent experience (such as specialties in: surgical, Ob/Gyn, home health, pharmacy, etc.).</li>
\n
<li>Experience demonstrating knowledge of ICD-9, CPT coding and HCPC.</li>
\n
<li>Experience demonstrating knowledge of CMS Guidelines, MCG, InterQual or other medically appropriate clinical guidelines, Medicaid, Medicare, CHIP and Marketplace, applicable State regulatory requirements, including the ability to easily access and interpret these guidelines.</li>
\n</ul>
\n
Required License, Certification, Association
\n
Active, unrestricted State Registered Nursing (RN) license in good standing.
\n
Preferred Education
\n
Bachelor's Degree in Nursing
\n
Preferred Experience
\n
5+ years Clinical Nursing experience, including hospital acute care/medical experience.
\n
Preferred License, Certification, Association
\n
Any one or more of the following:
\n
<ul>\n
<li>Active and unrestricted Certified Clinical Coder</li>
\n
<li>Certified Medical Audit Specialist</li>
\n
<li>Certified Case Manager</li>
\n
<li>Certified Professional Healthcare Management</li>
\n
<li>Certified Professional in Healthcare Quality</li>
\n
<li>other healthcare certification</li>
\n</ul>
\n\n
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
\n
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
\n
 Pay Range: $77,969 - $141,371 / ANNUAL *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Clinical Appeals Nurse (RN)

<h3>Job Description</h3>
JOB DESCRIPTION
\n
Job Summary \n Molina Healthcare Services (HCS) works with members, providers and multidisciplinary team members to assess, facilitate, plan and coordinate an integrated delivery of care across the continuum, including behavioral health and long term care, for members with high need potential. HCS staff work to ensure that patients progress toward desired outcomes with quality care that is medically appropriate and cost-effective based on the severity of illness and the site of service.
\n
KNOWLEDGE/SKILLS/ABILITIES
\n
<ul>\n
<li>Assesses inpatient services for members to ensure optimum outcomes, cost effectiveness and compliance with all state and federal regulations and guidelines.</li>
\n
<li>Analyzes clinical service requests from members or providers against evidence based clinical guidelines.</li>
\n
<li>Identifies appropriate benefits, eligibility and expected length of stay for requested treatments and/or procedures.</li>
\n
<li>Conducts inpatient reviews to determine financial responsibility for Molina Healthcare and its members. May also perform prior authorization reviews and/or related duties as needed.</li>
\n
<li>Processes requests within required timelines.</li>
\n
<li>Refers appropriate cases to Medical Directors and presents them in a consistent and efficient manner.</li>
\n
<li>Requests additional information from members or providers in consistent and efficient manner.</li>
\n
<li>Makes appropriate referrals to other clinical programs.</li>
\n
<li>Collaborates with multidisciplinary teams to promote Molina Care Model.</li>
\n
<li>Adheres to UM policies and procedures.</li>
\n
<li>Occasional travel to other Molina offices or hospitals as requested, may be required. This can vary based on the individual State Plan.</li>
\n</ul>
\n
JOB QUALIFICATIONS
\n
Required Education \n Graduate from an Accredited School of Nursing. Required Experience \n 3+ years hospital acute care/medical experience. Required License, Certification, Association \n Active, unrestricted State Registered Nursing (RN) license in good standing. \n Must have valid driver's license with good driving record and be able to drive within applicable state or locality with reliable transportation.
\n
State Specific Requirements:
\n
IL Qualifications: Licensed within the state of Illinois or will apply for licensure within the state of Illinois within 30 days of employment Preferred Education \n Bachelor's Degree in Nursing Preferred Experience \n Recent hospital experience in ICU, Medical, or ER unit. Preferred License, Certification, Association \n Active, unrestricted Utilization Management Certification (CPHM). \n To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. \n Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
 Pay Range: $26.41 - $61.79 / HOURLY *Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Care Review Clinician, Inpatient Review (RN)

<h3>Job Description</h3>
Category : Customer Service/Support 

About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
&nbsp;With more than 500,000 inspired and&nbsp;passionate people speaking more than&nbsp;300 languages, our global scale and local&nbsp;presence allow us to be a force of good&nbsp;in supporting our communities, our&nbsp;clients, and the environment.
Benefits of working with TP include:
<ul>
<li>Paid Training</li>
<li>Competitive Wages</li>
<li>Full Benefits (Medical, Dental, Vision, 401k and more)</li>
<li>Paid Time Off</li>
<li>Employee wellness and engagement programs&nbsp;</li>
</ul>
TP and You 
Through a balanced&nbsp;high-tech and&nbsp;high-touch&nbsp;approach&nbsp;blended with&nbsp;deep&nbsp;industry and geographic expertise, we&nbsp;make people's lives&nbsp;simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the&nbsp;best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. 
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! 
This position will be based on-site at our North Lauderdale, Florida location
Your Responsibilities
As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.&nbsp;
<ul>
<li>Handle and carefully respond to all customer inquiries</li>
<li>Provide excellent customer service through active listening</li>
<li>Work with confidential customer information and treat it sensitively</li>
<li>Aim to resolve issues on the first call by being proactive</li>
<li>Appropriately communicate with customers</li>
</ul>
We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.
<ul>
<li>Proficient in Spanish and English&nbsp;</li>
<li>6 months customer service experience minimum</li>
<li>Over 18 years of age</li>
<li>Ability to type 25 wpm</li>
<li>High School Graduate or GED</li>
<li>Comfort with desktop computer system</li>
<li>Proven oral &amp; written communication skills</li>
<li>Logical problem-solving skills&nbsp;</li>
<li>Availability to work various shifts </li>
<li>Ability to use Windows operating systems</li>
<li>Organization and work prioritization skills</li>
</ul>
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.&nbsp;We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.&nbsp;We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging.&nbsp;We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

EOE/Disability/Vets

Bilingual (Spanish/English) Customer Service Representative - Onsite

<h3>Job Description</h3>
Category : Technical Support 

About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
<ul>
<li>Paid Training</li>
<li>Competitive Wages</li>
<li>Full Benefits (Medical, Dental, Vision, 401k and more)</li>
<li>Paid Time Off</li>
<li>Employee wellness and engagement programs&nbsp;</li>
</ul>
TP and You
Through a balanced&nbsp;high-tech and&nbsp;high-touch&nbsp;approach&nbsp;blended with&nbsp;deep&nbsp;industry and geographic expertise, we&nbsp;make people's lives&nbsp;simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the&nbsp;best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. 
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!
This position will be based on-site at our North Lauderdale, Florida location.
Your Responsibilities
As a Technical Support Representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns.
<ul>
<li>Provide front line, first level, technical assistance for consumers</li>
<li>Supporting Client specific high speed internet services delivering an exceptional customer experience</li>
<li>Resolve technical problems, within a fast paced, customer facing environment</li>
<li>Troubleshooting and issue resolution assistance with Client service and/or devices specific issues including internet connectivity and performance troubleshooting.</li>
<li>Supporting customer needs related to Client specific high speed internet services and or devices including troubleshooting, triage, and additional required resolution techniques.</li>
<li>Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration. </li>
<li>Demonstrate advanced product knowledge and he ability to solve customer issues.</li>
<li>Resolve customer issues on the first call as frequently as possible.</li>
<li>Open and manage trouble ticket system for user issues, Data Network, OS issues.</li>
<li>Be patient, courteous and friendly with customers at all times.</li>
<li>Demonstrate a positive attitude.</li>
<li>Address and solve technical problems in a timely manner and complete all work assignments within expected time frames.</li>
<li>Adhere to all work schedule assignments.</li>
<li>Abide by and support management directives and adhere to all TP policies.</li>
</ul>
We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.
Qualifications:
<ul>
<li>High School Diploma or equivalent.</li>
<li>Minimum of 6 months of customer service experience.</li>
<li>Must be 18 years of age or older.</li>
<li>Ability to type at least 25 words per minute.</li>
<li>Comfortable with desktop computer systems and have general knowledge of Windows-based systems.</li>
<li>Customer service and/or sales experience preferred.</li>
<li>College degree preferred but not required.</li>
</ul>
Key Competencies:
<ul>
<li>Process Excellence:&nbsp;Demonstrate commitment to following established procedures and be customer service driven.</li>
<li>Collaboration:&nbsp;Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.</li>
<li>Communication:&nbsp;Outstanding communication, listening, and analytical skills.</li>
<li>Organizational Skills:&nbsp;Strong organizational and problem-solving skills.</li>
<li>Emotional Intelligence:&nbsp;Ability to prioritize tasks and work well under pressure while remaining focused.</li>
<li>Open-Mindedness:&nbsp;Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.</li>
<li>Critical Thinking:&nbsp;Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.</li>
<li>Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.</li>
</ul>
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.&nbsp;We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.&nbsp;We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging.&nbsp;We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
EOE/Disability/Vets

Technical Support Representative - Onsite

<h3>Job Description</h3>
Category : Customer Service/Support 

About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
&nbsp;With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
<ul>
<li>Paid Training</li>
<li>Competitive Wages</li>
<li>Full Benefits (Medical, Dental, Vision, 401k and more)</li>
<li>Paid Time Off</li>
<li>Employee wellness and engagement programs&nbsp;</li>
</ul>
TP and You 
Through a balanced&nbsp;high-tech and&nbsp;high-touch&nbsp;approach&nbsp;blended with&nbsp;deep&nbsp;industry and geographic expertise, we&nbsp;make people's lives&nbsp;simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the&nbsp;best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. 
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! 
This position will be based on-site at our North Lauderdale, Florida location.
Your Responsibilities
As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.&nbsp;
<ul>
<li>Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns</li>
<li>Calmly attempt to resolve and de-escalate any issues</li>
<li>Escalate interactions when necessary and appropriate</li>
<li>Respond to requests for assistance and/or possible processing payments</li>
<li>Track all call related information for auditing and reporting purposes</li>
<li>Provide feedback on call issues</li>
<li>Upsell if required</li>
</ul>
We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.
<ul>
<li>High School Diploma or equivalent</li>
<li>IT/Network certifications/degrees preferred</li>
<li>18 years of age or older</li>
<li>Proven call center experience</li>
<li>Typing 25 WPM</li>
<li>Proficient in PC operation and navigation</li>
<li>Entry-level network troubleshooting
<ul>
<li>Ability to set up home Wi-Fi network</li>
<li>Ability to set up and configure a router or switch</li>
<li>Core proficiency with a laptop or desktop computer</li>
</ul>
</li>
<li>Able to work independently</li>
<li>Have excellent communications skills, both oral and written</li>
<li>Ability to work in a constantly changing and fast paced environment</li>
<li>Ability to stay composed and objective</li>
<li>Strong listening skills</li>
</ul>
Qualifications:
<ul>
<li>High School Diploma or equivalent.</li>
<li>IT/Network certifications/degrees preferred.</li>
<li>Entry-level network troubleshooting:
<ul>
<li>Ability to set up home Wi-Fi network.</li>
<li>Ability to set up and configure router or switch.</li>
<li>Core proficiency with a laptop or desktop computer.</li>
</ul>
</li>
<li>Minimum of 6 months of customer service experience.</li>
<li>Must be 18 years of age or older.</li>
<li>Ability to type at least 25 words per minute.</li>
<li>Comfortable with desktop computer systems and have general knowledge of Windows-based systems.</li>
<li>Customer service and/or sales experience preferred.</li>
</ul>
Key Competencies:
<ul>
<li>Process Excellence:&nbsp;Demonstrate commitment to following established procedures and be customer service driven.</li>
<li>Collaboration:&nbsp;Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.</li>
<li>Communication:&nbsp;Outstanding communication, listening, and analytical skills.</li>
<li>Organizational Skills:&nbsp;Strong organizational and problem-solving skills.</li>
<li>Emotional Intelligence:&nbsp;Ability to prioritize tasks and work well under pressure while remaining focused.</li>
<li>Open-Mindedness:&nbsp;Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.</li>
<li>Critical Thinking:&nbsp;Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.</li>
<li>Solution-Oriented:&nbsp;Proactive approach to problem-solving with a focus on creating a positive customer experience.</li>
</ul>
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.&nbsp;We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.&nbsp;We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging.&nbsp;We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
EOE/Disability/Vets

Customer Service Representative - Onsite

<h3>Job Description</h3>
Calling all financial professionals looking for a role 100% focused on sales! As a Regional Vice President of Sales, you will cover a territory within driving distance and manage the other parts of your business remotely. There is no cold calling as qualified lead flow is provided. Join our privately held, multi-billion-dollar, global investment firm to put our clients first and better the investment universe.
The Opportunity:
Present Fisher Investments wealth management solutions to high-net-worth prospects. You will report to the Director of Sales who will make sure you have the training and resources to experience success. You will also be supported by sales support, client services, marketing, research and more.&nbsp;
The Southeast Region includes the following states: Florida, Georgia, and Alabama.&nbsp;
The Day-to-Day:
<ul>
<li>Convert prospects to clients by showcasing the Fisher difference</li>
<li>Engage with high-net-worth prospects to evaluate their personal financial situation and provide solutions</li>
<li>Educate prospective clients on the variety of Fisher Investment’s offerings</li>
<li>Partake in ongoing training in advanced phone sales techniques, finance, capital markets and portfolio management</li>
<li>Home office position with the expectation to meet prospects face-to-face or virtually in your local territory</li>
</ul>
Your Qualifications:
<ul>
<li>5+ years experience working in financial services</li>
<li>FINRA Series 65 or a combination of FINRA Series 7 and 66 preferred</li>
<li>Multi-year track record of success driving results</li>
<li>Experience in high-volume phone activity and in-person meetings</li>
</ul>
Compensation:
<ul>
<li>Commission/variable pay based position - $100,000 – $0 base salary range with a gradual step down; compensation includes a percentage of estimated first year’s management fees plus trailers for new business closed</li>
<li>This role offers uncapped performance-based compensation with the possibility of a 7-figure income where average earnings normally reach the mid to high 6 figures within 2 years</li>
</ul>
Why Fisher Investments:
We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:
<ul>
<li>100% paid medical, dental and vision premiums for you and your qualifying dependents</li>
<li>A 50% 401(k) match, up to the IRS maximum</li>
<li>Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care</li>
</ul>
FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER

Vice President of Sales - Financial Services

<h3>Job Description</h3>
\n\n\n\n\n\nExplore Numerous Nearby Locations for Your Convenience! Schedule an Interview First - Apply Afterwards &nbsp;\nDISCOVER CAREERS, WELL LIVED.&nbsp;Our mission at Sevita is to create a world where every person has the right to live well. As a Caregiver, you’ll provide assistance and strategies to the individuals we serve to help them live well in their community and environment. Each day, the connections you make and the compassion you bring make a difference in the lives of our participants. You’ll work alongside a dedicated team of clinical staff and supportive supervisors, while you grow your career.\n\n\n\n As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.&nbsp;\n 
THRIVE AS A CAREGIVER AT SEVITA. EACH DAY, YOU’LL
\n
<ul>\n
<li>Be proud of rewarding work helping people grow, learn, and live well</li>
\n
<li>Develop real, meaningful relationships with the individuals you serve</li>
\n
<li>Experience ownership and trust from your leaders to do what’s right for participants</li>
\n
<li>Take initiative to help participants be part of the community and enjoy their favorite activities</li>
\n
<li>Support participants with developmental goals like budgeting, exercise, and nutrition</li>
\n</ul>
\n\n
You’ll assist people with their personal hygiene and support individuals who can have behavioral challenges and other complex needs. If you’re compassionate, patient, and find meaning in this type of work, you'll find a promising future at Sevita.
\n\n
EVERY PERSON DESERVES A FULFILLING CAREER&nbsp; 
\n
<ul>\n
<li>Competitive Pay: Pay on Demand,&nbsp;Full benefits package for full-time employees, including a 401(k) with a 3% company match</li>
\n
<li>Time Off: Paid time off plus holiday pay to recharge so you can be your best at work</li>
\n
<li>&nbsp;Network of Support: Supervisors who care deeply about the participants and your wellbeing</li>
\n
<li>Job Security: A stable job&nbsp; at an established, growing company</li>
\n
<li>Learning and Development: We invest in your development and provide the tools and training you need to have a fulfilling career&nbsp;</li>
\n</ul>
\n
WHAT YOU’LL BRING TO SEVITA 
\n\n
<ul>\n
<li>Education: High School Diploma or equivalent</li>
\n
<li>Experience:&nbsp;Six months of experience in human services, direct care, or care coordination preferred</li>
\n
<li>Skills:&nbsp;Communication, adaptability, multi-tasking, teamwork, time-management</li>
\n
<li>Behaviors: Patient, compassionate, reliable, responsible</li>
\n
<li>Vehicle:&nbsp;&nbsp;Valid Driver's license and access to a registered vehicle with proof of insurance</li>
\n</ul>
\n
&nbsp;&nbsp;
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Apply today and explore careers, well lived at Sevita.
\n \nSevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.\n

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