<h3>Job Description</h3>
Job Description
Overview


About Seminole Hard Rock Hotel &amp; Casino Hollywood
Seminole Hard Rock Hotel &amp; Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel &amp; Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® &amp; Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at <a href="http://www.seminolehardrockhollywood.com" target="_blank">www.seminolehardrockhollywood.com</a>, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.

Benefits &amp; Perks:
We offer rockin' benefits that include Medical, Dental, Vision &amp; Life Insurances, 401K, Paid time off, Annual Bonus Opportunity &amp; much more! Please visit <a href="http://www.gotoworkhappy.com/benefits" target="_blank">http://www.gotoworkhappy.com/benefits</a> to see our full list of benefits! 
 
Responsibilities
Under the direction of the Financial Accounting Manager, the incumbent is responsible for preparing financial statements, duties include, but not limited to:

Essential Job Functions:

<ul>
<li>Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.</li>
<li>Prepares journal entries to General Ledger.</li>
<li>Prepares bank reconciliations.</li>
<li>Prepares detailed account analysis.</li>
<li>Analyzes fluctuations in departmental results and variances from budgets.</li>
<li>Assists Financial Accounting Manager with maintenance of General Ledger system and reports.</li>
<li>Assists Financial Accounting Manager with maintenance of Fixed Asset accounting system.</li>
<li>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.</li>
<li>Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.</li>
<li>Ensure prompt and discreet notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.</li>
<li>Promotes positive public/employee relations at all times.</li>
<li>Maintains a clean, safe, hazard-free work environment within area of responsibility.</li>
<li>Performs all other related and compatible duties as assigned. </li>
</ul>
 
Qualifications
Bachelors Degree in Accounting required as well as one (1) to three (3) years of similar accounting experience or an equivalent combination of education and/or experience. Knowledge of hotel casino operations preferred. Must possess basic mathematical skills to include ability to add, subtract, multiply, and divide.

Work Environment:
<ul>
<li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</li>
<li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li>
<li>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. </li>
<li>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</li>
</ul>
 
Closing:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
<ul>
<li>Credit Check</li>
<li>Criminal Background Check</li>
<li>Drug Screen </li>
</ul>

#ProfHotJobs 

Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

STAFF ACCOUNTANT I

<h3>Job Description</h3>
Job DescriptionAbout Florida Heart &amp; Vascular At Florida Heart &amp; Vascular&nbsp;our dedicated team is committed to the prevention and treatment of cardiovascular diseases. With a wide range of diagnostic services, we strive for prevention.&nbsp;We also offer state of the art procedures to treat heart disease when it does arrive. Our goal is to combine compassion and technology to deliver the best in cardiovascular care. &nbsp; Our clinical team of Cardiologists, Advanced Practice Providers, MAs, and administrative staff, all work toward a common goal of providing a top-notch experience for all patients, utilizing clear communication, tailored treatments, and personalized attention to build strong relationships and help our patients live their life to the fullest. As we continue to expand our cardiovascular services throughout Broward County, we have a growth need for a dynamic and patient-centered Advanced Practice Provider within our local Fort Lauderdale clinics and affiliated hospitals. Job Highlights
<ul>
<li>Full-time Cardiovascular Advanced Practice Provider&nbsp;</li>
<li>Locations: Fort Lauderdale, Plantation, Margate</li>
<li>A mix of hospital and clinic work</li>
<li>Our group’s treatments and services include: cardiovascular disease, Interventional Cardiology, Cardiac Electrophysiology, cardiac imaging &amp; diagnostics, preventative services, and more.</li>
<li>Monday-Friday schedule with one weekend worked per month</li>
<li>Call schedule shared with other APP's</li>
<li>Position will offer a competitive&nbsp;base salary and benefits&nbsp;</li>
</ul>
Qualifications
<ul>
<li>Accredited Physician Assistant or Nurse Practitioner program – BC required.</li>
<li>Cardiology experience preferred. New graduates welcome to apply.</li>
<li>Hard working, patient satisfaction/quality must be front and center.</li>
<li>Collegial, teamwork focused, and patient centered.</li>
</ul>
Florida Heart &amp; Vascular is a Partner Practice of Cardiovascular Associates of America. CVAUSA brings the best cardiovascular physicians into one network with the common mission of saving lives, reducing costs, and improving patient care through clinical innovation while preserving Practice autonomy.&nbsp; &nbsp;
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tSHU5Z4kiA

Advanced Practice Provider (NP/PA) - Electrophysiology

<h3>Job Description</h3>
Job DescriptionSalary: 
Position Overview The IT Manager will contribute to the strategic direction, management, and execution of the companys IT initiatives. This role requires a hands-on leader capable of balancing the day-to-day operational needs of the organization and continual progress toward long-term technology planning goals set by the IT Director and business unit leaders. The IT Manager will oversee all applications, hardware, and support services, aligning IT with business goals and security standards. 
 
Key Responsibilities
<ul>
<li>Collaborate with business units to implement solutions that improve operations.</li>
</ul>
<ul>
<li>Manage and support all company IT systems, including networks, hardware, software, cloud services, and business applications.</li>
<li>Ensure reliable, secure, and cost-effective technology operations that support daily business needs.</li>
<li>Serve as the primary escalation point for technical issues and oversee timely problem resolution.</li>
<li>Plan and execute system updates, upgrades, and new technology implementations with minimal disruption.</li>
<li>Lead IT support prioritizing workloads and improving service delivery.</li>
<li>Manage IT licensing and support contracts.</li>
<li>Maintain IT documentation, asset inventories, and system configurations.</li>
<li>Partner with leadership and staff to recommend practical technology solutions and process improvements.</li>
</ul>
 
QUALIFICATIONS
<ul>
<li>Proven experience managing IT applications, hardware, licensing that support business operations.</li>
<li>Experience with Microsoft Entra ID, Google Workspace Enterprise.</li>
<li>Microsoft certifications are a plus.</li>
<li>Strong knowledge of IT infrastructure, systems, and cybersecurity.</li>
<li>Effective problem-solving, communication, and leadership skills.</li>
</ul>

IT Manager

<h3>Job Description</h3>
Job Description
Overview
The Systems Analyst I role works within the Seminole Hard Rock Support Services IT department and supports a rapidly expanding, globally recognized brand. The System Analyst is responsible for understanding the products they support and implement at a technical level. This role configures, supports, maintains, and implements applications and hardware based on requirements and business needs. The Systems Analyst I works with a variety of members in all departments within the technology team as well as with external vendors and/or partners. He/she is an active participant in meetings and discussions about vendor products and how they are utilized within the organization, as well as how they fit in the technology stack. 
 
Responsibilities
Essential duties include, but are not limited to:
<ul>
<li>Provide hardware support for front-of-the-house applications.</li>
<li>Assist with resolving outstanding issues reported in the ticketing system by the business.</li>
<li>Support new openings with on-site technical and operational support.</li>
<li>Contribute to the development, updating, and maintenance of clear, comprehensive technical and user documentation.</li>
<li>Configure new and existing applications in accordance with established specifications.</li>
<li>Adhere to operational IT processes and procedures.</li>
<li>Escalate complex issues to appropriate team members as necessary.</li>
</ul>
 
Qualifications
<ul>
<li>Bachelor’s degree in computer science or business administration OR an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.</li>
<li>1-3 years of experience supporting retail, restaurant, or hospitality systems highly desirable. </li>
<li>Self-motivated, organized, and detail oriented.</li>
<li>Ability to thrive in a fast paced and team-oriented environment. </li>
<li>Strong problem-solving skills and analytical mindset.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proven ability to work in a cross functional team. </li>
<li>Willingness to travel as required by IT Management (domestic &amp; international).</li>
<li>Experience working in a hospitality related industry a plus. </li>
<li>Familiarity with point-of-sale, inventory systems, seating system, KDS a plus.</li>
<li>Multi-lingual a plus.</li>
</ul>

SYSTEMS ANALYST I - RETAIL & RESTAURANTS

<h3>Job Description</h3>
Job Description
Job Summary: We are seeking a hands-on Regional Sales Manager to drive business growth through consultative selling and superior customer service. This is not a "behind the desk" role; you will be in the field, managing a territory, and ensuring our customers get the equipment and solutions they need—even if that means delivering it yourself.
Core Responsibilities:
<ul>
<li>
Territory Management: Maintain consistent contact with existing customers and aggressive cold-calling to prospective clients to expand market presence.
</li>
<li>
Consultative Sales: quote equipment, parts, and service solutions that meet customer needs while maintaining sales volume and healthy profit margins.
</li>
<li>
Operations &amp; Logistics: Personally deliver new or repaired equipment and parts to customers. You must be competent in strapping, securing, and towing equipment.
</li>
<li>
Customer Advocacy: Act as the primary problem solver for your clients, anticipating both present and future equipment needs.
</li>
</ul>
Requirements:
<ul>
<li>
Experience: Proven experience in B2B sales (construction or industrial equipment preferred).
</li>
<li>
Bilingual: Must be fluent in English and Spanish.
</li>
<li>
Technical Skills: Understanding of equipment mechanics and construction field operations. Must be willing to learn and retain technical training.
</li>
<li>
Physical Ability: Ability to lift heavy items as needed and safely tow/strap equipment.
</li>
<li>
Availability: Standard hours are Monday–Friday, 8:00 AM – 5:00 PM. However, early mornings, evenings, and overnight travel are required to effectively cover the territory.
</li>
</ul>
Compensation:
<ul>
<li>
Base Salary: $52,000 – $60,000 (Dependent on Experience)
</li>
<li>
Commission: Uncapped performance-based commission.
</li>
</ul>
Company DescriptionThomas Concrete Machinery is a family owned and operated concrete equipment dealer that has been proudly providing comprehensive equipment, parts, and services to customers throughout the state of Florida since 1983. With locations currently located in Miami, Tampa, and Orlando and the goal to expand to other locations in the future, Thomas Concrete Machinery provides the concrete industry with the best available resources and equipment available in the market. Ever since we first opened our doors in 1983, we have followed the same core values of integrity, professionalism, quality, fairness, and complete solutions that our customers can still rely on today. 
<h3>Company Description</h3>
Thomas Concrete Machinery is a family owned and operated concrete equipment dealer that has been proudly providing comprehensive equipment, parts, and services to customers throughout the state of Florida since 1983. With locations currently located in Miami, Tampa, and Orlando and the goal to expand to other locations in the future, Thomas Concrete Machinery provides the concrete industry with the best available resources and equipment available in the market.\r\n\r\nEver since we first opened our doors in 1983, we have followed the same core values of integrity, professionalism, quality, fairness, and complete solutions that our customers can still rely on today.

Field Sales Representative - Construction

<h3>Job Description</h3>
Job Description
Purpose: The primary function of this job is to protect the Credit Union's assets by identifying and collecting consumer loans, mortgage loans and negative share/share draft accounts, which are late, delinquent, and potentially delinquent. This is accomplished by handling inbound calls, initiating outbound calls and meeting monthly collections goals. The Member Solutions Representative will use job-relevant technical skills, maintain/update technical skills and seek to enhance service skills. This position requires the ability to make decisions within established guidelines, willingness to work within a collection performance-based environment, and the ability to be a team player in an organization that values the spirit of teamwork. 
Essential Functions
- Contact delinquent members through various communication channels to discuss their consumer loan/credit card and negative share/share draft accounts
- Initiate collection notices to members within FDCPA guidelines
- Document collection actions taken
- Assign vehicle loans for repossession using established procedures
- Research posting and transaction mistakes
Other Functions
- Perform skip tracing efforts 
- Assist in maintaining collections records using established procedures
- Negotiate settlements with members and debt relief agencies
- Assist outside collections agencies and legal counsel
- Remain current on legal and regulatory issues which may affect loan department
- Cross-train to learn other responsibilities
- Provide debt and financial counseling using established procedures
- Perform specific and delegated duties as assigned by management 
Job Qualifications
Knowledge of:
- Collections, lending, and financial regulations including FDCPA, FCRA, SCRA and UDAAP 
 Industry collections policies, procedures and servicing philosophy
- Collections platforms such as Akuvo, eOscar and Meridian Link
- Microsoft suite including Teams and Outlook
Skills 
- Vision: Ability to complete necessary paperwork
- Speech/Hearing: Ability to communicate verbally with staff, members, and vendors
- Manual Dexterity: Ability to perform necessary computer-related input
- Physical Mobility: Requires significant finger manipulation, hand-arm manipulation, hand/arm steadiness, eye/hand/foot coordination, limb movement without visual control, hand/ear coordination, skilled body coordination, and skilled body positioning 
Ability to:
- Understand and follow complex written and oral instructions
- Comprehend and retain complex functions and procedures
- Express oneself clearly/concisely, both orally/in writing
- Prepare and maintain confidential records and reports
- Gather, assemble, correlate, and analyze facts and develop solutions
- Analyze statistical and financial data
Education/Experience
- Job requires a high school level of language, math, and reasoning skills
- Two years of experience in a related field with equal responsibilities is acceptable
- Formal training should be supplemented with continuing education and self-development programs

Member Solutions Representative / Collections Representative

<h3>Job Description</h3>
Job Description
We are a busy mobile veterinary dermatology practice that only sees pets with skin and ear problems. We are seeking a part time to full time veterinary receptionist.&nbsp; The job responsibilities and description are outlined below.&nbsp; Previous receptionist experience preferred.&nbsp; Must be willing to drive to all locations (North Miami, South Miami and Homestead).&nbsp; &nbsp;
You must be dependable, detail oriented, have self initiative, be a quick learner and have great customer service skills. It's a plus if you speak Spanish. Salary will depend on experience level.
Our application process entails: reviewing a current resume, filling out our application form, reference contact, phone interview and then work interview.
Watch our video on You Tube so that you see what we are all about and then message us so that you can be part of our great team: <a href="https://www.youtube.com/watch?v=eaVbIYmIaXs" target="_blank">https://www.youtube.com/watch?v=eaVbIYmIaXs</a>
COVID 19 Disclaimer: We are a veterinary business that is considered essential and still seeing patients. We care for our staff and are doing everything possible to protect them. We are only seeing clients thru curbside service, therefore, clients are not allowed into the clinic. All communication with client is done over the phone. We provide PPE for our staff.
&nbsp;
Position Summary
A receptionist focuses on client service and communication. He or she is the first and last contact with the hospital and key to creating first and lasting impressions. The receptionist must have exceptional client service and communication skills, computer literacy, handle payment and financial issues, ability to multi-task, friendly attitude and confidence to deal with stressful situations. Receptionists support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care. They communicate with clients in person, by phone, text and e-mail.
Job Responsibilities
Client Relations Duties, 80%:
<ul>
<li>Greet clients and pets by name</li>
<li>Answer phones promptly and professionally using a multi-line phone system</li>
<li>Screen and route calls to appropriate staff</li>
<li>Provide phone shoppers with descriptions of services first, price last</li>
<li>Receive and transmit faxes</li>
<li>Take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information</li>
<li>Note in medical records the details discussed during client conversations including the date, time, key points of the discussion and any action required</li>
<li>Ensure the reception area and exam rooms have current reading materials (within two months of publication date) and are clean and odor free</li>
<li>Check medical and computer records for accurate client addresses, phone numbers and e-mails</li>
<li>Schedule appointments and surgeries according to hospital scheduling guidelines</li>
<li>Make surgery and appointment confirmations calls</li>
<li>Answer clients’ questions about veterinary services and products and provide knowledgeable advice about wellness, prevention and diseases</li>
<li>Address clients as Mr., Mrs. or Miss</li>
<li>Always refer to the veterinarian as doctor. Do not use the doctor’s first name in the presence of clients.</li>
<li>Prepare consent forms, estimates/treatment plans and be able to discuss the hospital’s financial policies with clients</li>
<li>Sell retail items and pet food</li>
<li>Maintain a clean, neat reception area and front desk</li>
<li>Foster collaborative relationships with other team members and departments</li>
</ul>
&nbsp;Financial Duties, 10%:
<ul>
<li>Enter accurate charges</li>
<li>Explain invoices to show value for the care provided, stating all services and products provided before the total</li>
<li>Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks</li>
<li>Verify the eligibility of clients with charge accounts (where applicable)</li>
<li>Print or record the end of day financial balances, ensuring they are accurate</li>
<li>Know fees for routine services</li>
<li>Balance cash drawer at end of day/shift</li>
</ul>
&nbsp;Administrative Duties, 7%:
<ul>
<li>Update reminders</li>
<li>Backup computer records according to practice’s operating procedures</li>
<li>Maintain adequate supply of client education materials in the reception area (i.e. brochures, handouts, business cards, etc.)</li>
<li>Prepare forms such as new client registration, medical records and lab results</li>
<li>Review medical records of discharged patients for completeness and accurate charges. Based on your review, refer medical records to a doctor or technician for further review.</li>
<li>Schedule rechecks and enter callbacks</li>
<li>Prepare welcome packets for new client folders/gift bags</li>
<li>Ensure treatment and procedure forms are signed and an emergency number is noted</li>
<li>Admit/discharge or delegate admission and discharge of patients for procedures to appropriate hospital staff</li>
<li>Maintain appointment book and procedure reservations</li>
<li>Retrieve, update and file patient medical records</li>
<li>Keep reception desk and waiting room neat and clean</li>
<li>No eating is allowed at the front desk</li>
<li>Clean up after pets’ accidents in the reception area, exam rooms and exterior sidewalks and parking lot</li>
<li>Water and maintain plants in waiting and exam rooms</li>
<li>Collect specimens that clients bring in for lab analysis, label and take to the lab area. Note the date and time of specimen collection in the appropriate hospital log to ensure they are completed and the client is notified of the results. Place corresponding medical file in appropriate area.</li>
<li>Call clients whose pets are overdue for services</li>
<li>Purge files according to practice-management policies</li>
<li>Determine why the client is inactive and report the reason to the practice manager to identify trends</li>
</ul>
Client Education &amp; Marketing Duties, 3%:
<ul>
<li>Have a thorough knowledge of flea/tick preventatives</li>
<li>Sell and promote retail items</li>
<li>Mail thank-you, sympathy and welcome cards</li>
<li>Promote practice protocols on wellness and prevention</li>
</ul>
Educational Requirements &amp; Skills Needed
Educational Requirements:
<ul>
<li>High school diploma or equivalent</li>
<li>Experience in customer service</li>
</ul>
&nbsp;Skills Needed:
<ul>
<li>Ability to work in a fast-paced environment</li>
<li>Computer literacy</li>
<li>Understand veterinary terminology</li>
<li>Exceptional customer service skills</li>
<li>Keep accurate medical records, clerical work</li>
<li>Educate clients</li>
<li>Promote hospital products and services</li>
<li>Support team members</li>
</ul>
&nbsp;Physical Obligations:
<ul>
<li>Able to lift patients and carry equipment up to 25 pounds; ability to lift patients or carry equipment over 25 pounds with assistance</li>
<li>Endure sitting, standing and walking on hard floor surfaces for extended periods</li>
<li>Type information for patient records and prescription labels into the computer</li>
<li>Able to work in noisy work conditions with sounds from animals and equipment</li>
<li>Take safety precautions for exposure to toxins, drugs, anesthesia and radiation</li>
</ul>
&nbsp;

Veterinary Receptionist

<h3>Job Description</h3>
Job Description
Pay: $16/hr + bonuses/incentives (up to $110/week) Hours: 40 hours/week
&nbsp;
Role: Make outbound calls to members with pending health insurance plan terminations and retain their accounts.&nbsp;
&nbsp;
Requirements:
<ul>
<li>Full-time availability (40 hrs/week)</li>
<li>Must pass background check</li>
<li>Strong phone and communication skills</li>
<li>Goal-oriented and self-motivated</li>
</ul>
&nbsp;
Why Join:
<ul>
<li>Base pay + weekly performance bonuses</li>
<li>In-office support and team environment</li>
<li>Immediate start</li>
</ul>
&nbsp;
Apply Now: Submit your resume and start in days!
Company DescriptionWe are a growing insurance brokerage offering high commissions, remote work, and qualified leads to help our agents succeed. Our team benefits from ongoing training, expert guidance, and a supportive culture that encourages growth and success. If you're a motivated sales professional looking for unlimited earning potential and a great team, we’d love to connect! 
<h3>Company Description</h3>
We are a growing insurance brokerage offering high commissions, remote work, and qualified leads to help our agents succeed. Our team benefits from ongoing training, expert guidance, and a supportive culture that encourages growth and success.\r\n\r\nIf you're a motivated sales professional looking for unlimited earning potential and a great team, we’d love to connect!

Member Retention Specialist Full-Time In-Office Role

<h3>Job Description</h3>
Job Description
Duties/Responsibilities: • Consults with prospective clients to discuss and understand their insurance needs. • Explains the insurance products available, the different coverage types, and the benefits of each plan. • Collects information such as location, value, and outstanding debts about the property to be insured. • Collects information for automobile coverage including vehicle and driver information and records. • Calculates reasonable premium quotes using the information gathered. • Maintains communication with clients to identify changing needs in services, property, or account information. • Performs other related duties as required.
Company DescriptionWe are a small family owned and operated company who believes in empowering our team to grow and achieve success together. 
<h3>Company Description</h3>
We are a small family owned and operated company who believes in empowering our team to grow and achieve success together.

Insurance Agent

<h3>Job Description</h3>
Job Description
Patient Care America is a premier renal healthcare provider specializing in precision medicine nutrition support and clinical solutions for kidney disease patients. We offer evidence-based therapies such as IDPN (Intradialytic Parenteral Nutrition) and IPN (Intraperitoneal Nutrition) to help manage malnutrition and improve clinical outcomes. Backed by published research demonstrating improvements in albumin levels, our therapies are trusted by nephrology teams and dialysis clinics nationwide.
Proudly accredited by PCAB, ACHC, and NABP, we uphold the highest standards of safety, quality, and care. But our commitment extends far beyond delivering infusion therapies; our value-added services include oral nutrition supplement programs, access to our clinical support nurse team, patient support networks and free continuing education for registered dietitians and nurses.
As a leading renal solutions provider, we also offer bundled prescription medications, streamlining delivery and supporting improved medication adherence.
To support patients beyond the clinic, we provide digital tools and community-based platforms tailored to their needs and experiences. These tools include educational resources, the TransplantLyfe365 app, and an online peer community (<a href="http://www.TransplantLyfe.com" target="_blank">www.TransplantLyfe.com</a>) that helps patients connect with others and manage the everyday challenges of chronic kidney disease and transplantation.
Driven by a dedicated commitment to scientific rigor, clinical excellence and compassionate care, Patient Care America is redefining what it means to be a true partner through each stage of kidney care.
BENEFITS
Our company offers:
<ul>
<li>Competitive pay</li>
<li>Monthly bonus program</li>
<li>Generous paid time off</li>
<li>Paid holidays</li>
<li>Health insurance</li>
<li>Life insurance</li>
<li>Employer paid Long-term and Short-term Disability</li>
<li>Wellness</li>
<li>401k retirement with company matching program</li>
<li>Educational assistance</li>
<li>Career growth</li>
<li>and much, much more!!</li>
</ul>
 You must be able to pass a drug, background screen and be eligible to work in the U.S.
JOB SUMMARY:
The Insurance Specialist I is responsible for completing patient eligibility and benefits checks to determine patient coverage/responsibility for services including, but not limited to primarily major medical insurance benefits verification, complex insurance plan verification, and high volume PBM plans. The Insurance Specialist I needs to understand and work with J-Codes, B- Codes, S-Codes, Diagnosis codes, route of administration, place of service, IPA claims, Medicare B &amp; D billing, Major Medical, and PBM. The Insurance Specialist I will also be responsible for facilitating authorization submittals, follow-ups, and appeals. 
QUALIFICATIONS:
<ul>
<li>High School Diploma or attainment of a GED through an accredited institution. Two years of college education is preferred. </li>
<li> 0-3 years of insurance verification and/or pharmacy tech experience in using billing codes, diagnosis codes, route of administration, place of service, IPA claims, Medicare B&amp;D billing, Major Medical, PBM, authorization; OR experience as an Insurance Verifier or similar position with Home Infusion or Specialty Pharmacy.</li>
<li>0-2 years of experience in obtaining prior authorizations.</li>
<li>0-2 years of experience coordinating benefits, secondary insurance, and/ or patient assistance programs.</li>
<li>Knowledge of and ability to explain concepts of medical benefit plan design (cost-benefit, co-insurance, lifetime benefit, out-of-pocket maximum, using billing codes. CPT codes, and Diagnosis codes/ route of admin /place of service).</li>
<li>At least 2 years of experience in providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.</li>
<li>Problem-solving experience.</li>
<li>Willing to work extra hours, outside of normal business hours based on department needs.</li>
<li>Computer proficiency in standard office applications; i.e. Microsoft Office Suite applications (Word, Excel, PowerPoint, Outlook); ability to learn and master industry-specific software applications such as CPR+.</li>
</ul>
ESSENTIAL DUTIES AND RESPONSIBILITIES:
<ul>
<li>Verify and validate all insurance benefits for patients by contacting insurance providers via phone, online portals, and other communication channels.</li>
<li>Obtain and document detailed information on coverage, copayments, deductibles, and any other relevant insurance details.</li>
<li>Monitor all new referrals throughout the insurance verification process before deadlines. </li>
<li>Collaborates with healthcare providers to gather necessary information for authorization submissions</li>
<li>Prepare and submit authorization requests to insurance companies, ensuring all required documentation is accurate and complete. </li>
<li>Completing submissions promptly</li>
<li>Consistently follow up with the plans on authorization status and communicate back to clinic/internal teams</li>
<li>Handle incoming and outgoing calls from internal team members, account managers, insurance payers, and clinics related to insurance benefits.</li>
<li>Effectively communicate with patients, healthcare providers, and insurance companies to address inquiries and provide clarification on benefit verification and authorization processes. </li>
<li>Collaborate with Senior Insurance Specialist to escalate and resolve complex issues</li>
<li>Keep Senior Insurance Specialist and Leadership team abreast of any payor issues as it relates to authorization and benefits coverage </li>
<li>Work with clinical staff on appeal issues </li>
<li>Prepare and submit appeal requests to insurance companies, ensuring all required documentation is complete and accurate. </li>
<li>Other duties as assigned.</li>
</ul>
 Monday- Thursday 9am-6pm, Friday 8am-5pm, no weekends

80,868 Insurance Jobs in Fort Lauderdale, FL, USA