<h3>Job Description</h3>
Job Description
Job Title: Valet Key Attendant
Location: Memorial Regional Hospital – Hollywood, FL Pay: $15.00 per hour Fusion Parking is seeking a Valet Key Attendant, specializing in the intake, securing, accounting, and distribution of vehicle keys for valet drivers and guests arriving and departing the facility. This role ensures the security and accurate tracking of keys and vehicles while delivering friendly, high-quality service to patients, visitors, and staff. 
Responsibilities Key Handling &amp; Accountability
<ul>
<li>Receive, tag, and securely store keys for vehicles brought in by guests. </li>
<li>Accurately document key information to track vehicle locations and ensure rapid retrieval. </li>
<li>Distribute keys promptly and correctly to valet drivers when guests depart. </li>
<li>Monitor and maintain an organized key storage system throughout your shift.</li>
</ul>
Customer Interaction &amp; Service
<ul>
<li>Greet guests courteously as they arrive at the valet station. </li>
<li>Communicate professionally with visitors about the valet process when needed. </li>
<li>Collaborate with valet drivers and parking staff to maintain smooth operations.</li>
</ul>
Security &amp; Recordkeeping
<ul>
<li>Ensure all keys are handled securely to protect guest property. </li>
<li>Maintain detailed logs and follow hospital policies for key control and security.</li>
<li>Report any discrepancies, lost keys, or security concerns immediately to management.</li>
</ul>
Support &amp; Other Duties
<ul>
<li>Assist with general valet area upkeep and organization.</li>
<li>Help in coordinating vehicle retrieval and guest departures as needed.</li>
</ul>
Qualifications &amp; Skills Required:
<ul>
<li>High school diploma or GED (or equivalent experience).</li>
<li>Strong attention to detail with excellent organization skills.</li>
<li>Reliable communication skills to interact with staff and guests.</li>
<li>Ability to work in a fast-paced, guest-focused environment. </li>
</ul>
Preferred:
<ul>
<li>Prior experience in valet operations, hospitality, customer service, or security roles.</li>
<li>Familiarity with key tracking systems, valet management software, or similar tools.</li>
<li>Ability to work flexible schedules including weekends, evenings, and holidays.</li>
</ul>
Skills
<ul>
<li>Excellent trustworthiness, responsibility, and discretion.</li>
<li>Strong organizational and multitasking abilities.</li>
<li>A customer-first attitude that supports a positive experience for patients and visitors. </li>
</ul>
Available shifts may include weekdays, weekends, and varied hours depending on clinic needs.

Valet Key Attendant

<h3>Job Description</h3>
Job Description
Are we the road to your future?

We are currently searching for an experienced Civil Engineer (EI) to support our Southeast Region located in Miami or Fort Lauderdale, FL.

To be considered for this position, applicants must have, at minimum, a Bachelor’s degree in Civil Engineering.

What you’ll be doing:
 
<ul>
<li>Assisting in the design, construction, and maintenance of infrastructures</li>
<li>These projects may include bridges, roads, tunnels, water, and sewage systems</li>
<li>Different roadway design components include typical sections, geometric layouts, drainage analysis, maintenance of traffic plans</li>
<li>Assignments will also involve tasks associated with producing a set of construction documents including drafting, computations, specifications, and cost estimate</li>
<li>Mentor junior engineers</li>
<li>Perform detailed engineering calculations &amp; analysis, and utilizes design software to solve complex issues</li>
<li>Responsible for project schedules and client communications</li>
</ul>

What you need to have:
 
<ul>
<li>Bachelor’s degree in civil engineering from an ABET accredited program</li>
<li>0 - 6 years of related experience</li>
<li>Registered EI license in Florida is required</li>
<li>Experience with Microstation, Geopak, OpenRoads, and/or AutoCAD</li>
<li>Has knowledge of local municipalities, funding sources, public infrastructure, and traffic</li>
<li>Ability to pass a pre-employment drug screening to ensure a safe and productive work environment. Volkert adheres to federal guidelines, which may include testing for substances such as marijuana. Please note that federal regulations may differ from state-specific guidelines.</li>
<li>If applicable to the position, a post offer fit for duty evaluation to ensure the individual can safely perform the essential functions of the role.</li>
<li>Valid driver’s license.</li>
<li>A satisfactory motor vehicle report (MVR).</li>
</ul>

Why Volkert?
 
Volkert is employee owned and a Top 100 design firm, committed to providing clients with creative solutions for sustainability, including improvements to infrastructure, the environment, and natural resources. Founded in 1925, Volkert is celebrating a century of serving our employees, clients, partners, and communities. At Volkert, we pride ourselves on providing all of our employees with competitive compensation, positive work/life balance, and professional development opportunities, as well as fostering a diverse and inclusive workplace in all of our offices nationwide.
 
Key Benefits:
<ul>
<li>Employee Stock Ownership Plan (ESOP)</li>
<li>Medical, Dental, &amp; Vision</li>
<li>401(k) retirement savings plan + employer matching</li>
<li>Paid Time Off (PTO) and holidays</li>
<li>Employer-Paid Life/AD&amp;D insurance</li>
<li>Employer-Paid short-term disability and long-term disability</li>
<li>Wellness incentives</li>
<li>Student Debt Retirement Match</li>
<li>Additional voluntary benefits</li>
</ul>

The words from our Chairman of the Board and Chief Executive Officer, Thomas A. Hand, PE, capture best how you can make an impact while working for Volkert.

“For a century, Volkert has done meaningful work that improves our infrastructure and quality of life throughout our communities. We are proud of our one-hundred-year legacy and humbled by the opportunities ahead of us as we look forward to our next century of service. With our commitment to employee ownership and sustainable growth, you can build a career here that really makes a difference.”
– Thomas A. Hand, PE, Chairman of the Board and Chief Executive Officer

EOE-Race/Sex/Vets/Disabled

Volkert does not accept unsolicited resumes from headhunters, recruitment agencies or fee-based recruitment services.

#LI-HF1 Florida

Civil Engineer (EI)

<h3>Job Description</h3>
Job Description
Would you like to make a difference in the lives of those in the greatest of need? Imagine how it would feel to know that you have helped to transform somebody’s life. 
ABOUT US The Caring Place (@Miami Rescue Mission &amp; Broward Outreach Centers) is a leading provider of services to the homeless and needy of South Florida. We are looking for like-minded, dynamic individuals to come and join our team. The Caring Place provides emergency shelter, residential programs, job training, education &amp; computer literacy classes, healthcare, transitional housing, permanent housing, employment opportunities for homeless men, women, and children as well as programs for “at-risk” youth.
We are currently seeking a PT Therapist for our Broward Outreach Centers and The Caring Place Center for Men in Hollywood and Miami, FL,
JOB SUMMARY
The Behavioral Health Therapist (BHT) reports to the Behavioral Health Services Manager, and is responsible for counseling individuals or groups regarding mental health and substance abuse, resulting in developing and implementing a comprehensive treatment plan. May also train and oversee student interns in the Behavioral Health Services Department. 
CORE DUTIES/RESPONSIBILITIES:
<ul>
<li> Interviews residents, reviews records, and confers with other professionals to evaluate condition of residents</li>
<li> Ensures that each client is treated with dignity and respect</li>
<li> Maintains confidentiality of each client in accordance with Health Insurance Portability Act (HIPAA)</li>
<li> Observes residents to detect indications of abnormal physical or mental behavior</li>
<li> Formulates a customized treatment plan for each resident, and coordinates plan with resident’s case manager</li>
<li> Plans and administers therapeutic treatment such as behavior modification and stress management therapy, to assist resident in controlling disorders. Changes method and degree of therapy depending on resident’s progress.</li>
<li> Discusses progress toward goals with resident such as controlling anger, substance abuse, or other life controlling problem</li>
<li>Networks with other agencies as needed</li>
<li> Monitors condition of residents to evaluate success of therapy.</li>
<li>Consults with residents’ case manager and other specialists concerning treatment plan and amends plan as directed</li>
<li> Conducts individual, group, and family counseling as needed and within the confines of the Broward Outreach Centers (BOC) program</li>
<li> Monitors and mentors student interns, as directed by Supervisor</li>
<li> Monitors and reviews notes/records of Interns to ensure quality and professionalism</li>
<li> Serves as liaison between Interns and their referring educational institution as instructed by the Behavioral Health Services Supervisor</li>
<li> Compiles and maintains confidential, current case notes for each client according to BOC and Affordable Care Act (ACA) standards</li>
<li> Compiles timely client statistics/outcomes for submission to Behavioral Health Services Supervisor</li>
<li> Assists with database management</li>
<li> Will lead and/or participate in devotions, prayers, or other ministry activities ex. outreach events</li>
<li> Must be in agreement with and sign The Caring Place Statement of Faith</li>
<li> Performs other related duties as assigned </li>
</ul>
EDUCATION/EXPERIENCE REQUIREMENTS:
<ul>
<li> Requires a Master’s degree in Psychology, Mental Health Counseling, Social Work, or a related field; CAP Certification preferred</li>
<li> Minimum of one (1) year of experience in social services or homelessness services is required;</li>
<li>2 - 4 years of counseling and/or 1 - 2 years working with the homeless population preferred.</li>
<li> Must possess a thorough knowledge of the techniques and skills needed to assist clients with bio-psychosocial issues (assessments, treatment plans, referrals, discharges.)</li>
<li> Requires excellent written communication skills for updating files and preparing reports</li>
<li> Requires a demonstrated ability to facilitate individual, group therapy, and family counseling for a diverse population</li>
<li> Must be computer literate, have experience with MS Office Suite (Word, Excel and Outlook) </li>
</ul>
PHYSICAL REQUIREMENTS:
<ul>
<li>Must be able to sit for extended periods, and have the ability to lift and/or pull objects weighing up to 25 pounds</li>
<li>Must also be able to see, hear and speak, in order to interact with staff and the general public</li>
<li>Must also be able to move around as needed to perform essential job duties</li>
</ul>
PERKS AND BENEFITS
<ul>
<li>Day off for Birthday/Work Anniversary</li>
<li>Employee Discounts</li>
<li>Holidays (12)</li>
<li>Paid Time Off</li>
<li>Health Insurance (Medical, Dental, Vision, Disability, GAP and Health Savings Account)</li>
<li>Company Paid Life insurance</li>
<li>403b Retirement Plan with 3% match</li>
</ul>
Only qualified candidates will be considered. Level 2 Background Screening is required. The Caring Place (@Miami Rescue Mission and Broward Outreach Centers is a drug-free workplace and Equal Opportunity Employer.

Therapist

<h3>Job Description</h3>
Job Description
Job Overview
Provides surveillance and investigative support for all areas of the property to enhance loss prevention efforts and reduce liability.
Essential Duties and Responsibilities
<ul>
<li>Conducts investigations into all casino related accounting activities including gaming machines, change booths, all cashiering operations, count rooms and fill bank</li>
<li>Coordinates investigations with appropriate finance and accounting personnel and Security Investigator when required</li>
<li>Maintains liaison with local law enforcement agencies and other casino investigative units</li>
<li>Assists with background investigations of prospective casino and accounting employees</li>
<li>Provides observational security in the casino and related public and support areas pursuant to departmental operating procedures</li>
<li>Maintains and enforces internal gaming and other security regulations</li>
<li>Completes security incident reports</li>
<li>Ensures compliance with all applicable regulations, laws, internal policies/procedures, and internal control protocols</li>
<li>Performs other related duties as may be assigned by reporting senior</li>
</ul>
Qualifications 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience 
<ul>
<li>High school diploma or GED preferred. Technical school or formal apprenticeship may be required</li>
<li>Requires knowledge of all casino games as well as a comprehensive knowledge of law enforcement, security and casino related departments’ procedures and regulations</li>
<li>Must be able to work effectively with peers, staff members, and regulatory agency personnel.</li>
<li>Strong written and oral communication skills required</li>
<li>Ability to solve problems and deal with a variety of situations where only limited standardization exists</li>
<li>Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form</li>
</ul>
Licenses, Certifications, Registration: Requires a State of Florida Professional Individual License. Requires a State of Florida Driver’s License

Surveillance Operator

<h3>Job Description</h3>
Job Description

We are looking for a highly organized and efficient Executive Assistant. The ideal candidate will have strong organizational and time-management skills, excellent written and verbal communication abilities, and proficiency in MS Office and calendar management tools. Must be bilingual English and Spanish.
Apply in person at 8040 Peters RD Suite-H100, Plantation, FL 33324
Essential functions and Responsibilities:
<ul>
<li>Manage and coordinate the executive's schedule, ensuring optimal time management.</li>
<li>Schedule and organize meetings, appointments, and conference calls.</li>
<li>Coordinate all aspects of internal and external meetings, including logistics, agendas, and materials.</li>
<li>Ensure meeting rooms are set up with necessary equipment and materials.</li>
<li>Serve as the primary point of contact for internal and external inquiries directed to the executive.</li>
<li>Draft and proofread emails, memos, and other correspondence.</li>
<li>Arrange travel plans, accommodations, and itineraries for the executive.</li>
<li>Anticipate and address travel-related issues to ensure smooth arrangements.</li>
<li>Maintain organized and up-to-date files, both physical and digital.</li>
<li>Assist in the preparation and distribution of reports and presentations.</li>
<li>Handle sensitive information with the utmost discretion and maintain confidentiality.</li>
<li>Uphold a high level of professionalism and integrity.</li>
</ul>
Qualification:
<ul>
<li>Strong organizational and time-management skills.</li>
<li>Excellent written and verbal communication abilities.</li>
<li>Proficient in MS Office and calendar management tools.</li>
<li>Ability to multitask and prioritize tasks efficiently.</li>
<li>Detail-oriented with a proactive and problem-solving attitude.</li>
<li>Bachelor's degree or Master's degree in a related field, plus 3 years of related work experience.</li>
<li>English and Spanish fluency required.</li>
</ul>

Executive Assistant - Bilingual English/Spani

<h3>Job Description</h3>
Job Description
JOB SUMMARY: Provides clients with a full range of massage modalities.
 ESSENTIAL DUTIES AND RESPONSIBILITIES: o Performs massage therapy and touch modalities, which include Deep Tissue, Sport, Swedish, Aromatherapy, Prenatal and Reflexology. Hot Stone maintains accurate documentation and filing of client files after each visit. o Conducts massage consultations, recommends stretches for clients at home maintenance, and provides guidance and wellness advice to clients. o Maintains the treatment rooms in a neat professional manner including stocking products and linens, cleaning and instrument sterilization. Replaces massage linens on tables so that the room ready for the next client. o Arrives fifteen (15) minutes prior to scheduled work time and may be required to stay fifteen (15) minutes later beyond work schedule if still with client. o Conducts massage therapy and massage modalities as listed in the Spa brochure and Spa Menu unless otherwise indicated by Spa Manager. o Maintains and increases knowledge of massage therapy treatments by sharing technique skills with fellow massage staff during in-house instruction, and education/training classes provided by a Certified Massage Therapy Institution. o Presents a professional, well groomed appearance; provided uniforms must be worn at all times in the Spa and must be laundered and pressed. Works effectively with co-workers, customers and others by sharing ideas in a constructive and positive manner; listening to and objectively considering ideas and suggestions from others; keeping commitments; keeping others informed of work progress, timetables and issues; addressing problems and issues constructively to find mutually acceptable and practical business solutions. Addressing others by name, title or other respectful identifier, and; respecting the diversity of our work force in actions, words and deeds. The above typical duties are characteristic of this job and demonstrate a level of difficulty and are not intended to list or limit the duties which may be required or assigned to employees in the classification. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: A current valid Florida State Massage Therapist license required. Prefer a minimum of 2 years of previous massage therapy experience. OTHER SKILLS and ABILITIES: • Excellent customer service skills • Team player and flexible PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is required to stand; walk; sit; use hands to fingers, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to fifty (50) pounds. Specific vision abilities required by this job include close vision, distance vision, color acuity, peripheral vision, depth perception and the ability to adjust focus. Ability to occasionally travel by car for business purposes. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is normally quiet.

Spa Massage Therapist

<h3>Job Description</h3>
Job Description
Founded in 2003, Kanner &amp; Pintaluga is a NLJ500 and Mid-Market Pro 50 law firm that has recovered over $1 billion for property damage and personal injury clients nationwide. With nearly 100 lawyers and more than 30 offices throughout the Central and Southeastern United States, our primary goal is to achieve the most favorable outcome for our clients, who have the absolute right to receive the maximum compensation for their damages. 
POSITION SUMMARY: 
The Customer Service Representative at Kanner &amp; Pintaluga is essential for managing client interactions and facilitating communications between clients, medical providers, and internal teams, primarily within the Personal Injury department. This role encompasses a wide range of responsibilities including client intake, case management, and claims processing to ensure effective case progression and client satisfaction.
Disclaimer: Applicants for this posting will be considered for our positions based on fit. The full scope of the position and its responsibilities will be disclosed during the interview process.
ESSENTIAL JOB FUNCTIONS: 
<ul>
<li>Perform general office clerk duties and errands to support practice leadership.</li>
<li>Handle incoming calls and other communications.</li>
<li>Record information as needed.</li>
<li>Prepare and circulate reports as needed.</li>
<li>Prepare correspondence for approval by Managing Attorney.</li>
<li>Coordinate events and meetings as needed.</li>
<li>Perform additional duties as required. </li>
</ul>
EXPERIENCE/REQUIREMENTS:
<ul>
<li>Full-time, 8:00 am to 5:00 pm, M-F.</li>
<li>High school/GED diploma required. </li>
<li>Bilingual (English/Spanish) highly preferred; additional language skills in Creole are a plus.</li>
<li>Customer service or previous office or executive assistant experience is preferred.</li>
<li>Strong understanding of HIPAA requirements and the ability to maintain high levels of confidentiality.</li>
<li>High attention to detail with the capability to scan, index, and manage documents accurately.</li>
<li>Proficiency with Microsoft Office Suite (Word, Excel, Outlook).</li>
<li>Strong organizational skills and the ability to manage multiple tasks simultaneously in a fast-paced environment.</li>
</ul>
FIRM BENEFITS
The Firm offers a competitive benefits package for our full-time employees and their families. Here is a summary of our benefits (the list is not all-inclusive):
<ul>
<li>Competitive Wage</li>
<li>Paid Time Off, Holiday, Bereavement, and Sick Time</li>
<li>401K Retirement Savings Plan with Firm match</li>
<li>Group Medical/Dental/Vision Plans</li>
<li>Employer-Covered Supplemental Benefits </li>
<li>Voluntary Supplemental Benefits </li>
<li>Annual Performance Reviews </li>
</ul>
Equal Opportunity Statement
Kanner &amp; Pintaluga is an Equal Opportunity Employer. Kanner &amp; Pintaluga retains the right to change, assign, or reassign duties and responsibilities to this position at any time — in its sole discretion. Employment is at will.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

Bilingual (English/Spanish) Customer Service Representative

<h3>Job Description</h3>
Job Description
Overview
Future Healthcare Alliance is seeking an experienced Accounting Manager / Controller with a strong tax background and active CPA to lead accounting and financial reporting across multiple healthcare entities. This is a hands-on, in-office role supporting a growing healthcare organization and partnering closely with executive leadership.
 
Key Responsibilities
<ul>
<li>Oversee day-to-day accounting operations, including GL, AP, AR, payroll, and month-end close</li>
<li>Prepare and review monthly, quarterly, and annual financial statements (GAAP)</li>
<li>Manage accounting and consolidation for multiple legal entities, including intercompany transactions</li>
<li>Lead all federal, state, and local tax compliance and filings</li>
<li>Monitor tax law and healthcare regulatory changes to ensure compliance</li>
<li>Manage annual audits and coordinate with external auditors and tax advisors</li>
<li>Support budgeting, forecasting, and financial analysis</li>
<li>Maintain and improve accounting policies, procedures, and internal controls</li>
<li>Mentor accounting staff and drive process improvements</li>
</ul>
 
Qualifications
Required
<ul>
<li>Bachelor’s degree in Accounting or Finance</li>
<li>Active CPA license (required)</li>
<li>5–10+ years of progressive accounting experience</li>
<li>Strong tax compliance and reporting experience</li>
<li>Multi-entity accounting experience</li>
<li>Advanced knowledge of GAAP and internal controls</li>
<li>Proficiency with accounting systems and Excel</li>
<li>Ability to work fully in-office</li>
</ul>
Preferred
<ul>
<li>Healthcare industry experience (MSO, physician groups, or multi-entity healthcare organizations)</li>
<li>Prior Controller or senior accounting leadership experience</li>
<li>Familiarity with healthcare reimbursement and regulatory environments</li>
</ul>
Why Join Future Healthcare Alliance?
<ul>
<li>High-visibility role supporting multiple healthcare entities</li>
<li>Direct partnership with executive leadership</li>
<li>Opportunity to build and scale financial infrastructure</li>
<li>Collaborative, in-office team environment</li>
</ul>

Accounting & Tax Compliance Manager

<h3>Job Description</h3>
Job Description
Founded in 2003, Kanner &amp; Pintaluga is a NLJ500 and Mid-Market Pro 50 law firm that has recovered over $1 billion for property damage and personal injury clients nationwide. With nearly 100 lawyers and more than 30 offices throughout the Central and Southeastern United States, our primary goal is to achieve the most favorable outcome for our clients, who have the absolute right to receive the maximum compensation for their damages. 
POSITION SUMMARY: 
The Client Service Representative will answer all incoming calls of potential new cases with the utmost professionalism and will fill out the new client intake before transferring to the respective intake team. The Operator will also fill out numerous excels to assist their supervisor. 
ESSENTIAL JOB FUNCTIONS: 
<ul>
<li>Answering all incoming phone calls of new or existing clients</li>
<li>Answering all incoming emails in a timely professional manner</li>
<li>Professional phone conduct</li>
<li>Gathering needed new client information and appropriately directing clients to the intake team </li>
<li>Generating and daily maintenance of excel reports</li>
<li>Effectively reviewing files and flow of incoming calls</li>
<li>Placing daily follow-up calls with potential and existing clients </li>
<li>Working in a team setting </li>
<li>Perform other related duties as assigned.</li>
</ul>
EXPERIENCE/REQUIREMENTS:
<ul>
<li>Full-time.</li>
<li>High school/GED diploma required. </li>
<li>Bilingual (English/ Spanish). </li>
<li>Previous customer service experience preferred.</li>
<li>Experience with data-entry functions.</li>
<li>Proficient with Microsoft Office programs (Word, Excel, and Outlook).</li>
<li>Ability to manage a heavy workload in a fast-paced environment.</li>
<li>Ability to communicate with clients and co-workers effectively and efficiently.</li>
<li>Possess excellent organizational skills and the ability to multitask and prioritize workload.</li>
</ul>
SCHEDULE:
<ul>
<li>Monday – 1:00 PM-9:00 PM</li>
<li>Tuesday – OFF</li>
<li>Wednesday – OFF</li>
<li>Thursday – OFF</li>
<li>Friday - 1:00 PM-9:00 PM</li>
<li>Saturday – 9:00 AM-9:00 PM</li>
<li>Sunday – 9:00 AM-9:00 PM</li>
</ul>
FIRM BENEFITS
The Firm offers a competitive benefits package for our full-time employees and their families. Here is a summary of our benefits (the list is not all-inclusive):
<ul>
<li>Competitive Wage</li>
<li>Paid Time Off, Holiday, Bereavement, and Sick Time</li>
<li>401K Retirement Savings Plan with Firm match</li>
<li>Group Medical/Dental/Vision Plans</li>
<li>Employer-Covered Supplemental Benefits </li>
<li>Voluntary Supplemental Benefits </li>
<li>Annual Performance Reviews </li>
</ul>
Equal Opportunity Statement
Kanner &amp; Pintaluga is an Equal Opportunity Employer. Kanner &amp; Pintaluga retains the right to change, assign, or reassign duties and responsibilities to this position at any time — in its sole discretion. Employment is at will.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

Bilingual (English/Spanish) Client Service Representative

<h3>Job Description</h3>
Job Description
About Us Venatore is a woman-owned small business headquartered in Tampa, Florida, providing mission-driven technology and professional services to federal defense and civilian agencies. We deliver expertise in information technology, engineering, logistics, and program support to help our clients achieve operational excellence and mission success.
About the Job The Help Desk Support Engineer provides frontline technical support for users supporting U.S. Southern Command, with a primary focus on JIRA, GitLab, and related IT service management tools. This role ensures timely issue resolution, effective user onboarding, and consistent service delivery aligned with defined Service Level Agreements (SLAs). The position is performed remotely and requires close coordination with technical teams and end users to maintain operational efficiency and user satisfaction. U.S. citizenship and the ability to access U.S. military installations are required; while no clearance is mandatory, a Secret or higher clearance is preferred.
Responsibilities End-User Support &amp; Training
<ul>
<li>
Provide technical support for JIRA, GitLab, and related IT management tools, ensuring prompt resolution of user issues.
</li>
<li>
Deliver user training and guidance to support effective system adoption and proper tool usage.
</li>
<li>
Resolve user access issues, troubleshoot software functionality, and support cloud-based IT applications.
</li>
</ul>
Ticketing, SLA &amp; Workflow Management
<ul>
<li>
Manage and resolve help desk tickets using IT service management and ticketing systems.
</li>
<li>
Establish and maintain structured workflows to track Service Level Agreement (SLA) adherence within JIRA.
</li>
<li>
Configure automated notifications, escalation procedures, and status tracking to ensure timely issue resolution.
</li>
</ul>
Incident Response &amp; Documentation
<ul>
<li>
Provide remote desktop support and assist with incident response activities as required.
</li>
<li>
Document issues, resolutions, and procedures clearly to support knowledge sharing and continuous improvement.
</li>
<li>
Maintain accurate records of support activities and user interactions.
</li>
</ul>
Coordination &amp; Task Management
<ul>
<li>
Coordinate with technical teams to escalate complex issues and support system improvements.
</li>
<li>
Manage and prioritize multiple tasks and support requests in a fast-paced operational environment.
</li>
<li>
Support mission partners and stakeholders with a strong customer service focus.
</li>
</ul>
Required Qualifications
<ul>
<li>
Associate’s degree in Information Technology, Computer Science, or three (3) years of equivalent experience in IT support.
</li>
<li>
Demonstrated experience resolving user access issues, troubleshooting software functionality, managing user accounts, and supporting cloud-based applications.
</li>
<li>
Demonstrated experience with IT help desk ticketing systems, remote desktop support, and incident response.
</li>
<li>
Strong customer service, communication, and technical documentation skills.
</li>
<li>
Ability to manage and prioritize complex project tasks.
</li>
<li>
Ability to travel approximately 5–15%, as required.
</li>
<li>
U.S. citizenship and ability to successfully pass a background check for access to U.S. military bases.
</li>
</ul>
Preferred Qualifications
<ul>
<li>
CompTIA A+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator Associate certification.
</li>
<li>
Experience supporting government IT programs and operating in regulated environments.
</li>
<li>
Portuguese or Spanish language proficiency.
</li>
<li>
Active or prior Secret or higher security clearance.
</li>
</ul>

56,073 Insurance Jobs in Margate, FL, USA