<h3>Job Description</h3>
Job DescriptionDescription:
NCCER is seeking a highly motivated individual contributor with a proven track record of consistently developing new business and meeting sales targets. The ideal candidate will be comfortable moving prospects through the sales process, from prospecting to demonstrating our products, through negotiation, to making the sale. This is an exciting opportunity to join a growing business development team. 
 
This role reports to the Director of Business Development. The person in this position will work remotely with some travel to the office. 
1) Sales and Market Expansion
<ul>
<li>Meet and exceed targets set for selling NCCER products and services, including the Construction Superintendent Certification Program, the Construction Foreman Certification Program, and CraftPro.</li>
<li>Define and execute a territory plan strategically targeting high-potential regions or accounts. </li>
<li>Engage in direct sales with customers by qualifying leads and managing them through the opportunity lifecycle, including pricing and contract signing.</li>
<li>Consistently close customer sales, establish timelines for implementation, and follow up on the agreed-upon timelines.</li>
</ul>
 
2) Client Relationship Management
<ul>
<li>Build and maintain client relationships to ensure satisfaction, loyalty, and retention.</li>
<li>Identify upselling and cross-selling opportunities within existing accounts to drive sustained revenue growth.</li>
<li>Provide product demonstrations for interested customers to educate them on how we can meet their needs.</li>
<li>Collaborate with a team of sales and workforce development professionals to drive sales.</li>
</ul>
3) Sales Metrics
<ul>
<li>Utilize Salesforce CRM as the system of record for tracking customer interactions, sales activities, and pipeline management. </li>
<li>Provide regular reports and insights to the Director of Business Development, including customer feedback and marketing strategy recommendations.</li>
<li>Monitor competitor activity and industry trends to inform positioning and product strategy.</li>
</ul>
Requirements:
<ul>
<li>An associate's degree or higher, or five years’ work experience in a related field</li>
<li>At least three years of sales experience as an individual contributor is required.</li>
<li>Experience selling construction products and services, or related SaaS products, is highly valued.</li>
<li>Results-driven with a history of driving revenue growth.</li>
</ul>
Skills and Characteristics
<ul>
<li>Exceptional presentation skills, both in person and virtually. </li>
<li>Strong written and verbal communication skills alongside excellent negotiation abilities. </li>
<li>Excellent organizational skills with the capacity to manage multiple accounts, priorities, and projects simultaneously. </li>
<li>Ability to work independently while collaborating effectively with executives, management, and staff at all levels. </li>
<li>Proficiency in Salesforce CRM is highly preferred; familiarity with HubSpot and ZoomInfo will be advantageous. </li>
<li>Reliable in attendance and performance.</li>
</ul>
Please include a cover letter outlining why you would be an excellent fit for this position, relating your past experiences to this opportunity, and outlining your salary expectations.

Regional Business Development Manager

<h3>Job Description</h3>
Job DescriptionDescription:
The primary responsibility of a Utility Cook is to assist in preparing food items in accordance with Hawkers' recipes. This role also includes maintaining the cleanliness of dishware, glassware, and silverware efficiently, following Hawkers procedures. This position is also responsible for the cleanliness of the entire restaurant and its perimeters, including the restrooms while maintaining the Hawkers Asian Street Food standards.
Requirements:
Requirements:
<ul>
<li>Must take and pass all required training courses, assessments as well as continuous training. </li>
<li>Peel and cut vegetables, fruit, and meat required for preparation of food items including (but not limited to) salads, dressings, garnishes, desserts, and main ingredients.</li>
<li>Perform routine and repetitive tasks under the direction of leadership.</li>
<li>Understand and follow kitchen recipe/prep systems. </li>
<li>Clean work area, equipment, utensils, dishes, and silverware and ensure proper disposal of food waste.</li>
<li>Maintain standards for food production and handling, cooking, housekeeping, sanitation, and safety. </li>
<li>Assist in training new and existing team members in proper procedures and guidelines. </li>
<li>Clean food preparation and production areas as required. </li>
<li>Must have or be willing to obtain Food Handlers Certification and understand and follow OSHA and HACCP compliance standards. </li>
<li>Load, run and unload the dish machine. </li>
<li>Keep the dish machine clean and report any functional or mechanical problems immediately. </li>
<li>Monitor dish machine water temperature and chemicals to ensure sanitary wash cycle.</li>
<li>Wash and store all tableware and kitchenware. </li>
<li>Keep the dish room clean and organized. </li>
<li>Bag and haul dish room trash to dumpster at designed times. </li>
<li>Show flexibility in terms of your schedule and fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by leadership. </li>
<li>Maintain a high level of personal cleanliness.</li>
<li>Be a team player; help fellow team members at every opportunity. </li>
<li>Other duties may be assigned as the need arises. </li>
<li>Understand and follow OSHA and HACCP compliance standards. </li>
<li>1-2 years’ experience in a similar position.</li>
<li>Must be at least 18 years of age.</li>
</ul>
Physical Demands:
<ul>
<li>Must be able to frequently stand, walk, bend, squat, and reach above shoulder level.</li>
<li>Must be comfortable working in an environment with exposure to extreme cold/hot temperatures.</li>
<li>Must be able to lift/carry up to 50 lbs.</li>
</ul>

Utility Cook

<h3>Job Description</h3>
Job DescriptionDescription:
We are currently seeking Level I, II and III A&amp;P Maintenance Technicians to cover our weekend shift. Weekends are 4 days a week, 10 hour shifts working Thursday, Friday, Saturday, and Sunday.
 
Company Description:
 
Fly Alliance is a Part 135 and Part 145 industry leading private aviation group specializing in private jet charter, jet card memberships, aircraft sales, management, parts, and maintenance. Dedicated to providing unparalleled luxury, safety, and efficiency in air travel, the company has close to 30 aircraft, 6 offices across the country, and over 200 employees supporting a global operation. Three consecutive years as a top 20 U.S. operator, Fly Alliance continues to redefine the private aviation landscape.
 
Role Objective:
<ul>
<li>Maintain and repair airframes and related components, including flight controls, hydraulics, fuel systems, and mechanical components.</li>
<li>Conduct the disassembly of aircraft by removing components, cleaning/inspecting and properly tagging parts for inventory.</li>
</ul>
Essential Job Tasks:
<ul>
<li>Perform aircraft maintenance, inspections and repair in accordance with regulations, manufacturer instructions and company policies.</li>
<li>Applies technical knowledge of aircraft systems to effectively troubleshoot and determine system and equipment malfunctions.</li>
<li>Maintains records in compliance with FAA and Company standards.</li>
<li>Maintains premises of the shop facility in a clean and organized manner.</li>
<li>Maintains equipment and tools in serviceable and working condition.</li>
<li>Assist other employees in the performance of their job assignments through coaching, counseling and guidance.</li>
<li>Performs many other duties as assigned</li>
</ul>
Knowledge, Skills and Abilities:
<ul>
<li>Knowledge of Gulfstream G-IV,Bombardier Global, Hawker 800/900XP, Cessna 560XL, Latitude and Longitude maintenance preferred.</li>
<li>Knowledge of aviation procedures/servicing/maintenance</li>
<li>Adept in workplace safety best practices</li>
<li>Understanding of applicable FARs</li>
<li>Knowledge of computers and electronic software applications</li>
<li>Ability to effectively manage multiple tasks and priorities</li>
<li>Must possess excellent communication and interpersonal skills including the ability to read, write and speak English. (Bi-lingual in Spanish is a plus)</li>
<li>Ability to work well as part of a team</li>
</ul>
Minimum Qualifications:
<ul>
<li>FAA Airframe and Powerplant License with a minimum of 1 year of experience.</li>
<li>Excellent computer skills.</li>
<li>Must pass airport security background checks and travel for work as required.</li>
<li>Must have good organizational skills and ability to manage multiple priorities.</li>
<li>Must be able to read and write English and have good communication, writing, and problem-solving skills.</li>
<li>Must be able to pass DOT required pre-employment drug test.</li>
</ul>
Work Conditions &amp; Physical Requirements:
<ul>
<li>FAR Part 145 aircraft maintenance in a hangar and ramp environment</li>
<li>The employee must occasionally lift and/or move up to 50 pounds</li>
<li>Good vision and depth perception</li>
<li>Availability during nights, weekends, &amp; holidays as needed</li>
</ul>
Travel:
<ul>
<li>Minimal travel is required</li>
</ul>
Required Education/Experience:
<ul>
<li>FAA A&amp;P license required</li>
<li>3-5 years proven experience in a similar position</li>
<li>High School diploma or GED</li>
<li>Has no certificate action since the date of the interview</li>
<li>Has no misdemeanors or felonies since the interview date</li>
</ul>
LANGUAGE SKILLS
<ul>
<li>Ability to read, analyze, interpret and understand technical procedures and governmental regulations, sometimes quickly and under stressful or emergency situations.</li>
<li>Able to effectively present information to and respond to questions from management, dispatch, crew, air traffic control, and the general public.</li>
<li>Able to speak and be understood in English, including shouted verbal commands during emergency situations.</li>
</ul>
REASONING/PROBLEM SOLVING ABILITY
<ul>
<li>Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.</li>
<li>Capable of interpreting a variety of multiple instructions furnished in written, oral, diagram, or schedule form.</li>
<li>Must be able to remain calm, think and react quickly in all types of emergency situations.</li>
</ul>
DECISION MAKING &amp; IMPACT OF ERRORS
<ul>
<li>Makes decisions to support strategic direction.</li>
<li>Decisions tend to be medium range and of medium significance with moderate consequences, but may in unusual situations be significant and have safety-of-flight consequences.</li>
<li>Decisions could require additional expenditure of resources if not sound and may impact safety.</li>
<li>Able to process information quickly and react in a positive manner during unexpected and/or serious situations.</li>
<li>Capable of controlling personal and emotional responses and acting appropriately under high levels of stress.</li>
</ul>
Direct Reports:
<ul>
<li>This role has no direct reports.</li>
</ul>
Work Authorization:
 
Must be authorized to work in the U.S.
 
Compensation:
<ul>
<li>Pay based on experience</li>
<li>Medical including Health, Dental and Vision</li>
<li>Short-Term and Long-Term Disability Insurance</li>
<li>Paid Holidays</li>
<li>Paid Vacation</li>
<li>401K – After 6 Months of Service</li>
<li>Profit Share Program</li>
</ul>
Requirements:

A&P Maintenance Technician (Weekends)

<h3>Job Description</h3>
Job Description
Adecco is currently assisting one of its clients in their search for a Field Reimbursement Manager in Tampa, FL!
Pay rate: $51.92 – 60.10
Shift availability: Monday – Friday 9am – 5PM
Location: Remote but field based (travelling n the field 3 days a week). The candidate must live in Tampa, FL and most likely will cover all of Florida, Alabama and possibly Georgia.
For instant consideration for this role, click on Apply Now and don’t forget to upload your resume! 
Responsibilities
The Field Reimbursement Manager (FRM) is responsible for managing an assigned territory focused on supporting Reimbursement and Patient services by providing assistance with patient reimbursement challenges for a specific drug (including Benefit Investigation, Prior Authorization, Claims Assistance, and Appeals) and educating the office on Payer landscape and services available through both remote interaction and on-site training. This position is client facing and customer-facing and requires the ability to build relationships with physician offices as well as manufacture representatives to effectively deliver services based on customer specific preferences. The Field Reimbursement Manager works independently in a fast paced, highly visible environment as well as collaboratively with the internal program hub support services to ensure all customer needs are met. FRM will frequently interact via telephone with providers and internal staff to arrange site visits, Manufacturer trainings, and educational training venues. Must have a solid working knowledge of Medicare and Commercial insurance plans and benefit structures in order to relay detailed benefit information and maximize the customer experience. Position will require travel, project management and/or account coordination based on client expectation. 
Minimum Job Qualifications Education/Training: • 4-year degree in related field or equivalent Business Experience: • Entry-level experience in project management • Minimum of 8 years healthcare related reimbursement experience • Strong medical reimbursement experience with Buy &amp; Bill and/or Specialty Pharmacy. • Experience supporting program specific drug therapy space, i.e., oncology, dermatology, etc. • Experience in the healthcare industry including, but not limited to insurance verification, prior authorizations, and/or claim adjudication, physician’s office or clinics. • Must have Medicare and commercial insurance coverage experience. • Must be able to deliver and document benefit investigation outcomes and relay status reports on a regularbasis. • Strong customer service experience • Proven presentation skills and experience • Ability to effectively handle multiple priorities within a changing environment. • Excellent organizational skills • Strong Computer literacy to include PowerPoint and Web Meeting experience. Specialized Knowledge/Skills: • Previous field experience, a plus • Previous experience with specialty pharmacy a plus • Account management experience, a plus • Excellent Interpersonal skills. • Excellent written and oral communication skills. • Problem solving and decision-making skills. Working Conditions: • General Office Demands – Remote, WFH Travel Requirements: • Must reside in territory. • Must be able to travel 80% (4 days a week) via automobile or plane. Confidentiality Notice: This document, including any attachments, is for the sole use of its intended recipients and may contain confidential, Work Instructions • Must have a valid driver's license with a clean driving record/ MVR. Physical Requirements: • Possible long periods of sitting and/or keyboard work. General office demands.
 As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. In order to be considered, please follow the steps included upon your application. If you are interested in the role, APPLY NOW for instant consideration!
 Pay Details: $51.92 to $60.10 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to <a href="https://www.adecco.com/en-us/candidate-privacy" target="_blank">https://www.adecco.com/en-us/candidate-privacy</a> The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: 
<ul>
<li>The California Fair Chance Act</li>
<li>Los Angeles City Fair Chance Ordinance</li>
<li>Los Angeles County Fair Chance Ordinance for Employers</li>
<li>San Francisco Fair Chance Ordinance</li>
</ul>

Field Reimbursement Manager

<h3>Job Description</h3>
Job DescriptionDescription:The Eye Associates, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference.
 Hours vary depending on doctors’ schedules; Must be available Monday through Friday. Opening and closing shifts rotate. *Overtime may be required. Must be willing to travel to our different clinic locations if needed. 
 
Job Responsibilities:
<ul>
<li>Checks patients in for appointments, greeting everyone in a pleasant and professional manner.</li>
<li>Marks the arrival time of patients in the office and makes sure that patients are seen on time.</li>
<li>Scans patients’ insurance cards and driver's licenses.</li>
<li>Enters all new patient demographic information into the computer.</li>
<li>Ensures that proper authorization or referral is collected from the patient.</li>
<li>Presents and collects fees, posts payments, and schedules the patient’s next appointment.</li>
<li>Monitors accounts that are past due and collects payment at checkout.</li>
<li>Maintains own cash drawer and is responsible for balancing daily with payments posted and credit cards processed.</li>
<li>Evaluates chart data to verify all information has been received, completed, and signatures obtained.</li>
</ul>
Benefits:
 
As a team member at The Eye Associates, you'll enjoy:
<ul>
<li>Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc.</li>
<li>Matching 401(k)</li>
<li>Employee Discount</li>
<li>Wellness Program</li>
<li>Paid Vacation &amp; Holidays</li>
<li>Uniform Allowance</li>
<li>Training/Advancement opportunities</li>
</ul>
Requirements:
<ul>
<li>High school diploma or equivalent.</li>
<li>Valid and Active Driver's License.</li>
<li>Prefer at least one year's experience in eye care, or the medical environment.</li>
</ul>

Patient Services Representative

<h3>Job Description</h3>
Job DescriptionDescription:
DOCS Health is seeking talented General Dentists, Endodontists, and Oral Surgeons to bring essential dental care directly to our Military Service Members. Join our team in a unique opportunity to conduct dental exams and treatments that ensure soldiers are deployment-ready. Travel nationwide for weekend events dedicated to serving those who protect our country, and you will have the option to practice with the full support of DOCS Health’s malpractice coverage.
Why Join Us?
<ul>
<li>Serve with Purpose: Provide vital care to members of the U.S. Army Reserve, Navy Reserve, Air Force Reserve, Marine Forces Reserve, Coast Guard Reserve, National Guard, and Air National Guard.</li>
<li>Malpractice Coverage: Practice with confidence under DOCS Health’s comprehensive malpractice insurance (optional) </li>
<li>Nationwide Deployment Impact: Participate in events that support soldiers’ readiness across the country.</li>
<li>Fully Equipped Support: DOCS Health supplies all necessary materials, equipment, and resources to enable seamless mobile dentistry.</li>
<li>Leader in Mobile Health: With over 30 years of experience, DOCS Health is a trusted provider, setting a new care standard through our mobile, telemedicine, and fixed-clinic models.</li>
</ul>
Your Role:
<ul>
<li>Conduct exams, screenings, and comprehensive dental treatments (restorative, endodontics, oral surgery) for military personnel.</li>
<li>Utilize mobile equipment to deliver quality care in non-traditional settings.</li>
</ul>
Requirements:
Qualifications:
<ul>
<li>Licensure &amp; Certification: Active, unrestricted state dental license and CPR/BLS certification.</li>
<li>Preferred Skills: Experience with mobile dental equipment, military experience a plus, and computer proficiency.</li>
<li>Availability: Participation is flexible and completely up to you—choose events that fit your schedule, with a focus on weekend availability to support military readiness</li>
</ul>
*Verification of licensure and a Malpractice check will be conducted for all providers. 
About Us:
DOCS Health is driven by clinicians and logistical experts who believe in doing the right thing for those we serve. With over three decades of dedicated service, we are a leader in healthcare delivery. Join us in our mission to build a bridge to better health for our nation’s service members
Apply today and make a difference with your skills in service of those who serve.
With over three decades of experience, we are a trusted industry leader. Our experienced team of clinicians and logistics professionals are dedicated, and strive to do the right thing for our partners and their members every time. Because of this commitment, we’ve set a new standard of care delivery through our fixed-clinic, mobile treatment center, telemedicine, and portable deployment models. 
Join our team, and become a part of a bridge for better health.
________________________________________
If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process.
DOCS Health is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. DOCS Health will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.

General Dentists, Endodontists, & Oral Surgeons - Supporting Military Health Readiness

<h3>Job Description</h3>
Job DescriptionDescription:
The primary function of this role is assisting patients of Optical Outlets while supporting the Doctor and Office Manager.
 
Essential Functions
 
Attract and retain customers by providing unsurpassed customer service 
 
Greet customers and explain the process in a transparent way
 
Assist patients with merchandise selection, fitting frames, and dispensing eyewear
 
Solve visual problems or challenges for customers
 
Managing customer transactions at time of purchase
 
Serve as a center of excellence for others with a focus on Right the First Time providing outstanding patient satisfaction from the first interaction
 
Assist customers in selecting frames and lenses that are best suited for their vision, lifestyle, and budgetary needs. Suggest improvements and recommend solutions to problems
 
Assist other retail associates with difficult and complex areas of customer product needs and prescriptions
 
Handle tasks such as taking and recording measurements, adjusting, or fitting eyewear carefully and correctly, ensuring details are thorough and exact
 
Inform Office Manager of any office problems noted by staff, doctors, or patients
 
Perform all tasks assigned by Office Manager
Requirements:
 
Job Specifications
 
Typically has the following skills or abilities:
 
One to two years of experience in related field
 
Working knowledge of MS Office package
 
Demonstrated ability to successfully perform multiple tasks in a fast-paced environment
 
Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries
 
Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made
 
Excellent interpersonal and rapport-building skills
 
Ability to ask appropriate and relevant questions to identify customer needs
 
Proven problem-solving, negotiations, and decision-making skills
 
Ability to use appropriate discretion and judgment in applying customer/call handling guidelines
 
Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment
 
Preferred Skills
 
Experience as an Optician with an active Florida License 
 
Bilingual English and Spanish
 
Working Conditions
 
The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.
 
The above information on this description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job grade.
 
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. 
 
The compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding Optical Outlets benefits, please visit opticaloutlets.com/careers

Sales Associate

<h3>Job Description</h3>
Job DescriptionJob Description:
We are seeking a reliable and safety-conscious Forklift Operator to join our team. This role is responsible for operating forklifts to move, locate, stack, and count materials efficiently and accurately. The ideal candidate will have prior forklift experience, attention to detail, and a strong commitment to workplace safety and productivity.
Qualifications: 
<ul>
<li>Must be forklift certified</li>
<li>Previous Forklift operation experience</li>
<li>Work in a Manufacturing environment</li>
<li>Follow all safety rules and regulations</li>
</ul>
IND1

Forklift Operator-2nd Shift

<h3>Job Description</h3>
Job Description

Commercial Cooking &amp; Refrigeration Service Technician 
Up to $6,000 Sign-On Bonus | Pensacola, FL Area Pay Range: $28.00 - $40.00
3Wire Service, an industry leader in foodservice equipment repair, is hiring experienced Commercial Cooking &amp; Refrigeration Service Technicians in Pensacola FL. Join a company that values work-life balance and provides competitive pay, paid training, and great benefits. Your role will include installing, troubleshooting, diagnosing, and repairing commercial cooking, refrigeration, and HVAC equipment, while ensuring excellent customer service and timely job completion.

Why Join Us?
<ul>
<li>Competitive hourly rates + overtime &amp; productivity bonuses</li>
<li>Company-paid training with CFESA certification incentives</li>
<li>Medical, dental, life insurance &amp; 401k with company match</li>
<li>Generous paid time off</li>
<li>Company vehicle, cell phone, tablet &amp; uniforms provided</li>
<li>A supportive, safety-first work environment with steady work</li>
</ul>
Minimum Requirements:
<ul>
<li>Experience repairing commercial kitchen, refrigeration, or HVAC equipment</li>
<li>Strong electrical, mechanical &amp; customer service skills</li>
<li>18 yrs of age or older, Valid driver’s license &amp; ability to pass a background check</li>
</ul>
Preferred: CFESA certification, EPA Universal Certification, and 2+ years of experience.
Apply today and grow your career with General Parts! Visit: <a href="https://generalparts.com/" target="_blank">https://generalparts.com/</a>
General Parts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Field Service Technician

<h3>Job Description</h3>
Job DescriptionDescription:
Position Title: Dispatch Assistant Leader Reports To: Dispatch Manager
 
About SkyHop Global
SkyHop Global is one of the top providers of ground transportation to airline crews across the country. We are their transportation during their layover periods in a multitude of cities across the U.S. Our Dispatch department provides the support and direction needed to help complete our rides on time and efficiently.
 
WE ARE HERE. Three simple but critical words to any crew. Not surprising when you consider that the people being picked up have worked long hours taking care of lots and lots of people. At SkyHop, we want to make each crew member feel that we are thrilled and committed to taking care of them.
We are here to deliver value and serve our customers, employees, and stakeholders. We stand for reliability, safety, raving fan customer experiences, and world-class technologies. What puts the hop in "SkyHop Global" is that we are passionate and driven, all with a laser focus and commitment to doing whatever it takes to add value to our customers, employees, and stakeholders.
 
Job Summary
SkyHop Global is seeking a Dispatch Assistant Leader who will support the Dispatch Manager in overseeing the daily operations of the dispatch team. This role requires a detail-oriented and proactive individual who can ensure efficient scheduling, effective communication, and high levels of service delivery. The Dispatch Assistant Leader will play a crucial role in maintaining operational excellence and supporting our growth objectives.
 
Key Responsibilities
Support the Dispatch Manager in managing the daily operations of the dispatch team in a 24/7 environment. Ensure flawless, on-time performance for airline crews, utilizing a fleet of over 450 vehicles.
<ul>
<li>Support positive employee morale and quality customer service by setting a positive example for dispatch agents through consistent support and leadership.</li>
<li>Proactively assess staffing needs as determined by service hours and peak call periods.</li>
<li>Define and publish staff schedules based on service demand and in accordance with collective agreements.</li>
<li>Ensure prompt investigation and resolution of complaints and incidents as relates to direct reports and in compliance with company policy.</li>
<li>Ensure all safety regulations are being observed and all training methods are adequate and effective.</li>
<li>Ensure dispatch protocols are in compliance with both client and company policies and procedures.</li>
<li>Organize and coordinate dispatch agent training programs for new hires and refresher customer service training programs for department personnel.</li>
<li>Prepare, verify, and authorize employee schedules and work records for payroll purposes.</li>
<li>Monitor dispatch performance as it relates to driver incidents and other potential service disruptions.</li>
<li>Monitor dispatch agents to ensure timely communication of passenger cancellations or changes as required.</li>
<li>Provide dispatch coverage during peak service times and during employee shortages.</li>
<li>Ensure dispatchers assign same-day trips to available and appropriate vehicles to ensure on-time performance, minimize wait and ride times, and maintain system productivity.</li>
<li>Ensure dispatchers accurately and appropriately document daily events related to service.</li>
</ul>
 What We Offer
<ul>
<li>Competitive salary and benefits package.</li>
<li>Opportunities for professional growth and development.</li>
<li>A supportive and collaborative work environment.</li>
<li>The chance to be part of a growing company with a strong commitment to excellence.</li>
</ul>
Requirements:
 
Qualifications
<ul>
<li>High school diploma or equivalent; additional education or certifications in logistics, transportation, or a related field is a plus.</li>
<li>Proven experience in dispatching, transportation, or a related field.</li>
<li>Strong organizational and multitasking skills with the ability to prioritize tasks effectively.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proficiency in Microsoft Office Suite and dispatch software.</li>
<li>Ability to work in a fast-paced environment and handle high-pressure situations.</li>
<li>Strong problem-solving skills and attention to detail.</li>
<li>Knowledge of federal and state transportation regulations is preferred.</li>
<li>Flexibility to work various shifts, including weekends and holidays, as needed.</li>
<li>2-3years of dispatch experience.</li>
<li>1-3 years of management in the same or a related field.</li>
</ul>

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